AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: ukv1290 on August 26, 2010, 04:08:01 AM

Title: AirNav Box died... Again!
Post by: ukv1290 on August 26, 2010, 04:08:01 AM

Hi All,

Wondering if anyone has had a similar problem I plug my airnav box into the PC and hear the windows ding dong to recognize its attached then the disconnect noise comes on then the connect then the disconnect and so on realize it looks like something is loose on the USB cable try it with a different one same issue! and another same issue! - Any ideas how much a repair is? - Over a year old but quite disappointing :-( - Any help/Advice would be amazing!

PS - The power light comes on and the blue light flashes about once a second

Thanks

Tom

Title: Re: AirNav Box died... Again!
Post by: DaveReid on August 26, 2010, 06:39:18 AM

Quote from: ukv1290 on August 26, 2010, 04:08:01 AM

Any help/Advice would be amazing!

I would try reinstalling the software, and if that doesn't work, try another PC if possible to see if the same thing happens.

Title: Re: AirNav Box died... Again!
Post by: RobinB on August 26, 2010, 07:22:31 AM

I would reinstall software as dave says.


They do offer a 2 year guarantee.

Title: Re: AirNav Box died... Again!
Post by: bearcat on August 26, 2010, 07:49:03 AM

When you reconnected your box to the pc did you use the same USB port as before or another one. If another one you will have to install the drivers again.

Title: Re: AirNav Box died... Again!
Post by: ukv1290 on August 26, 2010, 07:51:59 AM

Thanks guys, will try suggestions above and let you know how I get on :-)

Tom

Title: Re: AirNav Box died... Again!
Post by: ukv1290 on August 27, 2010, 08:30:19 PM

Hmm still no luck :-(

Title: Re: AirNav Box died... Again!
Post by: RobinB on August 27, 2010, 09:40:32 PM

have you also reinstalled the drivers ?

(and latest version )

Title: Re: AirNav Box died... Again!
Post by: AirNav Support on August 27, 2010, 09:47:54 PM

Go through these steps

http://www.airnavsystems.com/RadarBox/help/hardware_connection.htm

It does sound like the drivers are not installed.