AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: AirNav Development on February 18, 2010, 12:27:35 AM
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Use this topic for comments on RadarBox 3D release.
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Congratulations Airnav I'm exploring this now the previews look great so good luck with this. I think Radarbox is about to get a whole lot better.
John
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It's a whole new world that is being open to the Virtual Radar hobby.
Now users can focus on creating new liveries, aircraft models and kml files to further enrich the application. We are preparing a new manual explaining on all this works.
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Hi all,
I'm just playing around with the software.. so far it's pretty cool. sometimes can be a little flakey.. had to reload the plugin a couple of times but it could have been something I'm doing too. Will give it a bit more of a workout.
One issue i'm having which may be something i'm doing wrong. But when I go to the aircraft that's on the 'Ground', or when i'm following an aircraft or in pilots view and it changes to 'Ground', I'm nowhere near the runway. In fact, it looks like i'm still in the air about a mile away.
I'm in Sydney Australia.. do I have to put anything in the preferences altitude offset or is something wrong somewhere else?
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Just a few remaining issues:
1. When replaying a recording, aircraft models and trails don't appear on screen. You can double-click on an aircraft and the 3D view locates the aircraft position, but no aircraft and no trails. Making it difficult to test new 3D models in development.
2. If you select a smaller size "fixed scale" for the aircraft model in preferences, then the 2D icon of an aircraft doesn't reduce in size so that it is a similar size to a 3D model.
3. It doesn't remember what external KMZs you've selected. I just restarted Radarbox, and it's forgotten that I selected the UK airspace KMZ.
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hi
i have just purchased the upgrade online, downloaded it, installed it as requested, run it screen opened: but message says no 3D activated, no blue led light on box.
help required please!!!regards
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Looking great this new baby. Made a first screenshot of some morning traffic nearby EHAM (Schiphol-NL). Very addictive stuff
Frank
[attachment deleted by admin]
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hi
i have just purchased the upgrade online, downloaded it, installed it as requested, run it screen opened: but message says no 3D activated, no blue led light on box.
help required please!!!regards
Your 3D service will need activating remotely by Airnav.
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how does this remote activation by aienav function? must i keepp the programme running?
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Looking great this new baby. Made a first screenshot of some morning traffic nearby EHAM (Schiphol-NL). Very addictive stuff
Frank
It can be very addictive, although for accuracy it is nice to have both 2 and 3D modes.
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how does this remote activation by aienav function? must i keepp the programme running?
I believe it is similar to the live network activation. I expect it will be processed at somepoint later today by Airnav Support.
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has been activated by airnav, but now i have a black screen telling me to reload the plugin, clicking on it does not do anything how can load this plugin?
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hi
when i run radarbox 2010 i get the corresponding signals and aircraft on the screen, when i run the 3D version, there is no signal indication on the box! anyone knows a solution?
regards
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Looking great this new baby. Made a first screenshot of some morning traffic nearby EHAM (Schiphol-NL). Very addictive stuff
Frank
hi frank.
Great shot of 3d.
I would like to see more screen shots please before i buy.
from pat
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Hi
I am just getting blue and red circles in 3D not the plane models themselves.
Anybody help?
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Tracking an aircraft is real fun with this program.
Frank
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I am just getting blue and red circles in 3D not the plane models themselves.
Increase the performance settings in the 3D settings.
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The split view makes it possible to use 2d and 3d as well in one screen. A final screenshot looking down.
Frank
[attachment deleted by admin]
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Frank, could you perhaps put screenshots in the Screenshots forum (http://www.airnavsystems.com/forum/index.php?board=5.0). These big jpegs really slow down scrolling through this post. Thanks.
http://www.airnavsystems.com/forum/index.php?topic=4293
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Just a few remaining issues:
1. When replaying a recording, aircraft models and trails don't appear on screen. You can double-click on an aircraft and the 3D view locates the aircraft position, but no aircraft and no trails. Making it difficult to test new 3D models in development.
2. If you select a smaller size "fixed scale" for the aircraft model in preferences, then the 2D icon of an aircraft doesn't reduce in size so that it is a similar size to a 3D model.
3. It doesn't remember what external KMZs you've selected. I just restarted Radarbox, and it's forgotten that I selected the UK airspace KMZ.
Tarbat--
1. 3D Mode doesn't yet support playback mode. It's in the works and will be available in an upcoming update.
2. Thanks for pointing out the fixed scale 2D icon, we'll put that on our list of items to fix.
3. The external KML manager resets to 'empty' after a restart. We are working on implementing a 'save' feature.
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Hi all,
One issue i'm having which may be something i'm doing wrong. But when I go to the aircraft that's on the 'Ground', or when i'm following an aircraft or in pilots view and it changes to 'Ground', I'm nowhere near the runway. In fact, it looks like i'm still in the air about a mile away.
I'm in Sydney Australia.. do I have to put anything in the preferences altitude offset or is something wrong somewhere else?
Gleff--
You'll need to tweak your 'hardware altitude offset' in the 3D View settings (under 'Advanced Settings'). Set a negative value (i.e. -1000) when you have an aircraft that should be at ground level. Keep tweaking this value until the aircraft is as close to the ground as possible. This will compensate for the differences between what the aircraft are reporting and what the 3D Map displays.
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Before contemplating a 3D upgrade can anyone show me what a screen shot would look like in a heavily trafficked area. All the shots I have seen so far only have very few aircraft visible.
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Before contemplating a 3D upgrade can anyone show me what a screen shot would look like in a heavily trafficked area. All the shots I have seen so far only have very few aircraft visible.
Here's a quick screenshot of networked aircraft over London, if that helps.
(http://farm5.static.flickr.com/4035/4367319877_b51c80513e_t.jpg) (http://www.flickr.com/photos/tarbat/4367319877/sizes/o/)
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Thanks Tarbat,
Does look a bit cluttered with lots of Aircraft with no labels.
Will need to think abpout this a bit longer.
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Nice to see 3D released at last...thanks AirNav!
Is it only me or does £90 seem very expensive for a software only upgrade especially as when 3D was first mooted it was alluded to that it might be a free or low cost upgrade option?
http://www.airnavsystems.com/forum/index.php?topic=3333.msg31579#msg31579
Not looking for something for nothing here as I have it already, obviously I realise that development time has to be paid for and TBH it didn't really come as a shock as W&S had listed this upgrade price some time ago on their website...although I thought they had made a mistake on pricing back then but £90?
Seems a little steep IMHO...maybe I'm in the minority as usual! ;^)
Kind regards,
-=Glyn=-
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Thanks Tarbat,
Does look a bit cluttered with lots of Aircraft with no labels.
Will need to think abpout this a bit longer.
The London area is very cluttered with aircraft :-)
You can manually set the size of the aircraft in Preferences. If you don't do this, RB auto-sizes the aircraft to make them easier to see - but it does make them much larger than life-size.
I adjust my settings depending on what part of the world I'm viewing.
You can also choose what information is displayed in the aircraft label and also change the size of this too.
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Out of my price range as well Glyn.
Thanks Tarbat,
Does look a bit cluttered with lots of Aircraft with no labels.
Will need to think abpout this a bit longer.
The London area is very cluttered with aircraft :-)
You can manually set the size of the aircraft in Preferences. If you don't do this, RB auto-sizes the aircraft to make them easier to see - but it does make them much larger than life-size.
I adjust my settings depending on what part of the world I'm viewing.
You can also choose what information is displayed in the aircraft label and also change the size of this too.
Nice to see 3D released at last...thanks AirNav!
Is it only me or does £90 seem very expensive for a software only upgrade especially as when 3D was first mooted it was alluded to that it might be a free or low cost upgrade option?
Not looking for something for nothing here as I have it already, obviously I realise that development time has to be paid for and TBH it didn't really come as a shock as W&S had listed this upgrade price some time ago on their website...although I thought they had made a mistake on pricing back then but £90?
Seems a little steep IMHO...maybe I'm in the minority as usual! ;^)
Kind regards,
-=Glyn=-
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What happens next? I do not see any explanation unless I have missed it somewhere. I have placed an order and paid and had both Airnav and Paypal emails. Order is being processed. What happens next? Am I sent a link to download the upgrade?
J.
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If you read the 3D announcement email you can download the software then Airnav will activate the 3D when they process your details.
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Nice to see 3D released at last...thanks AirNav!
Is it only me or does £90 seem very expensive for a software only upgrade especially as when 3D was first mooted it was alluded to that it might be a free or low cost upgrade option?
Not looking for something for nothing here as I have it already, obviously I realise that development time has to be paid for and TBH it didn't really come as a shock as W&S had listed this upgrade price some time ago on their website...although I thought they had made a mistake on pricing back then but £90?
Seems a little steep IMHO...maybe I'm in the minority as usual! ;^)
Kind regards,
-=Glyn=-
Hi Glyn
Software development is expensive these days although I have no idea of the amount of work put in by the development team other than they have been working on this for some time.
When I first used 3d I was very sceptical and could not see me wanting it, now after using it for some time I would not want to be without it. To be able to fly and approach or take off from my local airfield becomes very addictive.
It is also good to see you have the choice of 2D and 3D or even both!
Kevin
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Does look a bit cluttered with lots of Aircraft with no labels.
To be honest, I tend to use the 2D view to get an overview, and switch to the 3D view to follow specific aircraft. Although I'm sure everyone will have different ways of making best use of the 2D and 3D views in split screen.
(http://farm3.static.flickr.com/2574/4368254962_0a4fb4ce13_t.jpg) (http://www.flickr.com/photos/tarbat/4368254962/sizes/o/)
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seems a bit expensive for something you can see for free with squawkbox (google earth views)! You dont get the 3d models of the planes, but heck, save your money, this is highway robbery.For the amount we paid for our units, the upgrade should be free, or at least less than $50USD.
SquawkBox even has GE Cockpit Views!! Check it out before you waste your hard earned money!
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Squawkbox is very good, but it doesn't have the same integration as the RB 3D interface. It's not just about watching traffic in 3D, it's the whole 'experience' of being able to manipulate the displays.
Do try Squawkbox as Andy has done a really good job - and it does give you an idea of just what RB 3d can do!
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help ! i ordered, and payed for RB 3D, but all i get is a mail that says i did so : no download link or serial number what so ever.
then downloaded version 4.03 via this link : http://www.airnavsystems.com/download/anrb/403/ANRB403Setup.exe
installed the file, and then, when i run the new exe, i briefly see the 3d interface, and then i'm asked if i want to upgrade to 3D, .... yeah well, that's just what i did.
ok, probably just something i did wrong, but please tell me what, and how do i fix it ??????
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The 3D activation is done at the AirNav server based on your account details. I guess that it hasn't been activated yet.
There is no new serial number needed.
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well, it shure don't work here, also real-time network is gone ( no network at all in fact )
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Correcting Allocator: when you upgrade to the 3D network you need to specify your serial number. It will then activate 3D on your central account. Send us an email to [email protected] with your box serial number and order id and we will activate it manually. The 3D activation has nothing to do with the network account.
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Hi
I just bought 4-1-2010 Radar Box Network Delayed (Network data delayed 5 minutes) Annual - EUR € 59.95 per year, now what will it cost me to upgrade to real time 3d,
with no delays.
from pat
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Pat: 3D orders are not related to network orders.
Real-time network access cost is of: 59.95 EUR each 6 months
3D upgrade costs: 89.95 GBP one time fee
All details at:
http://www.airnavsystems.com/RadarBox/order.html
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Pat: 3D orders are not related to network orders.
Real-time network access cost is of: 59.95 EUR each 6 months
3D upgrade costs: 89.95 GBP one time fee
All details at:
http://www.airnavsystems.com/RadarBox/order.html
hi.
So i would have to order,
Real-time network access cost is of: 59.95 EUR each 6 months
3D upgrade costs: 89.95 GBP one time fee
total say 156 Eur plus the 60 eur i payed for delayed network,
that means i would have payed in one month say 210 Eur to get 3d live.
think i stick with what i have got.
from pat
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You can get 3D with delayed network for 89.95 GBP.
Send us an email to [email protected] if you want to also upgrade your delayed to real-time network.
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You can get 3D with delayed network for 89.95 GBP.
Send us an email to [email protected] if you want to also upgrade your delayed to real-time network.
hi.
OK thanks.
from pat
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Oh wow, just OH WOW!
Me being me, I like to check these things out before I sell them to my customers so I have just installed it to my demo RadarBox here in the shop.
Once I have finished playing with the new 3D software I am going to get the biggest screen I can find to display this in the shop.
But if you want to see it working on my piddly little 19" monitor, then feel free to come down and have a look!
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Oh wow, just OH WOW!
Me being me, I like to check these things out before I sell them to my customers so I have just installed it to my demo RadarBox here in the shop.
Once I have finished playing with the new 3D software I am going to get the biggest screen I can find to display this in the shop.
But if you want to see it working on my piddly little 19" monitor, then feel free to come down and have a look!
How about a 50" plasma TV :-)
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This will be a 2 part message to accommodate the file size limitation.
3D is not yet working for me. Attached are screenshots of the logon screen which shows the 3D option in the upper left title bar. Once I select start, the 3D option goes away. Other than that Version 4.03 seems to work. I have not tried all of the features yet. And, my account is current.
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SkyRoost: that is happening because for some reason the application is not getting 3D credential from our server thus not activating the 3D feature. Pls contact our support.
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Hi to all
I'm very happy with the new ANRB 3D version, howerver I still have a small problem, I copied photos and files MyLog.db3 and NavData.db3 from ANRB old version to the new one to maintan updates but and all of them, hundreds of data manual inserted during months were missing !!! Any explanation for this ? Why doesn't the new ANRB 3D accepted the copied files ?
Brgds
CA
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CarlosAbreu, are you sure you copied them to the correct folder? Are you maybe running Vista or Win7, in which case you may need to replace them in the Virtual Store (http://www.pmatechnologygroup.com/libVirtualStore.aspx).
I copied everything from my v3.13 installation to v4.03 with no problems (mylog, navdata, logos, sihouettes, flags, photos, etc.......).
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Hi Tarbat
Thanks for info, I'm going to do that.
Brgds
CA
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Tarbat
I supposed you copied all DATA folder, is it correct ? And you made it jus on time to Virtual Store or twice to the normal DATA folder on programs too ?
Brgds
CA
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Not exactly!! I don't let Radarbox install in the default location (in Program Files), as it causes no end of problems with the Virtual Store.
My advise to anyone running Vista or Win7 - don't let Radarbox install to the default folder. Use something like C:\AirNav Systems\AirNav RadarBox.
And no, you can't just copy the whole DATA folder. Best to just copy the files that you want.
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Hi Tarbat
Thanks for help, it seems to be work fine.
Brgds
CA
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Hi
Just got my 3D upgrade and I have to say thumbs up to the team, its excellent. I don't think I'm going to see the light of day for a bit :S.
Just a quick question I notice that not all airline liveries are covered, which is understandable there are a lot :). Is there a way to design your own, I have done a lot design work websites, CAD designs etc and wouldn't mind giving it ago.
R
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Hi
Just got my 3D upgrade and I have to say thumbs up to the team, its excellent. I don't think I'm going to see the light of day for a bit :S.
Just a quick question I notice that not all airline liveries are covered, which is understandable there are a lot :). Is there a way to design your own, I have done a lot design work websites, CAD designs etc and wouldn't mind giving it ago.
R
Thanks for the kind words. We are working on a tutorial page for making your own models/liveries. We're hoping to have this done in the next few days.
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fantastic looking forward to it :). Cheers for the extremely fast reply.
R
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SkyRoost: that is happening because for some reason the application is not getting 3D credential from our server thus not activating the 3D feature. Pls contact our support.
i have the same problem, probably got the RB account number wrong on ordering, thus the server is ignoring me.
i sended a mail to support yesterday, and another a bit earlier today, i hope they can fix that error, not really thinking 'bout ordering a second time.
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Got 3D and loaded it onto laptop PC first. I got a 3D view and aircraft plotting. All of a sudden I have lost all aircraft on the 3D version but it still shows nearly a 1000 aircraft on network and some 60+ on local. However I can see them on the 2D version. Help!
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Got 3D and loaded it onto laptop PC first. I got a 3D view and aircraft plotting. All of a sudden I have lost all aircraft on the 3D version but it still shows nearly a 1000 aircraft on network and some 60+ on local. However I can see them on the 2D version. Help!
Roadrunner-be sure if you're displaying network flights, not to set network performance to 'maximum' if there are lots of aircraft (i.e. 1000 aircraft). This will significantly degrade performance and perhaps cause the 3D view to fail to load on some machines. Try turning network flights to 'minimum' and see if things come back. Also, be sure you dont have any filters enabled.
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AirNav. I had network flights set to minimum. I have switched Network flights off and moved aerlial so am picking up just 14 aircraft but I still can get any of them on screen.
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It sounds like the 3D View is no longer communicating with the main application for some unknown reason. Try opening your Task Manager and killing all processes named "geplugin.exe". Once you do this, the 3D view will disappear from the ANRB. Then click on "Reload Plugin". This will force a hard-reset of the 3D Plugin. Let me know if that improves anything.
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Hope you can help
I received my AirNav RadarBox 3D Upgrade CD from supplier here in UK today. Although I am not a computer wizard, I know very basic stuff. After loading CD and following all instructions it eventually loaded up. This took an age and if I shift between the 3D and 2D screen it locks up and will do nothing. The only way then is for me to close AirNav down and start again. Could this be down to the age of my laptop as it is a few years old and might not be able to handle all this information or am I doing something wrong also I have had to re-load the Google plug in a few times.
I did try to look for some instructions in case I was doing some thing wrong but could not find any anywhere I checked in my contents in help and could find nothing there.
Any suggestions
Thanks in advance
Graham [email protected]
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Graham, This might be due to your old PC. Give this a try:
- Turn off Network Processing
- Set 3D Preferences to Medium
- Set the 3D Preferences aircraft trails to zero
It you can see the 2D aircraft symbols in the 3D window, then try setting the 3D Preferences to Maximum.
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Hope you can help
I received my AirNav RadarBox 3D Upgrade CD from supplier here in UK today. Although I am not a computer wizard, I know very basic stuff. After loading CD and following all instructions it eventually loaded up. This took an age and if I shift between the 3D and 2D screen it locks up and will do nothing. The only way then is for me to close AirNav down and start again. Could this be down to the age of my laptop as it is a few years old and might not be able to handle all this information or am I doing something wrong also I have had to re-load the Google plug in a few times.
I did try to look for some instructions in case I was doing some thing wrong but could not find any anywhere I checked in my contents in help and could find nothing there.
Any suggestions
Thanks in advance
Graham [email protected]
Graham -- I also sent you an email with some suggestions to try (similar to Allocator's suggestions). If you still have problems, feel free to contact me directly.
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AirNav, did as you suggested and removed plugin. Have reloaded and stiill no aircraft shown
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Roadrunner-could you try rebooting your PC and relaunching ANRB if you haven't already tried that? perhaps the socket connection between the 3D View and the ANRB is somehow locked up and is in a bad state. A reboot will force this to close and re-establish. I'd just like to rule that out with a reboot if possible.
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I have done a uninstall and re-install of ANRB also the google earth plugin. I have no aircraft showing on either 2D or 3D now but I am showing aircraft in the list for both local and network traffics. I have rechecked the
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Thanks Allocator
I did what you suggested though I was not sure what I was doing I switched of network flights and changed the settings that you said to do and it changed to 2d. I then tried the split screen, but again it froze.
So frustrating but thanks again for your help.
Ps do you know if there is a manual for the 3D application
Graham
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There is a section on RB3D in the RadarBox Help
The same information is available as a PDF file.
Both are installed as part of the RB install
Use Windows Start>All Program>AirNav Systems>AirNav RadarBox>Help and Manual
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Thanks Allocator
I found the PDF file not sure how but I did.
Many Thanks again
Graham
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Not exactly!! I don't let Radarbox install in the default location (in Program Files), as it causes no end of problems with the Virtual Store.
My advise to anyone running Vista or Win7 - don't let Radarbox install to the default folder. Use something like C:\AirNav Systems\AirNav RadarBox.
And no, you can't just copy the whole DATA folder. Best to just copy the files that you want.
Hi Tarbat,
When I ran Vista I had the usual VirtualStore problems with AirNav in the Prog Files default location until I reinstalled it directly into C:\
After I installed Win7 Ultimate I again loaded AirNav into C:\
When I eventually downloaded AirNav 3.13 late last year, - didn't bother with the beta versions -, I inadvertently let it default download to Prog Files but found it ran, and still is running, without problems. It seems that the VirtualStore issue doesn't occur with Win7.
Doesn't with me anyhow 'cos there's nothing in my Virtual Store as you can see from the attachment.
Syd
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Does anyone know how to get rid of the HOME symbol on the 3D map?
Ive gone into preferences, Home Station Data but there is nothing in there to turn this off
Cheers
J
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Edited to say ive found it under 3D, General settings.
Only one problem now is when i untick "home station location" it wont apply/save the settings. In fact If I make any changes in £d setup it does not apply of save when I click ok.
The window just stays open and I have to select Cancel to close
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Does anyone know how to get rid of the HOME symbol on the 3D map?
Ive gone into preferences, Home Station Data but there is nothing in there to turn this off
Cheers
J
In the 3D View settings, uncheck the box that says "Show Home Station Location". You should be able to un-tick that box next to it.
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Cheers all sorted. Had to restart the system to get it to accept it.
Blooming Vista - pain in the .....
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AirNav, I have contacted your support. The 1st response that I got was that they did not understand the problem and wanted more clarification. I followed up with 2 screenshots and a 3rd email asking if they received the screenshots from the 2nd emai. I have not received any additional responses.
SkyRoost: that is happening because for some reason the application is not getting 3D credential from our server thus not activating the 3D feature. Pls contact our support.
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We are having a slight delay on support tickets answering as the support team leader has been unable to work for the last 3 days and will continue off for the next 4 days.
We have 2 other team members trying to answer all the pending tickets in the next 24-48 hours. We really apologize for this delay and will do our best to correct this situation.
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AirNav.
I am still unable to see anything on the 3D version. I get the google map but when I use the kml editor and transfer a map across I get the "Bad or NULL kml" error, If I ignore this and ask it to follow and aircraft it moves the screen view to overhead in the right position but with no traffic shown. The list side of things is running OK. If I revert to 2D I get a blank screen and it will not activate any maps I want to view - also no aircraft. When I use the 2010 version all is working as expected. nMy laptop is new a Toshiba Satellite P300, with Intel Core 2 Duo, P8400 @ 2.26GHz and 4GB of RAM.
Please help, as at this moment I feel like I have waisted £89.......
Mike
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I get the google map but when I use the kml editor and transfer a map across I get the "Bad or NULL kml" error
How/why are you doing this?
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Why shouldnt I ?
That is not the main problem - why don't I see any aircraft whatsoever in the map window. Is it that laptops don't have enough graphics power to run 3D? If that is so what is the minimum graphics required to run it and why hasn't it been shown anywhere.
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Have you tried this - http://www.airnavsystems.com/forum/index.php?topic=4380.0
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Confirming message posted on other thread I can confirm that 3D is now up and running following carrying out the changes suggested.
Mike
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Hi,
just want to say that I am impressed by RB 3D. Congratulations Airnav.
One question however : is there a way to change the livery of the planes ?
I don't like my country's airline Luxair flying in the Air Lauda livery ! :-)
Greetings
Hosch
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Hosch--Thanks! If you let me know what the aircraft type(s) (i.e. A321) and the airline code (i.e. LGL ?) for the specific flights your interested in, I'll work on getting you a default livery file so you can modify. We're working on a tutorial right now for users to generate their own models and liveries.
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Hi again,
Luxair Flight ID is LGL...
Aircraft Types used :
- Boeing 737
- Embraer ERJ-135 and 145
- Bombardier Dash 8
Hosch
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Hi again,
Luxair Flight ID is LGL...
Aircraft Types used :
- Boeing 737
- Embraer ERJ-135 and 145
- Bombardier Dash 8
Hosch
Thanks. I'll send you a PM soon with details.
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Ordered 3D this morning, was activated within 1 hour, great services again Airnav.
First impressions : Looks good, a lot of tweaking needs done, thanks to trawling through Tarbets posts I am getting there!
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Hi Airnav
How is the development of the tutorial on how to create your own liveries for the 3D, would really like to design BMI Baby and Wizz.
R
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Hi Airnav
How is the development of the tutorial on how to create your own liveries for the 3D, would really like to design BMI Baby and Wizz.
R
AVPShop--I'm still working on this one. We've been a bit busy this week but I'm making progress on it. I'm shooting to have a tutorial page by this weekend. If you have any specific questions in the meantime, feel free to send me an email: [email protected]
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Anyone - Help
As a Vista user, everything was working well for the 1st few days and I was enjoying the 3D version. Alas, I spoke too soon. I have lost everything.
When I load AN3D, I see the 3D button for a second only, then it`s back to 4.03 2D.
My 3D has completely gone! It`s not even in preferances.
Can anyone help me out please, otherwise, I`ve wasted a lot of money.
Rgds,
mike589
[email protected]
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Anyone - Help
As a Vista user, everything was working well for the 1st few days and I was enjoying the 3D version. Alas, I spoke too soon. I have lost everything.
When I load AN3D, I see the 3D button for a second only, then it`s back to 4.03 2D.
My 3D has completely gone! It`s not even in preferances.
Can anyone help me out please, otherwise, I`ve wasted a lot of money.
Rgds,
mike589
Mike589--This sounds like it might be a problem with your internet connection not being connected while starting up ANRB3D. During the login, the application makes a connection to the server to make sure you can connect to 3D, if it fails, it will default to 2D only. Let me know if that doesn't solve your problem ([email protected])
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Hi, I order the Radarbox 3D software on line two days ago and I'm still waiting for the order to be processed! Can you please advise? This is a process thats never taken me more than a couple of minutes before with anyone. Can anyone advise? If the oder can't be fulfilled shortly then I will just cancel it.
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I have logged a trouble ticket last week and yet had no reply.
Can one of the guys inside Air Nav please get someone to look at ticket 74547.
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We apologize for the problem.
As previously mentioned on the forum we had some support problems last week.
All the support backlog is being cleared up today (and yesterday) so all tickets will be answered today.
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HELLO
I ordered 3d last wednesday on line still do not have it . what is going on .please help me .
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Airnav, i think you have a problem : it is really not clear WHAT one has to do on ordering ANRB3D
please make it clear that one has to download RB 4.03 from here http://www.airnavsystems.com/download/anrb/403/ANRB403Setup.exe
once downloaded, installed and all internet connections are OK, 3D will be activated as soon purchase is done, ...... but not as long as you have 3.13 or lower installed ( at least, this is how i myself understand it till now )
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That is done (two days ago). Tks for the suggestion anyway.
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no prob :-)
just trying to be of any help
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HELLO
just to say the 3D is working now all ok here tks again fantastic AIRNAV well done.your support is top class to .
REGARDS
timelord
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Loving the 3D experience, but would like a tutorial on how the textures and models work.
For example, all my BA shuttle flights (FlightID SHTxxxx) are livery-less.
And yet all the same model planes (A319/320/321 and B734) show correct livery when using BAW**** flight id's.
I imagine this problem is easily solved by copying and renaming a few files - if only I had guidance on how to do this!
An RJ85 model would be nice too - in due course.
Early days still in the wonderful world of 3D, but at some point users will need to know how to add new models and/or liveries.
Suppose I should just be patient!
Cheers
Chris
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My livery-less RJ85s and B462s also seem to fly backwards...
Any news on new models and livery updates?
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Just wondering, as a non 3D user do I have anything to gain from using v4.03 for my 2D viewing ?
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Hi eggplant - no, nothing - V4.03 is V3.13 plus 3D, so without 3D, there's no point in upgrading.
Rod
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Is there anyway to detach the 3D view outside the main window, I run dual 24" monitors and would like 3D on one and 2D on the other, at the moment I only seem able to split the view within the main program window.
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Woodpecker - no there isn't at the moment, but it's high on the wishlist and AirNav have said that it's something they want to do fairly soon.
Rod
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Hi eggplant - no, nothing - V4.03 is V3.13 plus 3D, so without 3D, there's no point in upgrading.
Rod
Okay - Thanks for the info Rod
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Just a quick thought
I am a massive Radarbox fan.
However I have just recieved an e-mail advising me that i have until the 22/03 to upgrade to Radarbox 3D at a special introductory price.
"From now on the RadarBox is available in two options:- AirNav RadarBox 3D - the brand new system with just released software;- AirNav RadarBox Pro - the present RadarBox system with 2010 3.13 sofwtare (no 3D);- AirNav RadarBox Upgrade - for current users to upgrade to 3D;
Prices are as follows:- AirNav RadarBox 3D - 489.95 GBP;- AirNav RadarBox Pro - 399.95 GBP;- AirNav RadarBox Upgrade - 89.95 GBP;"
So as i paid £399.95 and would have to pay another £89.95 to upgrade to 3D making a grand total of £489.90.
That makes a saving of 5 pence, surely that cant be right??
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Ouch! I never realised that the £89.95 price for the 3D Upgrade was only a time limited special offer in the first instance?
http://www.airnavsystems.com/forum/index.php?topic=4545.0
Have I missed something here?
I see references by AirNav to a one-off payment of £89.95 for the 3D Upgrade in previous posts but if I understand this latest one correctly after next Monday 22nd March that price will incease to £109.95 for the software upgrade only?
Is this the same 3D version that was trumpeted might be a free or very small upgrade fee to begin with;
http://www.airnavsystems.com/forum/index.php?topic=3333.msg31579#msg31579
Excuse my cynicism but any normal Introductory Offer would usually be set out with a clear announcement detailing the Introductory Price, the time frame in which the Introductory Price will be valid for and the increased price that it will revert to after this aforementioned time frame doesn't it?
Not sure I get any of this...maybe I haven't read it properly and jumped to the wrong conclusion.
Regards,
-=Glyn=-
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My livery-less RJ85s and B462s also seem to fly backwards...
Any news on new models and livery updates?
I will look into the backwards RJ85. It seems to be a problem with this specific model.
Also, I've posted a tutorial here: http://www.airnavsystems.com/forum/index.php?topic=4552.msg45611#msg45611
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I too would like clarification if the price is going up to £109.95 on Monday 22nd March 2010 please.
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>I too would like clarification if the price is going up to £109.95 on Monday 22nd March 2010 please.
That is correct. It will happen at 00:00 UTC Monday.
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Hi, running Rbox V3.13 2010, and my free first yearly delayed network subscription is due to end in a day or so.....was just wondering if I upgrade to 3D is it a one off payment for 3D?
And what about network access for 3D? Is it free for a year or a continuation of existing 2D subs? or is live network avail?
Just weighing up my options
Thanks!
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3D upgrade is a one off payment.
Network access for 3D is the same as for 2D: same price, same period. The upgrade doesn't come with free network access s you will have to purchase both separately.
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>I too would like clarification if the price is going up to £109.95 on Monday 22nd March 2010 please.
That is correct. It will happen at 00:00 UTC Monday.
Crikey - and there was me thinking that £90 seemed a bit pricey, so I will hold off until the price goes down. Looks like I am not going to be a 3D user then ! Ho Hum.
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Thanks!
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Hello,
I purchased a new PC and re-installed Airnav software and the 3D upgrade as required.
The system works fine in 2D receives aircraft no problem.
I noticed the 3D icon is grayed out and it does not display the globe anymore.
Re-loaded the google plug ins several times.
Do i require a different UPGRADE CODE from the one on the supplied 3D cd
ie £89.95 upgrade.
Thanks
Paul MW0CVW
NR EGGP/EGNR
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The 3D software reqires activation.
If you have already had it activated on a previous PC and a laptop there is a limit to the number of PC's that 3D can be activated on so I would suggest you log a support ticket.
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I was amazed to see that the 3D upgrade has now been increased to £109.95. I did not realise the original price, which i thought was rather expensive was just an introductory offer for a limited amount of time. Being with many others when times are tight on the money front i have been steadily saving towards the 3D upgrade over a period of time. Seem's hard but that's the way it is. Well i will not be purchasing the upgrade now. The money saved can go towards more urgent everyday demands
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I did not realise the original price, which i thought was rather expensive was just an introductory offer for a limited amount of time.
Nor did anyone else.
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EMA,
thanks for the confirmation on the 3D activiation.
Simple question,how do you raise a support ticket.
Regards
Paul
MW0CVW
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Contact us using the methods in our signature.
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Using version 3D, it seems to me that I'm losing mylog data?
After running RB for 24 hrs I noticed that yesterdays log contains all logged traffic and today nothing? After restarting RB, the logged data for today is gone!
Wonder if other users also experienced this?
I'm back to V3.11
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3D version is V3.13 plus 3D which means all other application features are the same. Contact our support regarding your problem. Could be a corrupted mylog file.
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Version 3.11 the problem as mentioned doesn't exist? strange..
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Version 3.11 the problem as mentioned doesn't exist?
Try using RadarBox 3D with your V3.11 NavData and MyLog and see if you get the same problem.
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Just returned from weekend with my sister - with massive amount of data added to my flights!
However have just noticed that my grid has recorded about a dozen different aircraft under CS-TFM B777 of Biman Bangladesh!!!!!
Have corrected half of them - but attach screenshot of those yet to correct.
Any ideas what caused this error?
Cheers
Chris