AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: G0HWC on January 20, 2010, 10:39:21 AM

Title: loss of usb connection to box?
Post by: G0HWC on January 20, 2010, 10:39:21 AM: Hi all,
I am running AirNav 2010 under Windows 7 32 bit
I am often finding the software has lost connection
to the AirNav box. If I unplug the USB and re plug
again all starts to work. My system runs 24/7 uploading
images to my website http://g0hwc.com/airnav.html (http://g0hwc.com/airnav.html)

What is the link to latest USB driver for Win 7 32bit ?

Any other pointers ?

Paul
http://www.g0hwc.com (http://www.g0hwc.com)
Title: Re: loss of usb connection to box?
Post by: bratters on January 20, 2010, 12:18:47 PM: There have been a few similar questions about USB connections failing lately if you have a trawl round the forum.

Changing the cable seems to be the preferred remedy.
Title: Re: loss of usb connection to box?
Post by: G0HWC on January 20, 2010, 02:15:40 PM: Many thanks for that info
I have a short one some place, I will dig it out and give it a try.

Thanks again

Paul
Title: Re: loss of usb connection to box?
Post by: G0HWC on January 20, 2010, 05:50:13 PM: to be on the safe side, can i check i have the right driver installed?

My System is Windows 7 32 bit
My USB driver is dated 22-10-09
VER 2.6.0.0

Paul
Title: Re: loss of usb connection to box?
Post by: Fenris on January 20, 2010, 07:02:32 PM: That would seem to be the latest.

Checking the power saving for the USB root hubs is off is important too.

Cable next on the list.
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 20, 2010, 07:13:42 PM: I keep getting a similar prob running on XP. If I run another piece of hardware off a USB such as a printer or external hard drive, I lose the connection to RB, but not straight away.
Title: Re: loss of usb connection to box?
Post by: Allocator on January 20, 2010, 07:47:25 PM: Quote from: southernsteve on January 20, 2010, 07:13:42 PM
I keep getting a similar prob running on XP. If I run another piece of hardware off a USB such as a printer or external hard drive, I lose the connection to RB, but not straight away.

Almost certainly a power issue. Are you using a laptop or a desktop PC? Are you using a USB hub, or is it a built-in USB port?
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 20, 2010, 07:56:26 PM: Using a PC with RB plugged into the built in hub. Only other hardware using USB are mouse and keyboard. Other pieces are either turned off or disconnected. This was never a problem with the old software, in fact then I had all my USB ports used, plus a hub, which was also full most of the time.
Title: Re: loss of usb connection to box?
Post by: Allocator on January 20, 2010, 08:06:14 PM: The new software V3.13 will have no affect at all on the USB connection - unless you have installed the wrong non AirNav driver maybe?

Have you tried a different cable?
Title: Re: loss of usb connection to box?
Post by: Jeremy on January 20, 2010, 09:27:46 PM: I have found some USB ports better than others. Try changing to another socket.
J.
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 21, 2010, 10:40:24 PM: I have not been able to change the USB cable due to the set up, which has a couple of active USB cables running to the aerial which is on my roof. If this is the prob then I'll just have to put up with the minor inconvenience, and remember to reset the USB.

As for the drivers, I may well have old ones installed as I did a reinstall recently from the CD I got with the box last year. I did use the full programme for the 2010 update, but can you please point me to the latest drivers so I can load them just to make sure.

Many thanks, Steve
Title: Re: loss of usb connection to box?
Post by: Allocator on January 21, 2010, 10:46:31 PM: The drivers will have been installed in the new RadarBox 2010 directory - see here for the directory structure:

http://radarbox.gofreeserve.com/html/downloads.html
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 22, 2010, 01:06:50 PM: Drivers look ok so I guess it's the USB cable. I'll just have to live with it, at least the programme is working ok so will just have to remember to reset the cable or use RB on my laptop when working on the main PC.

Many thanks for your help, Steve
Title: Re: loss of usb connection to box?
Post by: jannuh on January 22, 2010, 01:18:59 PM: Instead of the "couple of active usb cables" you could try a USB Server, it's a usb2tcp/ip interface.

Link to dutch conrad website:
http://www.conrad.nl/goto.php?artikel=972161
(gives you an idea)
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 24, 2010, 12:03:37 PM: Just out of interest, can anybody advise where to find the power saving for the USB so I can check it...sorry really not computer minded..

Thanks, Steve
Title: Re: loss of usb connection to box?
Post by: G0HWC on January 24, 2010, 12:39:04 PM: Hi

Go to Control pannel then Device manager, find your USB hub or hubs
on mine I have 6 root hubs listed, one by one right click on them and click
properties and then power management and make sure power save is unchecked.

Thats how it is in Windows 7

PS: My problem was solved by using a new quality USB lead

Paul
Title: Re: loss of usb connection to box?
Post by: southernsteve on January 25, 2010, 06:42:16 PM: Thanks for that....all the boxes were checked so now unchecked. Will wait and see what happens.

Regards, Steve