AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: GRIMREAPER on December 22, 2009, 04:01:17 PM
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New computer with windows 7 64bit. How do i do an install. i get as far as filling in location but the install does not go any further?
Thanks in advance.
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errr my advice is go back to XP
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New computer with windows 7 64bit. How do i do an install. i get as far as filling in location but the install does not go any further?
Thanks in advance.
Hiya,
I've been using W7 Ultimate for some time and I installed ANRB away from the "C:Program Files" Folder; it's currently installed on my D: Drive in its own Folder.
I'm not very IT-savvy, so this may be no help, but I thought I'd try and help :o)
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No problem for me. Windows 7 64 BITS. Work's fine.
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Same here, I had no problems but was aware that I had to dowload the 64 bit drivers.
There is a link on the Forum somewhere, AirNav started a thread reporting that at long last Microsoft have approved them.
Peter
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New computer with windows 7 64bit. How do i do an install. i get as far as filling in location but the install does not go any further?
Thanks in advance.
Go to this link to download the 64 bit drivers - you need to scroll down the page to see them;
http://www.airnavsystems.com/RadarBox/support.html
Install ANRB in a folder C:\Tools.
Tom
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When you do a full install of 3.13, the 64-bit drivers are provided in the RadarBox/Drivers/ANRB64bitDrivers folder.
Rod
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ok guys ...working now!!!..
Had ANRB on my old pc. This install was on a factory fresh laptop running windows 7 64bit.
To get ANRB 3.13 to work i had to go into demo mode to input my location and home data. I then saved the info then quit out the program. I then reopened the program and bobs your unlcle the software loaded succesfully. HOWEVER no lights on the radarbox hardware. I then had to go to the support website and downloaded the 64bit drivers. All now working.
Thanks to all and some of the other posts I read. I hope Support look in to this as it appears i am not the only one.
Regards to all and merry xmas
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To get ANRB 3.13 to work i had to go into demo mode to input my location and home data. I then saved the info then quit out the program. I then reopened the program and bobs your unlcle the software loaded succesfully.
I had the same problem, and it's now working in this way. Thank you!
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We are aware of this.
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Hi All,
Have AirNav Version 3.13 installed on PC no problem.
Have just purchased new Dell laptop with Windows 7.
Have installed Air Nav 3.13 not in Program Files as suggested , but in its own folder.
Everything in there in my computer, logos flags etc.
However on loading to start, it keeps asking for location , longitude, latitude, name etc etc , I enter this but when I click on OK nothing happens and then I cannot close air nav down.
Please can anyone suggest a answer to my problems.
Just to note I am not very computer savvy.
I have read something about 64 bit drivers but I have checked Drivers folders and they seem to be there from the full install.
Any suggestions greatfully received.
Air Nav , you said you are aware of this problem, any suggestions from yourselves.
Many thanks
Phil
PS Demo mode route doesnt work , nowhere to input home location etc there either.
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Hi Phil, I had exactly the same problem, I re-installed from the CD 2.01, connected and started the RB, input the info., all worked OK, then went to Control Panel and uninstalled V.2.01. Re-started 3.13, all OK then with all info. saved. I'm on Vista Ultimate 64
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Same problems here with Windows 7 Enterprise edition, and windows 7 Home Edition - AIRNAV can you please fix this bug
Windows 7 clean install, ANRB313 clean install, wont save home location - need to force task to terminate, back into 313 in demo mode set home location, exit, then restart 313 and it wont see the radarbox. updateing drivers doesnt seem to fix my problems.
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Hi Phil, my apologies, I thought I was on the 64-bit version of Vista as it's Vista Ultimate, but it's actually the 32-bit version, got the 64-bit Win 7 coming, so I may well be in the same boat as you, when I get my Box back!
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It gets worse - The preferences box has to be closed manually, clicking OK does not close it !
Last night, Windows 7 did an update and rebooted the machine in the middle of the night, and Airnav not only discarded all of its settings, but now wont see the Radardbox again this morning - This just doesnt feel like solid software.
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Nothing wrong with the software, more a Windows 7 issue. Having said that, there are users here on Windows 7 without any problems.
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Hi;
I have 3.13 installed on two notebooks with Windows 7. On the 64 bit version it installed no problems, on the 32 bit version, I had the problem noted above. Both had User Account Control turned off and installed to the default directory. After configuring everything the 32 bit version seems solid, no hangups, freezes, etc for almost a week now running 24/7. This notebook is dedicated to Radarbox and only has a couple of programs installed at this time.
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A reasonable number of people are having the same problems as I am, the only way I could get it to work is to install the 313 update to the 2009 software - All I am asking for is some acknowledgement from Airnav that they are working on it. Like it or not, Windows 7 is the way forward and Airnav can either fix a problem with a few machines now, or be faced with an increasingly frustrated user community in a few months - The purpose of these forums is for us to provide feedback for Airnav so they can continue to improve their products. I'm happy once it is running, and even suggested to a friend in the US he should purchase one. Airnav, I did send you a support request via email privately but havnt had anything back ?
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jonnyMarsh, you do seem quite determined to cereate a problem here where one might not exist - however, as I've not yet used Windows 7, what do I know?
RadarBox has been working very successfully for over two and a half years now and it's a little harsh to criticise AirNav because Microsoft have decided to launch another operating system. You appear to be asking AirNav to admit that a problem exists, without giving them the opportunity to fully investigate this. If you have sent a support request in, then I'm sure that it will be looked into.
I'm glad that you have got your RB software sorted out in the meantime. I didn't go down the Vista route, but I feel that I should start familiarising myself with Windows 7. However, with 5 PC's and laptops running very well on XP and XP support guaranteed for quite a while yet, I'm still hesitating. What's your advice? Why did you go for Windows 7, was it a new PC or an upgrade?
I've run the Windows 7 upgrade advisor software on my main PC (about 3 years old now?) and it gives me a whole load of horror stories, including possible incompatibility of the graphics card. I think that my best route would be to buy a new PC with Windows 7 already installed, but do I really need another PC ....... ?
Regards
Allocator
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jonnyMarsh,
There was an issue with the support system and emails which meant some people weren't getting our emails, this has now been resolved. Rest assured we do read the forums and we do update software and are aware of this issue and it will be worked on for the next update.
However there is an easy fix, run RadarBox as administrator, right click on the icon and select run as admin. You may need to enter as demo mode and set your home details, exit and then run as admin and connect as normal and everything should be ok.
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jonnyMarsh, you do seem quite determined to cereate a problem here where one might not exist - however, as I've not yet used Windows 7, what do I know?
RadarBox has been working very successfully for over two and a half years now and it's a little harsh to criticise AirNav because Microsoft have decided to launch another operating system.
Hi Allocator,
As, by your own admission, you have not even used Windows 7, I am surprised that you appear to imply JohnnyMarsh could be creating problems by reporting his experiences of using ANRB on Windows 7. The majority of his posts seem to be factual reports, nothing more and nothing less. Although you mentioned "criticsm" of Airnav, I have re-read the posts and cannot find any. As he is actually a Windows 7 user it might be wise to keep an open mind on his posts.
As for Microsfot introducing a new operating system, I'm sure you will agree that Microsoft leads the industry, and in short (though I may not like it), we all have to follow what they give us - or go to Mac, or even go Amish (I am tempted sometimes!). Fact is Microsoft will not re-design their operating system to accomodate conflicts with s/w such as ANRB, thus ANRB must comply with the Microsoft operating system - that is assuming they wish to sell the product to the Windows 7 market. I'm sure you'd agree with this.
All the best
Eggplant
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Just to clarify, the admin issue is common issue to 1000s of applications running on Windows 7 and Vista. Its unfortunately a common factor nowadays which Operating Systems being more security conscious and requiring users to allow further access per applications. This is something the users will have to learn not for us to circumvent all the time.
I suspect Allocator last post was also in reply to jonnyMarsh earlier post where he thought RB should have kept it settings even though a forced restart took place. A forced restart when software is running will cause all sorts of problems to any software.
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Couldn't agree more Airnav - the admin issues are a pain in the proverbial. Hopefully any ANRB users experiencing problems on Vista/7 are related to that, and nothing else.
All the best
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I decided to use Windows 7 as it actually offers a faster and in my opinion better user interface, it runs much quicker on my hardware - my personal preference would be an OS X version, but I suspect there is not enough demand for what would be probbably a niche version, so I'm happy to run it on windows.
Where I was trying to make a point is that I am a competent technical user (I was a beta tester for Windows 3.1 - that ages me !) and I am concerned that after a wallet which is £400 lighter, that I have problems with software which should just run - I'm raising this issue in these forums for 2 reasons, primarily so that Airnav can address and fix the problems, but also for the other users to be aware that they are not the only ones with these problems.
Windows 7 is here to stay, its nice, embrace it you might be suprised, if you dont want to XP is also fine and stable. I'm not here to cause arguments or get into a slanging match - life is too short and I have too much else to do - when airnav works, everyone gets some additional coverage from my area of the country which seems to be lightly served - its in everyones interest for our stations to be reliable.
Incidentally, I will post elsewhere on how I put together an antenna for about £70 which quadrupled the number of aircraft I can see - I believe forums are about increasing the sum of our knowledge through sharing.
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All noted Jonny - I do remember saying as a MSDOS user "Why do I need Windows when I can do everything I want with DOS"
OK, I might have been a little out there - but Vista was here to stay too - and now it's going - lol
I think that I need to get a new PC with Windows 7 pre-installed so that I'm starting with a clean slate. I do think that Windows 7 will be around for a while :-)
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Just loaded RB on my new Win7 Laptop. All workin ok apart from trying to change anything in the preference boxes, whatever resolution/text size I try it will not show all contents. I am unable to save my personal preferences, has anyone else had this prob and if so has it been resolved? i am unable to resize the sub windows either.
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Just loaded RB on my new Win7 Laptop. All workin ok apart from trying to change anything in the preference boxes, whatever resolution/text size I try it will not show all contents. I am unable to save my personal preferences, has anyone else had this prob and if so has it been resolved? i am unable to resize the sub windows either.
Almost certainly one of 2 reasons:
- You are running the screen at a low resolution so the Preferences window is going off the screen - usually only a problem on a Netbook
- You have the Windows font set larger than 100%
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Hi Allocator.
Am running with 1600 x 900 resolution and font size 100pct. The problem is I cannot adjust the size of the preference boxes to change anything like map colours etc. The keyy buttons are off the screen. My Rb is working fine just can't amend anything on the screen which is very annoying. Have contacted support but they haven't got back to me yet, maybe too busy with 3D queries.
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Maybe a screenshot might help us understand the problem. At 1600x900 and 100% font size, all the Preference dialog box should be visible.
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Tarbat.
Thats a bit difficult because the system wont let me take a screen shot without closing the preferences window down first. To give some idea of what I get, on the map colours window I can only see three of the four columns of colours and at the bottom can just see 3/4 of import button. Cannot resize this window.
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Thats a bit difficult because the system wont let me take a screen shot without closing the preferences window down first.
I don't know Windows 7 very well, but you should be able to use the "Print Screen" button to take a screenshot even with the preferences window open. Then paste into Windows Paint, save as a JPEG, and post here.
It stills sounds as if the Windows font size is at something like 125%. Have you definately checked this? It needs to be 100%.
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I had exactly the same problem when I first installed ARNB.
Font size was 100% but I could not, and still cannot, see the whole window unless I run the program ResizeEnable. This was an answer from user TOM and it has solved my window problem.
Right click on the desktop and select 'Screen resolution'. Now select 'Make text and other items larger or smaller'. Now make sure 100% is ticked.
If that does not fix it then download and install ResizeEnable from here:
http://www.digitallis.co.uk/pc/downloads.html
Hope this works for you.
Ken
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Actually username is Viking9 (Tom) and thanks to his reply re ResizeEnable!
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Thanks for that, will give it a try.
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Ken.
Is yours a 32bit or 64bit system as I cant get it to work on my 64bit system. Mind you its not the only problem i've got transferring files over to Win 7
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I am running Windows 7 64 bit. Strange thing is, everything ran fine on Vista 64 bit. Now I have all sorts of problems including repeated program crash which I have reported to Airnav through the support pages. I am getting to the point of going back to my SBS!!
You can also try installing to a different location - i.e. not the default directories. I had a problem last week where I just could not get the ANRB to connect - continual Checking Hardware yellow box. I reintstalled the software to a completely different location. Now it connects but still crashes completely at random it would seem.
The 64 bit drivers also don't load up properly on my system. When I installed, and re-installed and pointed to the 64 bit drivers Windows just ignored them saying that it could not find the drivers. I ended up using the 32 bit ones.
Not sure if any of this helps you with your problem.
Ken
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Ken.
I am having all sorts of problems, in fact i'm back to using my desktop and my old PC. Cant find the link to version 3.13 (seems to have been deleted) tried downloading the 3D version without subscribing and all i got on the map was flt number and altitude no acft type or registration. And WORSE still not getting anything back from Airnav support despite numerous PM's. NOT IMPRESSED!!!! I used to recommend RB but definitely wouldn't at this moment in time.
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hi guys, just looking for some advice if possibel. Have been a user now for almost 2years on a vista laptop without any real problems but am now thinking of upgrading to a new laptop which means using windows 7. However after reading a lot of posts on here im not really sure if i should! Anyone on windows 7 using radarbox give me some idea of wot i can expect or how radarbox is working on there systems before parting with £400. thanks guys
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Hey Scouserman
I think the long and short of it is, some people have no problems at all with Windows 7 32 or 64 bit installations. I on the other hand am having several issues. I am beginning to wonder now if it is a software/computer hardware combination problem.
I am running Windows 7 64bit on a Dell Studio 1555 machine. It would be interesting to see if anyone else is having problems with specific PC manufacturers.
As previously mentioned it ran fine on the Vista 64 bit on the same machine. And I did do a complete format of the hard disk to ensure a clean install of Windows 7.
When mine is working it really is great! However I am holding off spending another £90 on the 3D version until I hear back from Airnav on my support question (74807) on my intermittent program crashing.
I just did a completely fresh install of V4.03. Funny though, that having done the uninstall and even deleted out the directories that the uninstall does not remove, on reinstalling, ANRB has remembered all my previous settings and even the username/password. You would think that this information would also have been deleted.
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Funny though, that having done the uninstall and even deleted out the directories that the uninstall does not remove, on reinstalling, ANRB has remembered all my previous settings and even the username/password. You would think that this information would also have been deleted.
Like many programs, the registry entries are not removed during an uninstall. You can use a registry cleaner to remove these, or remove them manually in the Registry - key is HKEY_LOCAL_MACHINE\SOFTWARE\AirNav Systems\ANRB.
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Hi Tarbat
I thought that might be the case although I did run CCleaner after the uninstall and it did remove the ARNB. However, in addition to that, Vista and W7, there is a directory that maintains other info. C:>users>username>AppData>Local>VirtualStore>Program Files (x86). I think this is where it may have picked up the information. I believe that this is also where the actual Database and MyLog files are held.
I am keeping my fingers crossed - don't want to temp fate - but my system has been up and running for 1 hour now. I am also located inside a hangar at EGNX right now and getting an average of 60 miles on the antenna!
Thanks for the advice
Ken
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I am using a Dell Studio 17, and have given up attempting to put ANRB on it until support whenever they respond to me can give me some idea as to when Win7 issues are expected to be sorted. Scouserman from my experience dont upgrade yet.
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However, in addition to that, Vista and W7, there is a directory that maintains other info. C:>users>username>AppData>Local>VirtualStore>Program Files (x86). I think this is where it may have picked up the information. I believe that this is also where the actual Database and MyLog files are held.
Only if you accept the default installation location. Best advise for Vista and Win7 is NOT to accept the default location, but instead install into a folder such as C:\Airnav Systems\. That avoids all the complications of the Virtual Store.
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yeah thnx guys think i will stick with vista for now
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I'm running Windows 7 64 on a Dell Studio XPS 9000 with no issues. Will run several days straight with no problems. The only anomaly is sometimes if I select an aircraft by clicking on it on the map, it highlights as usual but projects its path clear across the screen and adds another dashed line from the plane at about 30 degrees. Odd, since it doesn't happen every time. I think it has to do with the NVidia video card. Thats the only change I see from my XP laptop. Of course the XPS i7 is MUCH faster, like map updates with Fixes in less than 1 second.
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Finally got version 3.13 back on the Win7 computer but still can't get any of the preference windows etc to expand large enough to amend, so having to live with the default data for now. Have even got an aircraft history box showing now under my flights which I cant get rid of. Talking to a computer software guy I know he thinks the window prob could be software related to the fact I have a HDMI output for connecting to TV's.
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Tommyg - the aircraft history box is selected on the Tools menu... Show Flight History.
Can you get to the menus?
Rod
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Just took delivery of AirNav Radar Box. How do I register to avail if Network facility
can't seem to locate registration page.
Regards
Dermot
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Rod.
Cant get to access any of the secondary windows as they wont expand enough to let me get to the enter buttons. Have sent numerous Pm's to support but they haven't been kind enough to respond to any of them, even to acknowledge receipt. May need a computer wizz to give me a hand to get it resolved. Win 7 does seem in cause probs with certain PC specs!!
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Tommyg, have you seen the threads here regarding the font size with Windows 7. Not a user myself, but if you look around, you will find the details.
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Hi Allocator.
I am using resolution 1600 x 900 which is my default for this PC and a Font size 100pct which is below my default of 125pct. Have tried all sorts of combinations to no avail. I have had no other secondary windows problems on any other site and the only outstanding issue other than RB is my itunes which wont let me transfer from one PC to another even tho' i use an external Hard Drive and that is common on the itunes forum as well
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Maybe try turning off Aero Glass effect. Or try setting the Windows Font Size to 75%. Or try ResizeEnable (http://www.digitallis.co.uk/pc/downloads/ResizeEnable.zip).
Thats a bit difficult because the system wont let me take a screen shot without closing the preferences window down first.
I don't know Windows 7 very well, but you should be able to use the "Print Screen" button to take a screenshot even with the preferences window open. Then paste into Windows Paint, save as a JPEG, and post here.
A screenshot would really help diagnose the problem.
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Having had the same experience as TommyG I went through almost every combination of font size, screen resolution and Cursor type and the only way I could get it to work was ResizeEnable. It is odd that all the other windowed options within ANRB have the stretch an resize capability built in whereas the Preferences window just refuses to co-operate.
If Resize does not work I can only suggest what I did initially, and that was to load ANRB on a second PC running XP and then go through the options using the TAB key simultaneously to try and get your Windows 7 setup. That way you know where the cursor should be.
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Hi Tarbat.
Cant get font size below 100pct (only options are 100/125/150). Hv tried downloading resizenable but keep getting .dll error when trying to open and tries to get me to find program to open it. Any help most welcome. P.S. Itunes now sorted so RB only remaining issue.
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As stated before, A screenshot would really help diagnose the problem.
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tommyg,
Did you unzip (extract) the downloaded files before trying to run ResizeEnable?
Tom
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Tarbat.
Cant get a screen shot with preference windows open, will try with my camera and upload later today.
Tom.
When i extract it asks me which programme do i want to open it in. I am not sure as I am not that good at computers
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Tommg
Your .dll error is probably due to the fact that you are trying to run ResizeEnable without unzipping all the files therefore the program cannot find the necessary details to run.
You need to unzip the files to a location on your hard disk - just create one - once you unzip then you can run ResizeEnable.
Once unzipped, run ResizeEnable, you should see a small Icon on the toolbar to let you know that it is running. Once confirmed then you should be able to adjust the preferences window, and now, also the 3D settings window as it has the same problem as preferences.
[attachment deleted by admin]
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Tarbat.
Cant get a screen shot with preference windows open
Why not? Are you saying your whole computer locks up when the preference window is open?
As I've already suggested, use the "Print Screen" button on your keyboard, then paste into Windows Paint. Save as a JPEG, and post here.
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Ken.
Have extracted all the files from resizeEnable then it asks me to open with then gives me a list of files adobe,windows photo gallery etc. I am not confident enough with computers to put it somewhere i dont know.
Tarbat.
yes my computer does 'freeze' when the preference window is open and the only way out is to hit the red cross exit button. Apparently support are aware of this problem as they have finally acknowledged my PM's
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yes my computer does 'freeze' when the preference window is open
Okay, understood. That sounds like a different problem to what others have had with just the font size problem. If your computer freezes, and you can't even use the "Print Screen" key, when the preference window is open, I don' think the ResizeEnable utility is going to help either.
Maybe try running ANRB as Administrator.
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Hi Tommyg
Not sure what you are being asked to "open with". Did you create a separate directory in which to install the 3 files that are zipped up? You do have Winzip right? If you have done all this you should end up with the 3 files per my previous screen shot. You then want to run ResizeEnableRunner. This is the application. I suspect that you are trying to open one of the other 2 files - one is a .dll which will probably generate the response "Open With". The other one is a text file which will open up in Notedpad.
So, make sure you are trying to open the Application one. ResizeEnableRunner.
Ken
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Eureka!!!!
Dont know why but hit the ResizeEnableRunner button a few times, then went into ANRB without the box attached and straight into start and lo and behold I was able to change the size of the preference windows. Haven't attached the box yet but fingers crossed I am up and running. Thanks to all of you for your help and input. Support are aware of these probs with Win7 so hopefully it wont be long before they are rectified. Thanks once again
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Excellent Tommyg - enjoy your radar box - let me know if you have any other problems with your Windows 7 setup.
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Re ANRB "Preferences" and the insufficient screen size for the window - my mini laptop gave me the option to choose Landscape or Portrait for the screen. In Portrait I had the preference window full size and was able to make my choices OK.
Windows 7 is still a pain. My PC is VISTA and ANRB 313 works like a dream.
Best "Toy" I ever bought......
Ian
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WAS thinking of buying a new laptop but after reading all these probs. with win.7 i think i will stick to the one i've got running XP,they said Vista was going to be good but that is a pain in the ----.
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johnboy
For the last week I have had a brand new laptop, running window 7.
Windows 7 seems far far better than Vista and I have had no problems installing and running Radarbox on it. I think people have problems because they do not install the software in the right place.
Andy
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Andy.
It is not a problem of installing the software in the correct place, it seems to be the configuration of individual makes of PC. My software started and was working OK for the basics but not for the preference windows. Feedback on here and from support agree that there are Win7 probs for different computer specs. All my RB functions working well now, just have remember to run ResizeEnable if I want to change anything in the preference windows.
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tommyg
As I said mine is working fine, even the preference window.
My screen resolution is 1366x768
Andy
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Andy.
My default as said before is 1900 x 600. If I used your resolution I wouldn't see everything on my screen without continually moving the cursor. That seems to be the problem screen resolution on different PC's using Win7 is throwing up some strange issues that haven't come about before. It has nothing to do with downloading incorrectly which is the point I am trying to make.
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johnboy
For the last week I have had a brand new laptop, running window 7.
Windows 7 seems far far better than Vista and I have had no problems installing and running Radarbox on it. I think people have problems because they do not install the software in the right place.
Andy
As a matter of interest which PC/model are you running Andy?
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Blincodave
Its this one - HP Pavilion dv6-2113sa (HP WB329EA/ABU) Entertainment Notebook. AMD Turion II Ultra Dual-Core Processor, 4GB Ram, 500GB Harddrive, 15.6" HD Brightview Display, Windows 7 Home Premium.
2 Links below for Comet & Staples if you wanted to take a look.
http://www.staples.co.uk/technology/pcs-and-laptops/laptops-hp/pavilion-dv6-2113sa-entertainment-notebook-pc-wb329ea-amd-turion-ii-ultra-dual-core-processor-4gb-ram-500gb-hard-drive-39-6-cm-15-6-diagonal-high-definition-led-hp-brightview-display-windows-7-home-premium-64-bit
http://www.comet.co.uk/shopcomet/product/612529/HP-WB329EA-ABU?cm_sp=FeatureEnd-_-Laptops-_-position
Cheers
Andy
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My default as said before is 1900 x 600. If I used your resolution I wouldn't see everything on my screen without continually moving the cursor.
Hi Tommy, can you confirm 1900 x 600 - sounds wrong - very wide and narrow in height - what shape are the "Radar Rings"?
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Thanks Andy for the info on your HP laptop. Looks superb but unfortunately my budget is around £350-400. Anybody got Win 7 running well on a laptop in this price range?
Thanks,
Dave
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My default as said before is 1900 x 600. If I used your resolution I wouldn't see everything on my screen without continually moving the cursor.
Hi Tommy, can you confirm 1900 x 600 - sounds wrong - very wide and narrow in height - what shape are the "Radar Rings"?
This is what a 1900 x 600 screen would look like :-0
You can't really mean this?
1900 x 1200 would make more sense.
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This is what a 1900 x 600 screen would look like :-0
You can't really mean this?
1900 x 1200 would make more sense.
Netbooks typically have a resolution of 1024x600 . Perhaps this is a widescreen Netbook?
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Hi Allocator.
Sorry meant 1600 x 900 (dyslexic!!!) . My Laptop is a Dell Studio 17 HD with touch screen. If Ken confirms he has an HD monitor well, maybe this is where the problem lies.
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I run a 1600x900 monitor here plugged into the laptop using XP and there is plenty of room for the Preferences box.
Can Windows 7 really make that much difference?
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Allocator.
I never actually tried connecting my laptop to another monitor so cant answer that. That was one thing I did think about but resolved the issue before I had time to try it.