AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Jonathan.G on November 23, 2009, 10:51:20 AM

Title: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 10:51:20 AM
Hello, my french station is now online on Toulouse, FR.

I have a problem with the FTP upload !

All configuration are good !! and ANRB program dont upload the screenshot to my ftp !

Please help ! Thanks !

JG
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 11:12:01 AM
Here its a screenshot of my settings...  + FTP

(http://img25.imageshack.us/img25/2635/sanstitre2ca.jpg)

(http://img25.imageshack.us/img25/6726/76131425.jpg)

Thanks for help !
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 11:13:47 AM
Possibly an issue with your ftp server.   Others have had problems with ftp server software that doesn't cope with the upload/rename sequence.  Who is your ftp provider?  If possibly, take a look at the ftp server log to see what might be going wrong.

Otherwise, it might be worth using gofreeserve.com, which works for a few of us.

Also see http://www.airnavsystems.com/forum/index.php?topic=3000.msg28951#msg28951
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 11:28:57 AM
Hello,

my ftp provider is : www.free.fr
host : ftpperso.free.fr
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 12:10:02 PM
ok ! i test the provider : gofreeserve.com

Thanks
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 12:25:01 PM
Dont Work too !!!! aaaaaaah :'(

ANRB say : Transfert complete

and nothing on the ftp ....

http://tlsradar.gofreeserve.com/cartes/Toulouse/
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 12:37:24 PM
test with 4 Provider and dont work :'( its a bug of ANRB ??
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 12:59:46 PM
It must be something about how you've got it setup.  Here's how mine is setup in Radarbox:

(http://farm3.static.flickr.com/2620/4128048684_79ea11a298_o.jpg)

And this is what it looks like on my webpage:
http://www.tarbat.gofreeserve.com/radarbox.htm

I upload to htdocs/shot, and the directory then contains:
http://www.tarbat.gofreeserve.com/shot/
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 01:20:11 PM
yes ! i have the same settings ! and dont work too...
Title: Re: FTP transfert dont work
Post by: AirNav Development on November 23, 2009, 01:26:37 PM
The ftp feature does not depend on our server. It relies solely on the software and on the ftp server the user specifies. We believe there is something wrong with the ftp server you are trying to access and/or the access settings.
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 01:30:12 PM
Try a manual upload to the ftp server to see if that works okay.  You can test in Windows Explorer.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 01:35:31 PM
manuel upload work yes

the upload via ANRB dont work :(

5 ftp work !! with the ftp of www.radarvirtuel.com
work for all client and not me
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 01:52:52 PM
Sorry, I'm out of ideas.  It works for me.
Title: Re: FTP transfert dont work
Post by: Roadrunner on November 23, 2009, 02:00:44 PM
Firewall issue?
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 02:39:03 PM
its a bug with the Passiv mode for ftp transfert :'(   and the ANRB dont have the passive mode for ftp transfert :'(
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 03:06:59 PM
Not sure I understand.  Are you saying your ftp server can only cope with active mode?  As I say, it works perfectly well for me, uploading to ftp.gofreeserve.com/htdocs/shot on port 21.

Maybe use Wireshark to see what error messages are being returned by the ftp server.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 04:04:57 PM
Ok i have the error :

501 port address does not match originator.
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 04:14:32 PM
501 port address does not match originator.

Is that when doing an ftp to the gofreeserve.com ftp server?
Title: Re: FTP transfert dont work
Post by: abrad41 on November 23, 2009, 04:45:09 PM
Janathan.G

There must be something wrong with your settings - as tarbat has said, there are a few of us on here who uses gofreeserve and all of ours is working fine.

Try to use gofreeserve again, as I said all of ours are working fine.

Cheers

Andy
Title: Re: FTP transfert dont work
Post by: Fenris on November 23, 2009, 04:57:49 PM
Google says the 501 FTP Error means that "server returned an invalid response to PASV command, [try to] select the USER@SITE FTP method instead of PASV method".
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 04:59:19 PM
One thought.  What version of Radarbox are you running?  I remember there being some ftp problems with earlier versions.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 06:26:56 PM
i have the last version 3.11

same problem with 3.07
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 06:28:50 PM
i have found on google the "501 port adress does not match originator" error
because the program dont upload the .GIF in passif mode !! its a bug...

i can upload on the ftp with FILEZILA, and i cant with ANRB ...
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 06:37:35 PM
501 port address does not match originator.

Is that when doing an ftp to the gofreeserve.com ftp server?

Answering this question may help understand your problem.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 06:59:38 PM
so....its a transfert bug via ANRB....i have a new ftp and dont work too

i have check the transfert with WIRESHARK and wireshark say :

Request : PORT 127, 0,0,1,6,217
Reponse : 500 Illegal PORT command ANRB.EXE


Its just bug of ANRB with the passiv mode

Just add a passive mode for transfert in ANRB and the transfer will work...

(Sorry for my english.....)
Title: Re: FTP transfert dont work
Post by: abrad41 on November 23, 2009, 07:02:36 PM
Just try and use gofreeserve again.

As I said before, several of us use it, so cannot be a bug in ANRB
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 07:06:19 PM
TRY TRY TRY ... -_-

same error..... just add a passive mod in ANRB  !!! its a BETA version ! its time to add this !!

PASSIVE MODE TRANSFERT AS FILEZILA


:'( .....
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 07:09:40 PM
Well, I'm lost now.  We've suggested using gofreeserve.com as a test, and I really don't know if you've tried this or not.  Can you not just answer the question - do you get this 501 error when uploading to gofreeserve.com?

Others have no problems with ftp in Radarbox, but I'm starting to think you maybe don't want our help getting this working.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 07:13:03 PM
Yes i have the 501 Error with gofreeserve.com same problem with free.fr, iceheberg.fr, voila.fr, ifrance.fr      All FTP have the 501 ERROR with ANRB transfert

With FILEZILA all FTP WORK and with ANRB the transfert FAIL ( error 501 )
Title: Re: FTP transfert dont work
Post by: abrad41 on November 23, 2009, 07:55:53 PM
Did your settings in gofreeserve look like the one's below.
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 08:16:13 PM
Yes ! all are good...

with all  FTP PROVIDER....Same error

Just a ANRB transfert bug =) 
Just Add a passive mode on ANRB =)
Title: Re: FTP transfert dont work
Post by: tarbat on November 23, 2009, 08:27:00 PM
Could be a firewall problem - maybe a NAT setup problem?

It's not a Radabox problem, since it works okay for others.  I'm not going to waste any more time on this.
Title: Re: FTP transfert dont work
Post by: abrad41 on November 23, 2009, 08:27:47 PM
Jonathan.G

We are all trying to help you, but you don't want to listern.

There is not a BUG in RB, we are all using the ftp upload without any problems.

I am very sorry, but I can not help

Andy
Title: Re: FTP transfert dont work
Post by: juangelb on November 23, 2009, 10:02:01 PM
Hi People,

I can say that FTP in version 3.1 worked fine here.
I tested for more than one hour today morning without any problem.

Cheers
Title: Re: FTP transfert dont work
Post by: AirNav Support on November 23, 2009, 10:06:22 PM
Jonathan.G,

Sorry Sir but so far we haven't been able to replicate the issue you are having, neither has someone come forward with the same issue as your self.

It does seem like a ISP, Router or Firewall issue your side at the moment.
Title: Re: FTP transfert dont work
Post by: viking9 on November 23, 2009, 10:07:44 PM
FTP working fine for 5 hours with v3.11 for me.

Tom
Title: Re: FTP transfert dont work
Post by: Jonathan.G on November 23, 2009, 10:26:22 PM
Problem resolved !!!!! :D

i've just actived the XP firewall and it work . . .     lool !!

http://radarvirtuel.free.fr/cartes/Toulouse/RadarBoxScreenShot.gif

Thanks for help !!!

WWW.RADARVIRTUEL.COM
Title: Re: FTP transfert dont work
Post by: Protzenalp on November 25, 2009, 11:20:13 PM
Works for me too:
Baden Area, Switzerland (http://www.family-brandt.info/Radarbox/Radarbox.htm)
Title: Re: FTP transfert dont work
Post by: Protzenalp on November 26, 2009, 07:02:52 AM
Works for me too:
Baden Area, Switzerland (http://www.family-brandt.info/Radarbox/Radarbox.htm)



Actually I got it to work for several hours and then it just stops uploading...any
 ideas why that might be anyone?
Title: Re: FTP transfert dont work
Post by: jannuh on November 26, 2009, 11:41:56 AM
Hi Protzenalp,

have this same problem when ftp-ing to my webspace at my ISP, 1-2 hours it renames the image, but then stops renaming, getting the tmp files.

Has all to do with renaming image on FTP server, nothing with RB.
Title: Re: FTP transfert dont work
Post by: Protzenalp on November 26, 2009, 12:19:15 PM
Any idea how to fix the problem?
Title: Re: FTP transfert dont work
Post by: tarbat on November 26, 2009, 01:03:07 PM
Probably caused by upload limits imposed by your ftp provider.   gofreeserve.com have no such upload limits AFAIK.
Title: Re: FTP transfert dont work
Post by: abrad41 on November 26, 2009, 01:35:08 PM
Chris is right with his  statement, I also use gofreeserve, like many others on here. I have no problem what so ever.

Andy
Title: Re: FTP transfert dont work
Post by: jannuh on November 26, 2009, 01:43:54 PM
Had ftp problem with local ftp server and my ISP's, both have no upl. limit, must be something else.

Sent now screenshots from PlanePlotter to my website (on local webserver)
Title: Re: FTP transfert dont work
Post by: Protzenalp on November 26, 2009, 03:02:12 PM
Probably caused by upload limits imposed by your ftp provider.   gofreeserve.com have no such upload limits AFAIK.

No, that can't be the problem. I have a hosting contract which allows for much more than I am using.... ah well, more trial and error I guess
Title: Re: FTP transfert dont work
Post by: Protzenalp on December 03, 2009, 06:16:56 AM
My upload using the Radarbox software kept stopping after a certain time (the period was always different). So I started looking for an alternative and found software called Icy Screen which takes a screenshot and uploads automatically. The software works fine, but I did find something out:

Every so often the upload will indeed fail. Why I don't know. However, with Icy Screen one has the possibility to tock a box which gets the software to try again if it gets an error message and now it works perfectly. I have the impression that the Radarbox ftp switches off if it gets one error message. Is this so? If yes, it might be worth getting it to "try again" of there is a connection error.