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AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Paul-HQ on October 04, 2009, 04:56:35 PM

Title: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Paul-HQ on October 04, 2009, 04:56:35 PM
Hi,

I have downloaded the full version of 3.06 today and have been having problems which I have not had with v3.01. I'm using Vista.

After a few minutes of not touching the screen the system seems to freeze and timeouts are not deleted from MyFlights (see attachment). Multiple listings of the same aircraft are displayed sometimes as well. When I click on an aircraft in MyFlights it does not change the photo and flight details but remains on the image when the system froze. This freeze only seems to affect MyFlights. If I move my mouse over mapped flights all seems to work normally.

I have to click a column heading, like 'altitude', which seems to free things up and it starts working again. After 30 seconds the timeouts dissapear. I have changed my timeouts to 23 and 7 seconds as suggested on another post but this has not helped.

Anyone have any clues?

Paul

[attachment deleted by admin]
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 04, 2009, 04:59:26 PM
Does this problem still occur with network flights turned off?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 04, 2009, 05:33:46 PM
Sounds like the already identified problem of MyFlights freezing when sorting altitude and/or distance.

As I suffer the same problem but never use network, I think we can discount Network in this instance Tarbat.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 04, 2009, 05:47:40 PM
Okay.  I always sort MyFlights on Altitude and Network Flights on Distance without problem, so its something specific to a PC setup rather than a generic problem affecting all installations.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 04, 2009, 05:55:33 PM

Okay.  I always sort MyFlights on Altitude and Network Flights on Distance without problem, so its something specific to a PC setup rather than a generic problem affecting all installations.

Possibly so. I had the same problem with the 3.01beta but not with the original 2.01.

Nothing wierd and wonderful about my PC either - a straightforward Compaq running XP. It's not a life or death issue as I often sort by callsign when I'm using my airband scanner.

It would seem that I'm far from alone in this as Airnav have acknowledged the glitch and are working on it.

Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Bat 21 on October 04, 2009, 08:13:04 PM
I have had the same problems as Paul-HQ with the my flights freezes being the worst
I am using XP and have now gone back to 3.01 as it was unusable with 3.06
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Terre on October 05, 2009, 05:03:55 AM
Same problems here!

Flights in MyFlight freeze, many duplicates in the list after a while. Also I realized that with network flights on and when moving the mouse pointer over the flight tags on the map, initialy wrong aircraft details (from other aircrafts) are shown in the flight details section of the interface. These problems do not occur with previous ANRB versions, 2.01 - 3.01.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Paul-HQ on October 05, 2009, 08:26:33 AM
Quote
Does this problem still occur with network flights turned off?

Tarbat - yes, I have network flights switched off.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 05, 2009, 02:08:51 PM
Same problems here!

Flights in MyFlight freeze, many duplicates in the list after a while. Also I realized that with network flights on and when moving the mouse pointer over the flight tags on the map, initialy wrong aircraft details (from other aircrafts) are shown in the flight details section of the interface. These problems do not occur with previous ANRB versions, 2.01 - 3.01.

Exact same problems here. Had to switch off and on again before getting things back to normal. That was after staring at the map for a full 10 minutes before realising everything had frozen in time. Also getting wrong aircraft pictures for aircraft highlighted and duplicates in My log. Using Vista but this never happened with version 3.01 also using Vista.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 05, 2009, 02:16:28 PM
Did you do an upgrade to Beta V3.06, or a full install?

I suggest that you leave your existing installation in pl;acew, but do a new install to a 'clean' directory so that you have a known starting point.  You can copy across and files from your existing installation later as required.

Don't 'do' Vista, so can't get any more specific that that I'm afraid!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 05, 2009, 03:08:57 PM
Allocator,

Did a full install not the upgrade and had it put into a separate folder not the Vista Virtual Store. There seem to be a few instances of this happening from various people with all operating systems involved. As I say it never happened with the previous 3.01. Not really being a computer buff, one of the recent changes was the fact that that you can now have the network in 'real time' if you wish (I haven't). Could it be a case of the AirNav server now not being able to cope and crashing every so often causing the data being transmitted to freeze. As I say, I don't know much about computers therefore that could just be a 'silly' comment but can't think why it should be occurring now when everything was ok before.

Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 05, 2009, 03:20:00 PM
Nope :) is the simple answer.

This has been listed as a bug and we are looking at whats causing it. This wasn't picked up by our beta testers so its a bit strange. Its also not occuring to everyone either.

It seems like a mix of using the filters in myflights causing a few issues.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 05, 2009, 06:20:05 PM

It seems like a mix of using the filters in myflights causing a few issues.

That would make sense in my experience.

FWIW my normal line up is Tracking, Status, Flag, Flight id, Airline, Altitude and Distance. This works OK unless Distance is selected and re-ordered then things go haywire.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 06, 2009, 11:05:41 AM
Nope :) is the simple answer.

This has been listed as a bug and we are looking at whats causing it. This wasn't picked up by our beta testers so its a bit strange. Its also not occuring to everyone either.

It seems like a mix of using the filters in myflights causing a few issues.

AirNav,
Thanks for that. Let us know when it has been figured out what are the filters in Myflights that may be causing the problem and are therefore best left out for the moment.

Cheers,
Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Jeremy on October 06, 2009, 11:10:54 AM
It still happens with me and I do not use the filters.
J.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 08, 2009, 10:22:37 AM
Nope :) is the simple answer.

This has been listed as a bug and we are looking at whats causing it. This wasn't picked up by our beta testers so its a bit strange. Its also not occuring to everyone either.

It seems like a mix of using the filters in myflights causing a few issues.

AirNav,
Thanks for that. Let us know when it has been figured out what are the filters in Myflights that may be causing the problem and are therefore best left out for the moment.

Cheers,
Ian

AirNav,
Any progress on the Map freezing issue. It has just happened again. It seems to be occuring after the RB has been on for about an hour. Once switched off and on again it clears ok. It would also appear that on many occasions what is being highlighted on the map is not synchronising with the grid display and vice-versa but, I think this may have been reported already.
Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 08, 2009, 04:33:58 PM
It has been reported and we are investigating.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 05:02:14 PM
It has been reported and we are investigating.

Having spent some time using RB today, I'm wondering if the odd behaviour of the vertical scroll bar in the My Flights list is related to this. Scroll bars are controlled by the container view entries, the position and size being calculated automatically. At present the scroll bar is centred and small even when the container is not full of entries, that should make the scroll bar fill the edge of the container.

Another possibly related thing is that earlier I followed an A3ST from Hawarden to Toulouse with auto map panning enabled. Now I am trying to do the same with an A380. The network flights filter has one A380 in it, but the highlighted aircraft on the map keeps unhighlighting and it now keeps returning to F-GSTB which is an A300 Super Transporter. If I double click the SIA A380 the map moves to it and then a short while later moves back to the A3ST.

This behaviour is clearly wrong, but it seems to be because RB is trying to hold on to old data instead of moving to new data.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 06:32:58 PM
Good and informative post Brian much of which I can confirm from my own observations.

There seem to be so many apparently different niggling problems in MyFlights that in the end one concludes that they may in fact be related. Initially I was of the opinion that my PC was just unable to cope with the large information flow and the result was an overloaded program "springing leaks".

It's certainly unstable and I'm very surprised that the beta testers didn't pick anything up. Does that indicate that it's down to individual PC's?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 08, 2009, 06:44:11 PM
It's certainly unstable and I'm very surprised that the beta testers didn't pick anything up. Does that indicate that it's down to individual PC's?

It must be down to individual setups.  I've run dozens of ANRB v3.xx beta versions, and NEVER saw this problem.  Maybe it's down to the number of aircraft being received?  I'm in a low traffic area, typically less than 40 aircraft in the list.

As I say, I've never had a problem with duplicate entries/timeouts/system freezing.  And I was VERY thorough during beta testing, leaving the system running many days without problems.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 06:53:09 PM
Well no question that the numbers received have increased dramatically and 100+ is now within my reach. Overall I would estimate an overall increase in the region of 33% with 3.06.

One thing I have noticed is the increase in the size of downloaded programs:
ANRB 2.0 setup 35.2MB
ANRB 3.06 setup 121MB

Wow!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 08, 2009, 07:04:30 PM
It's certainly unstable and I'm very surprised that the beta testers didn't pick anything up. Does that indicate that it's down to individual PC's?

It must be down to individual setups.  I've run dozens of ANRB v3.xx beta versions, and NEVER saw this problem.  Maybe it's down to the number of aircraft being received?  I'm in a low traffic area, typically less than 40 aircraft in the list.

As I say, I've never had a problem with duplicate entries/timeouts/system freezing.  And I was VERY thorough during beta testing, leaving the system running many days without problems.

Tarbat,
See my latest posting today under 'no network coverage today' thread. I, like yourself, would not consider my area of Central Scotland to be an area overloaded with traffic movements but the behaviour of my RB today has been truly bizarre.

Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 08, 2009, 07:07:35 PM
I'm very surprised that with all the different versions of RB that I've run on a number of different PC's and laptops, I've never seen this.  Beta V3.06 is certainly the most 'solid' version of the software that I've run, although I've never really suffered from any major problems even since the very first release - so long ago, I don't remember the version number!

I use RB in the West Midlands of the UK and also just north of Heathrow and I find it strange that I just haven't seen this problem.  I'm not saying that there aren't people who are seeing this, but I do wonder why they are and I'm not.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 07:15:58 PM
 I'm not saying that there aren't people who are seeing this, but I do wonder why they are and I'm not.

Don't we all!!! 

But I ran into similar problems with the first v3 beta - sort by altitude, Myflights not clearing timed-out flights, numbers piling up rapidly then complete seizure. And the vertical cursor always stuck in the middle.

It's bizarre but then computers operate like that at times, do they not?

It's such a good version overall that I can't wait for a solution to come. Mind you. if you can't duplicate the problem. how can you find out what's wrong?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 08, 2009, 07:20:22 PM
You've got it in one!

A few reports from aircrew to engineers:

Pilots: Left inside main tire almost needs replacement.
Engineers: Almost replaced left inside main tire.

Pilots: Test flight OK, except auto-land very rough.
Engineers: Auto-land not installed on this aircraft.

Pilots: Something loose in cockpit. Qantas airline bug report
Engineers: Something tightened in cockpit.

Pilots: Dead bugs on windshield.
Engineers: Live bugs on back-order.

Pilots: Autopilot in altitude-hold mode produces a 200 feet per minute descent.
Engineers: Cannot reproduce problem on ground.

Pilots: Evidence of leak on right main landing gear.
Engineers: Evidence removed.

Pilots: Friction locks cause throttle levers to stick.
Engineers: That's what they're for.

Pilots: Suspected crack in windshield.
Engineers: Suspect you're right.

Pilots: Number 3 engine missing.
Engineers: Engine found on right wing after brief search.

Pilots: Aircraft handles funny.
Engineers: Aircraft warned to straighten up, fly right, and be serious.

Pilots: Target radar hums
Engineers: Reprogrammed target radar with lyrics.

Pilots: Mouse in cockpit. Sounds like a midget pounding on something with a hammer.
Engineers: Cat installed.

Qantas Pilot: Noise coming from under instrument panel. Sounds like a midget pounding on something with a hammer.
Engineers: Took hammer away from midget
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 08, 2009, 07:21:01 PM
I'm very surprised that with all the different versions of RB that I've run on a number of different PC's and laptops, I've never seen this.  Beta V3.06 is certainly the most 'solid' version of the software that I've run, although I've never really suffered from any major problems even since the very first release - so long ago, I don't remember the version number!

I use RB in the West Midlands of the UK and also just north of Heathrow and I find it strange that I just haven't seen this problem.  I'm not saying that there aren't people who are seeing this, but I do wonder why they are and I'm not.

Allocator,
How do I capture an image of the My Flights grid. As I stated on the other 'No Network Flights' thread (apologies for giving info on the problem in 2 separate threads) at one time today I had 10 flights all with identical information showing not even related to my local area. I tried to screen capture the info in order to show AN but all I managed to do was screen capture the map. I could not figure out how to include the grid. It is, in case, I get a repeat performance tomorrow, I can show what I mean.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 08, 2009, 07:24:00 PM
How do I capture an image of the My Flights grid.

PrintScreen on your keyboard, and paste into MSPaint.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 08, 2009, 07:24:38 PM
Just hit the PrtSc key on your keyboard.  This captures the whole screen to the Windows Clipboard.

Then open up your favourite graphics program and select Paste or use Ctrl+V and the image will be pasted into the program.

Crop image as required.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 08, 2009, 07:26:14 PM
Thanks, guys.

Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 07:29:15 PM
That's right EKO 1 - when MyFlights goes off the rails, it does it in spades.

My answer at the moment is to boot it up and just leave well alone. No fiddling about whatsoever and it will run happily forever.

But press the wrong button and it could be chaos.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 08, 2009, 08:53:56 PM
But press the wrong button and it could be chaos.

But which button? ;)

I've tried filters, sorting, scrolling, network on/off, etc. and can't make it misbehave.  There's got to be a common theme running through these problems.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 09:08:05 PM
Well firstly Tarbat, do you have trouble with the vertical scroll bar? For me (and others I think) the cursor on the vertical scroll bar is ALWAYS in the centre. You can move it with the mouse but it always springs back to the middle. If your scroll bar behaves normally, then this faulty scroll bar may provide the first clue as to what's wrong for us.

Secondly, the easiest way for me to disable the program is to click on Distance NM and sort into ascending altitude. Then I just leave it for half an hour and the prog. goes bananas on its own and without any further action on my part.

It's as simple as that.

John




Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 08, 2009, 09:12:01 PM
The vertical scroll bar has nothing to do with it. It has always been like that since version 1. Its not something which can be fixed easily (or at all) with the current code.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 08, 2009, 09:18:32 PM

Secondly, the easiest way for me to disable the program is to click on Distance NM and sort into ascending altitude. Then I just leave it for half an hour and the prog. goes bananas on its own and without any further action on my part.

It's as simple as that.

John


Tried that - works fine, no problems at all.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 09:22:29 PM
Thanks for that Airnav. Can't say I'd noticed it on previous versions but I'm looking closely for anything that might provide a clue at the moment.

At least it gets one suspect out of the way.

Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 08, 2009, 09:37:12 PM
Allocator - it's a mystery and no mistake.

I've tried re-installing. I've re-downloaded and tried again. I've deleted all Airnav progs. and started from scratch but the result is always the same. The only thing I haven't done is tried updating the original, but I prefer complete programs to updates.

Somebody will find the answer I have no doubt.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 08, 2009, 09:38:52 PM
Well firstly Tarbat, do you have trouble with the vertical scroll bar? For me (and others I think) the cursor on the vertical scroll bar is ALWAYS in the centre.

That's how the vertical scroll-bar has always behaved, at least as far back as v1.4.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 10:08:22 PM
It's certainly unstable and I'm very surprised that the beta testers didn't pick anything up. Does that indicate that it's down to individual PC's?

It must be down to individual setups.  I've run dozens of ANRB v3.xx beta versions, and NEVER saw this problem.  Maybe it's down to the number of aircraft being received?  I'm in a low traffic area, typically less than 40 aircraft in the list.

As I say, I've never had a problem with duplicate entries/timeouts/system freezing.  And I was VERY thorough during beta testing, leaving the system running many days without problems.

With one exception, 3.06 has run without problems for 12-18 hours, but again I have a poor location and it is unusual for My Flights to contain more than 15 aircraft. I am not seeing any freezes, but I have had one instance of the hardware disconnecting.

The scroll bar/aircraft selection bug is new to 3.06, so I think that somehow a bug has crept into that part of the program. I had never seen a highlighted aircraft unhighlight unless it had timed out before, but now it happens every time I select something on the map.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 10:14:45 PM

A few reports from aircrew to engineers:


Ah, you missed out my favourite!

Problem report: Marker receiver volume unbelievably loud.
Engineer action: Volume reduced to more believable level.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 10:20:04 PM
The vertical scroll bar has nothing to do with it. It has always been like that since version 1. Its not something which can be fixed easily (or at all) with the current code.

Hmm, well I have to say I had not noticed, but then I have made much more use of the network in 3.06 (because for me it's the first version I've had where the network has been reliable) and so I am now scrolling through a list of up to 1000 aircraft.

Personally I find the behaviour of the scroll bar difficult to get used to, normally its position and size relative to the window gives a cue as to where you are and how far you have scrolled. I thought that the library code that creates it does it automatically from the container and list of entries in it.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Jeremy on October 08, 2009, 10:48:14 PM
Airnav have already recognised that if you sort by Altitude that there is a problem. It certainly happens here every time so not sure why Allocator does not see this problem.
J.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 08, 2009, 10:50:04 PM
Airnav have already recognised that if you sort by Altitude that there is a problem. It certainly happens here every time so not sure why Allocator does not see this problem.

Not just Allocator.  I always sort MyFlights by altitude, and have never seen the problem either.

Maybe there's some interaction here with the columns displayed as well that's causing the problems?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 08, 2009, 10:52:06 PM
Jeremy 

It is NOT happening for everyone. The whole beta test team, us included and majority of those using the beta are not having this issue which has confused us. We are trying to find the exact cause.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Jeremy on October 08, 2009, 10:55:19 PM
Excellent and good luck.
If it helps - if you re-sort by Flight ID it all runs OK from then onwards.
J.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: DazrahT on October 08, 2009, 11:10:11 PM
You've got it in one!

A few reports from aircrew to engineers:

<Removed all the reasons to save a bit of forum space!>


From my railway environment, there is one I laughed at when I heard it:

Repair book: Knocking noise when running over 70 mph plus
Depot staff: Tested on depot, no fault found.

Lol, well of course not! You're not going to get to over 70 mph on a depot!

Not only the railway industry confined to a little sarcasm in the repair books/reports then, lol
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 11:22:44 PM
Airnav have already recognised that if you sort by Altitude that there is a problem. It certainly happens here every time so not sure why Allocator does not see this problem.

Not just Allocator.  I always sort MyFlights by altitude, and have never seen the problem either.

Maybe there's some interaction here with the columns displayed as well that's causing the problems?

It would be instructive if Allocator and Tarbat could post the date and size in bytes of their anrb.exe files in the installed directory. I remember Tarbat making a comment about releasing exactly the version that the closed beta testers had, I don't think that has happened has it?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 08, 2009, 11:25:25 PM
But which button? ;)

I've tried filters, sorting, scrolling, network on/off, etc. and can't make it misbehave.  There's got to be a common theme running through these problems.

Tarbat, do you see the problem with 3.06 where if one highlights a flight on the map that it then unhighlights itself after a short period?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 09, 2009, 06:51:54 AM
Tarbat, do you see the problem with 3.06 where if one highlights a flight on the map that it then unhighlights itself after a short period?

After how long?  I've left an aircraft highlighted for over 5 minutes this morning, and it's stayed highlighted.

It would be instructive if Allocator and Tarbat could post the date and size in bytes of their anrb.exe files in the installed directory.

I'm using the one fro http://www.airnavsystems.com/download/anrb/beta/anrb.exe

(http://farm4.static.flickr.com/3169/3994333771_3577c4bebc_o.jpg)

(http://farm4.static.flickr.com/3495/3995124888_4c6209221b_o.jpg)
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 09, 2009, 07:02:33 AM

It would be instructive if Allocator and Tarbat could post the date and size in bytes of their anrb.exe files in the installed directory. I remember Tarbat making a comment about releasing exactly the version that the closed beta testers had, I don't think that has happened has it?


I got the exe file direct from the forum download link here

anrb.exe     2,292KB in Explorer but if I right click and select properties I get:
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 07:07:26 AM
Tarbat, do you see the problem with 3.06 where if one highlights a flight on the map that it then unhighlights itself after a short period?

I've seen that happen as well
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 07:08:59 AM
[I got the exe file direct from the forum download link here

anrb.exe     2,292KB in Explorer but if I right click and select properties I get:

Maybe the "help" software version date/time would be a better indicator?

(http://img340.imageshack.us/img340/4944/20091009180426.jpg)
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 07:26:43 AM
Tarbat, do you see the problem with 3.06 where if one highlights a flight on the map that it then unhighlights itself after a short period?

I've seen that happen as well

Here's a couple of examples, including one where the plane is flying backwards!

http://www.youtube.com/watch?v=EcPCmzbzU6E
http://www.youtube.com/watch?v=TQNd9Lz_tTo
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 08:16:08 AM
Airnav - not sure how you can work out a solution to a problem that you can't actually duplicate.

If there are any tests I can make on my set-up or any information I can give you that might help let me know.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Terre on October 09, 2009, 09:00:59 AM
Maybe I am missing some information, but I find it rather interesting to see a variety of different values in the "Help > About" info of the users posted here, all using ANRB Beta 3.06:

File size
Allocator 2,347,008 bytes
Tarbat    2,347,008 bytes
Mine       2,346,496 bytes

Software version dates (don't know if this should be a static value)
PJM   2009/10/02 22:26
Tarbat   2009/10/01 17:06
Mine   2009/09/28 02:22

Seems the users of the closed beta group received a different 3.06 software version than the one that has been released to public.

Re. the freezing: I still do get that at times; sometimes after 20 min. other times after an 1 hour. But always with the network on only. This never happens using any earlier ANRB version before. (XP SP3, Quad, enough RAM).
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 09, 2009, 09:04:45 AM
As tarbat and I have the same file, as downloaded from the public section of the forum, and we're not having these issues - maybe you need to try this one?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 09:13:02 AM
Software version dates (don't know if this should be a static value)
PJM   2009/10/02 22:26
Tarbat   2009/10/01 17:06
Mine   2009/09/28 02:22

Yes a bit confusing

I think the 2009/09/28 02.22 was either the original FULL public v3.06 beta or the updated FULL public beta released shortly after the first one.

I thought the version I was running was the updated exe that AirNav released to fix the 20 second real time update problem, so maybe they updated that as well after it was originally released as it is different from the one Tarbat/Allocator downloaded from the same place.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 09:21:19 AM
pjm - did you have any problems with 3.01 beta? I had much the same trouble with that one.

I have three versions available on the PC: Airnav 2009, 3.01 and 3.06.
Both versions of 3 show the same problems.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Terre on October 09, 2009, 09:28:46 AM
I wasn't aware of the fact that there are different versions all named 3.06 Beta around! I've downloaded my copy on the initial release date and would have thought, it's the latest release since. I am no expert on software development, but isn't it good practise to increase the version number once changes are made?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 09:32:36 AM
I thought the version I was running was the updated exe that AirNav released to fix the 20 second real time update problem

Seems to be yet another standalone version been released

http://www.airnavsystems.com/download/anrb/beta/ANRB.exe

(http://img21.imageshack.us/img21/3092/20091009202923.jpg)
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: pjm on October 09, 2009, 09:33:37 AM
pjm - did you have any problems with 3.01 beta?

I hadn't previously noticed the problem - until you highlighted it.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 12:24:54 PM
Right, well I have been investigating a bit more and found the following:

1) I downloaded an updated to the latest anrb.exe, this shows up as the same size and version as Tarbat and Allocator have, 2,437,008 bytes, but I do notice that RB itself shows the date of the file from when it was copied to the disk. In my case that's today, previously it was on 3rd October which is when I installed 3.06 beta. This is a recipe for confusion I think.

2) I now have the blue text banner at the top of the Network Flights tab with the click here for more info on the Real Time network message and the double click to hide permanently message. That's new, so even though I re-downloaded the full installer on 3rd October it didn't have the latest exe.

3) I am still seeing the highlighted aircraft on the map unhighlight within sometimes seconds of being initially highlighted. After sitting and watching for about half an hour I notice that this occurs at exactly the same time as the My Flights, Network Flights, Smartview, ACARS and Alerts tabs flicker, you can clearly see them blank and then repaint. The highlight never disappears if these tabs don't flicker, but they do so quite frequently, presumably as the lists within each of the tabs is being updated. I am running Vista SP2 on an Intel Core2Duo 1.73GHz laptop with 2GB RAM, so it's not a slow machine by any means.

I would seriously ask Airnav to find a way to identify a particular file version using a build number, here we have people with several different sizes of exe file, all of which identify themselves as 3.06. Please could we also have the separate exe files made available for download in zip files rather than as raw exe files, that way their time and date stamps will be preserved.

With the exception of the snags with selection and monitoring of specific aircraft generally things are working OK for me. The only other thing I've noticed being a bit problematic is the slow population of missing aircraft in the databases, I often look in MyLog and find a number of instances with just ModeS code and country, I then do a repopulate and close MyLog wait a while until all the photo/info requests are done and reopen it. Then I need to do another populate (which always states a larger number of requests than the first populate) before the new data shows up, but there are still some aircraft (N114EA is an example from today) that don't populate even though the correct data for them is found in GAS.

Right, enough from me for now....
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 09, 2009, 01:31:13 PM
Brian,
Anybodys guess what version of 3.06 I have installed which was downloaded on the 3rd of October as you have done as I have never seen a blue text banner at the top of the Network Flights tab as you have stated in point 2 and it is showing the folder size as 198mb long.
The other strange thing is that version 3.01 which I have still loaded on my machine but under a different name and which was downloaded 0n the 23rd of July 2009 shows a folder size of 450mb long. How can a new version with more features be of a shorter length than the original.
In both instances a full download was carried out not an upgrade. looks like another uninstall and reinstall job !
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 02:24:51 PM
Right, well I have been investigating a bit more and found the following:

1) I downloaded an updated to the latest anrb.exe,


Can you point me to the site for downloading this particular version please Brian.

Tx John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 09, 2009, 02:54:15 PM
John,

I would suggest that AN point us all in the right direction for downloading this particular version. I don't know if either yourself or Brian were part of the closed beta testers group (I wasn't) but as there do not seem to be any complaints as far as I know from the testers, it is beginning to look like they have a stable version of 3.06 and the rest of us have been downloading an unstable version inadvertantly sent out by AirNav.

Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 03:16:42 PM
Ian - No, I wasn't a tester and I would be interested to know whether they work "freehand" or to some sort of universal specification or checklist.

It does seem strange that for some of us there is the most glaringly obvious fault whilst for others everything is AOK. One doesn't know the numbers involved (testers vis a vis complainers) and I don't know whether there are slightly differing varieties  of version 3.06. in use.

In that respect I must point out that this problem was apparent to me in v3.01 - so much so that somewhere back down the line I posted the fact and expressed the hope that v3.0?? would correct it.

That didn't happen of course but knowing the glitch is in 3.01 may save Airnav some fruitless searching.

A lot of grey areas here which are no doubt as baffling to Airnav as they are to everyone else.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 03:26:00 PM
Right, well I have been investigating a bit more and found the following:

1) I downloaded an updated to the latest anrb.exe,


Can you point me to the site for downloading this particular version please Brian.

Tx John

Yes, it is the file downloaded via the link here:

http://www.airnavsystems.com/download/anrb/beta/ANRB.exe

After you copy it over you'll almost certainly get the "can't find the publisher" error message, so untick the box and click run and it should be fine.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 03:37:12 PM
Ian - No, I wasn't a tester and I would be interested to know whether they work "freehand" or to some sort of universal specification or checklist.

...snip...

A lot of grey areas here which are no doubt as baffling to Airnav as they are to everyone else.

Similarly I am not a closed beta tester, and to be honest I don't really have the setup or the time to do so at present.

I have had a look at the other files in the Radarbox directory, and only the anrb.exe file seems to change, the rb.dll file which I think handles the comms with the hardware is from 2007, as is one other file whose name I forget. That's why when there is an update it is possible to copy the .exe into the directory.

So, whatever bugs there are exist in that one file, and possibly in some of the registry keys if they are set incorrectly for some reason.

This is all very baffling, I think that being able to dump what the program is doing into a debug file would be very useful, there must be a common feature for those of us seeing problems and getting good debugging would be very helpful for the Airnav developers. If they were to give me a version that logged to a file and asked me to mail that file to them then I would be more than happy to try and help them work out what's happening.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 09, 2009, 03:39:44 PM
If they were to give me a version that logged to a file and asked me to mail that file to them then I would be more than happy to try and help them work out what's happening.

Look at the ANRB.elf file.

You could also look in the Vista Reliability Monitor.  The last time anrb.exe failed on me was back on 12th July 2009 !!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 03:42:16 PM
Thanks for link Brian. If I get an hour free I think I'll clear the decks and start again from scratch.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 03:50:49 PM
Brian - didn't get far with that!

"Applicaton failed to start because rb.dll was not found"
End of game!!

What I really want is a the latest complete stand alone v3.06 download.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 09, 2009, 03:59:48 PM
"Applicaton failed to start because rb.dll was not found"

When you download the anrb.exe, you need to put it in your Radarbox folder.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: RodBearden on October 09, 2009, 04:01:07 PM
I have the same version as Allocator and Tarbat, and I can't replicate the altitude sorting problem - it all works fine for me.

I am getting the deselection of the selected flight problem, though.

Rod
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: voyager8 on October 09, 2009, 04:02:34 PM
Hi all,dont know if anyone else has noticed or if this only happens on my set up ( 1 desktop & two laptops) but if I make an alteration in the preferences of V3.06 beta ie, screen refresh rate,tick/untick other options,then close down V3.06 & open up V3.01 these alterations are now set in V3.01,so they are talking to each other somehow even though they are in different named folders,could this also have some bearing on some of the other problems others are suffering or is this normal?.Cheers Paul,voyager8.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: RodBearden on October 09, 2009, 04:05:04 PM
Paul - these entries are stored in the registry, so it is to be expected that they are preserved between versions, and aren't dependent on program version or location.

Rod
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: voyager8 on October 09, 2009, 04:07:45 PM
Hi Rod,thanks for the reply,rules somthing else out.Cheers Paul.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 04:22:59 PM
If they were to give me a version that logged to a file and asked me to mail that file to them then I would be more than happy to try and help them work out what's happening.

Look at the ANRB.elf file.

You could also look in the Vista Reliability Monitor.  The last time anrb.exe failed on me was back on 12th July 2009 !!

I have not had what Vista regards as a failure, just one instance of the hardware disconnecting when I first ran 3.06 after about an hour or two I think, since then it's been OK.

I've just re-downloaded the installer, the one I got on Saturday 3rd October was 127,815,051 bytes, the one downloaded today is 127,747,746 bytes. So there has been a change in the installer, but I don't know when that new version was provided.

Tarbat, excuse me for not being very Vista savvy, but what is the elf file for? I have one called anrb.elf and another called anrb_old.elf, so I suspect that replacing the .exe and getting the "can't find the publisher" error is in some way related? Ah, right, I see it's a Eureka log file and that is the output of a Delphi debugger. So, do I need to send these to Airnav or are they uploaded to them via the server communication?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 09, 2009, 04:30:46 PM
Brian - didn't get far with that!

"Applicaton failed to start because rb.dll was not found"
End of game!!

What I really want is a the latest complete stand alone v3.06 download.

Bratters, you are trying to run the anrb.exe file from the web - so there is no way it is going to find the rb.dll file :-)

You must save it to your RB directory and then it will run from the normal shortcut on your desktop,
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 04:56:57 PM
Thanks Allocator - got the gist thanks. My error.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 09, 2009, 04:58:20 PM
I'm not so clever, I read somebody else's post - tarbat I think :-)
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 09, 2009, 05:24:13 PM
I'm not so clever, I read somebody else's post - tarbat I think :-)

http://www.airnavsystems.com/forum/index.php?topic=3544.msg34822#msg34822

More importantly - has it fixed the problem?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 06:41:15 PM
Tarbat -

Opened OK and I set MyFlights "altitude descending order". Seized up solid in 15 minutes.
Usual story: started with around 30 flights which steadily climbed to 60+ before the list stopped moving. Run the cursor over the flights on the map and "selected flight" will light up on map but in the list the black arrow remains stubbornly where it last stopped.

eg. highlighted on map a Ryanair, a BMI, a Jet2 or anything  but shown in list the same old easyjet.

Number in listing rises to 80 which is just not possible this time of the evening.

So next I click  on "flight ID" - timeouts appear everywhere and the list drops to 41, (which is about right) and resumes normal working.

30 minutes later - still running normally. NO  network at any time.
At least there is a pattern of consistent failure caused by selecting altitude.

Over to you lads.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 06:54:56 PM
WHOOPS! CORRECTION TO THE ABOVE.

For Altitude read DISTANCE NM. My setting that causes problems is DISTANCE.

Sorry about that  - brain not engaged.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 09, 2009, 06:56:06 PM
One thought - what are your timeout settings?



Over to you lads.

That's Airnav I presume!!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 06:59:31 PM
WHOOPS! CORRECTION TO THE ABOVE.

For Altitude read DISTANCE NM. My setting that causes problems is DISTANCE.

Sorry about that  - brain not engaged.

I've just noticed that if I sort by altitude then as aircraft are added to the list the new ones do not get sorted, they simply add to the bottom of the list.

I will see if I can get the sort by distance setting to freeze now...
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 07:03:11 PM
One thought - what are your timeout settings?


10secs and 10secs with a refresh rate at 2000.

Re- "over to you lads"    =     Anyone who can crack it will do nicely!!!!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: EK01 on October 09, 2009, 07:16:11 PM
Brian - didn't get far with that!

"Applicaton failed to start because rb.dll was not found"
End of game!!

What I really want is a the latest complete stand alone v3.06 download.

Bratters,
I would add to that request 'the latest complete stand alone v3.06 download THAT WORKS!'
Ian
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 09, 2009, 07:24:23 PM
Maybe EK01 but I'm not actually complaining.  It's a good prog. which actually works very well - just a few glitches here and there which are proving a bit intransigent.

But that's all part of the fun (?) and let's not forget it's free. When I bought the box I didn't expect to get a gratis download of what is in fact a greatly improved program.

No - I'm quite a happy bunny right now and certainly not looking for a scrap  :)

Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 09, 2009, 09:05:31 PM
Maybe EK01 but I'm not actually complaining.  It's a good prog. which actually works very well - just a few glitches here and there which are proving a bit intransigent.

But that's all part of the fun (?) and let's not forget it's free. When I bought the box I didn't expect to get a gratis download of what is in fact a greatly improved program.

No - I'm quite a happy bunny right now and certainly not looking for a scrap  :)



No, indeed. But I think it's reasonable to expect the software to operate correctly. 3.06 is the closest to that I've seen, for me in 3.01 the network timeout was too short and in 2.01 the transitions between local and network were not correct.

I do hope that Airnav can find the few issues that have been reported and fix them, then we'll all be delighted. I'd just like to be able to provide better bug reports, as it stands it's difficult to do that.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Development on October 09, 2009, 09:25:45 PM
>But I think it's reasonable to expect the software to operate correctly. 3.06 is the closest to that I've seen

It's good to see we are getting closer. Perfect software does not exit anywhere, unfortunately. :-(

We will be back at work on ANRB (after 1 week with great progress on ANRB 3D) this Sunday.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: DaveReid on October 10, 2009, 08:03:59 AM
We will be back at work on ANRB (after 1 week with great progress on ANRB 3D) this Sunday.

What's that all about ?   

You've told us repeatedly that work on ANRB 3D is separate from, and doesn't interfere with, work on V3 ...
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Development on October 10, 2009, 08:17:33 AM
DaveReid: maybe we didn't explained it clearly. They are independet application but most of the programming team is the same.

Regarding the problem reported and subject of this thread, could someone write here the steps that will drive the application to have the problem mentioned so we can reproduce them here and correct it?

Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 10, 2009, 08:47:57 AM

Regarding the problem reported and subject of this thread, could someone write here the steps that will drive the application to have the problem mentioned so we can reproduce them here and correct it?



1. Start program running.
2. In MyFlights select "Dist (NM)" and arrange distances in descending order.
3. Go and make a cup of coffee.
4. In 15 - 30 minutes MyFlights will stop runnng.

It would seem that the Timeout function is not working properly and MyFlights grows and grows until it clogs up. I understand that the same process happens on some PCs with "Altitude".

This problem also occurs in v3.01.

There are other quite detailed descriptions in this thread.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 10, 2009, 09:08:43 AM
Just for information, I have not seen this happen with up to 15 aircraft in My Flights, that's about the maximum I see at present with my setup.

Perhaps this is only happening to people with larger numbers of aircraft in view.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 10, 2009, 09:18:09 AM
There must be other factors involved.  I've never seen this happen, with over 30 aircraft in the list.

To me it sounds as if Radarbox is geting tied-up in a loop somewhere, so that timeouts don't occur.  I just wonder if this is an SQLite database update problem, with Radarbox waiting for writes to complete to the SQLite journal, for example.

As an experiment, it might be worth backing up your navdata and mylog databases, and restart Radarbox with empty databases and see if the problem still occurs.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: jannuh on October 10, 2009, 10:06:12 AM
I tested it yesterday evening, had abt. 130 flights.
Arranged distances.

Waited few minutes, nothing happened, but when I switched over to PP and back to RB the program froze, with the PP chart over the RB program.

Restart RB, all normal again.

edit:
oops did forget: when I did restart RB I had only abt. 80 flights... (this was abt. 10-12 min. after arranging on dist.)
 
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 10, 2009, 10:18:50 AM
Okay, so maybe it's a port 7879/30003 related problem.  jannuh, what port are you using in Planeplotter?
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: jannuh on October 10, 2009, 10:42:23 AM
Port 7879
I can switch as much as I like between RB and PP.
It went wrong after ordering on distance in RB
Hope this helps...

(can redo this, make some screenshots if this is helping??)

Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: stevem on October 10, 2009, 02:28:15 PM
Hi, I hope you don't mind me adding my comments, this is the first time I have posted a reply.
I have had my Radar Box since the start of September and have been using V3.06B for a week or so now. When I sort my RB by aircraft silhouette the grid will freeze after about half an hour, but not every time. My computer is a Samsung Netbook NC20 using Windows XP service pack 3. I don't want to appear negative as I think the Radar Box is a great bit of kit.
Hope this helps the development team.
Steve
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 10, 2009, 02:42:56 PM
Very interesting stevem. We've now got reports of confirmed freezing in silhouette, altitude and distance modes.

Also interesting that you. like myself, are using XP and not Vista, which seems to have it's own catalogue of niggles.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Fenris on October 10, 2009, 04:32:39 PM
Very interesting stevem. We've now got reports of confirmed freezing in silhouette, altitude and distance modes.

Also interesting that you. like myself, are using XP and not Vista, which seems to have it's own catalogue of niggles.

Can anyone (Airnav included) state whether Radarbox requires any external library support (dlls etc) or whether the files in the Airnav directory are the complete installation requirement?

If everything is done by Airnav's own software then there should be very little different between XP and Vista provided that only documented API calls have been used to interface with the OS.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Allocator on October 10, 2009, 05:07:43 PM
Very interesting stevem. We've now got reports of confirmed freezing in silhouette, altitude and distance modes.

Also interesting that you. like myself, are using XP and not Vista, which seems to have it's own catalogue of niggles.

It doesn't matter what I sort by, neither my XP laptop or XP Desktop suffers from this freezing.  So, it would seem that those who are suffering this problem must have something in common as they are in the minority.  I think that it's highly unlikely that those of us not having a problem somehow have a software/hardware configuration that prevents it!

The trick is in identifying just what is in common that is causing the freeze.  I regularly leave Beta V3.06 running for the whole day - as I have today, and it runs without missing a beat.

Just out of interest, I usually sort my Mode S Hex code ascending in both MyFlights and Network as this 'groups' the aircraft I am interested in, for example military aircraft or particular fleets.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 10, 2009, 06:57:25 PM
I regularly leave Beta V3.06 running for the whole day - as I have today, and it runs without missing a beat.

So do I and mine doesn't miss a beat either - just as long as I don't click on Distance!!!

There is a connection between the altitude/distance columns and the rest in so far as both of these have constantly changing data. Clutching at straws here!
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: tarbat on October 10, 2009, 08:13:15 PM
Yet I always sort by altitude for MyFlights, and distance for the Network, and never see this freezing.  This is going to be difficult to track down - you need to find that elusive common factor among those experiencing this problem.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: jannuh on October 10, 2009, 08:50:58 PM
RB is running here 24/7 and until I arranged on distance nothing special happened, not on V201, not on V306B.

Have a WinXP machine, running ANRB / PP / ProScan and UltraVNC software.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: bratters on October 10, 2009, 10:06:39 PM
Airnav - more information for you.

When (sorted by distance) things start to freeze I notice that duplicate flights appear. These are identical line for line duplications however they are noticeable sometimes by being out of order in the distance column.

As I write the program is frozen with the MyFlights box showing 13 flights.  In fact there are only 12 flights in the grid and  3 (three) of these are identical and on successive lines - "cruise ezy64vg b737 easyjet 40000 105.3"

The program has now been re-started by me clicking the map. The 3 identical flights remain but the distance has come down to 43.4.

I have now stopped "process Hardware Flights" and the re-started it. The duplicates have gone and the program resumes as normal.


It will stop again shortly!!!!!

Help.



 
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 10, 2009, 10:25:37 PM
Thanks for your details so far we are investigating and working on a fix.

To those people who have forgotten, this is a beta version which means it is a test version.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 10:35:06 PM
Hi All

i was using the RB at 8pm tonight then had to go out. I had the flights sorted by Distance. Anyhow I am not long in and as usual i check the box. A full set  of lights flashiing on the box however i noticed one aircraft which had been on screen when I went out still there. I noticed this in particular as it was a reach flight crossing NI.

Closer inspection showed the screen was in fact frozen. I clicked on my flights list the screen had a number of the flights on it and they all  turned white. Then a revised my flights list and screen appeared, different aircraft in the list and on screen, then the network flights updated also. It seems the log stopped at about 8.25pm and only started recording when I refreshed the system about 10 minutes ago. Not a complaint just for information.
 I should add I am on XP and I run the RB 24/7.
John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 10:56:50 PM
Ahh now this is a first for me.

I have 5 flights on My flights now TOM1GE is top of the list I clicked the flight ID and the aircraft changed to white on screen, as it should.

However the red out line which should now be on this flight ID is in fact on an empty line the ninth down? if I click any other flight or detail for this flight the red outline box remains line nine but will move to the status, Mode S Registration etc etc field or in other words whicever field i select for any of the five listed aircraft.

The TOM1GE flight reverts back to green as reported by others however clicking this flight it changes to white but the red outline box is stuck on line nine.

Same scenario remains I have clicked the map and my flights list nothing changed Red box in line 9 but I now have 7 flights on my flights list. All lights on RB appear to indicate normal operation.

Any ideas??

John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 11:09:16 PM
How do you add a screen print which illustrates the above please?

John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 11:15:10 PM
Hi Just a little further to reply 107. While the red box is locked on line 9 if I select any of the fields status  mode flight ID right through to dist and bearing on any of my flights  the cursor moves to the corresponding field on line 9. Except for the sillouhette and airline fields. I am about to restart the system as it appears frozen again.

John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Support on October 10, 2009, 11:18:43 PM
Ok, what we need is the steps which are causing this to go wrong so we can narrow it down to what the common step is. Not what happens when it goes wrong.
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 11:19:19 PM
Hi rebooted and back to normal. But that is two freezes in the past few hours.

John
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: Canonjohns40D on October 10, 2009, 11:23:17 PM
Hi Airnav Ok I came in tonight saw the screen freeze and reported it. I simply had clicked my flights list and the screen refreshed and appeared to be running as normal. However i noticed the red outline box did not move when I clicked on an aircraft as reported. I then closed the system reopend it and it now seems normal. I'll watch it perhaps not this late but tomorrow and try and advise what i am doing when or if it happens again.

john
Title: Re: Problem with v3.06 - Duplicate entries/timeouts/system freezing
Post by: AirNav Development on October 11, 2009, 02:29:12 AM
We have locked this topic to keep V3.06 Beta discussion in one single thread and organize all the pending work.

Please go to topic below:
http://www.airnavsystems.com/forum/index.php?topic=3582