AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: pjm on September 08, 2009, 07:09:55 AM
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Not sure if this is related to the beta, but seeing as that is what I'm running I'll post it here.
I haven't received any email alerts for the last 2 days, nor the daily log that is configured to automatically mail me at 00.00 UTC.
I've just tried the "send now" and again no email received.
Also I just received a local alert (the usual duplicate one as well!) and RB says it has sent the email, but nothing received.
Anyone know what is going on?
(http://img171.imageshack.us/img171/2544/20090908170601.jpg)
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Anyone else having problems with email alerts, or is it just me?
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They're working fine for me.
Rod
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Actually - now you mention it - they were working for me, but that was a few days ago - I don't normally use them except for beta testing!
Just trying them again now, and no joy - they're not working at all, local or network, sound and popups are fine, but no emails.
I'm pretty sure they were working with my current software release - could this be a server problem?
Rod
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I'm pretty sure they were working with my current software release - could this be a server problem?
Yes they were previously working with the current beta. Last alert email I received was on 6th Sept.
I suspect you may be right, maybe its a server problem?? Maybe they are all queued up and we're all about to receive an avalanche of mail when the problem is fixed :)
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There was a change of the mail server yesterday and I think that has caused this.
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No joy with my e-mail alerts. It's not working either.
Paul@cyyb
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Thanks for our users replies. Please confirm all is Ok now (problem related with the migration of mail servers).
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Just sent myself yesterdays log manually and that worked.
Have we lost all the alerts/logs that have been sent over the past couple of days?
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Can confirm alerts by email working ok again now. Unfortunately I'm still receiving 2 of everything :(
(http://img268.imageshack.us/img268/9687/20090909172620.jpg)
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Unfortunately I'm still receiving 2 of everything :(
Maybe there's something specific to your alerts that's causing this. I never see duplicates. Might be worth checking in the registry for anything strange in the alert settings:
HKEY_LOCAL_MACHINE\SOFTWARE\AirNav Systems\ANRB\1\General
memo1text - mode-s hex codes
memo3text - registrations
memo4text - aircraft types
memo5text - flight ids
memo7text - squawk codes
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looks ok to me - is cr/lf/nul the normal termination for the strings?
(http://img80.imageshack.us/img80/4919/20090909185312.jpg)
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actually - is there somewhere else these might be stored - I also have B744 aircraft alerts now but that's not in the registry at the above location??
(http://img268.imageshack.us/img268/6859/20090909185723.jpg)
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actually - is there somewhere else these might be stored - I also have B744 aircraft alerts now but that's not in the registry at the above location??
Note, these only get entered into the registry when you close Radarbox - so if B744 is a new entry, it won't be in memo4text until you close Radarbox.
My registry entries look slight different:
(http://farm4.static.flickr.com/3517/3902807785_9a55419449_o.jpg)
No cr/lf at the end.
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Note, these only get entered into the registry when you close Radarbox - so if B744 is a new entry, it won't be in memo4text until you close Radarbox.
My registry entries look slight different:
No cr/lf at the end.
yes the B744 was new, closing & restarting RB made the entry appear.
The cr/lf only seems to indicate you've hit "enter" after entering the data. I've now "backspaced" the registration field so there is no cr/lf there, but it is still there between the A380 and the B744.
Will see what happens with the different alerts now.
(http://img297.imageshack.us/img297/1693/20090909205209.jpg)
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Juat to report that my email alerts are now working fine.
Rod