AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: AirNav Development on August 13, 2009, 10:06:18 PM

Title: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Development on August 13, 2009, 10:06:18 PM
We are now finishing the development of V3.02 Beta.
From all the user comments we listed the problems below:

Corrected - SEL message shouldn't have an extra comma at the end (after the Flight ID)
Corrected - SEL message should be timestamped with local time, like all the other messages, but it shows UTC
Corrected - Network Time out
Corrected - Preferences box (on low resolution screens with large front the buttons at the bottom cannot be seen)

Pending - MSG Type 6 message should contain altitude, but doesn't
Pending - RB Freezes machine when going into screensaver or suspend mode. (Seen this on two of my machines)
Pending - Alerts (Something not quite right about these, they don't always pick up things) Pending - Waiting for Verisign - Drivers 64bit

----

Regarding the above only one item concerns us at this time: the alerts problem.
Some users report it happening, others don't. We would like to ask for your help to properly REPRODUCE this problem.

If any other problem is not listed above please mention it on this topic.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: stewart_uk on August 14, 2009, 10:01:21 AM
Airnav, I really hope that I have understood your latest correctly, and that you will shortly be releasing 3.02 Beta.

Major bug fixes such as the network timeout issue must surely come before waiting on
64 bit drivers for which at present few users have any need.

regards
Stewart
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 14, 2009, 10:53:14 AM
That is correct Stewart, if the drivers are not ready but everything else is we will release the beta anyway.

However comments from a few of you about the drivers is not 100% correct. some customers cannot install it under Vista 64bit and hence its a serious issue which comes above network timeouts.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: stewart_uk on August 14, 2009, 11:07:40 AM
Airnav,
Thank you for your prompt reply. Regarding the Vista 64 bit drivers, I stand corrected.
I look forward to 3.02 Beta, as it was really disappointing having to go back to 2.01 and loose all of the improvements, just because a important feature was playing up.

Best regards
Stewart
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: CoastGuardJon on August 14, 2009, 09:31:48 PM
I'm sure ANSupport, or one of you computer whizzes in here, will be able to answer this one:-

I'm looking at an Acer 5738z from Tescos (my wife is getting fed up with me monopolising her lap-top, and I still haven't had time to re-build my desk-top) which equipped with Intel T4200 dual core cpu and 4Gb RAM -

the question :- can the 4Gb of RAM be fully used with 32 bit OS or does it have to be the 64 bit application?   

I don't want to get one and then find problems using the RB.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Hosch on August 15, 2009, 08:49:53 AM
Hi all,

I'm using the Radarbox for over 17 months now. I think it's an excellent product.

For me THE problem that annoys me most is the network timeout  because it didn't exist in earlier versions (at least on my PC).

If the cause is defined why not "simply" posting a small patch and the network (which is not for free by the way) works ok again.

I appreciate your continous work on a very addicting product :-)

Hosch (Luxembourg)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: bearcat on August 15, 2009, 11:03:11 AM
Hi CoastguardJon

Have a look at the Microsoft site(web address below should be all one line)

http://msdn.microsoft.com/en-gb/library/aa366778%28VS.85%29.aspx#physical_memory_limits_windows_vista

Although I'm not a techie it suggests 32bit it's OK.

I think that Windows 7 is released in the next couple of months or so, in which case you may prefer to keep up to the polishing:-)

Regards

Stewart
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: ACW367 on August 15, 2009, 11:15:24 AM
Airnav systems - just spotted a small error with 3.01 which I don't think was picked up before.  The aircraft history box under the photos is one number out on the number of entries.  If you have one previous entry in the field the bracketed number in the title shows as zero. If you have four entries, the bracketed number shows three.  ETC.

Very minor and a very late stage in the Beta, but hope you can look at this.

EDIT: corrected that this is in the 3.01 beta, sorry for any confusion with my earlier typo.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Marpleman on August 15, 2009, 01:48:24 PM
I'm sure ANSupport, or one of you computer whizzes in here, will be able to answer this one:-

I'm looking at an Acer 5738z from Tescos (my wife is getting fed up with me monopolising her lap-top, and I still haven't had time to re-build my desk-top) which equipped with Intel T4200 dual core cpu and 4Gb RAM -

the question :- can the 4Gb of RAM be fully used with 32 bit OS or does it have to be the 64 bit application?   

I don't want to get one and then find problems using the RB.

Hi John

I'm using exactly that,and have had no problems with either version2/3 except the usual AVG firewall issues,which were my choice anyway

You'll be fine

Rich
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 15, 2009, 07:12:22 PM
where did you get 3.02 beta?
saluti
frank

Just to confirm, Beta V3.01 is the latest version:

http://www.airnavsystems.com/forum/index.php?topic=3141.0
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: DoctorM on August 15, 2009, 08:07:27 PM
Im in the UAE and I have put in my location accurately using lat/long, but the Radarbox software clock says im in Saudi arabia and is an hour behind the UAE time.

The map displays my home location accurately as well.

On 2 occasions its has displayed the airnav system clock time zone to Iran!

Hope this helps

Doc
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: CoastGuardJon on August 15, 2009, 08:29:40 PM
Hi Stewart, Rich. and Sterigia, many thanks for the info. - go with the flow - I know Windows 7 is an updated (and improved/perfected...???) version of Vista, but may just wait a couple more months and occasionally let my wife borrow her lap-top!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: freqhopping on August 15, 2009, 09:17:32 PM
For me the alert failures seem to be totally random.

A couple from today are
ADFEE6  VVJU117  159117  C9B    Should've alerted for Reg 159* or type C9B.
AE1240  RCH286  04-4135  C17   Should've alerted for AE*, RCH*, Reg 04-* or C17.

Earlier today a C-17 did alert for the the mode-s wildcard, a C-130 did alert for a registration wildcard and a different  C9B did alert for 159*.

When I do get alerts the pop up box and email lists up to three alert criteria met, like
Received Mode-S: AE0410
Received Registration: 163918
Received Aircraft: E6B
It never did alert for GOTO FMS when the I finally received the flightID which I kind of expect since it has already alerted for that aircraft.

And right after posting this I noticed I haven't received an alert for another C-9B that just popped up.
ADFEEC  VVJT743  160048   Once again a failure to recognize type and reg.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EK01 on August 16, 2009, 10:25:36 AM
Hi all,

I'm using the Radarbox for over 17 months now. I think it's an excellent product.

For me THE problem that annoys me most is the network timeout  because it didn't exist in earlier versions (at least on my PC).

If the cause is defined why not "simply" posting a small patch and the network (which is not for free by the way) works ok again.

I appreciate your continous work on a very addicting product :-)

Hosch (Luxembourg)

Hosch,

If you look back at this and previous threads, the main one having been subsequently locked you will see that this has been requested many times before from different people including myself but Airnav don't seem to be listening !
Like the rest of us, keep complaining !

Ian
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 16, 2009, 11:18:16 AM
Right we are getting fedup of this.

We have stated we will release a patch and still these posts mainly by two individuals (you know who you are) are being posted to edge us on.

As mentioned dozens of times this is a beta, what you have paid for is a full version which is already out called version 2. Anymore posts especially by the two individuals trying to get us to release now when its unfinished we will delete the posts as they are unnecessary.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EK01 on August 16, 2009, 12:26:31 PM
this is what i call freedom of speach
frank

Well done Frank. I have just received a highly unsatisfatory and cheeky email from Airnav who apparently do not believe in 'freedom of speech ,(perhaps it was also sent out directly to the many others involved). In future even though you are a customer and are keeping them in a job, don't bother complaining about anything. I seem to have read many threads in the past regarding their so called customer service !
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 16, 2009, 12:51:10 PM
This has got nothing to do with freedom of speech. Freedom of speech doesn't exist anywhere in the world, people bring that up anywhere to defend themselves. Anyway we haven't deleted any posts regarding this.

EK01,

Your comments in the few posts above is exactly what annoys us. Your comment about us not listening and its totally and utterly wrong. We have released beta versions taken on suggestions etc.. and are sitting on the forum on a Sunday answering queries. (There will be a lot of customers who won't agree with you on that point)

Secondly if there is a issue yes please tell us and we will fix it. There is difference though in mentioning the point in nearly every post you make. We know your trying to get it pushed through but there is no need to do that.
You complained hard and we mentioned there is a priority issue in the way that we need to get done first. After more complaints we said ok don't worry and if the priority issue is not fixed in time we will still release a patch.

At the end of the day we have listened and said yes we will release one way or the other but still you posted in a silly way saying where not listening or doing anything about it.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 16, 2009, 01:19:26 PM
I think what is clear from your PM is that there was misunderstanding. You didn't realise that we would release a patch whether Vista64bit drivers were ready or not (as stated in first few posts of this forum).

Hence after your post we were not happy as it seemed like you were complaining when the patch wasn't going to be released and complaining when it was going to be released. I.e no win situation for us :)

Lets all enjoy the Sunday and look forward to the patch/beta soon.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 16, 2009, 01:24:48 PM
sterigia,

They don't casue us distress or we can't take it. Read our post above yours.

If someone puts us in a impossible position where they complain either way we have to react like that.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EK01 on August 16, 2009, 01:34:03 PM
Air Nav Support,

I have sent a reply PM to your customer support Manager regarding this. Frank, all is in hand.

Ian
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: radarspotter10 on August 16, 2009, 01:59:26 PM
Air Nav Support,

I have sent a reply PM to your customer support Manager regarding this. Frank, all is in hand.

Ian
hi. EK01-sterigia
Give us a break there 2391 members we can wait.
from pat
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: abrad41 on August 16, 2009, 02:05:05 PM
Here, here
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 16, 2009, 02:09:55 PM
Yes, I agree.  I've got what I paid for many times over and I'm more than happy that we are getting free updates to the RadarBox software whilst my other Mode S receiver gathers dust waiting for any software update - and I don't want to start another them and us here, I'm just stating facts.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: davec on August 16, 2009, 03:03:35 PM
hi,
 i think i am getting a great after sales service, and i am sitting here enjoying my hobby on sunday afternoon, once all these wee bits and peices are sorted out it will be an even better peice  off kit, so remember everyone support works both ways
dave-c
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EMA on August 16, 2009, 03:13:12 PM
I am happy with the product and support I have received from Airnav, 3.01 is a beta and we are not forced to use it.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EMA on August 16, 2009, 04:59:17 PM
has support sent their squaddies out to help them?
i have already sorted out my problems with support on a private basis, thank you
frank, sardinia

Freedom of speech ;-)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 17, 2009, 09:26:53 PM
With the 3.01 Beta I had this problem:
(http://img149.imageshack.us/img149/9665/bugout.jpg)
a line connect my outlines to another (apparently random) one.
Tests that I've done:
- if I remove one of the outline involved, another line will appear.
- if I put my outlines into 3.0 version all works fine, but if I put 3.01's outlines+mine into 3.0 version I have the same problem (and vice versa).
- if I remove all outlines except mine, the outlines will be displayed in black in spite of the color settings is different.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: DVDW on August 18, 2009, 09:37:56 AM
I am happy with the product and support I have received from Airnav, 3.01 is a beta and we are not forced to use it.

Same opinion over here... Airnav keep u the good work, it's appreciated by a lot of people !!!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Development on August 19, 2009, 12:09:43 AM
We are about to release V3.02 on our beta board. After it is approved there we plan to release it to all the users on this forum. We are looking to add 5 more users/forum members to our beta testing forum. If you are interested please send us a PM as we want to make a list of users interested in joining our beta team.

We plan to release V3.02 on our beta forum this Friday.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Development on August 19, 2009, 12:11:59 AM
Adding to the above we are happy to announce that the process of certification of RadarBox drivers for Windows 64 bit is getting to an end. Expect good news next week.
Title: Serious problem contacting servers (ver2.0/3.01Beta)
Post by: simone.simone on August 19, 2009, 08:30:42 AM
After some experiments with both ANRB2.0 and ANRB3.01 Beta, and two different PC (but same internet connection), I've found this:

- if I'm offline all works fine, same if I don't request "Network flights" or any METAR/TAF into "SmartView".

- otherwise during "Network flight data request" and "Weather request" by "SmartView" (no problem for request using "Get Weather") all traffic is freezed till the server request is finished. Sometimes this last only 1/2 seconds but this time can increase if I put more than one ICAO into "SmartView" and reach 15/20 seconds if the internet connection is busy for some reason.
Title: Re: Serious problem contacting servers (ver2.0/3.01Beta)
Post by: Spaice on August 19, 2009, 08:54:20 AM
I have the same issue, and no longer use the network function because all aircraft traffic freeze including live traffic, if I turn network data off then aircraft moves on the screen every second this also leaves a nice un-broken trail behind the aircraft.
Title: Re: Serious problem contacting servers (ver2.0/3.01Beta)
Post by: AirNav Development on August 19, 2009, 09:01:09 AM
We have moved this one to the proper topic.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 19, 2009, 09:22:36 AM
and no longer use the network function because all aircraft traffic freeze including live traffic
Me too, the worst problem is that also the record will suffer of traffic data loss, but at the same time I would like to keep the METAR/TAF request into SmartView, beacuse it's very useful to the have the "Auto Set QNH" option turned on.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Development on August 20, 2009, 12:09:39 AM
We will correct this problem for V3.02.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Spaice on August 20, 2009, 07:25:04 AM
Thats good news indeed, thanks guys
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: marcdeklerk on August 20, 2009, 10:04:16 AM
any change we can have that when I Autopopulate the database, the MYLOG data is also updated at the same time?

 thanks guys, keep up the good work!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: leading light on August 20, 2009, 11:13:38 AM
Air Nav-I am not sure if you are still looking for reports of particular problems with alerts but in case you are here is my experience

Beta 3.01 - I have found that alerts on network are no problem as may be expected but on my own hardware although I receive "in Range" alerts I do not appear to receive them on Callsigns, Aircraft type or Squawk.  Whether I use wildcards or not makes no difference.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 20, 2009, 08:38:17 PM
any change we can have that when I Autopopulate the database, the MYLOG data is also updated at the same time?

 thanks guys, keep up the good work!

MyLog is populated when you use MyLog > Tools > Populate - however, only blank fields will be populated, so if you have '...' in the aircraft type, this must be deleted before Populate will work.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: tarbat on August 21, 2009, 07:44:52 AM
We plan to release V3.02 on our beta forum this Friday.

Today's the day - hooray!!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GlynH on August 21, 2009, 07:58:01 AM
MyLog is populated when you use MyLog > Tools > Populate - however, only blank fields will be populated, so if you have '...' in the aircraft type, this must be deleted before Populate will work.

Hi Allocator,

And how best to delete all occurrences of '...' from MyLog.db3?

The thought of going through it manually, right-clicking, delete, right-clicking, delete thousands of times fills me with horror! ;^)

Are there any occurrences of '...' in NavData.db3 that might need to be removed also?

Thanks & regards,
-=Glyn=-
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GlynH on August 21, 2009, 07:59:06 AM
We plan to release V3.02 on our beta forum this Friday.

Today's the day - hooray!!

Based upon previous experience if AirNav release this on time then I'll eat my...errr...breakfast! ;^)

Kind regards,
-=Glyn=-
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: marcdeklerk on August 21, 2009, 11:52:22 AM
todays the day... really looking forward!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 22, 2009, 09:24:48 AM
Is it possible to correct the option that makes "Share Flight Data" always checked when restarting the program?
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Deadcalm on August 22, 2009, 09:53:33 AM
That is a sore point, apparently.  Many of us have asked for that checkbox not to be "on" at programme start up.  It's obviously defaulted in the checked position for a reason - I think we all came to the conclusion that it was in Airnav's interests to have users share their traffic by default because without sharing, this (and other Airnav products) would suffer a dearth of data.

Personally, I think the option should be unchecked by default, but I suppose there will always be arguments for and against, and it won't be changed.

DC
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: DaveReid on August 22, 2009, 10:51:03 AM
Personally, I think the option should be unchecked by default

I don't personally have any problem with sharing my flights data, but (as RadarBox itself reminds us on the Preferences screen) "in some countries it may be illegal to share flight data"

If you are living in one of those countries and don't wish to break the law, the best advice is to untick "Process hardware flights" before shutting down RadarBox.

That way, next time you start up, it will help you to remember to untick the "Share flight data" before re-enabling processing, secure in the knowledge that you won't have inadvertently shared any data and needn't fear prosecution.  I'm sure AirNav would support that.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GlynH on August 22, 2009, 11:02:54 AM
You beat me to it DC.

Preferences should reflect the users preferences - not the manufacturers.

That's why it is there surely?

I fully understand the commercial reasoning behind it - although I do not agree - and in fact strongly resent the fact it always defaults to on despite being turned off by the user of the software who has invested a considerable sum of money and amount of time in the package.

Having said that and unlike some others however I personally have no problems with supplying 'free' data to AirNav's servers and wish to share the data I receive with others as IMHO anything that I can do to further AirNav's profile ultimately has to benefit me as a user.

For that reason mine will always be set to on despite my never using the network myself but I believe ultimately we should have the decision and AirNav should respect our choice - or preference. :-)

By defaulting to on every time the app is run all it does is reinforce the resentment towards AirNav for those users who for their own reasons would prefer not to share their data.

It leaves a bad taste in my mouth and does nothing to enhance AirNav's reputation amongst their users IMHO.

Kind regards,
-=Glyn=-
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Deadcalm on August 22, 2009, 11:06:19 AM
I can see what you're getting at, Dave, however, if that is a consideration then the onus should be on the manufacturer to disable the sharing feature by default if it is likely to contravene laws in disparate countries, rather than risk allowing the user to inadvertently transgress local legislation by forgetting to uncheck sharing, which wouldn't necessarily be a defence upon prosecution.  Food for thought.

I would have thought it to be in Airnav's interests not to leave themselves open, after all, they instigated a five minute delay for the same basic reason, and without allowing the user an option to change this feature.

DC
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 22, 2009, 11:27:18 AM
Preferences should reflect the users preferences - not the manufacturers.
I agree, in my opinion the option could be on when starting for the first time ANRB because an user could normally share his own data, but if an user want to turn it off for any reason, the option must remain off, otherwise the software is going against the users's will.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: pjm on August 23, 2009, 05:20:04 AM
but if an user want to turn it off for any reason, the option must remain off, otherwise the software is going against the users's will.

I also agree with this, but as Airnav sell the data their users donate to them for free (knowingly or otherwise) to other airnav customers for up to EUR € 1399.95 per year you can see why Airnav don't want us to easily have that ability.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 23, 2009, 06:11:07 AM
Personally, I don't think that it is too difficult to turn off one option if you really feel strongly about not sharing.  I wonder how many other programs that we all use feed back information to some anonymous person or organisation without even telling us that this happens - unless you read the REALLY small print.  I use Google Chrome browser on my Netbook and Laptop - have you taken a look at the small print in Chrome :-0

I've got no issues with the default setting for sharing being 'on'.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: viking9 on August 23, 2009, 06:30:07 AM
DATABASE ENTRY PROBLEM

When editing the database I have found that when I try to enter a hyphen in a cell the key acts on the map and zooms it out but does not enter the hyphen in the cell. Anyone else found that?

Tom
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: DaveReid on August 23, 2009, 06:40:50 AM
I also agree with this, but as Airnav sell the data their users donate to them for free (knowingly or otherwise) to other airnav customers for up to EUR € 1399.95 per year you can see why Airnav don't want us to easily have that ability.

No.

AirNav have said previously - and I'm sure they will take this opportunity to confirm - that the data they sell to commercial users is derived from an entirely separate network of RadarBoxes and doesn't make use of the feed from the likes of us.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: pjm on August 23, 2009, 06:58:02 AM
AirNav have said previously - and I'm sure they will take this opportunity to confirm - that the data they sell to commercial users is derived from an entirely separate network of RadarBoxes and doesn't make use of the feed from the likes of us.

According to their website that is not the case.

http://www.airnavsystems.com/RadarBox/order.html
Quote
You will be able to see in real-time  all the traffic received by all RadarBox units all over the world.

Interestingly is also says the data is real-time, which would indicate the data sent to AirNav themselves doesn't have the 5 minute impediment that we have when exporting the data ourselves.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 23, 2009, 07:01:13 AM
DATABASE ENTRY PROBLEM

When editing the database I have found that when I try to enter a hyphen in a cell the key acts on the map and zooms it out but does not enter the hyphen in the cell. Anyone else found that?

Tom

Are you sure that you are really entering a hyphen and not the 'minus' '-' symbol?  Using a full size PC keyboard, I can enter a hyphen (to the right of the 'zero' key) into the database with no problem. but if I hit the 'minus' key on the numeric section of the keyboard on the right, then the map correctly zooms out.

I wonder if you are using a laptop where there are less keys and some of them have double or even triple functions?
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 23, 2009, 07:09:07 AM
so if we don't give our data free to airnav our rb will be no different from sbs-1
see the dilemma? if we want to see data from other places we have to share, if we don't share no network, even if we pay for the privilege
frank

I beg to differ - even without the Network, our RadarBoxes will still be better than the SBS-1 due to the superior user interface, regularly updated software, comprehensive alert functions ......... :-)

Honestly though, it's a matter of personal choice.  Share or don't share, pay for the Network or don't, but the 'outrage' that some feel about this whole issue does make me laugh.  The Internet had lead people to always expect something for nothing and I'm the first in the line here too - but I also believe in sharing my knowledge and experience in any way that I can for the benefit of others and that's what most people do here on the forum.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: tarbat on August 23, 2009, 07:25:33 AM
Interestingly is also says the data is real-time, which would indicate the data sent to AirNav themselves doesn't have the 5 minute impediment that we have when exporting the data ourselves.

See http://www.airnavsystems.com/forum/index.php?topic=2160.msg18114#msg18114
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Deadcalm on August 23, 2009, 07:31:41 AM
Allocator, you seem to miss the point, either deliberately or otherwise - most of your posts infer a vested interest in the product, come what may.  That's your prerogative.

However, if you issue a product with a manufacturers warning that a feature of its use may be forbidden in certain countries, common morality (and sense) SHOULD dictate that, if that feature is provided as an option, it should be disabled by default if the alternative is liable to impugn the integrity of the user, and render him (or her) liable to possible prosecution in those countries.

Otherwise, some unsuspecting user could well be involved in a legal process, and his protests that he "didn't know" would not serve as a defence.
I think if I were in that position, I'd sue the manufacturer for negligence.

If Airnav are as altruistic as they make out by delaying network traffic for five minutes for a similar reason, then there is no real excuse for not making sharing an option which is defaulted to "off".  Unless of course it is not in their interests commercially.

Besides, if as you say, it's not a problem for most users, then surely it is just as simple for the option to be "off" to start with, with the user option of turning it on.

What all this has to do with providing you with yet another opportunity to knock the competition, heaven only knows.

DC
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 23, 2009, 07:39:08 AM
Allocator, you seem to miss the point, either deliberately or otherwise - most of your posts infer a vested interest in the product, come what may.  That's your prerogative.

What all this has to do with providing you with yet another opportunity to knock the competition, heaven only knows.

DC

Give it a rest DC - can't you lighten up a bit, it is Sunday morning.

I don't mind you having a pop at me again for stating my opinions, I'm pretty thick skinned.  Of course I'm biased, I know what product I prefer as an owner of both market leaders.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: pjm on August 23, 2009, 07:46:02 AM
Honestly though, it's a matter of personal choice.  Share or don't share, pay for the Network or don't, but the 'outrage' that some feel about this whole issue does make me laugh. 

One mans 'outrage' may be another's 'hypocrisy'.

It seems obvious that we should be able to control the data we receive. If we want to 'share' it then we should be able to, not at someone else's whim. Likewise if we want to process it data real-time we should have that option.

Seems as owners of the hardware don't control it, or even have the same capabilities of someone on the other side of the world to be able to use it to its full capability.

Imagine the 'outrage' if you bought a Panasonic TV and Panasonic sold tickets that allowed someone else into your home to watch it, or if you bought a Toyota and they sold people tickets to ride in it (and you got nothing back to boot!)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: tarbat on August 23, 2009, 07:56:57 AM
I still think the best compromise would be to have the Share Flight Data tickbox on the logon screen when you startup Radarbox.

(http://farm3.static.flickr.com/2582/3847234913_f63e275dfc_m.jpg) (http://www.flickr.com/photos/tarbat/3847234913/sizes/o/)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: viking9 on August 23, 2009, 08:02:21 AM

Are you sure that you are really entering a hyphen and not the 'minus' '-' symbol?  Using a full size PC keyboard, I can enter a hyphen (to the right of the 'zero' key) into the database with no problem. but if I hit the 'minus' key on the numeric section of the keyboard on the right, then the map correctly zooms out.

I wonder if you are using a laptop where there are less keys and some of them have double or even triple functions?

Hi Allocator,

Thanks, you hit the nail on the head. I was using the 'minus' key which is interchangeable with the 'hyphen' in other applications.

Tom
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 23, 2009, 08:40:46 AM
Have you ever tried to fly MS Flight Simulator on a Laptop using the keyboard alone - an absolute nightmare with all the doubled up keys - aggghhh :-)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GreekSpy2001 on August 23, 2009, 09:44:47 AM
Am I missing something?  "Today is the day" came and went and I didn't see a link to the latest public beta 3.0.2.  So have i missed the thread, entirely possible, or have unforeseen problems have put back the release?

Ta

Graham
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: DaveReid on August 23, 2009, 09:56:45 AM
AirNav have said previously - and I'm sure they will take this opportunity to confirm - that the data they sell to commercial users is derived from an entirely separate network of RadarBoxes and doesn't make use of the feed from the likes of us.

According to their website that is not the case.

http://www.airnavsystems.com/RadarBox/order.html


That's not my interpretation.  Anyway I've found the original post that I was referring to:

Ok once again looks like some customers are confused. So lets make this clear:

RadarBox at the moment does NOT send Live data to the network server. Only 5 minute delayed is sent. Therefore if your not a proffesional version member you will not be sharing Live data so you are not helping the proffesional network.

That seems pretty unambiguous to me - if you're an enthusiast RadarBox user, your data is not being used for the professional network.

As I said at the time, "assuming that's the case, [AirNav] are to be congratulated - it must have been tempting to use the many enthusiast feeds to bolster the professional network, and it's good that they are resisting that temptation".  I stand by that statement, and I admire AirNav for their stance on this.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: John Racars on August 23, 2009, 10:09:03 AM
Am I missing something?  "Today is the day" came and went and I didn't see a link to the latest public beta 3.0.2. 

Hi Graham,

I am not sure but in the first instance I thought the latest Beta 3.0.2 is for Betatesters only...???
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 23, 2009, 10:20:50 AM
I still think the best compromise would be to have the Share Flight Data tickbox on the logon screen when you startup Radarbox.
But some people use the "/connect" option, that is very useful.

I'm of my previous idea:
...in my opinion the option could be on when starting for the first time ANRB because an user could normally share his own data, but if an user want to turn it off for any reason, the option must remain off...
What's the reason to ask it any time? Sounds like a cheat...
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: tarbat on August 23, 2009, 10:44:19 AM
What's the reason to ask it any time? Sounds like a cheat...

Maybe Airnav's business model for Radarbox is to be able to sell-on the real-time data collected from everyone's Radarbox to the professional users.  If they let everyone turn-off their data forever with just one single selection, that may jeopardise their business model.  Just a guess.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 11:50:59 AM
To those who think we are making millions from ADS-B data your totally wrong.
As you all know the ASD-B data doesn't cover all aircraft or all areas so its not in demand. I won't go further into that as its confidential material to how much we sell etc..

This thread has wondered of its main aim and there are lots of threads which answers the last few posts. Just to put it to bed we will not be changing the way the tick box works for shared data. Why? There are people will who will cause scare mongering for whatever reason to have the share data switched off (for no good reason) and hence yes it will cause a bad affect to the network. As they will continue to leave it off.

The outrage here by some of you is very silly, you would have thought we don't even allow to untick when you read the posts. It simiply requires 2 seconds of you time to switch it off.

To those saying the network should be free, we are sharing data etc.. Please have a look through the forum where we explained how much the network costs to run.

Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: tarbat on August 23, 2009, 12:09:55 PM
I guess if you really want to permanently prevent sharing of flight data, you could block port 7878 on your firewall.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 12:15:30 PM
Indeed Tarbat, we personally think customers who bring up thing point always bring up if we share data I want something back in return. The tick box isn't there main issue, its the network data they want to use for free.

If we would give it to you for free we would but we need to make sure we stay out of the red as company.

Anyway the vast vast majority see this as none issue. We were pleasantly surprised by the uptake of the network subscription after all the posts we had on the forum.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 23, 2009, 01:13:17 PM
It simiply requires 2 seconds of you time to switch it off.
Requiring an user intervention every time, it's like wishing in a forgetfulness...and this is not right.
I don't think that the option should be off by default, in fact it should be on. But if an user for some reason, for example legal one, wants to turn share off, you cannot require him to remember this every time. The software must observe the users's will, and when restarting the ANRB the software change automatically an option from OFF to ON, this is not happening.
Obviously you are free to do what you want with you software, but try to think what it's right and common sense for a generic user that can incour into juridical problems.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: jgrloit on August 23, 2009, 01:28:35 PM
I wonder how soon Airnav would change the software options, if they were used as part of the defense by a user, when charged with disclosing restricted information, from an unlawfull intercept!!!
Bear in mind that even Microsoft now give consideration to European laws after the EU fines.

Airnav the comment that it may be unlawfull to share in some area, and then forcing the option to share ON is NOT a defense in UK and European law.
A patch to support the change, possibly via a registry patch - would be an option.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: John Racars on August 23, 2009, 02:05:29 PM
Indeed Tarbat, we personally think customers who bring up thing point always bring up if we share data I want something back in return. The tick box isn't there main issue, its the network data they want to use for free.

Hi Support,

I totaly agree. I personaly do not use the network verry often because I have more then enough of my own receptions. But it gives me always a great pleasure to know that I can share my data with the other members on this forum. For free.....

And for all to be sure: I have a subsciption to listen to the network. I have no problem to pay for that because I know that AirNav have to make costs to maintain this service.

Hope this helps!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 02:24:26 PM
Thanks John, your views are similar to 90% of our customers.

jgrloit,

You have made a mistake "and then forcing the option to share ON is NOT a defense in UK" We are not forcing anyone, the tickbox is there hence it is a choice, its just the extra 2 seconds that a customer will need to do if he doesn't want to share.

You forget the in those 2 seconds nothing is shared anyway as the data is 5 minute delayed.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: davec on August 23, 2009, 02:25:35 PM
HI all
i just have looked at the last messages, and am wondering why this is being discussed again.........the fianacial aspects are do it or dont do it , the security aspects ....total rubbish, if airnav use my data and make money out of it to improve and to ad to an already great product well done, last week i watched a flight over europe that had some dear friends on  it ,and this reassured me that they were ok so that was well worth the subscription ,so lets stop this as its been discussed before, i am using this radarbox every day and the only complaint  is  is that it is very adictive
this is my point of view
davec
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Deadcalm on August 23, 2009, 03:35:16 PM
Regrettably, none of you seem to appreciate the point that is being made here.

You can't sell a product globally on the open market with the proviso that a feature may be illegal to use in some parts of the world, and then make that feature automatically available as a default, thus forcing the uninformed to use it unless he/she has the nouse to switch it off.  That's hypocrisy, and can lead to litigation.

It shouldn't be a question of you wanting this feature to be on, or indeed off, at start up, or about profit and loss, it's about ethics, and the possibility that you as a manufacturer could conceivably lead your clients into unwarranted prosecution.

You can shout me down all you like, but if you examine what is being suggested, you will see that it makes common sense in the interests of ALL concerned.

DC
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 03:44:49 PM
Whether or not we would be in trouble for allowing the customers the choice to whether they can share or not is theirs. The data is 5 minute delayed anyway.

Those countries who would not even want that would probably not even want an ADS-B decoder picking up local traffic anyway.

Its all murky waters when you start bring legalities across the world. At the end of the day we do give the customer the choice in the same way you can drive at 100mph in car or stick to your local traffic rules.

I think we are moving well of the point here, we have explained our decisions dozens of times now.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 23, 2009, 03:54:19 PM
At the end of the day we do give the customer the choice in the same way you can drive at 100mph in car or stick to your local traffic rules.
It's not the same, because my car by default remain idle, do not start to accelerate automatically till 100mph...
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 04:03:05 PM
Yes we argue all day with different examples end of the day we give the customer a choice. We will NOT change it due to a few customers who are not sharing (especially when its got nothing to do with legalities with them)

There are bigger things to be concerned about and we have said enough on this topic.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 23, 2009, 04:33:54 PM
We will NOT change it due to a few customers who are not sharing (especially when its got nothing to do with legalities with them)
First, it's not a your matter if an user into legalities wouldn't to share his data...
But why NOT? If you change this option, and you have customers that wants to share data they will continue to share it and vice versa.
In other words, at the moment this option damages only who do not wants/cannot share data, but if you change the option no one will be damaged. So why don't to change? I really do not understand why to be so dull. It's question of common sense, and mine is telling this..yours?

Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: jgrloit on August 23, 2009, 04:44:25 PM
I have looked at the fields available in the Airnav entry in the registry.
There is a field defined there as Shareflight data - the value seems to be binary, but whatever it is set to it seems to NOT be read during program startup.
It looks as though historically part of Airnav expected the data to be a saved user option, but the programmers of the user code, either failed to read the value on each startup, or internal politics changed the definition to a FORCED default.
Why can the programmers not read the value from the registry, as expected, and work from there?
It is after ALL MY machine, and I am supposed to expect to be able to control the software on it, rather than have options forced on me.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 04:58:09 PM
The last few posts and are asking the same questions over and over and starting to get silly.

They have been answered by us dozens of times now, we have said that its not a bug in the code and why we have implemented it.

Stergia,

That is very rude post of yours. You should have some respect to us who are replying to posts on a weekend about matters like this. I ask you would other customers get anywhere this, they wouldn't even discuss it. Some of you are forgetting the privilage of being able to ask and discuss these matters.

We have replied to all your posts and keep getting back the same thing again and again so we are allowed to say enough is enough.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Fenris on August 23, 2009, 05:15:03 PM
It's already been stated up the thread that there is an alternative to turning off sharing for those that want to avoid it altogether. Simply organise a firewall rule to block port 7878.

I really think that continually arguing this one is a waste of everyone's time.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: simone.simone on August 23, 2009, 05:49:53 PM
Simply organise a firewall rule to block port 7878.
How can I check if the block is really working?
I've to block TCP, UDP or both?
Thanks
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 23, 2009, 06:54:00 PM
Frank,

You can't please everyone. Have a search of the forum of the dozens of discussions on this and our replies.

What you asking us to do is deemed risky by us and could have a detrimental affect on the network. The vast vast majority don't seem to mind so its the best way for us.

If you were the same position us and faced something hard like that you would do exactly what we have done by following the majority and taking the less risky approach.

The last thing we want is for us have the option saved and a few people (other competitors, misinformation) get people to turn it off when they don't need to or using the network anyway. (This has happened) Hence causing the network to be poor, refunds need to be done causing us to suddenly have a large loss on our hands and hence having to cut back other services.

Its very easy for you to sit at home and say things but you need to look at the bigger picture and the business side.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Tallyho on August 23, 2009, 06:59:03 PM
Hey Guys
I am not sure why there is all this nasty talk on this forum, there are tools out there for everyone to get what they want.

For instance here is what I use...

Radarbox to view my own local data and upload network data to both radarbox network and PlanePlotter network - reason best and most up to date GUI for an ADS B receiver. I do not subscribe to the AIRNAV network data as I dont agree with their business model not allowing access to the view only "shared" data unless you pay extra. However I do still upload my data to their network so other Radarbox users who do choose to pay Airnav can benefit from my donated data.

PlanePlotter for the access to "live" shared network data (not just view only) and also the ability to track and obtain positional data for non positonal aircraft equiped with Mode S - reason best value for money by far and the added bonus to track non pos Mode S aircraft via MLAT as an optional extra. I also upload my Radarbox data to the PlanePlotter network for other PP users to share. This is true data sharing in my view and  there is only a one time payment for access to the network data (not just view access to the network data as well), MLAT is used to view non pos aircraft, if you are not an MLAT network contributor (Ground Station) then there is a small annual charge, unfortunately RB hardware cannot upload the required MLAT data to PP network so we RB users have to pay albeit a very cheap annual subscription for this capability.

Therefore in my case the reason I remain with Radarbox and not the competition is purely the better GUI (IMHO) for viewing my local data.

However the point I am trying to make is it is a free market and we can choose what products we wish to use to get what we want for what we are prepared to pay , there is no need to for all these war of words.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Protzenalp on August 24, 2009, 06:42:42 PM

You can't sell a product globally on the open market with the proviso that a feature may be illegal to use in some parts of the world, and then make that feature automatically available as a default, thus forcing the uninformed to use it unless he/she has the nouse to switch it off.  That's hypocrisy, and can lead to litigation.

Is that really so? There are many products available worldwide that are illegal in some parts of the world. Take air-band receivers for instance. They are widely available and yet in some countries they are illegal. I don't recall it creating such a problem, The whole business about whether it is legal or not is actually a red herring. Most people moaning about it are just too lazy to tick or untick the darn box...
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Protzenalp on August 24, 2009, 09:55:55 PM
i am a consumer and i don't care much for the business side of things. sorry for being so blunt
frank

By taking that kind of an attitude you disqualify yourself. AirNav are a business. As such they cater to the majority of users. If there is an item which is ok for the majority of users, it would not make good business sense to pander to a noisy minority. Personally I don't have a problem with things the way they are.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 24, 2009, 10:54:01 PM
protzenalp, the airnav support is well capable of answering any questions or messages without interference from others who for unknown reasons rally to their defence.
i'm glad for you that you don't have any problems but why advertise that fact?who is interested in that? what is the meaning of your message? you don't have a gripe? then why post? the forum is meant for resolving problems, not praising airnav. you can always start a new thread and name it " i dont have any problems with airnav"
cheers, frank

You see it as a problem, but I don't.

I think that the forum is much more than a 'problem solving' area anyway.  It is a community of like-minded individuals who want to help each other and to help AirNav produce the best possible solution to make our hobby more enjoyable.  Why not praise AirNav if it is deserved.  There are too many people out there in the big wide world who are quick to criticise but slow to praise.  You can get much more from people by working with them rather than shouting at them.

Just my simple view of the world - and completely off topic - sorry.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: radarspotter10 on August 24, 2009, 11:56:18 PM
protzenalp, the airnav support is well capable of answering any questions or messages without interference from others who for unknown reasons rally to their defence.
i'm glad for you that you don't have any problems but why advertise that fact?who is interested in that? what is the meaning of your message? you don't have a gripe? then why post? the forum is meant for resolving problems, not praising airnav. you can always start a new thread and name it " i dont have any problems with airnav"
cheers, frank

You see it as a problem, but I don't.

I think that the forum is much more than a 'problem solving' area anyway.  It is a community of like-minded individuals who want to help each other and to help AirNav produce the best possible solution to make our hobby more enjoyable.  Why not praise AirNav if it is deserved.  There are too many people out there in the big wide world who are quick to criticise but slow to praise.  You can get much more from people by working with them rather than shouting at them.

Just my simple view of the world - and completely off topic - sorry.
hi all.
To me this is a pastime that i enjoy, this forum is to help me do just that,
i have direct contact with airnav departments and they answer any question, now that's
a bonus compared to other forums.
Lets keep it that way, i and most others user appreciate there help.
from pat
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EMA on August 25, 2009, 05:01:22 AM
I agree with Allocator, Airnav deserve praise because they listen to the end user and that is why most are happy. The forum is for us all to discuss issues if some members feel their issue is for Airnav only then use the PM facility and not the open forum.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Protzenalp on August 25, 2009, 05:18:15 AM
protzenalp, the airnav support is well capable of answering any questions or messages without interference from others who for unknown reasons rally to their defence.
i'm glad for you that you don't have any problems but why advertise that fact?who is interested in that? what is the meaning of your message? you don't have a gripe? then why post? the forum is meant for resolving problems, not praising airnav. you can always start a new thread and name it " i dont have any problems with airnav"
cheers, frank

First of all, I don't need you to tell me what I can post and what not. I didn't realise anyone had appointed you the thread police. Secondly, I wasn't praising AirNav, but I was disagreeing with your post and your point of view. There is a difference and it is something I am entitled to do. Thirdly, if the Forum was only for bleating and complaining it would be a pretty miserable place.

Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: dumpty on August 25, 2009, 06:11:34 AM
protzenalp, the airnav support is well capable of answering any questions or messages without interference from others who for unknown reasons rally to their defence.
i'm glad for you that you don't have any problems but why advertise that fact?who is interested in that? what is the meaning of your message? you don't have a gripe? then why post? the forum is meant for resolving problems, not praising airnav. you can always start a new thread and name it " i dont have any problems with airnav"
cheers, frank

First of all, I don't need you to tell me what I can post and what not. I didn't realise anyone had appointed you the thread police. Secondly, I wasn't praising AirNav, but I was disagreeing with your post and your point of view. There is a difference and it is something I am entitled to do. Thirdly, if the Forum was only for bleating and complaining it would be a pretty miserable place.



Well said that man.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GlynH on August 25, 2009, 06:51:19 AM
For God's sake AirNav lock this thread and start afresh.

Protzenalp, as much as we all feel frustrated - no matter which side of the fence we are on there is no need to get nasty & make insulting, personal remarks at another forum user.

Incidentally in response to a previous post by you where you state, quote;

"If there is an item which is ok for the majority of users, it would not make good business sense to pander to a noisy minority."

You will be aware, surely that even if AirNav did concede the point and change it to suit that it would not affect the majority of users anyway as it would still remember where it was set in any case?

It would however prevent that not insubstantial 10% of users who have paid a substantial amount of money to AirNav feeling alienated and upset - whatever their reasons - for wanting it to remember their own preferences.

I have always fed my data to the network but it does annoy me that ANother insist it always be turned on when starting the app despite it being turned off by the user.

TBH after reading this thread it makes me want to turn it off and just not bother any more...

-=Glyn=-
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EMA on August 25, 2009, 07:19:28 AM
Glyn, locking the thread won't help because it will start all over again in a new thread.

The only answer is for Airnav to moderate the threads.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 25, 2009, 08:54:30 AM
Any further discussion of the tickbox or personal insults and the post will be removed.

This has been done to death now and and its getting silly.

Lets look forward to the new release. The beta is being tested by our closed beta test group and they seem happy so far :)
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Protzenalp on August 25, 2009, 09:33:21 AM
Protzenalp, as much as we all feel frustrated - no matter which side of the fence we are on there is no need to get nasty & make insulting, personal remarks at another forum user.

Glyn, you are of course absolutely right. I have removed the insult in question.

Mike
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: radarspotter10 on August 25, 2009, 11:21:36 AM
so tick boxes are taboo. ok when is the 3.2 version due? so that we can finally praise airnav for their good work, i hope.
cheers
frank
airnav
I get the feeling there's people on this forum on a mission.
sterigia, try reading the post "Any further discussion of the tickbox or personal insults and the post will be removed".
from pat
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 25, 2009, 11:45:44 AM
sterigia,

Its now your last chance, any other silly posts from you and you will be banned. We are not going to respond to any of your posts which are written to get a reaction from us, we don't have time for silly games.

I agree radarspoter10 there are peope on this forum who are only here to cause trouble or want a specfic feature/change and do anything to get it pushed through.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Deadcalm on August 25, 2009, 03:47:52 PM
I don't like silly posts, or silly games either, so, Airnav - straight answer - why can the Shared Flights check box not be "off" by default?

Reasonable question, to which you have not yet posted a satisfactory answer.

DC
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: EMA on August 25, 2009, 05:21:37 PM
Hi DC

If you don't want to share use your firewall to block data. Airnav have made it clear that the default is on not off. They developed the software so that is their right to decide how it works not yours.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: abrad41 on August 25, 2009, 05:27:22 PM
Hi DC

Just calm down mate, you now what happened before, just except Airnav decision.

Andy
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: radarspotter10 on August 25, 2009, 07:38:31 PM
Hi DC

Just calm down mate, you now what happened before, just except Airnav decision.

Andy
dc.
from dc "straight answer - why can the Shared Flights check box not be "off" by default?"
read Reply #97 on: August 23.
As i said before,I get the feeling there's people on this forum on a mission.
from pat
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: Allocator on August 25, 2009, 07:45:27 PM
Yes, trying to make something out of nothing :-0

There is not an issue here that 5 mouse clicks can't solve - but then that appears to be too much for some people who want to save us all from ourselves :-)

I'm a sharer and proud of it!
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: viw on August 25, 2009, 08:18:10 PM
@ Allocator

I totally agree!!

Gerald
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: GlynH on August 25, 2009, 08:49:52 PM
As i said before,I get the feeling there's people on this forum on a mission.
from pat

I don't think anyone here is on a mission Pat.

For someone to spend £400 on a RadarBox, £100 on an antenna, £100 on a pre-amp and £100 on cables, connectors, etc. IMHO they earn the right to politely ask a question - no matter how awkward it might be - and expect a civil answer.

There are some knowledgable people here and we all share the same hobby in our own way with different ideas about what we want and how we would like to achieve it.

I for example always share my data but it bugs the hell out of me that my own preferences would not be honoured if I set them...much like previous versions of ANRB that always forgot I had trail lines turned off.

Every time I started the program it took me two mouse clicks to rectify but it was two mouse clicks too much.

To many people it would not be an issue but it annoyed/frustrated me big time.

I like my PC to make my life easy...;^)

It would annoy me even more if I had to perform 5 mouse clicks every time I launched the damn program!

What one person can put up with can be a big problem for someone else...remember...one man's meat is another mans poison.

As I said before for me it is a non-isssue but if one applied a modicum of common sense and logic it would certainly dictate that a users preferences should be followed.

Regards,
-=Glyn=-
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 25, 2009, 09:05:28 PM
We did explain why we have done it, and a civil answer has been given to this and many times in other threads of similar type on the forum. Its when customers who really want something know how to play the game.

If they say your support is not good etc.. they know they will get a reaction and we will be forced into doing something. This is extremely annoying for us as we cannot do everything that a customer asks.

This is a typical example where this has happened. Unfortunately we do have few other users (whether customers or not) who do like to pick on these things and cause a fuss.
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: radarspotter10 on August 25, 2009, 09:13:01 PM
As i said before,I get the feeling there's people on this forum on a mission.
from pat

I don't think anyone here is on a mission Pat.

For someone to spend £400 on a RadarBox, £100 on an antenna, £100 on a pre-amp and £100 on cables, connectors, etc. IMHO they earn the right to politely ask a question - no matter how awkward it might be - and expect a civil answer.

There are some knowledgable people here and we all share the same hobby in our own way with different ideas about what we want and how we would like to achieve it.

I for example always share my data but it bugs the hell out of me that my own preferences would not be honoured if I set them...much like previous versions of ANRB that always forgot I had trail lines turned off.

Every time I started the program it took me two mouse clicks to rectify but it was two mouse clicks too much.

To many people it would not be an issue but it annoyed/frustrated me big time.

I like my PC to make my life easy...;^)

It would annoy me even more if I had to perform 5 mouse clicks every time I launched the damn program!

What one person can put up with can be a big problem for someone else...remember...one man's meat is another mans poison.

As I said before for me it is a non-isssue but if one applied a modicum of common sense and logic it would certainly dictate that a users preferences should be followed.

Regards,
-=Glyn=-
hi GlynH
Your missing my point, airnav have explained all this in Reply #97 on: August 23,
its now the 25/26 aug, and your not the only one who had to buy there RadarBox,
glynh i personally can not see where the problem is off/on makes no difference to me.
that just my opinion.
from pat
Title: Re: RELEASED - AirNav RadarBox 2009 - 3.01 Beta - Part 2
Post by: AirNav Support on August 25, 2009, 09:25:06 PM
This thread is being locked now, the subjects have moved away from the Beta issues and Beta 3.02 is not far off now.