AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: AirNav Development on July 21, 2009, 11:30:09 AM

Title: Final List of Pending Problems
Post by: AirNav Development on July 21, 2009, 11:30:09 AM
We have reviewed all the emails and comments from our users and prepared the list below. We will use it to produce the final update and the released V3.0 Patch to the public.
If you have any further bug/problem to add please do it now on this topic.

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-The Execute a file box is still always ticked in alerts.

-Flights on the network grid still jump around but not as bad as in the last exe...or so it seems so far.

-Sometimes an Alert warning will force RadarBox to jump to the front of all windows.  RadarBox jumping to the front still seems to happen randomly for other reasons that I can't figure out yet.

-I'm experiencing the same issue. When first started network flights are normal, however when "Show All" is selected all of the flights from the MyFlights grid appear in the network grid.

-The Flight ID Alerts and squawk alerts do not work at all, either with a specific ID or code entered or with a wildcard entries.
Also do you use the email function to notify you of an alert?. On the alerts that do function correctly, when I receive an email only one line (whatever was identified to alert on) is sent. In previous versions I would get additional flight details such as Flight ID, Aircraft type, speed, heading etc.  Those details still show in a pop up window but are not transferred over to the email notification as in past versions.

-When an alert is generated and an email is generated, only the feature that is alerted on is transmitted in the email. For example, a registration alert only shows the registration that is alerting. Previous versions would also include the Flight ID, Registration, Aircraft Type, Route Altitude and Speed, for an alerted aircraft if any of those fields had information.

-The problem with old routes is still present - see attached gif - Dev was going to show the old route if no update was available, but it's still not showing.

-the '*' symbol for new contacts is still not working

-I still get a very large number of "Flight does not have positional information' messages when double clicking on flights in the grid even with the NA flights removed.

-The * symbol only appears in reporter for codes with no Reg/Serial. When these update the * does not appear in reporter like it used to for new contacts like it used to.
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GlynH: Slow Menus: unfortunately there is nothing we can do about this. 99% of the users report this problem is corrected. It is, we are sure, something related to the user computer. Unless we have dozens of reports from users with the same problems we consider this one corrected.
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Title: Re: Final List of Pending Problems
Post by: GlynH on July 21, 2009, 12:28:13 PM
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GlynH: Slow Menus: unfortunately there is nothing we can do about this. 99% of the users report this problem is corrected. It is, we are sure, something related to the user computer. Unless we have dozens of reports from users with the same problems we consider this one corrected.
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Ooh look...I've got my own paragraph...;^)

It's definitely related to the user computer - it's called AirNav RadarBox 2008 / 2009 ;^)

Seriously though...Aleksey had all but eliminated what has been a major issue for me ever since I purchased my RadarBox a year ago in v2.10 Beta but for some reason it seems to have crept back in.

I have seen this behaviour on every other machine where I have seen RB running to some degree or another but I understand that it can be difficult to resolve if you cannot reproduce it.

It is the only program I have on my PC that exhibits such behaviour along with many instances of showing the sleepy pointer/hourglass cursor which I believe is all tied in to the same fundamental problem.

I fully understand - and agree - that you can't continue to spend any more time on this issue just on my behalf.

If I am the only one who suffers from this problem when you release the final 3.0 update to the public then I will finance & build a new computer and send this one to you so you can experience it first hand!

If not then you can buy me a new computer - either that or go back to the drawing board and fix it pronto.

Deal? ;^)

Not wishing to be pedantic but if it exists then you cannot consider it corrected - ignored maybe but not corrected.

Here's looking forward to that new computer...whoever pays for it :-)

Thanks for all your hard work & support.

You have a tough job that is not made any easier by your insistence on quoting dates for the next software release - don't go there. Tell them it will be ready when it is ready.

Unless one of us guys in here are asking of course! :-)

Kind regards,
-=Glyn=-
Title: Re: Final List of Pending Problems
Post by: AirNav Support on July 21, 2009, 01:12:56 PM
Glyn,

Went it goes out to public beta and if people find the same as you then it will be looked again deeply.

At the moment with other testers in the group who have the slow menu issue are not reporting it.

Though we will get a better view the public beta.
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 21, 2009, 03:05:19 PM
Another one I mentioned earlier is that we're still getting flights without position in the network grid (but they're not marked "NA"), and still getting NA flights in SmartView.

Rod
Title: Re: Final List of Pending Problems
Post by: AirNav Development on July 22, 2009, 02:39:41 AM
Current status of corrections:

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>-The Execute a file box is still always ticked in alerts.
Corrected.

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>-Flights on the network grid still jump around but not as bad as in the last exe...or so it seems so far.

We are still working on this one.

--------------------------------------------------
-Sometimes an Alert warning will force RadarBox to jump to the front of all windows.  RadarBox jumping to the front still seems to happen randomly for other reasons that I can't figure out yet.

It will take more than 1 week to investigate this one in detail so as it is being reported by only one beta tester and no users reported it on the forum we will go ahead with V3.0 Patch 1 public beta to check the output from the rest of the community.

--------------------------------------------------

-I'm experiencing the same issue. When first started network flights are normal, however when "Show All" is selected all of the flights from the MyFlights grid appear in the network grid.

Corrected.
--------------------------------------------------

-The Flight ID Alerts and squawk alerts do not work at all, either with a specific ID or code entered or with a wildcard entries.

Only one alert will be sent per mode-s received. So for example you set an alert for A380, SIA001 and mode-s of the aircraft, only one alert will be triggered for the aircraft. So if the the first alert in the in range one, no more alerts will be triggered for that aircraft. This explains the "error" above.

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>Also do you use the email function to notify you of an alert?. On the alerts that do function correctly, when I receive an email only one line (whatever was identified to alert on) is sent. In previous versions I would get additional flight details such as Flight ID, Aircraft type, speed, heading etc.  Those details still show in a pop up window but are not transferred over to the email notification as in past versions.

You will receive all the details available when the alert is triggered. We have confirmed this and it working properly. If only one detail is available then the alert is sent only with this one.
--------------------------------------------------

-When an alert is generated and an email is generated, only the feature that is alerted on is transmitted in the email. For example, a registration alert only shows the registration that is alerting. Previous versions would also include the Flight ID, Registration, Aircraft Type, Route Altitude and Speed, for an alerted aircraft if any of those fields had information.

Explained above.
--------------------------------------------------

-The problem with old routes is still present - see attached gif - Dev was going to show the old route if no update was available, but it's still not showing.

We have tested this one several times and it worked. In resume if you have on your local database, for example, flight ABC123,EGLL,KDFW older than 6 months, it tries to contact the server. If nothing is retrieved then the local data, even if old, will be used. Any other beta testers experiencing this problem?

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-the '*' symbol for new contacts is still not working

Corrected.
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-I still get a very large number of "Flight does not have positional information' messages when double clicking on flights in the grid even with the NA flights removed.

Corrected. If no position is known or it is expired the flight will not appear on the NW grid.

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-The * symbol only appears in reporter for codes with no Reg/Serial. When these update the * does not appear in reporter like it used to for new contacts like it used to.

Corrected.
--------------------------------------------------

>SmartView showing flights with status NA

Corrected.

--------------------------------------------------
Title: Re: Final List of Pending Problems
Post by: AirNav Development on July 22, 2009, 02:53:24 AM
Last exe available at:
http://www.airnavsystems.com/download/personal/anrb.exe
Title: Re: Final List of Pending Problems
Post by: GlynH on July 22, 2009, 05:25:01 AM
Thanks for that...installed & testing.

Execute a file now seems to remember where it was last set thanks but I am a little confused as to what you are saying about email alerts?

The problem with all of the available details not showing up in the email Alert is still there.

Just got a single Alert from my Aircraft alert set for A38*

The pop-up alert box shows;
Registration VH-OQA
Aircraft A380
Altitude 40000

The email simply says;
Alert Time: 2009/07/22 05:04:49
Received Aircraft: A380


While writing this just had a second alert from my In Range alert. Pop-up box says;
Flight In Range: G-BYAT
Flight ID: TOM8JV
Aircraft B752
Latitude: N52.07.2
Longitude: W001.24.5
Altitude: 12375
Speed: 353
V/S: 2688
Heading: 144

The email alert simply says;
Alert Time: 2009/07/22 05:13:37
Flight In Range: G-BYAT

-
Alert Generated by AirNav RadarBox 2009 - 3.0 Beta - Patch 1 http://www.airnavsystems.com


Email Alerts on previous versions used to give full details of Total flight information under the type of Alert, eg;

Alert Time: 2008/07/25 05:54:11
Flight In Range: N199UA

Total flight information:
Flight ID: UAL930
Registration: N199UA
Aircraft: B744
Routing: KLAX-KSFO-EGLL
Latitude: N52 02.4
Longitude: W001 23.2
Altitude: 17200
Speed: 360
V/S: -1472
Heading: 145

-
Alert Generated by AirNav RadarBox 2008

Obviously reporting Total Flight Information in RB2008 but this behaviour changed somewhere along the way as v2.10 Beta only reports the one-line Alert.

I don't know whether the earlier 2009 version reported Total Flight Information as I was unable to test as I had changed ISP and wasn't able to receive any Alert emails at all during that time until the release of 2.10 Beta.

Hope that helps.

Kind regards,
-=Glyn=-
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 11:49:33 AM
Little glitch;

In MyFlights, if you turn off photos/details and aircraft history, and then turn on aircraft history, photos/details appear as well.

Also, if you have both showing, then turn off photos/details, then turn off aircraft history, photos/details appears.

Rod
Title: Re: Final List of Pending Problems
Post by: AirNav Development on July 22, 2009, 01:27:16 PM
We will have a look at these 2 today. Please keep posting errors until tonight as we plan to release V3.0 to the public tomorrow.
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 02:27:55 PM
Good news - F9 works at last! Hurrah for Dev!

Rod
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 03:14:50 PM
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
GlynH: Slow Menus: unfortunately there is nothing we can do about this. 99% of the users report this problem is corrected. It is, we are sure, something related to the user computer. Unless we have dozens of reports from users with the same problems we consider this one corrected.
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Ooh look...I've got my own paragraph...;^)

It's definitely related to the user computer - it's called AirNav RadarBox 2008 / 2009 ;^)

Seriously though...Aleksey had all but eliminated what has been a major issue for me ever since I purchased my RadarBox a year ago in v2.10 Beta but for some reason it seems to have crept back in.

Kind regards,
-=Glyn=-

Hi Glyn

I suffered from the slow menu issue on all of my quad core systems prior to the 2.1 beta but since then I see no issues. Whilst this does not help you I have swapped and chopped systems in the hope something may happen but alas not ;-)

Kevin
Title: Re: Final List of Pending Problems
Post by: Tallyho on July 22, 2009, 04:23:28 PM
Maybe this is me but I though we had a beta version with the climb and descent arrows showing on the map view but we seem to be back to + and - now.
Perhaps it was me and I was dreaming.
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 04:26:40 PM
Tallyho - we had problems with people using different fonts, so it was dropped from this version - there may be an option for this in the future.

Rod
Title: Re: Final List of Pending Problems
Post by: prbflight on July 22, 2009, 04:31:37 PM
I am still getting the following warning when I run the program

(http://lh3.ggpht.com/_apPKzN_-qUQ/Smc6FtHBw7I/AAAAAAAAAM4/clZTDqJOZr0/s400/security%20warning.jpg)

With this new exe I no longer get the 'execute a file' box ticked by default. 

My e-mailed alerts are still only showing the Registration code etc. and no details as per above mentioned issues.

So far everything else seems fine but I will continue to test throughout the day.

Paul@cyyb
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 04:35:03 PM
Paul - I think that warning message is OK - just uncheck the "Always ask before opening this file" box!

I'm not sure that AirNav can control this - perhaps it will change when they get the signed drivers!

Rod
Title: Re: Final List of Pending Problems
Post by: prbflight on July 22, 2009, 05:52:13 PM
Paul - I think that warning message is OK - just uncheck the "Always ask before opening this file" box!

I'm not sure that AirNav can control this - perhaps it will change when they get the signed drivers!

Rod

Roger that Rod, I just didn't want the exe being released if everyone is going to get this warning.  Too easy to fix but it would certainly stir up some folks out there....

Is anyone else experiencing delays connecting to the network with this exe or is it just me?  It seems to hang a lot longer then normal.  Anyone?

Paul@cyyb
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 06:15:55 PM
Is anyone else experiencing delays connecting to the network with this exe or is it just me?  It seems to hang a lot longer then normal.  Anyone?

Paul@cyyb


I was having issues about 20 mins ago with network timeouts but it now appears okay.

Kevin
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 06:23:58 PM
I have been away for a couple of days at RIAT, I notice a major drop in network flights from around 1000-1200 to 600-700 is this because NA flights are no longer included?

Kevin
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 07:09:12 PM
Kevin - that's what I assumed, mind you, the number seems to be down on what it was before we were smitten with the NA flights.

I seem to be suffering from network delay and occasional random freeze-ups for 10 seconds or longer - once or twice my network grid has blanked out entirely, but recovered again by itself. I put it down to having a very slow broadband connection (nominal 840kbs, but often a lot slower).

Rod
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 07:11:07 PM
Hi Rod

A have a 10MB connection so it is not access issues but the network count is nearly half of what it used to be.

I am seeing the network icon change from green to yellow occaisionally.

Kevin
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 07:12:07 PM
Currently I have 80 Myflights and 620 Network flights.
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 07:19:07 PM
I'm on about 700 network flights (but only 26 local flghts with ADS-B).

Interestingly, Tools...Network statistics shows around 1300 flights for this time of day, but I've never really understood that graph :^)

Rod
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 07:21:49 PM
I hope this is only a temporary blip, if the new Beta means a drop in flights that will go down like a lead ballon. :-(
Title: Re: Final List of Pending Problems
Post by: AirNav Support on July 22, 2009, 07:31:13 PM
The network has been streamlined. There were lots of complains that aircraft were not timing out on the network and instead hanging around the approaches to airports.

We worked out a way to remove them by using NA in the network but nobody liked that idea either. So now there not shown when they timeout. We can't win really?

The graph takes a larger timeout value.
Title: Re: Final List of Pending Problems
Post by: Allocator on July 22, 2009, 07:31:41 PM
I think that the number is fairly academic - it all the Network traffic is good traffic rather than being boosted by those NA tracks, then all is well.  The worldwide coverage looks reasonable for this time of day.
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 07:35:03 PM
Thanks for the explanation, Support!

Rod
Title: Re: Final List of Pending Problems
Post by: EMA on July 22, 2009, 09:10:17 PM

We worked out a way to remove them by using NA in the network but nobody liked that idea either. So now there not shown when they timeout. We can't win really?

The graph takes a larger timeout value.

I accept the explanation and you can win because it was a honest reply.

Kevin
Title: Re: Final List of Pending Problems
Post by: RodBearden on July 22, 2009, 10:12:01 PM
I'm still wrangling with missing routes: How come MyLog isn't showing this route, when it's plainly up to date in the Routes table?

And how come the MsgCount is 1, when the start and end times aren't identical?

Also, why is the MsgCount column green?

Rod
Title: Re: Final List of Pending Problems
Post by: airfire on July 23, 2009, 12:00:09 AM

The problem with all of the available details not showing up in the email Alert is still there.

Just got a single Alert from my Aircraft alert set for A38*

The pop-up alert box shows;
Registration VH-OQA
Aircraft A380
Altitude 40000

The email simply says;
Alert Time: 2009/07/22 05:04:49
Received Aircraft: A380


Email Alerts on previous versions used to give full details of Total flight information under the type of Alert, eg;



GlynH, I agree the alerts problem is NOT fixed. I had an aircraft alert on aircraft with information available for the Registration, aircraft and altitude. The pop up box displayed the alert properly but the email was the same as your example, only the Aircraft field had information.

Similar results with alerts set on other fields, the pop up displays everything known about an aircraft but the emails are sent with only the alerted field displaying any information.
Title: Re: Final List of Pending Problems
Post by: AirNav Development on July 23, 2009, 01:07:54 AM
Topic locked and a new one created.