AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: aps on June 06, 2009, 08:30:05 AM
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Hello all , im a little confused here ...
After installing Vista yesterday (upgrade from xp ) ive found the msgs/sec have dropped
dramatically ... at least by half !
I was getting say upto 200 ... now this morning im only getting upto 40 !
anything i should know in the settings etc etc ? ( changed refresh rate to 4000 )
or am i going to go back to XP and call vista an utter waste of money ?
Any advice would be really helpful
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I wonder if Vista has installed its own driver, rather than using the RadarBox driver?
I'm not a Vista user, so one of the experts will have to help out here.
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How does your current range and My Flights count compare with what it was previously (at a similar time of day)?
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How does your current range and My Flights count compare with what it was previously (at a similar time of day)?
Way off ! currently only have 15 flights when im used to over 50+
cheers
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Read this....
http://www.airnavsystems.com/forum/index.php?topic=2672.0
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Just a bit odd that the Vista install/upgrade corresponded with the drop in traffic detected. I'd still look at the driver first before assuming the worst.
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Indeed - but it's all food for thought.
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Hi , tried installing the box on my laptop ... looks like the same !
Possibly the weather at the mo .. cloudy and heavyish rain , plus reinstalled the driver off the disc .
Same ... ill keep it running for a while and see if anything improves with the change of weather etc..
Not going to hold my breath though ..
Looks like a repair ! if so ...who where and how much ?
thanks APS
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if so ...who where and how much ?
Waters & Stanton (who look after all UK ANRBs for Airnav)
Cost - should be nothing - warranty should cover.
However you should at first approach the supplier(if not W&S).
As it is the same on another machine - looks possible you have the SAW filter problem
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Thanks Dave , im sure the box is still under warranty ... but i aquired it through someone else .. used .
So im resigned to the fact i may need to pay as im not sure the warranty will have transfered with the ownership ?
Maybe Admin/support could advise
thanks again Tony
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Running for over 7hours now , still the same ...
Any input from support would be great if possible now.
regards
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Sorry to bleat on about the driver issue, but is is work making 100% sure that you are OK here. I have no idea how you do this with Vista, but it is well worth while actually looking at the Device Manager to make sure that RB IS using that driver. I've managed to run RB (not very well) using the completely wrong FTDI driver.
See this support video:
http://www.airnavsystems.com/radarbox/video/Drivers.wmv
At least if you rule this out as the problem, then it will put you in a better position to explain your problem.
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Not a problem Allocator , im all for different ideas etc.. ive already been into the device manager and it shows the drivers are all upto date etc .. i even deleted it and re-installed the device while aquireing the driver from the nav disc.
thanks again Tony
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Tony
Where did you find the details of the driver in vista?
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Tony
Where did you find the details of the driver in vista?
hi , into control panel then device manager and under usb controllers , it shows the driver is working perfectly or not .
cheers
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Hi aps, irrespective of whether you are the original buyer, AirNav will cover the warrantee period of 2 years.
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That is correct, however it seems its unlikely its the issue that Dave mentioned. It think something about you moving it to your new pc and then connecting the leads again might have damaged something.
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That is correct, however it seems its unlikely its the issue that Dave mentioned. It think something about you moving it to your new pc and then connecting the leads again might have damaged something.
No .. everything stayed exactly where it was ..it was only the OS that was changed . Even when i tried it on the laptop i brought the laptop over to the box and just plugged the USB port into it .
but thanks for the input Admin , gettin a little concerned now .. no radarbox for a few days ... what am i going to do ?
Right ... so who do i send the box to repair ?
any address or contact number ?
Again thanks very much everyone for the help ...
Tony
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Tony
Thanks for that. It does help if your check the drivers with the RB plugged in! :(
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Tony contact us via the methods in our signature and we will send you the details.