AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: AirNav Development on October 02, 2007, 12:37:25 AM
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Please Note: This patch is already installed for RadarBoxes bought after Oct 7th 2007, Do NOT attempt to install it again, you may cause damage to your RadarBox
AirNav RadarBox 2007 Patch 1 is available for download.
This addresses all the reports received until now.
We have named this version 1.3.
Instructions:
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1- If you currently have Version 1.2 (the last beta patch) installed you only need to replace anrb.exe file.
a) Download it from:
http://www.airnavsystems.com/download/ANRB/ANRB13/ANRB.exe
b) Overwrite your existing ANRB.exe usually located at:
usually "c:\Program Files\AirNav Systems\AirNav RadarBox 2007"
c) You don't need to update your current RadarBox Drivers / firmware.
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2- If you have version 1.1 or 1.0 you should uninstall it and then install the new Version 1.3.
Important: do not follow the steps below if already have V1.2 installed (patch 1). Note that only 5% of the users need the steps below as most have already V1.2 running.
a) Uninstall your present version by going to:
- "Windows Start Menu", "All Programs", "AirNav Systems", "AirNav RadarBox 2007", "Unistall AirNav RadarBox 2007"
b) Download and install the new version from:
http://www.airnavsystems.com/download/ANRB/ANRB13Setup.exe
c) You now have to update your current drivers. To do so:
To update them:
- Go to "Windows Control Panel", "System", "Hardware", "Device Manager";
- Browse "Universal Serial Bus Controllers";
- Double Click over "AirNav RadarBox";
- Go to the "Driver" tab, click "Uninstall";
- Unplug your RadarBox from the USB Plug and then plug it again;
- Windows detects a new hardware;
- Select "Install from a list or specific location (Advanced)"
- Select "Don't search, I will choose the driver to install";
- Click "Have Disk";
- Select the "C:\Program Files\AirNav Systems\AirNav RadarBox 2007\Drivers" folder;
- Click Next and follow the specified instructions.
d) Your need to update your firmware. To do so download the firmware update application from the address below and save it to "c:\Program Files\AirNav Systems\AirNav RadarBox 2007":
http://www.airnavsystems.com/download/anrb/anrb13/FirmwareUpdater.exe
e) Run the firmware update application.
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With this patch we consider all reported problems corrected. This is not a beta but a final release.
AirNav Systems continues to need your help for feedback. We are already developing V1.4 which will have some new outstanding features.
Please keep your suggestions (and possible bug reports) coming and of course, thanks for all of those that have helped us until now.
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Working! Let's go for 1.4! Doro
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After running firmware updater it fails to run.
RB.dll not found
running Vista Premium
Any ideas
Spotter70
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Make sure you put the firmware updater in the RadarBox folder, before you run it.
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Thanks for that
all seems to be working.
What is Pan Flight and how does it work.
Also some aircraft do not have tags
Also here is a polar diagram for you
Regards
Spotter70
[attachment deleted by admin]
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Thanks for that
all seems to be working.
What is Pan Flight and how does it work.
Also some aircraft do not have tags
Also here is a polar diagram for you
Regards
Spotter70
Spotter,
Regarding the lack of labels (tags), do they appear when you zoom in?
You seem to be using quite a large font and you have large spaces between the lines of the label, RB will only draw the labels if it has space to do so, so when you zoom out as there is less space, there will be less labels. See one of my screen shots below for comparison:
http://farm2.static.flickr.com/1295/1391988543_e22cb95f8f_o.jpg
I haven't found Pan Flight yet, where is that?
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Want to make sure I've done this right. Downloaded and over written as you say and when I check the new anrb.exe it says its product ver 1.0.0.0 and version 0.0.0.0 .
If this is now the correct version then not sure its does what it should. My lists are not staying in the sort order I choose, but jumping all around and it has not populated my log as I was led to believe it would. Hope its me thats made a mistake otherwise I'm less than impressed.
Saw mention of Pan Flight...not found so have I downloaded an old patch and not v1.3 ??
Rgds
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Run it and go to Help -> About, inform us the details that is shown?
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Want to make sure I've done this right. Downloaded and over written as you say and when I check the new anrb.exe it says its product ver 1.0.0.0 and version 0.0.0.0 .
If this is now the correct version then not sure its does what it should. My lists are not staying in the sort order I choose, but jumping all around and it has not populated my log as I was led to believe it would. Hope its me thats made a mistake otherwise I'm less than impressed.
Saw mention of Pan Flight...not found so have I downloaded an old patch and not v1.3 ??
Rgds
B744,
Look at the Help/About menu. You should see:
Software Version: ANRB13
Software Version Date: 2007/10/02 01:14
There are some fixes which haven't been implemented yet, the sort order of the list is one.
However, the photo loading, GAS interface and database updating should all be OK. Also, the Network Data timeout also works properly now.
No idea what Spotter70 is referring to with Pan Flight, maybe he's talking about panning (moving) the map?
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version as you say. sort order was supposed to be fixed because in its present state its very user unfriendly.
As for GAS updates, 401296 as an example. clicked on it and nothing happens yet sbs populate has all the details and I have selected download 2 photos even though I dont want any !!
Not the giant leap I'd hoped for !!
Rgds
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b744,
There won't be a massive difference if you have been using the betas or other versions we have passed around. This is the full release for any of the major issues which have been caught. For customers who are on version 1 and did not want to update to the betas then its a big change.
As it says above Please keep your suggestions (and possible bug reports) coming and also the database is going through a change to make it easier to update etc. but these things do not happen overnight. Further as mentioned before we get many requests which are then filtered down, we will enadevour to get them all done but sometimes there are more pressing issues.
Hope that explains things.
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OK...2 questions
1/do I need to download any photos for the GAS link to work
2/can I update the my log facility which is full of blanks and if so, how ie I want details against the hex codes that currently have no details
rgds
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OK...2 questions
1/do I need to download any photos for the GAS link to work
2/can I update the my log facility which is full of blanks and if so, how ie I want details against the hex codes that currently have no details
rgds
b744
An easy answer to the GAS/Photo issue.
- If you already have one photo in the Data/Photo directory - say G-AABB.jpg then you will have a problem as RB will not download a second picture nor will it search the GAS database (bug - reported)
- If you have no photo of that aircraft, then the GAS database is searched, the RB database is updated, and 2 photo's are downloaded (this is correct).
- If you have no photo in the Data/Photo directory, and the airliners.net site only has one picture anyway, then the GAS database isn't searched etc (bug - reported)
- Solutions:
-- Delelete all your ****.jpg photos in the Data/Photo/ directory and let RB start again
-- Or, delete all the single jpg photos in the directory. File names are G-AABB.jpg and G-AABB,2.jpg for the second picture.
-- If there is only one photo on the airliners.net site, download it twice and save the second identical photo as ****,2.jpg
Yes, the sort order in the list is a pain, but there is a solution on the way which should be better all round.
EDIT: Forgot to mention, you do need the "Download 2 aircraft photos" ticked too.
NOTE: This information is based on my testing of the pre-release version of V1.3 and I'm currently away from an internet connection for RB, so I can't test this further.
I believe that the intent of AirNav was to get this proper version of RB out on release, rather than keeping fussing around with some of the minor stuff. It's better for us all to be working from a common point - V1.3 - than to wait for ever for a final, final version.
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Just wondering what the difference is to the ANRB exe. from Beta version and full patch. Have now (fingers crossed) got the Radarbox to work correctly after 3 months and a RTB so am now somewhat reluctant to start updating again. Just want to finally enjoy a trouble-free piece of equipment, again fingers crossed.
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Any software utility for check if has installed correct the new firmware??
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It's in the RB-Software. See "Help -> About".
Markus
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Thanks Markus for info. I upgrade later to new ver. but i ask you in the new patch 1.3 shows the firmware of receiver, or only the version of software?
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Its shows you both the version name of the software and your firmware version.
Brisbane:
If you are using Beta 1.2 then its just a simple upgrade which will not affect the RadarBox itself.
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Thanks Markus for info. I upgrade later to new ver. but i ask you in the new patch 1.3 shows the firmware of receiver, or only the version of software?
flyhigh,
V1.3 shows:
Software Version: ANRB13
Software Version Date: 2007/10/02 07:14
Firmware Version: 1.01.0
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Mine shows 1.01.2 ?
Markus
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Mine shows 1.01.2 ?
Markus
That's interesting. I did do the Firmware upgrade from an early Beta1.1, so maybe there was a later version?
AirNav, can you confirm the latest firmware upgrade, 1.01.0 or 1.01.2 and what is the difference. My RB is working faultlessly with 1.01.0
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As far as I am aware there is no difference which affects RadarBox so aslong as its 1.01.. then its fine.
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As far as I am aware there is no difference which affects RadarBox so aslong as its 1.01.. then its fine.
I'm happy with that, as I said, RadarBox is working fine on my 2 PC's.
Thanks
Allocator
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Nice Markus Thank you
Chris
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Unfortunately I'm again having problems with the software.
I updated the previous version, now it shows ANRB 13, 2007.10.2, firmware 1.01.2.
The program freezes as soon as an alert window pops up and I want to scroll through the messages or simply want to close it.
:(
This problem did NOT appear with the last beta version.
There is also no picture showing up in the "one picture mode" (preferences set to "Download Aircraft photo"). But maybe this is the bug already reported.
Maybe I should change back to the beta?
Markus
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The program freezes as soon as an alert window pops up and I want to scroll through the messages or simply want to close it.
This problem did NOT appear with the last beta version.
There is also no picture showing up in the "one picture mode" (preferences set to "Download Aircraft photo"). But maybe this is the bug already reported.
Markus,
Read my earlier post today regarding the photos. If you don't have "Download 2 photos" selected, NONE will download. Also, if you already have a SINGLE photo of that aircraft, then a second one will not download and nothing will show under the aircraft list.
Also, if the aircraft is not in the GAS database, then you will not get a photo download as RB will not have a registration to search.
Regarding the "Alert Freeze" - I have suffered this in the past, but only for certain aircraft! Because I have not been able to pin this down, I haven't been able to report it as a sensible bug report to AirNav.
Aircraft I pick up that produce the freeze are:
In the Aircraft Alert box:
L188
A380
So I tried putting the registrations of the A380's in the Registration box - and I got another freeze!
This is such an odd fault, I can't say what is causing it. I do think though, that if you leave the Alert box open (don't close it when an aircraft alert appears), and you wait for a "good" alert, then you can close the alert box without a freeze.
Maybe if we start keeping a note of the aircraft that are causing this, we can work out what is going on. It happens so infrequently for me, I haven't actually bothered to keep a list.
You can close RB down by using the red X at the top right of the RB window (not the Alert Box) and run it again without any problem. Of course, if the same aircraft alerts, then you get the freeze again.
I've tried switching off the Alert sound, still get the problem. Turn off the Alert pop up window and I think that it was OK - except you can't see which aircraft caused the alert.
This did happen with 1.1 and 1.2 for me, but it hasn't happened yet with 1.3 although I do expect it to happen.
I would stick with V1.3 if I were you, because the GAS populate and network timout works, and the Alert freeze did happen with the earlier Beta versions.
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Thanks Allocator.
I deactivated the alert window.
Still a bit frustrated with final 1.3 as I thought the photo issues were finally solved and you could sort the list now and it stays with this sorting.
Before expecting further "great news" from AirNav I would prefer the bugs to be fixed first, PLEASE.
Markus
EDIT: I did not have any problems with the alerts/ alert window in the last beta version. I did NOT change any settings in the alerts...
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Markus,
It's a difficult choice between people like me who ask for the updates as soon as possible, even if they have a few bugs, and people who want the finished item :-)
The photo download and GAS database populate works very well. If you want to do an easy fix, just delete all your jpg's in the /Data/Photo/ directory and make sure you have the "Download 2 Photos" selected. Just see how fast the photo directory is repopulated!
I now have 78,917 populated aircraft records in my RB database (can't remember how many RB came with) thanks to the GAS link, 123,452 routes and 10,910 photos (5,455 aircraft with 2 photos each). By copying my /Data/ directory over to the laptop, I can run without an Internet connection and still have almost all my aircraft details and photos available - great :-)
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EDIT: I did not have any problems with the alerts/ alert window in the last beta version. I did NOT change any settings in the alerts...
Yes, but which aircraft Alert caused the problem? Was it a type, registration, flight ID or Mode S?
Why don't you leave the Alert window activated and record the aircraft causing the problem. This will help us to help AirNav sort out the problem.
Can you post a screenshot of your Alert settings and I will do the same.
All the best
Allocator
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An easy answer to the GAS/Photo issue.
- If you already have one photo in the Data/Photo directory - say G-AABB.jpg then you will have a problem as RB will not download a second picture nor will it search the GAS database (bug - reported)
- If you have no photo of that aircraft, then the GAS database is searched, the RB database is updated, and 2 photo's are downloaded (this is correct).
- If you have no photo in the Data/Photo directory, and the airliners.net site only has one picture anyway, then the GAS database isn't searched etc (bug - reported)
- Solutions:
-- Delelete all your ****.jpg photos in the Data/Photo/ directory and let RB start again
-- Or, delete all the single jpg photos in the directory. File names are G-AABB.jpg and G-AABB,2.jpg for the second picture.
-- If there is only one photo on the airliners.net site, download it twice and save the second identical photo as ****,2.jpg
Yes, the sort order in the list is a pain, but there is a solution on the way which should be better all round.
EDIT: Forgot to mention, you do need the "Download 2 aircraft photos" ticked too.
NOTE: This information is based on my testing of the pre-release version of V1.3 and I'm currently away from an internet connection for RB, so I can't test this further.
I believe that the intent of AirNav was to get this proper version of RB out on release, rather than keeping fussing around with some of the minor stuff. It's better for us all to be working from a common point - V1.3 - than to wait for ever for a final, final version.
Can you just confirm. I have my setup to only download One photo. Is this item telling me that unless I download 2 pictures then I don't get GAS Populate to work. I hope that is not the case. I only want ONE photo and even then GAS Populate should work just on the basis of the hex number not having a tie-in with anything currently in the my database and not also need photos otherwise it is a waste of time and unfair on those that dont want 2 or even 1 photo.......
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Can you just confirm. I have my setup to only download One photo. Is this item telling me that unless I download 2 pictures then I don't get GAS Populate to work. I hope that is not the case. I only want ONE photo and even then GAS Populate should work just on the basis of the hex number not having a tie-in with anything currently in the my database and not also need photos otherwise it is a waste of time and unfair on those that dont want 2 or even 1 photo.......
Remember, I haven't tried this version with an Internet connection, but yes. One picture set to download, no GAS search and no photo downloads - it is an unresolved bug.
Also, the way that the GAS populate/photo download SEEMS to work is:
- GAS database is checked to match the Mode S hex code
- Aircraft record found
- Registration from aircraft record used to search Airliners.net database
- Database populated and photo downloads take place.
- if No GAS record = no photo search
- if No photo available to download from Airliners.net, or only one photo, or one/two photos already in /Data/Photo/ directory, then no database populate.
I do think that the logic needs a tweek here AirNav, as there are too many "fail" points when some of the data/photos are not present.
When I'm running the laptop, I deselect the "download 2 photos" to give me more room for the map whilst seeing the single photo and route details.
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Because I use RadarBox on a laptop I only want to download one photo, and sometimes I even switch that off but the logic must be changed to ensure that GAS populate is checked when an unknown hex is picked up and there should be no other criteria otherwise it is useless. I dont want to have to check to see if I have photos and delete them just to get aircraft details.
AirNAv Sounds like a bit of bad logic there......
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cant agree more. I've asked for there to be an option for NO photos but GAS update. What was the logic in leaving so many aircraft out of the scope for gas populate ??
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I fully subscribe to b744's view. No Photos but GAS downloads might solve other problems. And one could finally have a longer (hopefully not jumping) aircraft list.
Markus
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"connect radar box"......... and nothing happens.
Help/about is:
ANRB13
2007/09/22 21:57
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All:
We have listened to what you have mentioned regarding scroll bars, interface and the GAS Link and we will get back with information as soon as we have it on when that will be rectified.
walfisch:
Sounds like you have not updated your driver. Please do that step otherwise you can't update the firmware.
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"connect radar box"......... and nothing happens.
Help/about is:
ANRB13
2007/09/22 21:57
Unplug RB from USB cable, pause 2 seconds and plug in again?
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My procedure for upgrade (update) software from ver. 1.0. to 1.3 on XP SP2.
I follow this order:
2- If you have version 1.1 or 1.0 you should uninstall it and then install the new Version 1.3.
Important: do not follow the steps below if already have V1.2 installed (patch 1). Note that only 5% of the users need the steps below as most have already V1.2 running.
a) Uninstall your present version by going to:
- "Windows Start Menu", "All Programs", "AirNav Systems", "AirNav RadarBox 2007", "Unistall AirNav RadarBox 2007"
b) Download and install the new version from:
http://www.airnavsystems.com/download/ANRB/ANRB13Setup.exe
c) You now have to update your current drivers. To do so:
To update them:
- Go to "Windows Control Panel", "System", "Hardware", "Device Manager";
- Browse "Universal Serial Bus Controllers";
- Double Click over "AirNav RadarBox";
- Go to the "Driver" tab, click "Uninstall";
- Unplug your RadarBox from the USB Plug and then plug it again;
- Windows detects a new hardware;
- Select "Install from a list or specific location (Advanced)"
- Select "Don't search, I will choose the driver to install";
- Click "Have Disk";
- Select the "C:\Program Files\AirNav Systems\AirNav RadarBox 2007\Drivers" folder;
- Click Next and follow the specified instructions.
d) Your need to update your firmware. To do so download the firmware update application from the address below and save it to "c:\Program Files\AirNav Systems\AirNav RadarBox 2007":
http://www.airnavsystems.com/download/anrb/anrb13/FirmwareUpdater.exe
e) Run the firmware update application.
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But after the firmware update the box needs to unplug and plug again the usb cable on usb port for resetting. The system asks AGAIN for DRIVERS. I install one more time the new drivers and everything works nice and smooth.
Chris
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Hi Chris,
If its working then great. N.B It should only ask for drivers, if you plug it into a different USB port than last time.
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Before install the new drivers for second time (same usb port) the blue led is blinking 4 times, 1blink/sec and 1 time 2blink/sec.
I think after firmware upgrade may be something change to connection between N.B and computer? Any way Works Fine now.
Chris
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Hi allocator, hi Airnav Team,
No result.
Drivers are actual: 2.04.00.3 Beta built by WinDDK
and yours?
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walfisch
Driver Files details on System- Universal Serial bus controllers- AirNav RadarBox
C:\windows\system32\ drivers\ftdibus.sys (FTDI Ltd. 2.04.00.3 Beta build by: WinDDK)
C:\windows\system32\ftbusui.dll (FTDI Ltd 1.1.0.1)
C:\windows\system32\ftd2xx.dll (FTDI Ltd 3.01.14)
Chris
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Thank you Chris,
the same, exept the last one: 3.01.12 ???
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AirNav RadarBox 2007 Patch 1 is available for download.
Goodday Sir,
Thank you for this. I will install Patch 1 within the next coming days. I am asking me one thing.
Before uninstall the old version and install the new one:
Is there no need to make a back-up from some databases I edited the last time? P.e. my aircraft database and my routes database?
What is the name of this databases and where are they located?
Thanks in advance for the answers.
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The drivers are updated again, and now also the number "3" is correct, but nothing happend:
" connect radar box" and thats the end of work.
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walfisch
The table with " connect radar box" i think showing on upgrade firmware stage. You must have the FirmwareUpdater.exe file on C:\Program Files\AirNav Systems\AirNav RadarBox 2007\ folder where is the ANRB.exe and run it ONLY from there.
Chris
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I upgraded to v1.3 last night and all is running fine. Before going to work this morning I quit then restarted RadarBox. I lost all the new contacts I received during the night. When I got home from work this evening I shut down then restarted RadarBox and again I lost all new contacts I received during the day. It is almost 24 hours since running v1.3 and I still have the same amount of contacts that I had before I upgraded. Is anyone else having this issue?
Paul
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I upgraded to v1.3 last night and all is running fine. Before going to work this morning I quit then restarted RadarBox. I lost all the new contacts I received during the night. When I got home from work this evening I shut down then restarted RadarBox and again I lost all new contacts I received during the day. It is almost 24 hours since running v1.3 and I still have the same amount of contacts that I had before I upgraded. Is anyone else having this issue?
Paul
Paul, when you say that you lost all new contacts, how did this happen? Are you referring to the marked aircraft in the Report section?
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Seen just what you mean. The Mylog total returns to pre session numbers but I think you'll find that all new contacts have been written to your database and that number will have risen the correct amount.
Rgds
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GAS update is not writing data to the database. Had an a/c on network flights which was populated but on shutdown and restart it was not present in the database.
This whole function needs a re-think and then re-worked , and soon.
rgds
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GAS update is not writing data to the database. Had an a/c on network flights which was populated but on shutdown and restart it was not present in the database.
This whole function needs a re-think and then re-worked , and soon.
rgds
That's odd, because my pre release V1.3 and the release version is writing to my database.
Edit: However, I think that there might be a problem writing the aircraft to the "MyLog" table if that is what you are referring to. Also, I can't see aircraft picked up yesterday in the "Reporter", as when I ask for Yesterday's entires, I get a "No flight data to be sent. Try to select another date range" error message.
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No I mean database. The ANA 777 from Tokyo to NRT was on the network and details filled in when I clicked it.
On restart, there was no record of it in the database.
As for my log, it has the same a/c in it upon every start up even if I delete them all and restart. And yes, all the new ones have gone by next restart.
Ver 1.4 needed with these bugs ironed out
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I have just closed my radarbox down and at the time it showed 4775 aircraft in MyLog. Restarted and it only showed 4721, I have also checked the dates of entries in MyLog and nothing is after upgrading t0 1.3 yesterday morning.
Well done AirNav - looks like another shot in the foot :-(
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Should not have been any changes regarding the database etc.. but obviously it looks like something has gone wrong. Even with beta testing things like this can happen.
It will be rectified as soon as possible. Any other issues which are serious email us asp and we will get onto it. Aplogies.
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Further to my previous message. I cleared out my database when I upgraded to the beta patch, so had no pictures in my data as from when v1.3 was loaded and launched yesterday. On Tuseday I had RB on from 10:00 am to 5:00 pm and it was picking up approx 70 aircraft all the time but I did not see more than a handfull actually showing a photo. This morning I had it on for an hour before I saw the report of not keeping new contacts and in that time I had "seen" 54 new aircraft but it only picked up 2 photos. I have mine set to 1 picture. Even with the very first version it was more usual to get a photo than not to, now it appears to be the other way round, getting a photo is the exception rather than the rule.
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Further to my previous message. I cleared out my database when I upgraded to the beta patch, so had no pictures in my data as from when v1.3 was loaded and launched yesterday. On Tuseday I had RB on from 10:00 am to 5:00 pm and it was picking up approx 70 aircraft all the time but I did not see more than a handfull actually showing a photo. This morning I had it on for an hour before I saw the report of not keeping new contacts and in that time I had "seen" 54 new aircraft but it only picked up 2 photos. I have mine set to 1 picture. Even with the very first version it was more usual to get a photo than not to, now it appears to be the other way round, getting a photo is the exception rather than the rule.
Roadrunner,
Read back in this thread (page 1 towards the bottom). You wil get NO pictures downloaded without the "download 2 photos" selected.
Give it a try, rename your /Photo/ directory to /Photo backup/
Create a new directory /Photo
Run RB with "Download 2 photos" selected, and watch the countdown in the bottom right of the screen. Run the mouse over an aircraft on the screen, or click on an aircraft in the list - loads of photos :-)
This is a bug and has been reported.
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No I mean database. The ANA 777 from Tokyo to NRT was on the network and details filled in when I clicked it.
On restart, there was no record of it in the database.
As for my log, it has the same a/c in it upon every start up even if I delete them all and restart. And yes, all the new ones have gone by next restart.
Ver 1.4 needed with these bugs ironed out
Hmmm...!
Maybe I need to check this again. It is a bit difficult check, as you would have to remember the Mode S not having aircraft details, note them being populated by GAS, then cross check by exploring the database later.
I don't suppose you have the Mode S or registration of that ANA 777 so I could check if I had picked it up? Trouble is, by looking at the database, there is no way of knowing when a particular record has been added as there is no date column. it could have been populated in my database by an earlier version of RB.
Without the MyLog working at the moment, we can't see when a particular aircraft was added either.
I have been banging on about the whole database issue to AirNav support, but I'm not completely sure that they realise how important it is for us to be able to see historical data. The SBS-1 is actually very good at this, although it took a major update and a change in the way that data was stored to achieve this. I know that AirNav have been concentrating on getting the hardware disconnect issues sorted, but now this is done, hopefully they will move on to the database issue.
An effective database would change RB into a useful tool.
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Don't worry the database changes are the next on the list and the next big feature which we are working on :)
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I upgraded to v1.3 last night and all is running fine. Before going to work this morning I quit then restarted RadarBox. I lost all the new contacts I received during the night. When I got home from work this evening I shut down then restarted RadarBox and again I lost all new contacts I received during the day. It is almost 24 hours since running v1.3 and I still have the same amount of contacts that I had before I upgraded. Is anyone else having this issue?
Paul
Paul, when you say that you lost all new contacts, how did this happen? Are you referring to the marked aircraft in the Report section?
MyLog is not populating as per all the discussion going on in this thread right now. The database issue is most important to me. This is a serious issue. That and not having the ability to export data to All Heard Management in AirNav Suite or a similar funtion in RadarBox. What's the use if you can't see historical data and work with it? P.S. I still can't email reports...anyone else?
Paul
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Don't worry the database changes are the next on the list and the next big feature which we are working on :)
AirNav Support team...In the mean time please give instructions as how to roll-back to version 1.2 I need my database populating. Thanks
Paul
-
prbflight,
You can go back to 1.2 beta by downloading that patch and ONLY copying the ANRB.exe to your RadarBox folder.
Regarding the email reports issues, that was only assiocated with you since version 1.1 has been released and we have not had any further issues with that so we assume its something to do with your network. Also unfourtanely as the suite all heard managament has only been requested by you and it is low on the to do list.
-
AirNav Support,
Can you check the link to the V1.2 patch, as the file doesn't seem to be available any more at:
http://www.airnavsystems.com/download/anrb/anrbpatch12.zip
I tried to download it yesterday to check the Firmware update patch, bit I got a "page missing" error.
Thanks
Allocator
-
The ANA 777 was 869122 JA780A. It definately populated on the Network and is no where to be seen in the database.
I have to echo what others have said re the database. Now the disconnect problems have been solved ,the database is perhaps the most important part of the whole setup.
Basically ANRB is a tool to help seeing aircraft either for a hobby(spotting) or pure fascination. A blank is useless so this whole download 2 pics if this and if that routine is a load of rubbish. I am perhaps in the minority but I care not at all for 2 photos....I can look at Airliners for that. I want the space that photos take up to expand the list and I want the list populated with the details available from GAS. As an sbs user, perhaps the ability to use my sbs sql file would be great but thats icing on the cake. The database historical function is also very important to alot of people.
So Airnav should put this at the top of their list. Get the basics correct. List sort order stable,database population independant of pics and the Mylog stable. After that the database format...whatever route they may choose but a good look at what Kinetics did right AND wrong would be a very sensible path to take.
Just my thoughts.
Rgds
-
Hi Chris, sorry again- no effect.
I also tried with the PC (XP, SP2) the same, so I think my box is over.
Airnav Team: Please give me the adress, where I can send the Box. Thank you.
-
prbflight,
You can go back to 1.2 beta by downloading that patch and ONLY copying the ANRB.exe to your RadarBox folder.
Regarding the email reports issues, that was only assiocated with you since version 1.1 has been released and we have not had any further issues with that so we assume its something to do with your network. Also unfourtanely as the suite all heard managament has only been requested by you and it is low on the to do list.
I have gone back to v1.2. I had backed up ARND.exe so it was no problem. Am I the only one that can't e-mail reports out of all the people that have purchased RadarBox? Could other users please confirm that they are not having problems? Wow I find that hard to believe and also the fact that I am the only one that has requested an export to All Heard Management function. I guess no one else cares about that. I can't imagine not using other AirNav products to compliment the RadarBox so as to be able to reap as much as possible from this great hobby. I use AirNav Live, AirNav Suite and AirNav ACARS decoder. I consider this a must unless RadarBox is developed to the level of being able to replace these other great pieces of software as an all in one package.
Paul
-
Hello Paul,
I also switched back to 1.2 beta and now I have less problems than with the final version :(
I checked the e-mail function and it worked well for me with V 1.3 and it also works with V 1.2 beta.
No offense ;) - but did you fill a valid e-mail address (I once forgot and then it didn't work). Maybe it's a firewall/ virus-scan etc. issue? The program sends via smtp (TCP port 25), which may be blocked on your PC?
Markus
-
Hi prbflight,
We have already had a discussion about the email issue a few months back and everyone one the forum seemed to be confused why it wasn't working for you. You also mentioned another program had the same issue so thats why we think its a network issues.
We have had requests for exporting the actual data but none except yourself to export it and combine it with Suite.
Also note to all please remember we cannot guarantee every request you will send will be done due time, cost, and whether its actually possible :)
Furthermore we have noted the issues caught on the forum and hope to have a new version asp. Once again we apologise.
-
Again, Airnav Team: Please give me the adress to send back my defect RB.
Thank you.
-
walfisch,
Please contact support through tickets or email and they will go through the procedures for you.
Remember guys if have any support query then email support as it will handled quicker and dealt with fully that way.
-
Hello Paul,
I also switched back to 1.2 beta and now I have less problems than with the final version :(
I checked the e-mail function and it worked well for me with V 1.3 and it also works with V 1.2 beta.
No offense ;) - but did you fill a valid e-mail address (I once forgot and then it didn't work). Maybe it's a firewall/ virus-scan etc. issue? The program sends via smtp (TCP port 25), which may be blocked on your PC?
Markus
I've tried different e-mail addresses and no luck. I have totally disabled my Norton Antivirus and Internet protection. I have by-passed my router, all with no luck. How do I check that TCP port 25 is not blocked? One other thing...I use Microsoft Outlook as my e-mail client. Could this be a problem?
-
Hello Paul,
I don't think Outlook might be a problem as the mail is sent directly by smtp. You can easily check if you can establish a connection to airnavsystems.com where the mail is delivered. Just type:
telnet airnavsystems.com 25
on a command line (MS-DOS window or "Start -> Command" not sure if it is called "command" because I have the german windows xp version).
You should see something like:
220 mail.airnavsystems.com ESMTP ....
else you might get an error, which could point to your problem.
Markus
-
Re: Reply #43
Hello AirNav Support,
Was this a stupid question? There was no answer until sofar or did I missed something?
-
Sorry too many posts so missed that.
Incase backup the data folder inside RadarBox folder. The uninstall should not remove any of the data in that folder which includes the mylog database etc..
-
Sorry too many posts so missed that.
OK Sir. I understand that. Thank you for your reaction!
-
Hello Paul,
I don't think Outlook might be a problem as the mail is sent directly by smtp. You can easily check if you can establish a connection to airnavsystems.com where the mail is delivered. Just type:
telnet airnavsystems.com 25
on a command line (MS-DOS window or "Start -> Command" not sure if it is called "command" because I have the german windows xp version).
You should see something like:
220 mail.airnavsystems.com ESMTP ....
else you might get an error, which could point to your problem.
Markus
Thanks HH
I went to the command prompt (I'm running XP) and I typed in
telnet airnavsystems.com 25
then hit 'enter'
a new MS Dos box opened with just a flashing cursor however the blue title bar on the box says
Telnet airnavsystems.com
What do I look for from here?
Thanks a million
Paul
-
Hello Paul,
is your smtp service enabled? Looks like the telnet command doesn't initiate anything.
Markus
-
Hello Paul,
is your smtp service enabled? Looks like the telnet command doesn't initiate anything.
Markus
Hi Markus
How do I check to see if smtp service is enabled?
Paul
-
Hello Paul,
I forgot you are on windows XP where it should be - as far as I know - always "active".
You could try two other things to isolate the smtp-problem.
First open a dos window and do the same you did before, but this time with your normal mail-provider (which you use in Outlook, see entry "SMTP-server" for the address), e.g.:
telnet my.mailprovider.com 25
(Please obey the two spaces)
Are you able to establish a connection with your mail provider? Will he answer with "220 mail.blabla ..."? Try the procedure with another mail-provider if available.
Second do a nslookup. Type
nslookup
in a dos window. It will tell you servername (not necessarily) and your IP-address. Then at the new line beginning with ">" type
mail.airnavsystems.com
Will it resolve the IP-address (70.85.58.228)?
Please double-check all entries above on the command line, because it is easy to do typos on the console.
If you have the chance to crosscheck the procedures, do it on another PC/ laptop preferably with another internet-connection (not necessary).
Hope it helps,
Markus
-
I found a strange thing with map window. I have two windows open. Left the radar box interface and right the map. If I place the cursor over the map and roll the mouse wheel makes zoom in and out. This is correct. Now if I click on left window (radar box interface) for airplane info or picture and return to map on right side the mouse wheel not works any more. Stay in the left window and rolls over data. No response on map anymore except if I make some tricks like to open a window with other software over of RB prog. or click on menu. It’s some bug or not. I believe the time when clicking on the map window must be turning it to primary. It’s very helpfully to work with mouse wheel except plus or minus button. Has any other the same problem or it’s something of my setup?
-
Hello Paul,
I forgot you are on windows XP where it should be - as far as I know - always "active".
You could try two other things to isolate the smtp-problem.
First open a dos window and do the same you did before, but this time with your normal mail-provider (which you use in Outlook, see entry "SMTP-server" for the address), e.g.:
telnet my.mailprovider.com 25
(Please obey the two spaces)
Are you able to establish a connection with your mail provider? Will he answer with "220 mail.blabla ..."? Try the procedure with another mail-provider if available.
Second do a nslookup. Type
nslookup
in a dos window. It will tell you servername (not necessarily) and your IP-address. Then at the new line beginning with ">" type
mail.airnavsystems.com
Will it resolve the IP-address (70.85.58.228)?
Please double-check all entries above on the command line, because it is easy to do typos on the console.
If you have the chance to crosscheck the procedures, do it on another PC/ laptop preferably with another internet-connection (not necessary).
Hope it helps,
Markus
Markus,
No luck. Please see the message I get using the nslookup command on my computer
and then the one I get using my wife's laptop.
Both computers are connected to the internet through the same router. Hope this helps.
Any suggestions on how to proceed?
Thanks.
Paul
[attachment deleted by admin]
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Hello Paul,
what happened, when you tried to connect to your mail-provider with the smtp-command from the dos window? Only a blinking cursor?
After all, there is a good chance that port 25 outgoing is blocked either in your PCs firewall, anti-virus software, the router or at your ISP. You should check that again imho.
Regards,
Markus
-
Hello Paul,
what happened, when you tried to connect to your mail-provider with the smtp-command from the dos window? Only a blinking cursor?
After all, there is a good chance that port 25 outgoing is blocked either in your PCs firewall, anti-virus software, the router or at your ISP. You should check that again imho.
Regards,
Markus
Hello Markus
When I try to telnet my provider, or other I just get an emty box with a flashing cursor. I can ping them however and get a response.
Please note this edit....after trying again and again I realized I was not typing the correct command into the dos box. I have now typed in 'telnet smtp.vianet.ca 25' pressed enter and I get a new box with the following message '220 smpt2.vianet.ca ESMTP'
Hope that fits another piece in the puzzle.
Paul
-
I have downloaded and installed V1.3
On running the Firmware updater the application hangs and needs to be force quit.
On checking the firmwre version in 'Help/About' there is no value shown.
What do you suggest?
-
Hi Paul,
looks like a 1000 (or even more) piece puzzle ;)
Well. Did you check your firewall and antivirus-programs (even if they are deactivated) if they don't block outgoing port 25? It could be you granted access on application level (e.g. Outlook) but not from the system. Please check your router also. You now have a 99% chance one of them is blocking. So this should be your main focus.
OK. But one more try. Open a dos windw. Type:
telnet mail.airnavsystems.com 110
What happens? Are you able to connect?
Next open a dos window and type
ipconfig -all
What is the output?
Regards,
Markus
EDIT re your edit: So you finally established a smtp connection via the command-line ;)
You can try one more then. Open a dos window and type:
nslookup
your server and IP will appear. Now behind the ">" type
set type=mx
next another ">" will appear. Behind type:
mail.airnavsystems.com
what is the output?
Markus
-
Hi Paul,
looks like a 1000 (or even more) piece puzzle ;)
Well. Did you check your firewall and antivirus-programs (even if they are deactivated) if they don't block outgoing port 25? It could be you granted access on application level (e.g. Outlook) but not from the system. Please check your router also. You now have a 99% chance one of them is blocking. So this should be your main focus.
OK. But one more try. Open a dos windw. Type:
telnet mail.airnavsystems.com 110
What happens? Are you able to connect?
Next open a dos window and type
ipconfig -all
What is the output?
Regards,
Markus
Hi Marcus...did you see my edit on my last post? I was making a mistake in typing in the command.
So, I have tried all your suggestions going through my router and bypassing the router. I have turned off windows firewall as well as my Norton Internet Security...at least I think I have. Anyway this new attachement shows the messages I get from your above instructions.
Hope this helps. I am now on my way to work but will be back in about 10 hours. Thanks a million for all your help!
Paul
[attachment deleted by admin]
-
I've installed the newest software.
I've one problem yet. My RB does not download photo's from the internet. I've ticked both boxes in the preferences menu.
Next I've deleted all current photo's in the data folder of radarbox 2007.
But still, the program says: "no photo available" When I click on that text, I get a link to airliners.net.
What can I do to get photo's in the program????
-
I've installed the newest software.
I've one problem yet. My RB does not download photo's from the internet. I've ticked both boxes in the preferences menu.
Next I've deleted all current photo's in the data folder of radarbox 2007.
But still, the program says: "no photo available" When I click on that text, I get a link to airliners.net.
What can I do to get photo's in the program????
Most odd.
- Maybe the GAS website was down?
- Confirm that you deleted the photos in the /Data/Photo/ directory, not the /Data/ directory
- Do you have a firewall that is stopping RB getting the pictures from airliners.net
- Was there a picture of the aircraft you clicked on at airliners.net
- If you look in your /Data/Photo/ directory, are there any jpg photos at all?
- Are you still having this problem as it's working fine with me.
- When you go to Help/About what software version do you see?
Can't see why it shouldn't work
-
Thanks for your reaction.
I should answer your questions:
- Maybe the GAS website was down? No, it was not down. The website worked ok.
- Confirm that you deleted the photos in the /Data/Photo/ directory, not the /Data/ directory.
I can confirm this.
- Do you have a firewall that is stopping RB getting the pictures from airliners.net
No, it has full rights to access
- Was there a picture of the aircraft you clicked on at airliners.net
- If you look in your /Data/Photo/ directory, are there any jpg photos at all?
When I deleted all photo's and start the program again, then in no time a lot of new photo's appear in the folder.
- Are you still having this problem as it's working fine with me.
I'm still having this problem.
- When you go to Help/About what software version do you see?
Softwareversion is ANRB13.
What I've seen now is that Airnav makes automatic connection with mozilla firefox, but that is not my standard browser. I've deleted Firefox and now, when I click on "photo not available" airliners.net is not opened. Also, I can not open this forum when I try to open it in the program.
In my previous version of the software, I did not have this problem.
Henk
Can't see why it shouldn't work
-
Hi Paul,
well it looks like you can at least establish a connection with your mail provider.
Did you try again to open a dos window and type
telnet mail.airnavsystems.com 25
and
telnet mail.airnavsystems.com 110
? What happens?
Please also do the following:
Open a dos window and type:
nslookup
your server and IP will appear. Now behind the ">" type
set type=mx
next another ">" will appear. Behind type:
mail.airnavsystems.com
what is the output?
The first two telnet commands are to detect whether any ports may be blocked, the nslookup is to check whether there might be a rare fault in the mail-address entries.
Regards,
Markus
-
- If you look in your /Data/Photo/ directory, are there any jpg photos at all?
When I deleted all photo's and start the program again, then in no time a lot of new photo's appear in the folder.
What I've seen now is that Airnav makes automatic connection with mozilla firefox, but that is not my standard browser. I've deleted Firefox and now, when I click on "photo not available" airliners.net is not opened. Also, I can not open this forum when I try to open it in the program.
In my previous version of the software, I did not have this problem.
Henk,
A difficult one this!
As you can see new photos in the /Data/Photo/ directory after you deleted the old ones, then this shows that the GAS website is online and that RB IS downloading the photos.
I think from what you are saying, is that you cannot see the thumbnail photos below the aircraft list when you click on an aircraft in the RB list, or you move you mouse over an aircraft on the map. Can you see these thumbnail pictures or not?
When you click on the thumbnail photo. or the "Photo no available", then RB will open your DEFAULT internet browser. RB does not choose this browser, it has been set by you at some point. When you installed Firefox, it will have warned you that it was not the default browser and asked if you want to make it the default browser. If you said yes, then RB would use Firefox to go to the airliners.net website.
If you have now deleted Firefox, then RB will not be able to open it. You need to set your new browser (MS Internet Explorer?) as the default Windows browser. This is a Windows issue, not a Radarbox problem. I can't remember how to set IE as the dafault browser (I use Firefox), but I'm sure somebody here on the forum will know how to do this.
EDIT: I've remembered - see later post.
So, Henk, two more questions:
- Can you see the photo thumbnails at the bottom of the aircraft list?
- Can you set your standard browser as the default and see if this allows you to connect to airliners.net
-
Set IE to default browser:
Start -> Software -> Set prgramm access and defaults -> custom -> set IE to default
Markus
-
Set MS Internet Explorer as default:
- Open Internet Explorer.
- Go to Tools, Internet Option, Programs
- Click on "Make Default" button
-
Hi Paul,
well it looks like you can at least establish a connection with your mail provider.
Did you try again to open a dos window and type
telnet mail.airnavsystems.com 25
and
telnet mail.airnavsystems.com 110
? What happens?
Please also do the following:
Open a dos window and type:
nslookup
your server and IP will appear. Now behind the ">" type
set type=mx
next another ">" will appear. Behind type:
mail.airnavsystems.com
what is the output?
The first two telnet commands are to detect whether any ports may be blocked, the nslookup is to check whether there might be a rare fault in the mail-address entries.
Regards,
Markus
Hi Markus,
I got in touch with me internet provider and they do not block port 25.
The four following images are the results of your instructions. Please note that I am going through my router at this point.
"Did you try again to open a dos window and type
telnet mail.airnavsystems.com 25"........see image dos1
"telnet mail.airnavsystems.com 110
? What happens?"........see image dos2
"Open a dos window and type:
nslookup"........see image dos3
"your server and IP will appear. Now behind the ">" type
set type=mx
next another ">" will appear. Behind type:
mail.airnavsystems.com
what is the output?"........see image dos4
Hope this helps Markus! Once again thanks for your help.
Let me know what all this means to you.
Paul
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-
Hi.
thanks for your help again.
Next, Í can give you the following details.
- I've set the firewall off.
- I've set Internet explorer as default
- I don't see the thumbnails... that is true.
In the previous version, it works perfect. The software works has no further problems.... only the photo problem
-
Hi Paul,
try to change your DNS-Server(-address). Looks like you don't get any mail exchanger records so you can't establish a smtp-connection. Then try again. This time it should work. Maybe try some open DNS-Servers if you don't have alternatives with your provider.
Regards,
Markus
EDIT:
With new DNS-Server address output should look like this:
> set type=mx
> mail.airnavsystems.com
Server: UnKnown
Address: 192.168.123.254
airnavsystems.com
primary name server = ns1.theplanet.com
responsible mail addr = root.ns1.theplanet.com
serial = 2007090801
refresh = 900 (15 mins)
retry = 900 (15 mins)
expire = 86400 (1 day)
default TTL = 86400 (1 day)
>
-
Hi.
thanks for your help again.
Next, Í can give you the following details.
- I've set the firewall off.
- I've set Internet explorer as default
- I don't see the thumbnails... that is true.
In the previous version, it works perfect. The software works has no further problems.... only the photo problem
Sorry Henk,
No idea why this isn't working. You've got the photos in the /Data/Photo/ directory so they are being downloaded and RB is working OK otherwise.
AirNav Support, over to you!
-
Not sure either, Send support your elf file that might help us find out whats going on. Are you also saying that you are seeing no photos whatsoever?
-
Hi Paul,
try to change your DNS-Server(-address). Looks like you don't get any mail exchanger records so you can't establish a smtp-connection. Then try again. This time it should work. Maybe try some open DNS-Servers if you don't have alternatives with your provider.
Regards,
Markus
EDIT:
With new DNS-Server address output should look like this:
> set type=mx
> mail.airnavsystems.com
Server: UnKnown
Address: 192.168.123.254
airnavsystems.com
primary name server = ns1.theplanet.com
responsible mail addr = root.ns1.theplanet.com
serial = 2007090801
refresh = 900 (15 mins)
retry = 900 (15 mins)
expire = 86400 (1 day)
default TTL = 86400 (1 day)
>
Hi Markus,
I tried changing my DNS setting with my local provider. I'm not sure if I was doing it right but I had no luck.
Next I went to OpenDNS and set up an account with them. The image below is what I get after using the nslookup command.
I still can't send any reports and Radarbox keeps giving me the following message
'Could not connect to SMTP server to send auto-report'
Have we solved any pieces of the puzzle yet?
Paul
[attachment deleted by admin]
-
Hi Paul,
yes the puzzle is almost done ;) The openDNS server did not work with me either.
From my little knowledge we eliminated almost all possible traps.
I looked for a free DNS (in germany) it's address is 193.101.111.10
This DNS-Server has a MX record for mail.airnavsystems.com. Put this as your DNS-Server as you did with open DNS. Then try the now well-known procedures ;) - it should give you a nslookup MX-output and you should connect to mail.airnavsystems.com per telnet command and port 25. It also should work with the Radarbox software.
I'm still thinking about what you should do if it works, as you should use a DNS-server to which you are very good connected to avoid long response times.
Regards,
Markus
-
- I've set the firewall off.
- I've set Internet explorer as default
- I don't see the thumbnails... that is true.
Henk,
How many .dab files do you have in the /AirNav RadarBox 2007/Data/ directory and what are their names?
-
Hi,
I try to install 1.3 under Windows XP. Previous version was runnig before.
I exactly follow the procedure.
When I execute Firmware Update : msg ===> rb.dll not found.
Rb.dll is present in folder ......Airnav Systems/AirNav RadarBox 2007
Application is apparently running.
Thanks for help
-
- I've set the firewall off.
- I've set Internet explorer as default
- I don't see the thumbnails... that is true.
Henk,
How many .dab files do you have in the /AirNav RadarBox 2007/Data/ directory and what are their names?
Hello,
I've a couple of .dab files in the map. names are: D001.dab, D001C.dab, D003.dab D004.dab and D010.dab
I've also another question: How can I set a map as a default map?? Every time I start I get a worldwide map and I've to re-open my preferred map again and again...
thanks in advance
-
Just save it as default.mp3, when asked for confirmation, answer yes.
-
I've a couple of .dab files in the map. names are: D001.dab, D001C.dab, D003.dab D004.dab and D010.dab
Henk,
The only way I could stop the thumbnail pictures appearing was to remove the D001.dab file. As you have this file, again I do not know why you cannot see the thumbnails.
I have 8 .dab files in the AirNav RadarBox 2007/Data/ directory. Not sure what you mean when you say the "map"
D001.dab
D001C.dab
D003.dab
D003C.dab
D004.dab
D004C.dab
D010.dab
D010C.dab
Do you think that you might have deleted some files?
-
Hi Paul,
yes the puzzle is almost done ;) The openDNS server did not work with me either.
From my little knowledge we eliminated almost all possible traps.
I looked for a free DNS (in germany) it's address is 193.101.111.10
This DNS-Server has a MX record for mail.airnavsystems.com. Put this as your DNS-Server as you did with open DNS. Then try the now well-known procedures ;) - it should give you a nslookup MX-output and you should connect to mail.airnavsystems.com per telnet command and port 25. It also should work with the Radarbox software.
I'm still thinking about what you should do if it works, as you should use a DNS-server to which you are very good connected to avoid long response times.
Regards,
Markus
Hi Markus,
I have been away for a couple of days. I will try your suggestion tomorrow. Right now there is something wrong with my router and I can't connect to the internet with it. It won't even let me access the config utility. I've done something to it, I don't know what. When I try to access the config utility I get a screen pop up that asks me to enter "Recovery Micro Code". I've never seen this screen before and it refers to The Home Gateway. Whatever that is? I have a US Robotics router.
Paul
-
Hi Paul,
that doesn't sound good. Maybe you had a power failure and something with the firmware crashed?
I don't know US Robotics Router, but maybe a hard reset would help?
Maybe you find help here: http://www.usr.com/support/9105/9105-ug/troubles.htm or better choose the right router model from the support menu.
Hope it helps,
Markus
-
I've a couple of .dab files in the map. names are: D001.dab, D001C.dab, D003.dab D004.dab and D010.dab
Henk,
The only way I could stop the thumbnail pictures appearing was to remove the D001.dab file. As you have this file, again I do not know why you cannot see the thumbnails.
I have 8 .dab files in the AirNav RadarBox 2007/Data/ directory. Not sure what you mean when you say the "map"
D001.dab
D001C.dab
D003.dab
D003C.dab
D004.dab
D004C.dab
D010.dab
D010C.dab
Do you think that you might have deleted some files?
No, I do not have deleted any file. What I see now is that If I select "download 1 photo" and do not select "download 2 photo's" then the problem exist when I start the program next time.
Another question: How can I set a map as a default map??? I've selected a map, but anytime I start the program again, a map from a place elswhere in the world is opened.
-
No, I do not have deleted any file. What I see now is that If I select "download 1 photo" and do not select "download 2 photo's" then the problem exist when I start the program next time.
Another question: How can I set a map as a default map??? I've selected a map, but anytime I start the program again, a map from a place elswhere in the world is opened.
So Henk, the problem all along was that you didn't have "Download 2 photos" selected? This was discussed at the very beginning of the thread.
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Excuse me that you have written something about the photoproblem and I did not check that first. But I don't understand it now....
But for my information: Is it anytime required to have the 2 boxes checked in relation to the photo-download (also If you like only to show 1 photo)?????
Second, could you please answer my second question:
How can I set a current map as a default map??
regards,
Henk
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Excuse me that you have written something about the photoproblem and I did not check that first. But I don't understand it now....
But for my information: Is it anytime required to have the 2 boxes checked in relation to the photo-download (also If you like only to show 1 photo)?????
Second, could you please answer my second question:
How can I set a current map as a default map??
regards,
Henk
Henk,
Yes, there is a bug which means you MUST have "Download 2 photos" selected, otherwise NO photos download.
If you deselect "Download 2 photos", you will see a single photo if photos for that aircraft have been downloaded earlier, but no new photos will be downloaded.
You can save your current map as the default - see page 10 paragraph 6 of the manual:
6. Save your map by going to the Map/Open-Save/Save Map. Answer YES to "Are you sure you want to overwrite your default map?" This map will be the map that will always be shown when the application is started.
All the best
Allocator
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Hello,
thanks for your help again.
I see now that if I am running the program the whole pc crashes on a certain time. I don't know what it is. I've tried to check what the cause is of this problem. It gives also a crash when I only run the RB on my pc. Sometimes it crashes after a few minutes and sometimes after a couple of hours... then the pc restart
I'm a Vista user (I always start as administator)
I've a quite new pc (1,80 Ghz; 2046 MB RAM)
I;m using the newest version of the software and the newest firmware
Do you have some tips or are you known with this problem??
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Downloaded the new version (1.3) and installed it then updated the RadarBox and every thing is working just Fine. However, I have a few questions.
Version 1.3 displays more information then version 0.0 (My software had no version number) but some things seem to be missing. It now displays the altitude but not the heading, lat and long on most lights. Doesn’t the altitude come from the mode S transponder like the other information or is that a function of some ground-based computer?
I only get the lat and long on some flights (UPS, NW, FDX mostly.) I get the squawk only on about 40% of the aircraft that are listed. For example; right now I have 11 flights listed, all but one of them have the altitude, 2 of them have the squawk code, no ground speed, heading or lat, long on any of them. Nothing on the radar screen, or altitude display.
Is this normal? Or do I have a problem with my settings?
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Hi n7snu,
I assume you have upgraded from Version 1. If so yes it is normal. Only ADS-B enabled aircraft will display all data (heading, lat, lon etc..). Aircraft with only Mode-S will only show altitude (and squawk, flight id, modes)
In the US there are about 30-40% aircraft which have ADS-B however this is expanding everyday.
Hope that helps.
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Dear Airnav Team,
I did not pay attention to this forum for quite some time because I simply did not find time to play with beta releases... and being frustrated all the time...
However, today I thought I will install version 1.3 in order to be able to use my Radarbox.
So I downloaded and upgraded as advised.
I uninstalled the old version 1.0. Installed version 1.3, copied the Firmware Updater into the Radarbox folder, uninstalled the old drivers and reinstalled the new drivers. Double clicked the Firmware Updater...
However, the firmware update failed.
It told me connecting to Radarbox... but nothing happened.
So I rebooted my machine. After the reboot it asked me to update the driver again.
But it does not show "Airnav Radarbox" anymore, it asks for USB <->Serial Converter.
When I point to the Airnav driver path, it can not find the correct drivers.
I assume, the firmware update caused the firmware to be erased out of the Radarbox and now it can not find the correct hardware anymore.
Please advise.
Regards,
FFM
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Contact support via a support ticket. It sounds like this is a RTB (Return to Base) case.
We have a quick return time, so if you send it us this week you should get it back within a couple of working days.
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Any news from the development team how my box can be flushed with a complete firmware again (without returning the box)?
Is a full firmware updater available?