AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: radarphil on April 09, 2009, 07:17:13 PM

Title: radarbox/acars
Post by: radarphil on April 09, 2009, 07:17:13 PM

how do you get the acars decoder to work on the radarbox,i have installed the airnav acars program and sellected the conect to airnav acars decoder on the radarbox but nothing is being registerd.can anyone help me with this

Title: Re: radarbox/acars
Post by: Allocator on April 10, 2009, 06:06:54 AM

Quote from: radarphil on April 09, 2009, 07:17:13 PM

how do you get the acars decoder to work on the radarbox,i have installed the airnav acars program and sellected the conect to airnav acars decoder on the radarbox but nothing is being registerd.can anyone help me with this

Does the AirNav ACARS Decoder program run OK by itself?

How are you feeding data to ACARS Decoder, are you using a VHF receiver, or are you using the Internet ACARS feed?

Title: Re: radarbox/acars
Post by: radarphil on April 10, 2009, 05:27:01 PM

i thought the radarbox decoded the acars sorry ,i have noticed though the decoder does not download pics it does on demo mode but when i activated the program with the activation keys it dosent nowload pics

Title: Re: radarbox/acars
Post by: AirNav Support on April 10, 2009, 05:29:10 PM

Pls contact support through the ways in my signature regarding ACARS Decoder. This is not a acars decoder support forum.

Title: Re: radarbox/acars
Post by: kdt1 on April 10, 2009, 06:23:55 PM

Where is the airnav acars decoder support forum.

Title: Re: radarbox/acars
Post by: AirNav Support on April 10, 2009, 06:47:46 PM

There isn't one for ACARS Decoder and some of our other products. This because we felt RadarBox was special product in terms of customers talking to each other about new aircraft scene, antennas etc.. that it was needed.

Also forums put a lot of pressure on us as well, just look at the amount of RB posts we need to read incase there is a support query in there, we would probally spend out live on the forum if we had others :)

Title: Re: radarbox/acars
Post by: radarphil on April 10, 2009, 08:00:49 PM

i solved my problem with support dept with thanks.but  the acars decoder can be used with the radarbox as advertised and is the same company is an add on item that can be used in conjunction with the rb so technically its part of the rite forum to ask when others have the problems.with respect.