AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: viking9 on January 16, 2009, 07:48:59 PM

Title: Network down
Post by: viking9 on January 16, 2009, 07:48:59 PM
Looks as if the network is down. I'm receiving no network ac.
Title: Re: Network down
Post by: Allocator on January 16, 2009, 07:54:03 PM
AirNav did say that with the introduction of the new server that there may be periods of down-time
Title: Re: Network down
Post by: Allocator on January 16, 2009, 09:37:32 PM
Looks like the Network is back up again.
Title: Re: Network down
Post by: jgomberg on January 16, 2009, 10:20:31 PM
AirNav did say that with the introduction of the new server that there may be periods of down-time

And I thought it was just me...
Title: Re: Network down
Post by: AirNav Development on January 16, 2009, 10:55:05 PM
This outage is related to the upgrade we are doing to our brand new server. As explained on a previous post some minor outages will occur during the next 10 days.
Title: Re: Network down
Post by: jmhayes on January 17, 2009, 04:36:09 PM
I haven't received any network data in over 12 hours.  Is this a "minor" outage?
Title: Re: Network down
Post by: Terry on January 17, 2009, 05:00:01 PM
Hi there
             I am the same chaps,no network for 3 hrs(not complaining,just concuring with other users).

                                        Regards Terry.
Title: Re: Network down
Post by: AirNav Support on January 17, 2009, 05:03:23 PM
Please bear with us, as mentioned above we are trying to get a new server as the current one was damaged by a server crash which should be ready soon.
Title: Re: Network down
Post by: Terry on January 17, 2009, 05:48:43 PM
Hi There.
             Thanks for the update AirNav,on the ball as usual.

                          Regards Terry.
Title: Re: Network down
Post by: AirNav Development on January 17, 2009, 06:32:27 PM
As most of you may have noticed our network has been unstable during the last 24 hours with an average of 15% times down. We are working on this issue as I write and making some modifications to the server connection software. More news to follow in a few hours.
Title: Re: Network down
Post by: John Hargreaves on January 17, 2009, 11:43:29 PM
Back with me at 2340.
Title: Re: Network down
Post by: gzerovti on January 18, 2009, 09:01:28 AM
I noticed a strange phenomena whilst the server was down.

I can usually receive flights out to about 80 miles in Mylog especially to the north and north east, the south and west are poor. I live in a bungalow surrounded by houses and in order to get better reception I would have to substantially increase the height of my mast and antenna which is not possible. I have the Elad mast head preamp though and will change my coax to better qualty soon which hopefully will improve matters.

Whilst the server was down I was receiving flights out to 140 miles in the north and out across the Isle of Man 90 miles or so to the west, but as soon as the network came up again these flights were only shown as network??

There is a Ryan Air over North Wales now only showing on Network but within Mylog when the server is down.

Anyone know why this "phenomena" happens? I am a radio ham so I am aware of different propogation conditions etc but this is happening as soon as the server goes off?

Thanks

Terry
Title: Re: Network down
Post by: John Hargreaves on January 18, 2009, 10:33:11 AM
.and down again at 0930 :-(
Title: Re: Network down
Post by: gzerovti on January 18, 2009, 11:19:50 AM
I understand the reasons for the loss of the network etc as explained by AirNav but are these problems also affecting MyFlights?

At the moment MyFlights keep disappearing then coming back and are moving very slowly and then jumping to the next position. They are acting in some ways like network flights.

Have changed antennas and it is the same so not an antenna problem.

Are others experiencing this?

Terry
Title: Re: Network down
Post by: Canonjohns40D on January 18, 2009, 11:32:12 AM
HI Terry I am seeing similar, the aircraft appear to move more like network than local. I am also seeing the symbol change from the aircraft and other details to the white circle. I understand this is when no position is being sent. I had ten aircraft showing but only two with positions on the map. Of the other 8 two flybe always are like this mode s I think. The other 6 were A Swissair 2 American Airllines, 2 Airfrance and what else into Belfast but Easyjet. None of these had the globe symbol showing when all normally would?

John
Title: Re: Network down
Post by: Allocator on January 18, 2009, 11:34:17 AM
Just deselect the "Get Flights From RadarBox Network" and your live flights will be fine.

I think that it's caused by RB looking for Network data and not getting it because the Network is down.
Title: Re: Network down
Post by: gzerovti on January 18, 2009, 11:46:56 AM
Thanks John for your reply. Pleased to know I am not the only one.

Thanks Allocator. I de-selected Get Flights and all OK.

Thanks again.

Terry
Title: Re: Network down
Post by: ZRHMD11 on January 18, 2009, 12:30:15 PM
"our network has been unstable during the last 24 hours with an average of 15% times down."
Well, since yesterday morning; I only received network flights during one hour.....:-(
Title: Re: Network down
Post by: Allocator on January 18, 2009, 12:32:47 PM
"our network has been unstable during the last 24 hours with an average of 15% times down."
Well, since yesterday morning; I only received network flights during one hour.....:-(

Well, in the overall scheme of things - 18 months as a RadarBox owner - this isn't a disaster, especially when it's work to improve the Server.

As an owner of an SBS-1 for 2 and a half years, Kinetic NEVER produced their promised MapModeS Network and that really does disappoint me!
Title: Re: Network down
Post by: Terry on January 18, 2009, 12:52:18 PM
Hello chaps,
                  Totally agree with Allocator,i we should appreciate what we have over the competition,at least we can converse with the manufacturer and get answers very quickly through the forum,not just as Allocator rightly says get empty jestures which do not come to fruition,as i too own an SBS-1,but never use it now as the promise of MapModeS never materialised but thank goodness RB did.I think a little patience is the order of the day ,s the problem has been identified and is being rectified at this time.Just my view of things as they stand.

                   Regards Terry.
Title: Re: Network down
Post by: Fenris on January 18, 2009, 01:12:39 PM
Well, in the overall scheme of things - 18 months as a RadarBox owner - this isn't a disaster, especially when it's work to improve the Server.

And they are working their weekend!
Title: Re: Network down
Post by: phil zech on January 18, 2009, 01:24:17 PM
Afternoon All,

I echo the views of other posters.  We have been informed of the situation , a slight inconvenience, as we all probably use RB more at weekends, but after all it is for the greater good, an even better product for all of us to enjoy in the future.

Cheers

Phil
Title: Re: Network down
Post by: AirNav Support on January 18, 2009, 01:27:46 PM
Fenris,

We are always working :)
Title: Re: Network down
Post by: Fenris on January 18, 2009, 02:05:39 PM
Fenris,

We are always working :)

Presumably to the sound of beating drums and the crack of the whip? ;-)
Title: Re: Network down
Post by: AirNav Development on January 18, 2009, 02:09:19 PM
As support mentioned we are working on the weekend to have the new server ready by next Thursday. Unfortunately the server will continue to be down for a few minutes until then.
Title: Re: Network down
Post by: colinhall on January 18, 2009, 02:43:19 PM
Just thought I would put my radar box on means its a lovely day here at the moment on the coast just above Dover and noticed the network. Any ideas when it might be back any one ?With it being a nice day Ican see numerous aircraft going over. Colin.
Title: Re: Network down
Post by: tarbat on January 18, 2009, 02:48:42 PM
Am I the only one who hardly ever uses the network?  I tend to focus on local traffic most of the time.  What I do notice when the network goes down is a slowdown of RB when it's trying to upload my aircraft to the network.  I then end up turning off upload sharing, and then find days later that I've still got sharing turned off.
Title: Re: Network down
Post by: Allocator on January 18, 2009, 03:32:50 PM
When I'm working down near Heathrow, I tend to use RB without the Network function.  However, I leave Share Flight Data selected and it doesn't slow down RB at all.  When the Network is down, I find that RB does slow down unless I deselect "Get Flights From Network" - so I don't think that the "Share data" selection makes a difference any more as it did in earlier versions of RB.
Title: Re: Network down
Post by: abrad41 on January 18, 2009, 03:44:59 PM
Hi All

Having Read this thread, I thought let me have a look.

With the network on (Get Flights from Radarbox Network) Ticked -- Myfights showing about 125. Turned it off and wow now showing 170.

Now tell me does the network normally effect myfights like that or is it something to do with AirNav working on the network, if it normally affect it like this I think i will leave mine off.

Now showing 185 in myflights, never had it like that before and showing greater coverage on the map, Take a look at www.absbta2006.co.uk and click on the link.

Title: Re: Network down
Post by: Theo on January 18, 2009, 03:53:52 PM
Quote
As an owner of an SBS-1 for 2 and a half years, Kinetic NEVER produced their promised MapModeS Network and that really does disappoint me!

what does this mean then...?
Title: Re: Network down
Post by: CoastGuardJon on January 18, 2009, 04:04:07 PM
Quote
As an owner of an SBS-1 for 2 and a half years, Kinetic NEVER produced their promised MapModeS Network and that really does disappoint me!

what does this mean then...?

Hi Theo, great button, but does it do anything?   Also on that screenshot, I just love the way RYR2373 is overlapped with another, so that you can't read either!!!
Title: Re: Network down
Post by: Allocator on January 18, 2009, 04:07:03 PM
Theo,

I guess that this means that you are using a private network sharing system that has been disowned by Kinetic.

Can I switch on my SBS-1 now and have access to all the other data from all other SBS-1 users?
Title: Re: Network down
Post by: abrad41 on January 18, 2009, 04:08:54 PM
Not to mention the great outline - I think its Norfolk.

Theo, Take a look at

http://www.absbta2006.co.uk/airnav_radarbox.htm

And see how good it looks.
Title: Re: Network down
Post by: Allocator on January 18, 2009, 04:19:45 PM
Extract from the SBS-1 Basestation manual.

As at the writing of this version of the manual, MapModeS is not currently available

And its said that since I got mine in July 2006!
Title: Re: Network down
Post by: AirNav Support on January 18, 2009, 05:51:37 PM
We are really looking forward to Theos response to this considering his theories in posts earlier.

Theo have you shot your self in the foot again? :)
Title: Re: Network down
Post by: Theo on January 18, 2009, 06:00:23 PM
What do you mean do you not know what a questionmark means,probley not otherwise you would wrote Theo's
 only ask what that was cause i see it only on one of the streams.

PS. Still littlebit pisstoff because someone has some critic about youre product (how old are you anyway?) watch the questionmark.......
Title: Re: Network down
Post by: tarbat on January 18, 2009, 06:07:07 PM
Sorry Theo, but doesn't a questionmark just mean a question.  You said "what does this mean then...?", and showed a picture with MapModeS highlighted, so all I did was reply about the real state of MapModeS.
Title: Re: Network down
Post by: Theo on January 18, 2009, 06:14:49 PM
wasn't ment for you tarbat but was adressed to airnav support, he is still pisstoff i think.
butt anyway in dutsch we say wat betekend dit dan (translated for airnav only it means) what's this then ? <-----=a question 8-))
Title: Re: Network down
Post by: Rural Outpost on January 18, 2009, 06:20:20 PM
Hi,

Help please, I am still learning. How do I deselect 'Get flights from network'. Am not sure where to find this button.

Ta
Shawn
Rural Outpost
Title: Re: Network down
Post by: AirNav Support on January 18, 2009, 06:22:44 PM
Maybe it got lost in translation to you. What we asked simply means have you made a mistake in mentioning MapMode-S in this thread?

Regarding being annoyed, we are not annoyed at all :) You mentioned a competition product which you thought did a certain a feature and it doesn't.
Title: Re: Network down
Post by: tarbat on January 18, 2009, 06:48:15 PM
Help please, I am still learning. How do I deselect 'Get flights from network'. Am not sure where to find this button.

It's a tick box at the bottom of the Network tab view.
Title: Re: Network down
Post by: dl1812 on January 18, 2009, 06:52:56 PM
No, there are two of us :o)

Am I the only one who hardly ever uses the network? 
Title: Re: Network down
Post by: Rural Outpost on January 18, 2009, 06:57:58 PM
Thanks Tarbat. Found it. I also got an email from Airnav.

Thanks
Shawn
rural Outpost
Title: Re: Network down
Post by: Theo on January 18, 2009, 07:03:27 PM
Maybe it got lost in translation to you. What we asked simply means have you made a mistake in mentioning MapMode-S in this thread?

pfff was planning to answer but better not before you jump to some conclusion's. you better see who started mentioning MapModeS instead hoping me to get off guard....
Title: Re: Network down
Post by: AirNav Support on January 18, 2009, 07:12:08 PM
We have no problem with it being mentioned, your implying though its working. Your last post suggests you want to safe your self some embarrassment.
Title: Re: Network down
Post by: Theo on January 18, 2009, 07:26:31 PM
you know youre absolutly right......
Title: Re: Network down
Post by: Terry on January 18, 2009, 07:43:01 PM
Well gentlemen,
                       If i were Don King i would class that as a technical K.O. A nice distraction for a Sunday evening chaps... Well done?
Title: Re: Network down
Post by: AirNav Support on January 18, 2009, 07:45:18 PM
Anyway, back to our main job, Server is being work on nonstop, apologies once again.
Title: Re: Network down
Post by: juangelb on January 18, 2009, 11:58:50 PM
Hi People,

Well, I don´t know if I have some problem here, but in two computers, two RBs I have no Network working and in both, Network Account Information is blank.

Somthing wrong here ?

Cheers. Juan
Title: Re: Network down
Post by: Allocator on January 19, 2009, 12:04:22 AM
Hi People,

Well, I don´t know if I have some problem here, but in two computers, two RBs I have no Network working and in both, Network Account Information is blank.

Somthing wrong here ?

Cheers. Juan

Juan, maybe the title of this thread "Network Down" is a clue :-)

AirNav are working on the Network at the moment to fix a server problem.
Title: Re: Network down
Post by: juangelb on January 19, 2009, 12:18:25 AM
Allocator,

That´s true ... but I wrongly undrstood Airnav Support telling : " Server is being work on nonstop " as server is working ... I´m so sorry ....

Ok Let´s wait.

Cheers
Title: Re: Network down
Post by: Allocator on January 19, 2009, 12:28:06 AM
you know youre absolutly right......

I've just seen a nice little presentation put together by Theo trashing RadarBox.  I do feel a bit p****d o*f that I actually tried to help this guy when all he wanted to do was to make trouble - oh well, there's always somebody who wants to spoil things.

I wonder what user name he will use next time he tries to make trouble.

Hey ho!
Title: Re: Network down
Post by: John Hargreaves on January 19, 2009, 01:21:26 AM
I've got network flights!
0038 Monday 18.01.2009
Title: Re: Network down
Post by: John Hargreaves on January 19, 2009, 01:31:19 AM
.but not for long. Gone off again at 0130.
Title: Re: Network down
Post by: John Hargreaves on January 19, 2009, 02:04:19 AM
.and back on again at 0159.
Title: Re: Network down
Post by: AirNav Development on January 19, 2009, 05:38:40 AM
To all our users we are working hard on this issue. Expect more news tomorrow.
AirNav Systems new server will be deployed later this week. In the meanwhile we are doing our best to avoid further problems on the current server.

Again thanks for your patience.