AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: dca on November 24, 2008, 09:43:45 PM

Title: Screen Refresh Rate
Post by: dca on November 24, 2008, 09:43:45 PM
I seem to have a problem with the refresh rate on ANRB 2009. I have it set to 1000 ms but I am getting a refresh around every 3-4 seconds. When I run ANRB 2007 on the same setting it is refreshing every 1 second as it should.
Is there an obvious explaination?
Title: Re: Screen Refresh Rate
Post by: AirNav Support on November 24, 2008, 09:46:45 PM
Make sure you click apply when you change the settings. It should update as per the refresh time.

If you computer is struggling to cope it may take longer to refresh.
Title: Re: Screen Refresh Rate
Post by: dca on November 24, 2008, 09:49:44 PM
I have clicked apply. The PC is absolutely fine & works as expected with the 2007 version on the same PC!
As a result of this I am choosing to run 2007 & therefore missing out on the 2009 features!
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 08:57:01 AM
I have had no luck with this from AirNav support since this post, other than an email to say that the technical department will have a look & possibly issue a new patch.
The problem I have is that the screen refresh rate when I run ANRB is very slow, around 4-5 seconds. When I run 2007 it is fine, at 1 second as per the setting I have.
As a consequence I run 2007 on my PC in preference to 2009 & therefore miss out on the additional features. My PC is fine, a quad core processor, 2.2Ghz & 4GB of RAM.
Can anyone offer any ideas on a solution, should I perhaps try to re-install 2009? Has anyone else had similar issues?
Thanks,
Dave
Title: Re: Screen Refresh Rate
Post by: Deadcalm on January 15, 2009, 09:21:25 AM
Strange, isn't it, that most performance issues with RadarBox seem largely to affect high specification machines.  I run a Quad and have had a number of problems which so far have generally been unresolved - slow or unresponsive menus, for example.  We're all waiting for the new version promised later this month, but if the other core problems persist, what then?

DC
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 09:28:33 AM
dca, what virus software are you running.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 09:31:13 AM
Windows Live OneCare (Microsoft)
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 09:36:10 AM
I wonder whether OneCare needs an exception setup to stop it scanning the Radarbox folder.  That's a common cause of poor performance in Radarbox, as every photo gets scanned for viruses.  Worth trying to setup an exception.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 09:40:43 AM
Thanks Tarbat.
Is this fairly simple to do? I have just opened OneCare up & I can't see anywhere obvious to do it.
If the phot's are causing a problem could it be that I deselect that option? I am going to try it anyway...
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 09:58:33 AM
Great! I have deselected the photo option & I am still getting photo's!! And still a slow refresh rate!
As much as I love this piece of kit it can be so frustrating too!
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 10:07:05 AM
I don't know anything about OneCare, but you'll need to exclude the Radarbox folder, and the equivalent folder in the Virtual Store (if running Vista), to stop your PC getting IO bound doing virus checks on all the updates that RB makes while it's running.

Until I did that with Norton Anti-virus, my PC would grind to a halt.  Anti-virus software easily becomes IO bound if it's checking loads of files.  CPU load will remain low, because its the IO subsystem that takes the hit.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 10:18:44 AM
Would that not affect the 2007 version too though? I have no issues with the refresh rate in that version.
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 10:23:43 AM
Sorry, I don't know if this was a problem in 2007 version.  All I'm saying is that it's worth a try, what have you got to lose?  Setting up exceptions in Norton worked for me, and it also works for AVG anti-virus software, so it may help with your problem, and it may not.

The 2009 version moved to multi-thread processing, so maybe that has an impact.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 10:26:26 AM
ok, thanks again for you help Tarbat.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 10:37:09 AM
Tarbat, one last question please...I have set up the exclusion now but where do I find the 'virtual store'?
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 10:44:55 AM
Virtual Store in Vista is located at
C:\Users\xxxxxxxx\AppData\Local\VirtualStore\Program Files\AirNav Systems

Where xxxxxxxx is your Windows logonid.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 11:20:47 AM
Strangely, I can find that folder using the path you state below in the normal way but not when I go via the exclusions route. I can't seem to find an alternative way in!
Guess I'm stuck with 2007 until the bug is fixed!
Thanks again,
Dave
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 11:22:12 AM
Try "Show Hidden Files and Folders" in Windows Explorer Organize tab.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 11:43:45 AM
Got it, great help again Tarbat, thanks.
Unfortunately it hasn't cured the problem though!
Title: Re: Screen Refresh Rate
Post by: tarbat on January 15, 2009, 03:45:21 PM
Well, it was worth a try.  Airnav have the problem of slow performance logged on their bug-tracking system, so I'm sure they're working on a solution for v2.10.
Title: Re: Screen Refresh Rate
Post by: dca on January 15, 2009, 04:07:01 PM
It did seem to improve a little with maybe 2 seconds between updates but it has slowed again, hopefully v2.10 isn't too far away!!
Title: Re: Screen Refresh Rate
Post by: Fenris on January 15, 2009, 09:26:35 PM
Well, it was worth a try.  Airnav have the problem of slow performance logged on their bug-tracking system, so I'm sure they're working on a solution for v2.10.

Does that mean you can see their bug tracker Tarbat?
Title: Re: Screen Refresh Rate
Post by: AirNav Support on January 17, 2009, 07:58:27 PM
The Bug tracker system is only for our beta users and is NOT for the public. If anybody posts the link again they will be banned.

We have already deleted 3 posts with the link. Be warned.
Title: Re: Screen Refresh Rate
Post by: Brian on January 17, 2009, 08:25:57 PM
Thanks for making that clear.  Maybe some other user thought the forum was losing reply posts due to the new server you are working on for the RadarBox network. That's why Myself/Other user was posting the link again.

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
Title: Re: Screen Refresh Rate
Post by: tarbat on January 17, 2009, 08:29:57 PM
Can I just make it clear, I did not post the link, despite being asked to.
Title: Re: Screen Refresh Rate
Post by: Allocator on January 18, 2009, 09:37:21 AM
Can I just make it clear, I did not post the link, despite being asked to.

Yes, I can back tarbat up on this, I saw his post immediately it was made and he didn't post a link.
Title: Re: Screen Refresh Rate
Post by: colinhall on January 18, 2009, 02:50:38 PM
Tarbat,    you seem to be well up to date with things.  How do I exclude the radar box on avg on my laptop on vista and also how do you alter the curser on the map.  Mine at the moment is a black cross and is not very visible.  Colin.
Title: Re: Screen Refresh Rate
Post by: tarbat on January 18, 2009, 02:53:13 PM
AVG FAQ at http://www.airnavsystems.com/forum/index.php?topic=1764.0
Cursor - http://www.airnavsystems.com/forum/index.php?topic=526.msg4436#msg4436
Title: Re: Screen Refresh Rate
Post by: colinhall on January 18, 2009, 03:38:12 PM
Thanks for that will try them when i get a minute, am doing the dinner at mo. A mans job is never over?