AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: yang on January 11, 2018, 10:59:20 AM

Title: something wrong with AirNav System mail server
Post by: yang on January 11, 2018, 10:59:20 AM

My ANRB has worked for a long time and I could receive emails triggered by alerts. But since last Monday I haven't received alert emails any more. I tried using other email address to receive them. It worked. It's very strange that email address B can receive the alert email, but email address A doesn't. I use AirNav Systems email server to send email. I guess there is something wrong with AirNav Systems email server.

Then, does using custom mail server work? No. The SMTP Requires SSL function on ANRB software doesn't work.

Does anybody have any recommendation for me?

Title: Re: something wrong with AirNav System mail server
Post by: Runway 31 on January 11, 2018, 12:00:05 PM

Hi yang

Just tried it myself and it appears ok and am using the Airnav server for the emails

I set up alerts on flight number and mode-s and have received emails for each of them, see attached

Try again, maybe there was a short outage

Alan

Title: Re: something wrong with AirNav System mail server
Post by: Runway 31 on January 11, 2018, 12:04:15 PM

Did another this time on registration and email received OK as well

Title: Re: something wrong with AirNav System mail server
Post by: yang on January 11, 2018, 12:52:44 PM

Hi Alan,

thank you for your verification.

I tried again.
I don't get the email if I send them to email address A. But I can get them if I send them to email address B.
The email address A is my original setting.

Could you send alert emails to more than one email addresses?
It also doesn't work.

Title: Re: something wrong with AirNav System mail server
Post by: Runway 31 on January 11, 2018, 03:43:03 PM

I presume you can send to more than one however I don't know what is used to separate the email addresses

Alan

Title: Re: something wrong with AirNav System mail server
Post by: neroon79 on January 11, 2018, 04:53:22 PM

Alan,

Mail adresses are to be seperated by comma (,).

yang,
I had a quite similar problem with sending alerts/logs to my yahoo e-mail address. The mail didn't came through due to a change in yahoo's spammail blocking system. It took several weeks until the mails started to came through again. I figured out that the problem was related to the filter by studying the mail delivery error messages, that were sent back to the mail provider, that I'm using for alert and log sending.

Ingo

Title: Re: something wrong with AirNav System mail server
Post by: Runway 31 on January 11, 2018, 04:55:35 PM

Thanks Ingo

Alan

Title: Re: something wrong with AirNav System mail server
Post by: yang on January 12, 2018, 02:51:21 AM

Thank you, Ingo.

Did you just wait for mail coming again or do something to solve this problem?

yang

Title: Re: something wrong with AirNav System mail server
Post by: neroon79 on January 12, 2018, 03:40:40 AM

I tried to solve it by contacting yahoo, to add ANRB.exe and the alert/log content as a reliable mail source / reliable mail content, but I failed as yahoo only replies/reacts to blocking requests. I changed to a third mail address  but I left the yahoo mail in the destination list and after 4 by5 weeks the mails started to get thru again. But as usul there is no guarantee that it will be the same for you, yang.

Ingo

Title: Re: something wrong with AirNav System mail server
Post by: yang on January 12, 2018, 03:50:36 AM

Ingo,

Your information is helpful to me.

thanks a lot.


yang