AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Blackthorn on November 11, 2008, 03:53:10 PM

Title: RadarBox warranty
Post by: Blackthorn on November 11, 2008, 03:53:10 PM

Simple question is it one year or two in the UK?

Title: Re: RadarBox warranty
Post by: AirNav Support on November 11, 2008, 03:55:22 PM

AirNav RadarBox has a 2 year limited warranty. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, AirNav Systems will either repair the hardware defect at no charge, using new or refurbished replacement parts, or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product

Title: Re: RadarBox warranty
Post by: Blackthorn on November 12, 2008, 01:20:50 PM

Your UK distributors Waters and Stanton disagree with this and have told my reseller AOR it is only 1 year warranty.

Title: Re: RadarBox warranty
Post by: AirNav Development on November 12, 2008, 01:53:15 PM

Thanks for your post. Unfortunately they passed you the wrong information and we have already contacted them regarding this. The warranty period is of 2 years.