AirNav Systems Forum

General => Aviation => Topic started by: Floyd Braithwaite on December 23, 2017, 06:11:04 PM

Title: lost cd
Post by: Floyd Braithwaite on December 23, 2017, 06:11:04 PM

My airnav crashed tried to reinstall but have lost cd.

Title: Re: lost cd
Post by: Runway 31 on December 24, 2017, 10:53:56 AM

Install the latest version http://www.airnavsystems.com/download/ANRB/ANRB60002Setup.exe
If you don't have the log in details contact support with your PGANRB number and they should be able to help

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 03:50:41 PM

Airnav working but no planes on screen can anyone help?

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 04:02:24 PM

What is you PGANRB number.  Do you have a green bottom left showing hardware connected.

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 04:18:17 PM

My PGANRB number 111365 and no green bottom left.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 04:31:20 PM

OK so no green, not connected.  Do you get a ping when you plug in and unplug the USB cable
Download and install the driver package http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 04:34:45 PM

No ping when I plug in and unplug the USB cable.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 04:40:31 PM

Install the drivers package.  It needs to be unzipped into the Airnav Systems/Drivers folder

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 04:56:29 PM

Done that but there was the same drivers in there already.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 04:58:37 PM

If tht is the case and you are not getting pings when plugging in and out the USB cable this would suggest to me that the cable is needing replaced

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 05:12:41 PM

Thanks for your time.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 05:57:47 PM

Check your USB plug on the unit is OK, not loose

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 06:01:18 PM

No its fine but only the power led stays on not usb or signal led.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 06:44:30 PM

If you are not getting any sounds when you disconnect the cable, there is something not connection.  Have you closed down and restarted Airnav and if that does not work, close down and restart the computer then restart Airnav.

What version of Windows do you have.  Do you have an exclamation marks at the unit on Control Panel

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 06:52:51 PM

I have windows 7

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 06:56:13 PM

Can you see the unit in Control Panel/Devices and Printers, is it showing as OK there

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 29, 2017, 07:02:22 PM

Not at the moment as I am at my friends and do not have the charger for my computer.

Title: Re: lost cd
Post by: Runway 31 on December 29, 2017, 07:37:09 PM

OK look when you can and let me know

Alan

Title: Re: lost cd
Post by: Floyd Braithwaite on December 30, 2017, 04:30:42 PM

There was a exclamation mark at the unit in Control Panel deleted all the drivers and installed again it is now working thanks.

Title: Re: lost cd
Post by: Runway 31 on December 30, 2017, 08:14:20 PM

Great glad you are up an running again Floyd

Alan