AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Rynn1997 on July 01, 2021, 03:00:47 PM

Title: Xrange2 PLEASE HELP
Post by: Rynn1997 on July 01, 2021, 03:00:47 PM

I got my xrange2 but the ADS-B status show stopped. Already sent email to support but no one reply. (https://i.ibb.co/QnskkCj/Screenshot-2021-07-01-22-53-39-52.jpg) (https://ibb.co/1KHMMdJ)

Title: Re: Xrange2 PLEASE HELP
Post by: Runway 31 on July 01, 2021, 03:43:00 PM

They aim to reply within 24 hours.  You should receive an automated response on receipt by Airnav, if you didnt get the auto response they have not received you email

You are showing as online but no data being sent.  Try unpowering leave 5 minutes then power up again.  Also check the connection to the router

Pass me your email address and I will forward it to them and ask someone to contact you

Alan