AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: PGANRB113875 on December 28, 2020, 08:40:27 AM

Title: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 08:40:27 AM
Hi Folks,
Could You please help or offer Me some advice.

I have just installed My Airnav Radar Box, I have registered and everything online, but I have a constant red light stating "Real-Time Network Nor Connected".......the Hard ware connsction light is Green......... I just cannot get any realtime network coverage !.
Many Thanks#
Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 10:24:17 AM
Have you ticked Get Flights from Radarbox Network, bottom left on the Network tab screen

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 10:26:19 AM
Yep tried all that, I registerd My box etc yesterday afternoon amd I have Business user account as I am sharing DATA, but cannot get real time data ?
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 10:33:18 AM
Also are you sending data to the network by having Share Flight Data ticked on File/Preferences/Radarbox.  I see from your station page that you are showing yellow for no data and that may explain.  Your range is zero so if you are seeing aircraft on your MyFlights tab it looks like while you are receiving data you are not sending data


Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 10:40:19 AM
Hi Buddy,



Yep share data box is ticked.
At the bottom of the radarbox interface it says "Your account expired or you are not Subscribed to Radarbox Network". However I have a Business account as I am sharing/Feeding DATA !!!.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 10:49:37 AM
I presume that you are a Business account holder for Radarbox24.  I dont know if that applies to the network though the V6 software through your Radarbox as you advise you are not subscribed to it

If you are not seeing aircraft on your MtStations page on RB24 you are not sending data, hence the yellow block on the grid

I suggest that you speak to support regarding that issue

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 10:51:06 AM
Many thanks for Your help Sir,
Do You have a link to "Support" please.

Cheers
Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 10:54:47 AM
Neil

If you are not seeing aircraft on your MyStations page on RB24 you are not sending data, hence the yellow block on the grid.  Are you seeing aircraft on your MyStation page

[email protected] is the email address and they should reply within 24 hours

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 10:57:51 AM
I will contact support....... I have to point out that the radarbox hardware itself is somthing I got roughly 8- 10 years ago.......... no whether that is causing the issue because of its age ?
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 11:09:01 AM
Are you using the V6 software or the original that came with the box.

Alan
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 11:13:17 AM
The V6.00.02 version can be found here as using the original software will be your problem

 https://www.airnavsystems.com/download/ANRB/ANRB60002Setup.exe

I suggest that you delete the old version then go in and manually delete any Airnav folders left behind and then install to c:\Airnav not to program files

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 11:15:12 AM
I will try that now Sir.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 11:18:47 AM
You will also need the driver package, note they are in zipped format http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 28, 2020, 11:19:52 AM
I assume the Drivers are loaded first before the main siftware ?
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 28, 2020, 01:12:19 PM
Load the main software then unzip the drivers into the Airnav Systems/Radarbox/Drivers folder

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 10:39:35 AM
Hi Alan,

I have tried all of that, I have sent Airnav an email asking them if they can shed any light on the proble.

Many thanks for Your help.

I will keep You up to date as to what they say ( if they reply ).
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 11:03:40 AM
All I know is that you are not sending any data, see the attached.  Does your antenna have a clear view of the sky

Are you seeing aircraft in My flights on the v6 software?

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 11:09:51 AM
Hi Buddy,

Yep I am seeing aircraft in "My Flights"


Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 11:13:21 AM
Well as you can see from the screen shot nothing is going out, firewall issue maybe?

Are you getting a good range, your location should give you good coverage, can you give a screen shot?

Alan
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 11:42:43 AM
Neil

As you have updated to the V6 softwae are you able to download Database Updates and are photos showing for the aircraft you are picking up/

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 11:45:51 AM
Hui Buddy,
At the risk of sounding very stupid, do You think this is a subscription issue ?. Everytime I click on Realtime I get the warning saying " Your account expired or You are not subscribed to Radar box "............ the reason this has thrown Me completely is because online I was upgraded from Basic to Business because I was classed as a "Feeder" to the network.

I assume I still need a Monthly/Yearly subscription ???.
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 12:26:11 PM
It could well be that as the RB24 and the Network subs are two different things.  Usually your RB24 subscription doesnt go to Business until you send data and going from your screen shot you dont seem to be sending data

Some RB24 feeders have detailed that they are getting the network on the V6 software so I dont know if it is related to no data being sent

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 12:28:54 PM
Cheers Alan,
I wonder why they upgraded Me from Basic to Business then as a " Feeder ".
Very Curious.
Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 12:50:01 PM
I have no idea Neil

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 12:52:07 PM
Well I will wait until I get a reply from them, Tomorrow hopefully, to see what they say and see if they can shed any light on the situation.

Many thanks for Your help and advice Alan,

Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 12:58:00 PM
Sorry i couldnt help but at least you are able to see aircraft on MyFlights so you can see what you are picking up even if you are not sharing them

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 01:28:06 PM
Hi Alan,
Good news, I just had a reply to My email saying that they have activated the Network for Me....... everything is now working well.
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 29, 2020, 02:16:09 PM
Good news indeed, maybe we shall see your feed on RB some day ;-))

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 29, 2020, 02:17:51 PM
Yes Hopefully Alan, Somewhat Ironically I have had to switch it off as I am off out......will be back online later though.
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 30, 2020, 06:13:15 PM
Hi Alan,
May I pick Your Brains please.

From one of Your previous posts You told Me to download the software version ANRB 60002 set up ........ I see on the Airnav Radar box website there is a ANRD60003 set up file.
Would I be better to upgrade it to 60003 set up ?.
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 30, 2020, 06:49:38 PM
No dont download it, stick to the one on the link I sent V6.00.62. 

6.00.03 It was altered to allow the xrange receiver to use the software and doing that introduced a few niggles, thats the only difference so stick to the one on the link

Alan

Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 30, 2020, 06:51:55 PM
Ok Alan, many thanks for the advice.

Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 31, 2020, 08:59:57 AM
Hello once again Alan,

( I bet You are sick of hearing from Me ....lol ).

I was wondering can the Airnav ACARS Decoder software be used with the Airnav Radar Box ?.  Is it a separate subscription  to use the software do You know ?.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 31, 2020, 09:21:16 AM
Hi Neil

As far as I am aware the decoder is a very old piece of software that didnt work very well and is no longer sold

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 31, 2020, 09:25:08 AM
Hi Alan,

Ok thanks for the advice, I will not bother downloading it.

It is still listed on Airnav Radar Box website with a whole lot of other software curiously.

On another subjest..... I am thinking of ugrading the Hardware, the Radar Box I have is a few years old and I see the latest one is about £300 ( from Amazon ) I assume that would be a much better Box than the one I have now ?
Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 31, 2020, 10:30:02 AM
Its a lot better but I use the Airnav Flightstick does the same thing for a lot less money.

The X-Range2 is designed to feed RB24 but the V6 software has been amended to work with it in V6.00.03 as I detailed

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 31, 2020, 10:43:50 AM
Thanks once again Alan, I will take a look at that now Sir.

Cheers

Neil.
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on December 31, 2020, 10:49:09 AM
Hi Alan,
 Does the stick track in realtime also

You Mean this :-

Title: Re: Real-Time Network Not connected
Post by: Runway 31 on December 31, 2020, 01:56:34 PM
Thats the one,  yes I use it and others with V6 and as the technolgy is newer they work better than the original box.  The plus with it is that it connects to my outside antenna with the same SMA connection.

Alan
Title: Re: Real-Time Network Not connected
Post by: abcd567 on December 31, 2020, 11:39:23 PM
The software "AirNav Radarbox V6" works in my Windows 10 computer with all dongles which have RTL2832U & R820T Chips. AirNav V6 detects all these as "microRadarbox" device.

For these dongles to work in Windows10, I had to install DVB-T driver Zadig

Radarbox24 Flightstick (Green color)
DVB-T generic dongles (Black & Blue colors)
Flightaware ProStick (Orange) and ProStick Plus (Dark Blue)

.
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on January 01, 2021, 08:31:50 AM
Hi Alan,

Airnav Radar Stick Ordered and should be with Me at somepoint on Sunday.

I assume the ANRD60003 software will be for this ?

Many thanks

Neil.
Title: Re: Real-Time Network Not connected
Post by: abcd567 on January 01, 2021, 09:37:28 AM
(https://i.postimg.cc/2ShkGkJn/Flight-Stick-3b.png)


(https://i.postimg.cc/7LbycqtB/Flight-Stick-2-R.jpg)



(https://i.postimg.cc/cC7qYC6J/Flight-Stick-6.png)
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 01, 2021, 10:01:42 AM
Neil

Yes it will work with 6.00.03  but I suggest that you stick to the 6.00.02 as there are less bugs in it as previously detailed and no extras added

The drivers work for all Windows versions

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on January 01, 2021, 10:13:19 AM
I look forward to its delivery and setting it up.

Cheers Alan and may I wish You a very happy new year......lets hope it is much better for us all than 2020.

Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 01, 2021, 10:16:58 AM
One things for sure Neil, it cant be any worse.  Happy New year

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on January 06, 2021, 10:50:27 AM
Hi Alan,


Is the Radarbox VHF stick Ok to use ?
Neil.
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 06, 2021, 11:34:29 AM
Dont see why not, you would not be able to broadcast it though as not legal but ok for own use

Alan
Title: Re: Real-Time Network Not connected
Post by: Erich on January 06, 2021, 01:58:58 PM
Hello Alan!
I have a question is AirNav's Green Flightstick
For RB24 or Radarbox I want for my weekend
Residing a radar box or stick is important to me though
That I can edit my list too. Like mine
Old but good Radarbox RB24 without edit is possible
Nothing for me, of course.
LG from Austria Erich
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 06, 2021, 02:39:00 PM
Hi Erich

The Airnav flighstick is able to be used like any other receiver either standalone with V6 with or without the network or to feed RB24 as you like.  Whatever you could do with the original radarbox you can do with the Flightstick.

I have my stick connected to my main computer and have another for use with my laptop when travelling to airports

Can be used on Windows or Pi

Alan
Title: Re: Real-Time Network Not connected
Post by: Erich on January 06, 2021, 02:44:47 PM
Thanks Alan for the quick answer, so a flight
stick but currently not available at Amazon.
Thanks Alan
Eric
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 06, 2021, 03:24:12 PM
Its available in UK, maybe support can advise regarding Germany

Alan
Title: Re: Real-Time Network Not connected
Post by: PGANRB113875 on January 07, 2021, 05:15:45 PM
Does anybody know how to set up the Radarbox VHF Airband Flightstick ( Yellow ).
Cannot get it up and running.


Cheers
Title: Re: Real-Time Network Not connected
Post by: Runway 31 on January 07, 2021, 06:24:30 PM
Suggest you ask support

Alan