AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: chrischelt on September 22, 2020, 08:14:40 PM
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Evening all,
Not sure this is the best place to post this thread but I am looking for help to reinstall the USB dongle. I have had it set up for over a year but recently my PC has been playing up so had to do a format and since then I just can't get it to work.
I'm running Windows 10 and have been using the Zadig 2.4 to try and get it to make the driver work but it's not. I also have RadarBox 6.02.003 which when I open the app it's not showing the dongle listed.
I had numerous issues when I first got this and seems I'm getting them again :(
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On the Zadig installer, are you seeing the dongle listed on the line next to Edit in the drop down list when you List all Devices
Highlight it and then click install driver
Alan
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Hi Runway 31,
It's not listing the dongle.
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(1) Download Zadig.exe from http://zadig.akeo.ie/ .
(2) Plug the DVB-T Dongle in your Windows Computer.
(3) Follow the steps below:
Double click Zadig.exe to run it.
The window below will open.
(https://i.postimg.cc/Th8x9s2f/Zadig-1.png)
.
On main menu, click “Options”.
On the drop-down, place a check mark beside “List All Devices”.
(https://i.postimg.cc/sg4BMYKv/Zadig-2.png)
.
From list of devices, select “RTL2838” which is actually DVB-T or FlightStick or ProStick.
Now click button which will either say “Install Driver” or “Reinstall Driver”
(https://i.postimg.cc/SQYJ6FD0/Zadig-3.png)
.
.
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Hi,
Thanks for that info but the RTL isn't showing. When I select list all devices I then get Bulk-in, Interface (Interface 0) - Bulk-in, Interface (Interface 1) - USB Receiver (Interface 0) - USB Receiver (Interface 1) - Bluetooth Radio - Bulk-in, Interface (Interface 2) but no RTL.
I have tried different USB ports also just in case and have formatted the PC several times.
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Chris
Formatting the PC will not assist in this or most computer issues so I would suggest dont do it as there is no need
What does the drop down list show if you unplug the stick
What USB stick are you using. If it is a Flightstick it should show in the drop down list as an RTL2838UHIDIR. I would suggest that if you are not seeing that then there may be an issue with the stick. Can you try another stick?
Alan
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Hi Runway 31,
I am using the little green FlightStick but sadly don't have another to try.
If I remove it from the USB port I only see
USB Receiver (Interface 0)
USB Receiver (Interface 1)
Bluetooth Radio
USB Receiver (Interface 2)
The USB Receiver is the dongle I use for my Logitech keyboard because when I remove the dongle it only then shows Bluetooth Radio.
When I plug the FlightStick in then I get Bulk-In, Interface (Interface 0) and Bulk-In, Interface (Interface 1) show up.
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Chris
Try the Flightstick driver package http://www.airnavsystems.com/Download/ANRB/Drivers/microRadarbox-Drivers-20150411.exe
Alan
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I just opened the Bluetooth page on my PC and it has the RTL2838UHIDIR listed under other devices so strange it won't find it.
Just going to try the driver pack you recommended
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Tried the drivers pack and it's still showing as Bulk-In
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Chris
You usually find it in Control Panel/Devices and Printers under Unspecified. No idea why it should be showing under Bluetooth
Alan
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Chris
Where did you install the V6 software too, hopefully to c:\Airnav and not to program files
In the Zadig installer interface, bring up the Bulk In Interface (0) in the Edit line as detailed by ABCD and install the WINUSB drivers as detailed on his screen shots
Alan
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It’s just in the other devices area rather than Bluetooth it’s self. It is however listed correctly there but when I check device manager it’s listed as bulk-in
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How about the next message Chris?
Alan
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Hi Alan,
Sorry I missed the second message. I have just tried that and edited the name to RTL2838UHIDIR then reinstalled the WinUSB(v6.1.7600.16385) driver but sadly it's made no difference. I have made sure to install the software to the C drive rather than program folder.
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I am out of ideas Chris, no idea why it was working previously and not now. Suggest you contact [email protected] who may be able to assist
Alan
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That’s okay Alan. Thank you for helping anyway it’s much appreciated. I have emailed support so hopefully can get sorted.
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Let me know how it goes
Alan
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I decided to try installing it on my tablet and the same things happened so I am at a loss what to do.
I'm waiting for support to get back.
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Maybe as I suggested the dongle has went duff
Alan
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Possibly but all I did was format the pc due to it crashing after a recent Windows update 🙁
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Hi,
I am so far managing (touch wood) to get this sorted but want to clarify what I should change the drive to on Zadig?
I have managed to get the RTL2838UHIDIR to show when selecting list all. It is showing on the left box RTL2838UUSB (v64.1.304.2009) > WinUSB (v6.1.7600.16385) and the button says replace driver.
Is this the correct thing to do?
How I managed to get this far is rather than formatting using the Windows recovery but remove everything option I downloaded the Windows media creation tool and put a brand new fresh Windows 10 on the PC and it seems to have worked so far.
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I did this and it is now all working :)
I am so glad I managed to get there in the end. I have the data sharing once again :)
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Great Chris, wonder why the dongle didnt show originally
Alan
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I have no idea. It's also weird how when doing the fresh install which was supposed to remove everything didn't and only using the media creation tool truly reset everything.
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the wonders of computers but you got there in the end
Alan
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Thanks for your help Alan 😁