AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Reheat on July 15, 2020, 02:28:38 PM

Title: Problems
Post by: Reheat on July 15, 2020, 02:28:38 PM
Since I have had my desktop pc uprated to Windows 10.1 Pro,I came to reload AirNav Radar Box Pro on it,it will not let me get passed the part that wants to know my position (LAT' LONGITUDE ) etc plus the other details, it loaded very easy before.It is not the Windows,it is AirNav that is the problem,a window popped up and said about subscription etc,does anybody know what the heck is going on?I'm not as good as most using AirNav Pro,but I got by,and enjoyed it all !so if anybody can help,I would very much appreciate any help.
 
Title: Re: Problems
Post by: Erich on July 15, 2020, 05:58:20 PM
1.FILE on the top left
2. Preverences
2.Home station data
LG Erich
Title: Re: Problems
Post by: Runway 31 on July 15, 2020, 07:14:51 PM
Did you put the lat/lon in as decimal.  Did you log in by using the email and password that came with the original disk

Alan
Title: Re: Problems
Post by: Reheat on July 17, 2020, 08:59:12 AM
Hello there,
Yes all of them,what I can't understand,is it worked fine using Windows XP Pro.
Regards.
Title: Re: Problems
Post by: Runway 31 on July 17, 2020, 09:29:07 AM
Can you post a screen shot of where your problem starts.  It should just start up the same on W10 as it did on XP assuming to are using the latest software and drivers

Alan
Title: Re: Problems
Post by: Reheat on July 18, 2020, 08:16:37 AM
Sorry that I'm late getting back to you,I have done you a screen shot of the set up page.
Also what it will not do in the set up section,it will not autodetect my home location,it will not let me select the city that is closest to me,and lastly,it will not accept the the 'OK' button.
I hope that this is some help to you.My email address is [email protected] if it would help (if you choose not to contact me by email,I fully understand.)
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 18, 2020, 02:48:39 PM
The location lat/lon must be in decimal, not the Minutes, etc way you have done it.  Easiest way of doing that is to set Google Earth to decimal co-ordinated then zoom the cursor into your house and see what it gives

One you have done that click Apply then OK

Alan
Title: Re: Problems
Post by: Reheat on July 20, 2020, 03:40:52 PM
Hello Alan,
Sorry that I'm late again replying,I have done as you instructed,got it loaded,now,a red square at bottom left says-HARDWARE NOT CONNECTED,and next to that,another red square ticking away,and says TO UPDATE.
Sorry to be a pain Alan,but if you have the time and patience,I'm willing to learn.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 20, 2020, 04:35:57 PM

I see you are using the original software Radarbox Pro Graham, I don't know if that old version still works on W10.

Did you download and install the W10 drivers from http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

Alan
Title: Re: Problems
Post by: Reheat on July 21, 2020, 10:17:09 AM
Hello again Alan,
Yes,I'm using the original software Radarbox Pro.With the problems that I have had with it,tells me that Windows 10.1 does not like it,I found out to my cost,I have just had my desktop PC upgraded from Windows XP Pro,and the original software worked great,so Windows 10.1 makes it,I think,hiccup.
I have downloaded from the link that you sent me,not being that computer savy as most,but I can usually get round problems.
The download shows ANRB-DRIVERS-20161222,then when I have opened that,it shows amd64 i386 ftdibus ftdibus ftdiport ftdiport,what would be the next thing for me to do Alan?  (this is where I may fall down)
With being a licensed Radio Amateur,and running what is called SSTV (SLOW SCAN TELIVISION) and radio fax they were a doddle aside of ANRB!
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 21, 2020, 12:19:38 PM
It is a zipped file Graham and has to be unzipped into the Radarbox drivers folder

Alan
Title: Re: Problems
Post by: Reheat on July 21, 2020, 02:34:25 PM
Hello Alan,
I have extracted them to the AirNavRadar Box folder,I have done an attachment,showing the AirNav folder,if you can tell me,if all looks ok Alan?
I have run AirNav,but there is no change,still showing,' HARDWARE NOT CONNECTED' And next to it, the yellow square flashing.
I'm sorry to appear a pain Alan,but I'm willing to learn from you.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 21, 2020, 07:26:57 PM
Graham

The folder ANRB-drivers-20162222 should be in the drivers folder, move them into there

Alan
Title: Re: Problems
Post by: RodBearden on July 21, 2020, 11:16:24 PM
Hi Graham

From your screenshot, you have installed into Program Files (x86). You need to uninstall and then reinstall to a folder outside that, something like C:\AirNav and, as Alan says put the drivers into the Drivers folder.

Good luck
Title: Re: Problems
Post by: Reheat on July 23, 2020, 01:46:37 PM
Hello Alan,hello Rod,
Ok I will do as you have suggested,and hopefully I can get my grey matter working !!
Kindest regards,
Graham.
Title: Re: Problems
Post by: Reheat on July 24, 2020, 08:25:24 AM
Hello Alan,
I have now put the drivers into the driver folder as you advised,fired up AirNavRadar up,it loads fine,but tells me that 'hardware not connected'and just the yellow square saying,network ( counting) update.
I hope that you can bear with me,because,I will take all the advice that you can offer me.
I have attached a screen shot of the driver folder,is all ok?
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 24, 2020, 02:24:39 PM
The data folder looks ok Graham.  The issue is probably because you are using the original software Graham

Download and install http://www.airnavsystems.com/download/ANRB/ANRB60002Setup.exe over the top of the original

Its a big file so will take some time to download

Alan
Title: Re: Problems
Post by: Reheat on July 25, 2020, 08:47:13 AM
Hello Alan,
Thank for a quick reply Alan,all noted,I will do as you have suggested and see where it takes me.
One way or another,I will make this work! with your kind help.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Reheat on July 26, 2020, 08:48:15 AM
Hello Alan,
I loaded from the link that you gave me,installed over the older version,and it installed ok.
It opens up fine,but still shows me that no hardware is connected.
One other failing,is when I centre the map for home,and reload AirNav,it will not stay centered on home location,and the map is always fully zoomed back.
The last two items at present, are not concerning me.
What do you think what I may be doing wrong Alan? as I have said before,I will take all the advice and help that you can offer me Alan,and also, thank you for your time given to me.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 26, 2020, 05:33:28 PM
Graham, try rerunning the drivers again.  Also try changing the USB cable if possible it case there is an issue with it.

Alan
Title: Re: Problems
Post by: RodBearden on July 26, 2020, 11:56:12 PM
As I said before, you should uninstall your current software and install again in a folder named C:\AirNav or something similar. You won't get it to work properly in the Program Files folder.
Title: Re: Problems
Post by: Reheat on July 28, 2020, 11:59:41 AM
Hello Alan,
 I'm sorry for the delay in getting back to you,I have tested the USB lead,that is fine,I deleted the program,and reinstalled again from your link,the problem of 'No hardware connected' still exists,once again I have  sent two attachments for you to see if all is ok Alan.
I do believe that drivers for Windows 10.1 were needed,correct me if I'm wrong.do they appear in either of the two attachments Alan?
I wish that it was black & white what the problem is,because,I would imagine Alan, by now,you must be cheesed off with my lack of knowledge about this program! I'm still adamant,that one way or another to get this up and running.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on July 28, 2020, 12:38:26 PM
Hi Graham

You don't seem to have the drivers for the original radarbox installed.  You have the ones for the stick and the comstation but not the ones needed

You can get the here http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

If you refer back to the last shot you attached in reply 15 of the thread you will see them showing in the driver folder as ANRB 20161222

Alan
Title: Re: Problems
Post by: Runway 31 on July 28, 2020, 04:17:05 PM
The name of the folder in the root of C:/should not make any difference as you name it manually on installing. ie Airnav instead of Airnav Systems

Alan
Title: Re: Problems
Post by: Reheat on August 13, 2020, 08:53:03 AM
Hello Alan,
I must apologize for the very long delay in coming back to you,so I must explain,I suffer greatly with Arthritis in spine,feet and hands,and it is the hands that I have a problem with when using this desktop PC,it is trying to control the mouse that can get difficult,and mostly the keyboard.
To make things a little easier,is it possible to put all the files that are required,in one link Alan?
With many thanks for all your past help.
Kindest regards,
Graham.
Title: Re: Problems
Post by: Runway 31 on August 13, 2020, 10:28:35 AM
Unfortunately they are all on different links on the Airnav website

Alan
Title: Re: Problems
Post by: Runway 31 on August 15, 2020, 12:07:14 PM
Sorry I cannot help any further, I could fix it for you if I was able to get 5 minutes with your computer

Alan
Title: Re: Problems
Post by: Reheat on August 16, 2020, 06:06:21 PM
Hello Alan,
Thank you very much for the input given to me,and yes,I do believe that you would get me up and running in a very quick time.
I will not give up trying,I may end up with a lot of grey hair!!
So I will keep trying the best that I can.
Thank you Alan.
Kindest regards,
Graham.