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AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: diddyboy on July 10, 2020, 10:24:17 AM

Title: white blank screen where map should be
Post by: diddyboy on July 10, 2020, 10:24:17 AM

Hi,

Can someone help please, for some reason the map is not showing anymore, just a blank screen, it does show the aircraft in the list but no map. I am not very computer illiterate especially when it comes to SQb files or DAT files, or transferring data, I have even tried changing maps from the default setting but nothing.so if possible a simple noddy guide to help me get the map back would be great.
Cannot understand why it has gone like this as it was working fine the other day and have done no updates,

Regards Neil

Title: Re: white blank screen where map should be
Post by: vonsmalhausen on July 10, 2020, 11:49:53 AM

have you tried to "set map to Default" in the "MAP" dropdown menu, that should show the map, maybe you have to do a restart of RB

Title: Re: white blank screen where map should be
Post by: diddyboy on July 10, 2020, 12:51:15 PM

Hi vonsmalhausen, yep tried all of that and restarted RB but no joy, am speaking with Support who suggest a possible reinstall

Regards

Title: Re: white blank screen where map should be
Post by: Runway 31 on July 10, 2020, 01:55:14 PM

Yes a reinstall should fix most things.  No idea why it would happen in the first place though, possibly something got corrupted somewhere

Alan

Title: Re: white blank screen where map should be
Post by: diddyboy on July 13, 2020, 06:31:09 PM

Yes had to do a full uninstall and then reinstall, and all up and running now.

Neil

Title: Re: white blank screen where map should be
Post by: Runway 31 on July 13, 2020, 07:18:10 PM

Good to know Neil

Alan