AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: riderz49 on April 28, 2020, 04:02:00 PM

Title: No data and offline
Post by: riderz49 on April 28, 2020, 04:02:00 PM
1. RB was working, but it's gone offline and, duh, no data. Can't figure out how to fix. I also have SkyAware and FlightRadar24 installed. Both are working.

2. When RB was working, my filter settings and map options were not retained. Is there some trick to retaining them?
Title: Re: No data and offline
Post by: Runway 31 on April 28, 2020, 04:08:59 PM
What is your sharer ID and what receiver type do you have I presume a Pi

Regarding the filters I believe you require to set these each time but I believe the map you have set stays, maybe wrong on that though, maybe support can advise

Alan
Title: Re: No data and offline
Post by: riderz49 on April 28, 2020, 04:40:01 PM
ID 3662985

FlightAware receiver
Title: Re: No data and offline
Post by: Runway 31 on April 28, 2020, 04:59:15 PM
I don't recognise that station ID its usually PGNRB**** for Radarbox receivers, EXTRPI***** for Pi's, EXTSHA**** for other receivers etc

Are you using the sharing software?

Alan
Title: Re: No data and offline
Post by: riderz49 on April 28, 2020, 09:17:05 PM
EXTRPi008602
Title: Re: No data and offline
Post by: Runway 31 on April 29, 2020, 08:29:52 AM
Ah a Pi, hopefully abcd567 will notice your post, I know nothing about Pi's

Alan
Title: Re: No data and offline
Post by: anorak on April 29, 2020, 01:23:54 PM
Hi, do you know what software you are running your Pi on?
Dave.
Title: Re: No data and offline
Post by: riderz49 on April 29, 2020, 03:12:16 PM
Raspbian Buster
Title: Re: No data and offline
Post by: abcd567 on April 29, 2020, 05:34:37 PM
Please post output of following commands:
Code: [Select]
apt policy rbfeeder 

sudo systemctl status rbfeeder 

Please also post output of following command
(In the post, replace actual value of key by xxxx )

Code: [Select]
cat /etc/rbfeeder.ini 
Title: Re: No data and offline
Post by: riderz49 on April 29, 2020, 06:26:26 PM
I copied the output into attached txt file. (When I tried to send reply with out pasted directly into message, it was bounced as "spam."

Thanks in advance for your help.
Title: Re: No data and offline
Post by: abcd567 on April 29, 2020, 08:42:47 PM
RBFeeder is installed, configured ok, but not working. Seems some file got corrupt.

Reinstall it, but first copy-paste key from file /etc/rbfeeder.ini in Notepad on your Windows/Mac computer.

Reinstall command:

Code: [Select]
sudo apt-get purge rbfeeder 

sudo apt-get update 

sudo apt-get install rbfeeder 

sudo rbfeeder --setkey xxxxxx --no-start   
## In above command replace xxxxx by your actual key

sudo systemctl restart rbfeeder   

Title: Re: No data and offline
Post by: riderz49 on April 30, 2020, 05:30:09 PM
That did the trick.

Thank you---again, abcd567
Title: Re: No data and offline
Post by: cosmefulanito on May 08, 2020, 12:46:53 PM
Hi, I have a radarbox unit PGANRB114140 and for a few days I have not had access to real time network flights from the 6.02.003 software and since yesterday Its not sharing data with radarbox24 either.
Title: Re: No data and offline
Post by: Runway 31 on May 08, 2020, 01:45:08 PM
Hi

I see that you are showing offline on Radarbox.com for 20hours.  While you mention network flight, are you getting flight locally on MyFlights on your V6 software.

Alan
Title: Re: No data and offline
Post by: cosmefulanito on May 08, 2020, 04:36:59 PM
Yes I have flight locally and the sharing option active.
Title: Re: No data and offline
Post by: Runway 31 on May 08, 2020, 06:21:56 PM
Suggest that you contact [email protected]

Alan
Title: Re: No data and offline
Post by: anorak on May 09, 2020, 08:55:01 AM
Morning, had the same for some time, not feeding RB24. Also was running an old software on the Pi so have taken the opportunity to sort that as well, and I wish I hadn`t!
Dave.
Title: Re: No data and offline
Post by: Runway 31 on May 09, 2020, 09:37:37 AM
Cant help with that Dave, I know less than nothing about Pi's so contact support

Alan
Title: Re: No data and offline
Post by: anorak on May 09, 2020, 11:42:49 AM
New micro SD card ordered, be here this year. ;-)
No idea why I`m not feeding data through the box, nothing seems to have changed except my email which support know about.
Such is life, Dave.
Title: Re: No data and offline
Post by: Runway 31 on May 09, 2020, 11:56:00 AM
Did you ask support?

Alan
Title: Re: No data and offline
Post by: cosmefulanito on May 09, 2020, 11:59:11 AM
Which port does the old radarbox use with the 6.02 software, I think my router is blocking the connection.
Title: Re: No data and offline
Post by: Runway 31 on May 09, 2020, 12:10:53 PM
30003 or 30005 cant remember though but think it is 30003

Alan