AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: kingfisher on October 30, 2019, 03:50:39 PM
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Hi, new user here. I have just purchased a Radarbox 3D and installed the software but i can't login to it. I enter my Radarbox24 email and password but it says they don't match, any ideas? The registration link in the login page is 404 by the way!
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When you state that you have purchased a Radarbox 3D what do you mean by that, is this a second hand original box?
Alan
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Hi Alan, yes it is a used original system (black box, software and antenna). I can't find a way to register it.
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It should come with a software disc, the log in details are printed on the cover of the CD
Alan
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Hi Alan, apologies i should have said thanks for your prompt reply earlier! Just looked at the CD sleeve and it is there, i assumed it needed my details and didn't notice the bold text on the sticker when i read the instructions. Hopefully it will all be fine now. Many thanks.
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Any queries just come back
Alan
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Many thanks, just trying to set it up now.
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The software with the receiver is very old. You can update to the most recent from here http://www.airnavsystems.com/download/ANRB/ANRB60002Setup.exe
If you are on W10, the updated driver package is here
http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip
If you decide to upgrade and I suggest that you do, get back to me first
Alan
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Strange you should say that! I should have the latest version (downloaded the other day before i bought the item) which appears to be 4.03?? and i can't enter all my location details as the window is not big enough. It doesn't auto locate i presume because it hasn't been set up yet. Not the most intuitive interface. I can't even close the software until i get my details in. I can enter name, city, country and email but i can't see enough of the lat/long box to enter it in. Box is connected should it be doing anything other than a green light? It flashes blue lights when you plug the usb in.
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V4.03 is very old from around 2010.
The location lat/lon should be in decimal per attached
If the antenna is seeing aircraft they should show on the map and on the grid
Alan
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What is the PGANRB**** number of your box
Alan
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Ive just uninstalled 4.03, i'm sure i downloaded the later number the other day! PGANRB112173. I don't get the same window as you but i may do when i install the latest software.
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after uninstalling go into windows and delete and Airnav folder left behind in program files and elsewhere. Don't install to program files location install to C:Airnav or the like.
Use the link I sent earlier, that's a good version and download and install the driver package after that
Alan
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I've got somewhere, it is taking my details etc and i can open the interface. I may have gone off half cocked by not checking for any old Airnav and installing the latest version from your link. I run W7 will your driver be OK for that? The hardware still shows as disconnected which is i assume due to the wrong driver.
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The driver package I sent the link to does all versions of Windows
Alan
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Finally got the hardware recognised but it says my subscription is expired, previous owner i guess, how do i get it to recognise my online subscription?
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I take it by online subscription you mean for Radarbox24 https://www.radarbox24.com/stations/PGANRB112173
I see you don't have any range, are you picking up any aircraft on the software as you don't seem to be sending any data
Alan
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Yes to the subscription thing. I have no signal on the box, presumably as i am not subscribed? Screen grab attached.
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Go onto the MyFlights tab as here you will see the aircraft you are picking up and if you also go to Tools/Interface and tick Interface on Left you will get the grid which shows the aircraft details
My flights doesn't need a subscription and shows the aircraft the receiver is picking up. Is your antenna positioned so that it sees the sky. It works by line of sight and if it cant see the aircraft it cannot report them
Bottom left of the screen, are you getting a green box to show connected
I am going out now so wont be able to answer for a couple of hours
Alan
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Just put the antenna outside but there is nothing within 60 miles approx so i guess that means i won't get anything. The location on the account is not me it must be the previous owner, i am about 5 miles NW of EGDC in north Devon. Looks like this kit is not for me as i was hoping it would be better than the online RB24 so i could use it instead. At the moment i will need to switch between the two as the online works from all the other folks like you around the country and i can see more. Screen grab of full screen attached. I'll see what occurs tomorrow when it will be busier and take a view then. Very much appreciate your help!
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I have mines on the window sill and get over 100 miles range. Taking it mobile, from Glasgow Airport I can get aircraft over Dublin. Does your antenna have a ground plane, a metal disc around 4 inches across
Here is mines just now, not alot about at this time of night Are you getting the green box showing hardware connected, bottom left of the MyFlights screen and do you have Process Hardware Flights ticked bottom left of screen
Got oner now around the isle of Man and its on the opposite side if the house from the window sill
Shot from this morning as well
Alan
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Hi guys,
Kingfisher, see the connection between cable and antenna, in my case sometimes the cable have a bad connection.
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I had a few pop up last night, it goes quiet over the Bristol channel at night anyway. I live in a valley which is the main problem and can only really pick up close planes it would seem or those out to the west where there is more open ground. As with radio it's all about line of sight! I have the ground plane fitted and the antenna outside when i got a few hits last night and this morning. Noticed that some planes that were in My flights didn't appear on the radar screen. Screen grab attached which shows green square and the box ticked. I'll give it another try later today when i get back. I have a decent cable but will try others and the connection too! Thanks guys.
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Afternoon Kingfisher, I`m only up the road from you, if you want to PM me i might be able to visit.
Dave.
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Hi Dave, thanks for the offer but as i said to Alan this may not be what i was hoping for so will probably be selling it on. I am getting some planes but it only sees what i can get whereas the online version allows me to look everywhere. Didn't know without trying, nothing ventured nothing gained!
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The ones that don't show on the map are probably non ADSB equipped so don't give off positional info so cannot be plotted
Alan
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Hi Alan, thanks for that. All seems a little odd really, i just saw a BA flight over Milford Haven and have seen a few further east at about 40 or 50 miles but others in the same areas and closer don't get picked up! My aircraft history isn't being populated either. The package doesn't really do what i was hoping for but never mind, i wouldn't have known without trying. I'll probably keep playing for a while before deciding what to do.
Have been impressed with the forum though, been a great help and friendly too!
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What you pick up all depends on things like altitude of the aircraft and your surrounding topography anything like hill, buildings trees etc that can block the signal between the aircraft and the antenna and prevents it being picked up
The aircraft history should be able to be seen in MyLog and you should be able to select today, last 10 minutes last hour, yesterday, last week, last month etc
We try to do our bit, we were all at your stage once and we got help as well
Alan
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Found it! 117 aircraft today most of which would have been while i was out so i missed the fun of that:) I still find it is rather more testing than the online version, i have to keep an eye on either the box or the app which stops me from working, not difficult to do. Not an expensive mistake if it does turn out to be one!
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No worries, if you`re coming up the link road and you fancy a coffee pm me when you leave.
Dave.
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Cheers Dave.