AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: PlaneSpotterInKent on August 02, 2019, 06:57:24 PM

Title: Having Trouble Connecting Hardware To My Computer
Post by: PlaneSpotterInKent on August 02, 2019, 06:57:24 PM

Hi all new member here,
downloaded software and installed it, on welcome window screen  clicked on how to connect hardware to my computer and nothing happens.
my station ID is X-EGKB-3
Thanks in advance for your help
David

Title: Re: Having Trouble Connecting Hardware To My Computer
Post by: Runway 31 on August 02, 2019, 07:07:07 PM

What receiver are you using?

Alan

Title: Re: Having Trouble Connecting Hardware To My Computer
Post by: PlaneSpotterInKent on August 03, 2019, 12:14:09 PM

Hi Alan,

I'm using a AirNav Micro RadarBox ADS-B Receiver


Just use this link
Upgrade from previous versions:
http://www.airnavsystems.com/download/ANRB/ANRBUpgradeto60003.exe

Also just downloaded
Latest Drivers
Our new Microsoft Certified Driver package is now available from:
http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

Seems to be sorted now


Thanks
David

Title: Re: Having Trouble Connecting Hardware To My Computer
Post by: Runway 31 on August 03, 2019, 02:15:13 PM

OK David, that's the reason I was asking, glad you are going now

Alan

Title: Re: Having Trouble Connecting Hardware To My Computer
Post by: Lukebhx1305 on August 11, 2019, 06:49:53 AM

Hi all!

So I am new to this, I am having great difficulty getting the flight stick to work. I have tried so many ways, and tried different things to get it working, but with no luck!

Here is what I have tried :

- downloading and installing new drivers from airnav website
- uninstalling the USB ports and reinstalling them
- getting the pc to forget the flight stick and then plugging back into pc to reboot it.
- I have tried a replacement flight stick.
- I have created an exception in AVG
- turned firewalls off

Everything I have done is more than the Airnav website suggest I should do. Again I have contacted support and the guy keeps saying I’m doing in right.

All this and I’m still no further, it’s not working.

I have a feeling it’s something to do with connecting the hardware. As the little box is red not green as expected.

On the welcome screen there is 4 options to start demo, how to connect to hardware and another 1, all of which do not work. The only 1 out of the 4 options that works is about my location.

Can anyone please help me?? I’m literally do not understand it. Any help would be appreciated!

Thanks
Luke

Title: Re: Having Trouble Connecting Hardware To My Computer
Post by: Runway 31 on August 11, 2019, 09:07:57 AM

Luke

You say you have downloaded and installed the drivers, was it these ones http://www.airnavsystems.com/Download/ANRB/Drivers/microRadarbox-Drivers-20150411.exe

I presume that you have downloaded and installed the software as you have not specifically mentioned it?  If you have did you install to C:Airnav, do not install to program files

If you go into Control Panel/Devices and Printers do you see the stick under unspecified and is it showing as ok

Alan