AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: Xpress690 on September 20, 2013, 09:00:12 AM

Title: Map issue
Post by: Xpress690 on September 20, 2013, 09:00:12 AM

Hi all

Does anyone experienced a Map Window issue?  I´m getting a blank window every now and then... (more the "now", lately) the map freezes, shows a blank window. It's getting annoying and I'm getting tired.

Any help will be welcomed, thank you
Paul

Title: Re: Map issue
Post by: Runway 31 on September 20, 2013, 09:11:22 AM

Paul,

Not experiencing any problems myself.

2D or 3D window.  Which version of RB are you using

Alan

Title: Re: Map issue
Post by: Xpress690 on September 21, 2013, 01:16:54 PM

Hi

4.03 running 2d... and I think I found something...
it only happens when I´m using the "Get Flights from RadarBox Network"
it does freeze up my map screen

Thank you
Paul

Title: Re: Map issue
Post by: Runway 31 on September 21, 2013, 01:22:56 PM

Hi Paul,

Unlike myflights, Network flights only move after connection to the server which it does every 20 seconds.  If you look at the bottom line in the middle under the map you get a commentry of what it is doing.

Alan

Title: Re: Map issue
Post by: Xpress690 on September 21, 2013, 11:02:51 PM

Alan
My issue is that the MAP WINDOW freezes every time I start the Network connection to the server. All works fine, I can see the network flights and all its data and movements. The problems is, it freezes the map window, steel can see the flights listings but on the map window nothing moves.
Hope you understand what I'm trying to say.
Regards
Paul

Title: Re: Map issue
Post by: tarbat on September 22, 2013, 07:41:40 AM

What spec is your PC?

Title: Re: Map issue
Post by: Xpress690 on September 22, 2013, 10:32:53 AM

Hi

Windows 7 Ultimate
Service Pack 1
i7 CPU  [email protected]  2.79GHz
RAM 6.00 GB
System 64-OS

Don´t think that the problem is within the machine, but.....
Hope this helps
Paul

Title: Re: Map issue
Post by: Runway 31 on September 22, 2013, 11:51:23 AM

Looking at your opening comments it looks like it worked OK previously and has just started to do this, is this the case?  Also myflights work OK until you tick the Get Network box and then your map freezes both for myflights and network flights.

Alan

Title: Re: Map issue
Post by: Xpress690 on September 22, 2013, 10:51:31 PM

Hi

That's correct... I'll risk saying that it started about 2 to 3 weeks ago.

Regards
paul

Title: Re: Map issue
Post by: Runway 31 on September 23, 2013, 08:54:05 AM

Paul,

If it was OK previously you may have some corruption somewhere and it may be worthwhile carrying out a re-install of the software.

Alan

Title: Re: Map issue
Post by: Xpress690 on September 24, 2013, 02:21:53 PM

Alan

Did just that, re-installed and still the same issue is haunting me... !! It's really annoying and stressful. I would like to fix this for good.
Regards
Paul

Title: Re: Map issue
Post by: Runway 31 on September 24, 2013, 03:40:16 PM

Sorry Paul, its not easy fixing something thats not affecting anyone else.  Have you installed any new software in that time?

Have you emailed support for assistance [email protected]

Alan

Title: Re: Map issue
Post by: Xpress690 on September 25, 2013, 01:12:59 PM

Alan

Thats the thing...nothing as changed on the PC. It´s still the same one, no new software, updates, nothing.

Don´t know.....
Regards
Paul

Title: Re: Map issue
Post by: CoastGuardJon on September 25, 2013, 04:03:02 PM

Hi Paul, you say no updates - are you certain that Windows auto update is definitely disabled - I had problems with that.    If that doesn't help, save any AN files and records you wish to be able to access to a totally different file location.   Delete all references to AN and RB, including RB program, and start afresh with a download and installation of ANRB 4.03 would be my next step.   HTH

Title: Re: Map issue
Post by: anorak on September 25, 2013, 08:15:15 PM

And DON`T save to the default location. Is there any gain in 2D from V 4.03 over 3.13?
Dave.

Title: Re: Map issue
Post by: Runway 31 on September 25, 2013, 09:35:14 PM

Its the same without 3D Dave

Alan

Title: Re: Map issue
Post by: Xpress690 on September 26, 2013, 11:10:33 AM

Dave

I´ve done that and still the same, the only thing affected is the MAP WINDOW nothing else, all works fine, once I click the "Get Flights From RadarBox Network".. the windows slows down and then it freezes.

It's getting into my nerves and I' ready to break something...

Thanks
Paul

Title: Re: Map issue
Post by: Runway 31 on September 26, 2013, 11:23:10 AM

Contact support for their assistance

Alan