AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: stevb on July 12, 2013, 06:34:21 AM

Title: RADAR BOX 24
Post by: stevb on July 12, 2013, 06:34:21 AM

Hi
I have been on RADARBOX 24 THIS Morning just signed up but when I sign in nothing happens just a map on the screen no aircraft showing

Steve

Title: Re: RADAR BOX 24
Post by: Runway 31 on July 12, 2013, 07:39:56 AM

Everything is OK for me plenty of aircraft on screen. I presume you clicked log in and then entered your email and password.

I will contact 3D Dev and see what he advises

Alan

Title: Re: RADAR BOX 24
Post by: stevb on July 12, 2013, 07:40:46 AM

yep when I click login after details nothing happens

Steve

Title: Re: RADAR BOX 24
Post by: Runway 31 on July 12, 2013, 09:11:12 AM

Cheers, dont expect a quick answer its the middle of the night where he is.

Alan

Title: Re: RADAR BOX 24
Post by: AirNav 3D Development on July 12, 2013, 02:42:00 PM

Hi Steve,

What browser type & version are you using to view RadarBox24 when you have this problem? Also, is this happening on a PC, Mac or tablet?

The other thing to check is the JavaScript console to see if there are any error messages being logged. Depending on your browser type, the procedure to open the JavaScript console is different. You can contact me directly at [email protected] and I can help you troubleshoot this problem.