AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: acars45 on November 11, 2014, 10:33:39 PM

Title: No alerts on my radar box
Post by: acars45 on November 11, 2014, 10:33:39 PM
Evening a I had no alerts since 4.00 pm
Any problems with the server
Paul
Title: Re: No alerts on my radar box
Post by: iceice on November 12, 2014, 11:12:00 AM
I'm also facing to same trouble. I received the final alert at 2014/11/11 15:24:45 UTC. I hope to resume it, too.
Title: Re: No alerts on my radar box
Post by: acars45 on November 12, 2014, 03:19:06 PM
Airnav systems are the alerts done
Paul
Title: Re: No alerts on my radar box
Post by: acars45 on November 12, 2014, 06:23:44 PM
Hello airnav systems is there a problem
With the alerts none since Tuesday
Look forward to your reply
Paul
Title: Re: No alerts on my radar box
Post by: AirNav Support on November 12, 2014, 11:00:31 PM
We are investigating this.
Title: Re: No alerts on my radar box
Post by: acars45 on November 13, 2014, 06:42:58 AM
Hello airnavsystems any update is there a
Problem with the alerts
Paul
Title: Re: No alerts on my radar box
Post by: Runway 31 on November 13, 2014, 08:28:49 AM
It is being investigated

Alan
Title: Re: No alerts on my radar box
Post by: acars45 on November 13, 2014, 02:52:55 PM
Hi Alan from Airnav  systems sorry to be a pain
Is there a problem with the email alerts
Or is it my end
Sorry to keep brothetingbyou
Paul
Title: Re: No alerts on my radar box
Post by: neroon79 on November 13, 2014, 03:28:48 PM
Hi, for long term testing reasons I've set two Alerts:

D-ABY* (B748 of Lufthansa)
D-AIM* (A388 of Lufthansa)

the following is happening:

1. after start of software the alert is sent as soon as airframe is received (mode s without received flight id)
2. a second alert is generated as soon as full details of flight were received (ADS-B / mode s with flight id etc.)
3. alert is generated if airframe is received with different flight id to the first received flight id
4. if software was running about two weeks and/or airframe operates the same flight again e.g. D-ABYL performing flight DLH721 a second (, third and so on) time after software start, no alert is sent.
5. If alert-list is cleared, the alerts start to behave as per 1.

I've proofed this with one of the Flightscool airframes that is usually using it's registratio for flight id.

I can't tell you if there is a problem at airnav end as I'm using my own mail address for sending, but maybe you can clear your alert list to see if alerts a strating to come through again.

@ Alan: If not already in the bug list my described problem / misbehaviour  may be added to the system.

Ingo
Title: Re: No alerts on my radar box
Post by: acars45 on November 13, 2014, 03:35:15 PM
The alerts come through my list on my radar box but I don't get any emails
Title: Re: No alerts on my radar box
Post by: acars45 on November 13, 2014, 09:05:59 PM
Is there a problem from Airnav systems end
Still not receiving enail alerts on my email accounts
Paul
Title: Re: No alerts on my radar box
Post by: AirNav Development on November 13, 2014, 11:54:12 PM
We've created a new version to correct this problem.
Upgrade: http://www.airnavsystems.com/download/anrb/ANRBUpgradeto50072.exe
Full install: http://www.airnavsystems.com/download/anrb/ANRB50072Setup.exe

Waiting for user feedback.
Title: Re: No alerts on my radar box
Post by: RodBearden on November 14, 2014, 01:09:48 AM
Upgrade installation failed because "adsb.dll" is missing from my computer :-(

And setup screen says that it's upgrading to 50071
Title: Re: No alerts on my radar box
Post by: acars45 on November 14, 2014, 05:55:15 AM
Good morning I have the same problem
As the upgrade does not work
See previous file missing
Title: Re: No alerts on my radar box
Post by: acars45 on November 14, 2014, 06:19:12 AM
Sane message as rod software does
Not work  missing file
Paul
Title: Re: No alerts on my radar box
Post by: neroon79 on November 14, 2014, 03:26:13 PM
Hi,

confirming the described behaviour.

Dev: please see my two PM too.

Regards Ingo
Title: Re: No alerts on my radar box
Post by: neroon79 on November 14, 2014, 04:38:27 PM
Airnav is aware of the problem and will have a look into it within the next couple of hours.

Ingo
Title: Re: No alerts on my radar box
Post by: AirNav Development on November 15, 2014, 01:33:41 AM
Situation should be corrected now.

Upgrade: http://www.airnavsystems.com/download/anrb/ANRBUpgradeto50072.exe
Full install: http://www.airnavsystems.com/download/anrb/ANRB50072Setup.exe

Waiting for user feedback.
Title: Re: No alerts on my radar box
Post by: neroon79 on November 15, 2014, 01:49:49 AM
Still not working, see posting from Rod in New Windows Software Version Thread.

Ingo
Title: Re: No alerts on my radar box
Post by: acars45 on November 15, 2014, 05:54:47 AM
downloaded new upgrade does not open message
the program cant start because MSVCR100 DILL IS MISSING FROM YOUR COMPUTER TRY RENSTALLING THE PROGRAM TO FIXTHE PROBLEM

Paul in kent
Title: Re: No alerts on my radar box
Post by: neroon79 on November 15, 2014, 06:25:57 AM
Hi Paul,

is it ok for you if we stop the posting about the SW upgrade problems in this thread and just keep discussing it in the New Windows Software Version Thread?

Ingo
Title: Re: No alerts on my radar box
Post by: Runway 31 on November 15, 2014, 09:33:53 AM
I have just downloaded and installed the 5.00.72full install.  Alerts working ok and showing as 5.00.72

Alan
Title: Re: No alerts on my radar box
Post by: Runway 31 on November 15, 2014, 12:49:19 PM
Paul, have you got the alerts working

Alan
Title: Re: No alerts on my radar box
Post by: neroon79 on November 15, 2014, 01:05:49 PM
Paul has had a problem with missing MSVCR100.DLL, as I had on my 24/7 PC.  So he has to get V5.00.72 operational before he is able to test alert functionality.

Ingo
Title: Re: No alerts on my radar box
Post by: Runway 31 on November 15, 2014, 01:18:08 PM
Thanks Ingo, have heard nothing further from him so trying to find out if he has solved his problem using the link you forwarded or if he is still having problems.  Unfortunately once his problems is solved Paul doesn't advise.

Alan
Title: Re: No alerts on my radar box
Post by: acars45 on November 15, 2014, 02:24:47 PM
I'm At work today I will try tonight and let you know