AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: prbflight on March 08, 2008, 02:23:00 PM
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I've waited over 24 hours to see if this was an issue with other users. I can't seem to shake this problem. I have to 'end program' and lose everything constantly. Anyone else having this problem?
Paul
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Never had this problem.
When this happens can you look in computer management and see if ANRB.exe is still running, and how many threads it's using.
(http://img385.imageshack.us/img385/8198/ppri0.jpg)
This might help diagnose the problem.
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prbflight,
Do you have Internet connection or wireless connection which drops occasionally?
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My freezin g problem has come back this morning with a vengence !. I have removed all trace of radarbox 07 and 08 from the PC and that included looking for the file structure etc and deleting all of that. The only thing I have left in situe is the drivers as I can't even think of going through all the hassles of trying to laod them again. Once the program has uploaded again I will see whether that improves things. By the way I have switched off everything else in the house that uses the internet so that radarbox will have sole access to my internet connection !
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My freezin g problem has come back this morning with a vengence !. I have removed all trace of radarbox 07 and 08 from the PC and that included looking for the file structure etc and deleting all of that. The only thing I have left in situe is the drivers as I can't even think of going through all the hassles of trying to laod them again. Once the program has uploaded again I will see whether that improves things. By the way I have switched off everything else in the house that uses the internet so that radarbox will have sole access to my internet connection !
Roadrunner, be brave and switch off your internet altogether!
Try running RadarBox as a standalone without the internet. Remember to untick "Share data" in preferences. See if RadarBox runs OK without the internet for a couple of hours.
It doesn't matter what else is using your internet connection, it is the connection itself that might be the problem.
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I have a similar problem.
I have unchecked share network flights and display network flights.
I am not connected to the internet. There are no other programs running on my 256 MB RAM, 1,8 GHZ machine.
The program works fine (well I should say slow) for more than 24 hours. However, when I want to use the program after that time, it freezes and only can be terminated.
Will there be a fix for this behaviour?
Version 1.3 was more stable in this regards - at least what I have experienced.
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I have a similar problem.
I have unchecked share network flights and display network flights.
I am not connected to the internet. There are no other programs running on my 256 MB RAM, 1,8 GHZ machine.
The program works fine (well I should say slow) for more than 24 hours. However, when I want to use the program after that time, it freezes and only can be terminated.
Will there be a fix for this behaviour?
Version 1.3 was more stable in this regards - at least what I have experienced.
FFM, I have to say that this sounds like it must be your PC - My laptop is almost exactly the same spec as your PC, except I have more memory, and RadarBox V1.4 works very well. The freezing issue which seems to have affected a few users is almost certainly related to the internet connection - me included.
What else have you got running in the background, virus checkers, screensavers etc - do you have a load of icons in the tool bar by the clock at the bottom right of the PC screen?
How much space do you have remaining on your hard drive, have you optimized the hard drive lately. Loads of things to look at to see why your particular PC should be running so slowly. When you say RadarBox is running slowly, what exactly do you mean?
All the best
Allocator
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There are no other programs running on my 256 MB RAM, 1,8 GHZ machine.
That's not a lot of memory, but I don't know if AirNav specify a minimum memory requirement. My ANRB.exe uses quite a lot of memory:
(http://img187.imageshack.us/img187/5635/ppfd1.jpg)
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I do run Radarbox on a clean Windows XP installation. There are no other programs running like Virus Scanners, etc.
When I click on a menu button within Radarbox it takes a long time to open / close, etc. - approx. 15 - 25 seconds.
For example when I open the preferences and save it, it takes approx. 20 seconds to close.
I used Radarbox in full screen mode for over 24 hours. When I returned this morning to my PC and hit "ESC" for closing the full screen mode, the Radarbox closed the map, but did not reload any menus, etc. The complete screen went grey. So I had to terminate the application.
When I run other native OS programs on this PC like Wordpad, File Explorer, etc. everything works normal (e.g. menus opening within 1 second, etc.).
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When I click on a menu button within Radarbox it takes a long time to open / close, etc. - approx. 15 - 25 seconds.
For example when I open the preferences and save it, it takes approx. 20 seconds to close.
There is definitely something wrong there, and if RadarBox runs OK on my similar spec PC when I've got 4 or 5 other programs running at the same time, then you definitely have a problem.
I still think that it's your PC, not RadarBox.
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I experienced the same problem after running Radarbox for more then 1 hour, and using other programs on my pc(win xp), then the program is freezing and the screen of radarbox is grey, and I have to force the program to shut down, (I am not able to close radarbox in the normal way anymore), I am now a little bit dissapointed, because I am using radarbox now for more then 5 months, and all versions did not work properly.
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bee46,
What is the specs of your machine and are you connected to the internet?
If you have had an issue then you should have contacted us so we can help resolve it, your issue may not have anything to do with others.
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I installed the new drivers (beta2), and the new beta2 firmware patch, then I use the beta 1 software with the possibility to download the pictures and it seems there are no problems anymore
....I am using radarbox now for more then 5 months, and all versions did not work properly.
Bee46, I thought that your RadarBox installation was working OK after your earlier post back in Sep 07. If none of the versions of RadarBox have worked correctly for you, then maybe your PC is the problem?
You should have asked for help earlier here on the forum, we've always got good ideas :-)
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Thanks to all that have replied. I was away from my computer all week-end. I have now run RadarBox for 12 hours without it hanging. To do this I had to disconnect network traffic. I will continue to monitor this setup for the next 12 hours. Funny thing is I never had this problems with any other version of RB up until now.
Paul
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I have been having a similar problem with the RadarBox 2008 application not responding after runnig for a few hours. I am running Windows XP. At first, I was running it with 512 meg of RAM when the application stopped responding. So, I swapped out the old RAM and put in 2Gig or RAM. When it runs, the application runs much smoother. It was running last night when I went to bed. When I checked it this morning, it failed to respond. I don't recall if I had a similar problem with RadarBox 2007.
Ted
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This new version of RB seems to be depedant on the net connection much more and failures of the net connection can cause issues.
This is being fixed as I type. A handfull of customers who have the issue will be contacted with a version soon.
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Hi to all
Actually I have the same problem, v1.3 was very stable, all day running without a crash, but v1.4 after a couple of hours freezes completly. Last saturday I had to re-instal it as an error on SQL database didn't permit the programa to run (?)...I loose all updates nade on database.
My configuration is the following: P4 2Ghz, 1GB RAM, 256MB video card
Important note: I don't have net conection problems as my ADSL is a 8MB ISDN line (Anex B).
I'm going to buy another desktop with actual tecnology, probably an HP top model.
I appreciate any suggestions about how to deal with this boring situation.
Brgds
CA
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This new version of RB seems to be depedant on the net connection much more and failures of the net connection can cause issues.
This is being fixed as I type. A handfull of customers who have the issue will be contacted with a version soon.
Will it not be a general release, as I am sure some people will be getting the same symptons and not know whether it is internet related or not :-(
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RoadRunner,
Yes it will be on general release once those customers have confirmed its working fine.
CarlosAbreu,
If you are having issues go back to 1.3 temporairly. We aplogise there will be a update soon.
Just to clarify to customers:
1.4 was beta tested by various customers for a month. More than 300 customers have installed 1.4 and we can see more than 80% of the network customers have 1.4 (about 90 connected at the moment). From those only a small propertion have emailed us regarding issues. These are being investigated.
Some of these have been solved already as customers are pushing there computers to limit by using all the functions in busy traffic areas. Please play with your settings to get a good experience.
For those customers who are experiencing crashes please send your .elf file which is in the RadarBox 2008 folder to us.
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No problem, I still use v1.4 and trying to discover where is the problem.
I will send you the file tonight
Brgds
CA
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Welcome to the club
(http://img222.imageshack.us/img222/6108/crashtx5.th.jpg)
Full image http://img222.imageshack.us/img222/6108/crashtx5.jpg (http://img222.imageshack.us/img222/6108/crashtx5.jpg)
This happen when i lost my Internet connection for a few min.
I have running continuously the RB for 2 days without problem.
A few min without Internet and go!
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Hi all,
i put my computer on "light" mode, only RB, stop auto-scanning anti-virus,
stop screen saver and especialy undivider internet, only my computer on the net
(at home), so no freezing since 24 Hours !!!! (and no record mode)
But, for me, i have noticed an degradation of performances before immediate
freezing and no message, only white screen.
in this screen shot, you can see that's OK for the flight display
but the left panel information is freezing
(http://www.lesaunier.com/jpg/Rfreeze_08.jpg)
and on this one, the flights are freezing, but not the trail line
who are front the flights ... and active display
(http://www.lesaunier.com/jpg/Rfreeze_06.jpg)
Patrick / F6GSG
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As promised I have send by mail the required files.
Thanks for support.
Brgds
CA
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Hero Member
The email adress from airnav support rejected my mail with the required files, please advise.
Brgds
CA
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CarlosAbreu,
We have pmed you with another address. Yes we are aware of the internet dropping causing issues. These are being looked into.
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Hero Member
Done, files sent 2m ago, Thanks.
Brgds
CA
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Even I sent my file. Elf, but I do not know if is come because a message----The email adress from airnav support rejected --is arrived to my mail..tel to me if my fail is arrived.
gianni Davis ---Italy
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One more information, ANRB2008 freezes for second time when I execute "restore desktop".
Brgds
CA
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Getting close to 24 hours and RadatBox has not hung. I have not been connected to the RadarBox Network at all during this time. As I said previoulsy I never had network problems with any other version of RB until now. I hope I am one of those you spoke of regarding sending out a fix.
Paul
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Hi Paul
Have a look at our last email. The problem is totally identified and simple to correct. We are just waiting for our group of programmers to finish the work. It is totally related to the way the application works now: it is divided in threads and what was happening was that if one thread blocked (for example the thread accessing the internet) it caused the application to freeze (of course I tried to put it in an easy way to explain - programatically it takes more time).
So be sure we will solve this and all the other problems in the next 5 to 10 days.
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That's great news AirNav! Thanks.
Paul
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Hung/froze again this morning
Error signature
SzAppName: ANRB.exe szAppVer:0.0.0.0 szModName:hungapp
SzModVer: 0.0.0.0 offset 00000000
This was the error report
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Sorry follow up to last
No sharing, no photos, no networking being done, just using hardware to download flights.
Hope this is of some help
Steve
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Even for me....Hung/froze again this morning........
Gianni--Italy
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Guys we are aware of the issue and its being rectified. There is no need to keep posting every time you see same issue as we do know about it.
If you have a new issue we will be happy to investigate it.
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Hi AirNav
I sentyou an email but thought I would post to see if I can get any advise. I just loaded the new version of RB and I get nothing in regard ot MyFlights. If I go to Network then I do get flights. I have uninstalled 1.3 and 1.4 and reinstalled 1.4. I have tried with and without internet connection, and I have wireles. 1.3 worked for days with the same computer and wireless connection. Anyone had the same problem
thanks Paul
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Hi all, some months ago I wrote version 1.3 seems to work fine, but later I experienced some probs, now I am using 1.4, on 2 pc's with win xp, with both I got problems after a few hours using version 1.4 and recording flights, then after a while on both pc's I could not use radarbox anymore because the radarbox screen freezes, and I had to shut down the program with windows task or other programs like processexplorer, ( both pc's are fast and well configurated) I hope there is a solution. Best regards to all
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Hi to all
In these last 2 days I'm having a house remodelation and no time to daily monitorize ANRB, my option was to keep it ON but with network OFF.
For my surprise I didn't have any crash in the PC, these means that probably the main cause of my problems with v1.4 is the ANRB network...
Anyone have tried the same option ?
Brgs
CA
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For me is the same, and when i change maps RB crash too.
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Please explain us in detail how do you change the maps?
regarding the crashes/freezes/database errors: our team is already informed on everything and we are just waiting for a few emails to have V1.5 done.
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In menu, i select one map of my choice, when i have activected the reception, and then the screen stay all white and nothing happen.
I wait more than 3 min and then nothing happen and i have to make ctrl+alt+del ti shut down RB and reiniciated again.
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Same here as mt007 describes...
In addition if I am using full screen mode before and hit ESC and can get into the main window of RM, but nothing happens after that. Screen stays empty.
Have to ctrl alt del out of the app...
Someone suggested it must be my PC, but I doubt that, because other applications work fine and as I read more and more in the forum, other users do have same/ similar issues...
It is not only related to network drop outs, because I am not using any network connection on this machine - just the hardware flights.
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Hi all.
I am running Vista Home Premium on a Dual Core Laptop with 1GB Memory.
RB2008 1.4 seems to run fine for a few hours then decides to hang. Always getting "Not Responding" message.
Tried all sorts to try and stop it, but nothing seems to work.
I am also running Norton Internet Security 2008 but even with this uninstalled it still hangs.
So RB2008 1.4 works with Norton :)
I know Airnav Developement are aware of this so looking forward to 1.5.
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To organized things at the forum, we locked this topic so all this discussion should now be moved to the new V1.5 thread:
http://www.airnavsystems.com/forum/index.php?topic=618.0