AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Team Spirit on April 17, 2010, 05:35:24 PM

Title: Reinstalled the 3D to new laptop and is gone to 2D
Post by: Team Spirit on April 17, 2010, 05:35:24 PM
Any ideas guys?

Having a right old session today :)

When the prog is installed it asks if I'd like to upgrade to 3D which I did yesterday so I say no - any ideas as to the best course from here ?

Cheers Dave.

PS having a bad hair day I reckon :)
Title: Re: Reinstalled the 3D to new laptop and is gone to 2D
Post by: n8zrp on April 18, 2010, 08:45:47 PM
I experienced this for the second time today.  Installed Radarbox 4.03 to different PC again.

With the first incident, 3D mode would only activate on the on the installation that I first logged on to after I activated 3D mode.  If I would take my RadarBox receiver and connect it to a second PC with 4.03 installed and using the same account; I could use the Radarbox in 2D mode only however the Real Time data option I have is working.

I had to fill out the form at http://www.airnavsystems.com/support.html .  This generated a email response response from [email protected] in which the problem was fixed.

I'll have to do this again evidently as I've been doing alot of PC upgrades,etc lately and have run into this again.

I speculate that the 3D mode can only be activated on one installation at a time; hence the need to contact Tech Support every time you install on a different PC; evidently the Real-time mode option is not affected.

Could anyone from AirNavsystems confirm the issue with 3D only working on one PC at a time?  It would be nice to know that this indeed is the issue so I can determine which PC I want to semi-permanently install the Radarbox software on.

Title: Re: Reinstalled the 3D to new laptop and is gone to 2D
Post by: AirNav Support on April 18, 2010, 09:02:19 PM
The 3D application is limited to 3 installs. If you try and install on more than 3 times you need to contact us or if your machine changes its hardware.

This due to licensing with 3D Map from Google.