AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: phil zech on October 02, 2010, 07:17:24 AM

Title: Auto Populate not working
Post by: phil zech on October 02, 2010, 07:17:24 AM

Have access to  Real-Time network, new aircraft always populate with a/c details and most of time photos. However this morning nothing is populating , have checked GAS with a few Mode S codes and they are there, I have had a new easyjet , aerologic, ryanair.

Any issues your end Air Nav?

Regards

Phil

Title: Re: Auto Populate not working
Post by: Chris11 on October 02, 2010, 07:18:16 AM

Network was down for a while this morning - back up again

Title: Re: Auto Populate not working
Post by: Bob SEN on October 02, 2010, 08:29:36 AM

It doesnt appear to be working here either........ as of 09:28am....

Title: Re: Auto Populate not working
Post by: Runway 31 on October 02, 2010, 08:31:43 AM

There must be some sort of a problem as I cannot get on the updater either and as has been stated, the auto-populater is not working because of this.

Alan

Title: Re: Auto Populate not working
Post by: ACW367 on October 02, 2010, 09:33:43 AM

Yep, Although the network is up, Auto-populate and our updater are down.

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 11:38:59 AM

We will restart the system in a few minutes, we should see the network go offline for a few minutes.

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 12:16:44 PM

We are running some further diagnostics on this issue at the moment.

Title: Re: Auto Populate not working
Post by: airnav1967 on October 02, 2010, 01:15:53 PM

my network was working but all aircraft have dissapeard does anyone know whats wrong trying to track the a380 out of manchester but all flights have dissapeared checked internet connection all ok says 0 in network

Title: Re: Auto Populate not working
Post by: Runway 31 on October 02, 2010, 01:27:21 PM

Network down

Title: Re: Auto Populate not working
Post by: airnav1967 on October 02, 2010, 01:28:03 PM

thanks at least in know its not me

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 02:06:05 PM

Its been worked on at the moment.

Title: Re: Auto Populate not working
Post by: airnav1967 on October 02, 2010, 02:19:55 PM

thanks i know these things cant be helped first day off to have a go tracking the a380 now ive learnt how and its off, never mind cant be helped, anyway will just leave it on see when it fires back up good luck fixing it hope it can be fixed.

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 03:29:29 PM

Everything should be back up and running now. Any issues contact us. Sorry for the inconvenience caused.

Title: Re: Auto Populate not working
Post by: TEDDYBEAR on October 02, 2010, 03:44:02 PM

Still nothing working here.

Title: Re: Auto Populate not working
Post by: Bob SEN on October 02, 2010, 03:45:46 PM

Still not populating here...... 16:44 pm

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 03:57:18 PM

Network is up fine and there some repairing going on to some of the aircraft main tables. This should be complete soon and all the lookups should start going through.

Title: Re: Auto Populate not working
Post by: phil zech on October 02, 2010, 05:31:42 PM

Still nothing coming through... 18.25,  no populate function all day today, typical when I can have ANRB network on all day !!! It has however given me more time to watch the Ryder Cup,     oh well tomorrow is another day.

Title: Re: Auto Populate not working
Post by: TEDDYBEAR on October 02, 2010, 05:47:05 PM

Still nothing coming through here. Any idea of the time scale when repairs to the aircraft main tables will be complete.

Title: Re: Auto Populate not working
Post by: AirNav Support on October 02, 2010, 07:04:02 PM

Should be populating now. Apologies for the issues today.

Title: Re: Auto Populate not working
Post by: ACW367 on October 02, 2010, 07:17:54 PM

The Updater is now back and working.