Bet you get all excited at Christmas time as well !!! :-))
Alan
Me too CGJ it's 57 for me this year .. gulp :)
Keep on rocking Jon whatever your song, your age is only a number, its how you feel inside that does it.
I've not posted for a good few months on the forum,
Are we still waiting for ShipTrax...................................................... ;-)
Love my box to death, and the craick on this forum, but quite frankly the silence from AirNav, is as usual deafening.
It's becoming a bit like an anniversary question thesedays!
I was under the impression that a patch for the Equator black hole bug has been developed and Birdie in Singapore had been testing it. I remember Dev putting out a reply recently requesting anyone in the affected equatorial areas to contact Support for the patch.
I see users wanting their software/boxes to do more for them. Apart from fixing bugs what else do you want from your software/box that it doesnt already do and what would you like your box to do that other boxes can do.
I am sure that even although we dont hear from them very often, they actually look at the forum replies
Alan
I guess everyone would like something different and it would be difficult to choose between everything suggested. Personally I would like an Interested flag.
ACW367
I know this thread is all about fixes. My personal choice was in response to a question posed by Runway 31 previously
"Apart from fixing bugs what else do you want from your software/box that it doesnt already do and what would you like your box to do that other boxes can do."
That means that those long-established software bugs should have been be corrected by now.
We will be looking at whether an updated version can be released soon as beta or whether it will be worth making sure all the issues noted have been rectified before releasing a major version update.
In fact the update given to the Singapore customer contained much of the updated code which rectified majority of issues on the bug pages.
We do value your feedback and comments and we hope you continue to be stay with us and be pleasantly surprised without new projects and updates.
Patience!!
My guess is that AirNav Support are waiting on AirNav Development for a more precise answer. Airnav Development (http://www.airnavsystems.com/forum/index.php?action=profile;u=1) haven't been on the forum since 01:42am, so maybe unavailable. Patience!!
My guess is that AirNav Support are waiting on AirNav Development for a more precise answer. Airnav Development (http://www.airnavsystems.com/forum/index.php?action=profile;u=1) haven't been on the forum since 01:42am, so maybe unavailable. Patience!!Are you kidding?
Come on Tarbat wise up !No, of course I'm not kidding. Support and Development aren't the same. Although I'm still very disappointed that Andre hasn't provided a credible update on the status of developments.My guess is that AirNav Support are waiting on AirNav Development for a more precise answer. Airnav Development (http://www.airnavsystems.com/forum/index.php?action=profile;u=1) haven't been on the forum since 01:42am, so maybe unavailable. Patience!!Are you kidding?
Come on Tarbat wise up !
Please Guys lets not fight amongst ourselves, but encourage the developers to hasten their efforts in producing a more improved product.
Thanks, Dave.
Come on Tarbat wise up !
I don't need anyone telling me to "wise up" when it comes to Airnav. I probably know more about who does what within Airnav than most. In fact I probably know more about their development plans as well, having tested some of it, and even been consulted on some aspects.
I just find it frustrating when developments get delayed. I can guess why the RBv5 software has been delayed, and I can also understand why Airnav won't say publicly what the delay is. But it's frustrating for end-users to not know if the more serious bugs are going to be fixed in RBv4, or if they'll have to wait for RBv5 for the fixes.
For example, during the ShipTrax development, I knew why the release was delayed, since it was me that found the problems that delayed the launch. But I always agreed not to discuss in public the contents of emails with Airnav Development.
One question. Did Birdie (Singapore) get the equatorial bug fix in an early release of RBv5? Or a patched RBv4?
I think you've rather missed our point Chris - all we want is to be treated as we are - adults (mainly!?) and paying customers - cut the mealy mouthed management clap-trap and tell us the truth, not keep on telling lies and feeding us a load of BS and broken promises
Just trying to pour a little oil on very troubled waters.
Just trying to pour a little oil on very troubled waters.
Point taken Dave. Nothing personal, just sheer exasperation on my part (& others I guess!)
It would be easier if Airnav just came out and said something solid.
"Sorry guys, no changes/updates whatsoever to the software of your current boxes will be forthcoming".
OK...end of development of this box. No problem. I can handle that and at least we know where we stand.
Maybe "we're working on an all new box and as a long term existing owner you'll be entitled to a sizeable discount on the price when it launches in November". Or "we have no plans to launch a new box" or perhaps "we are unlikely to launch a new box for at least a further 12 months".
Is clear communication with your customers so difficult? Apparently it is.
We are totally aware of the current problems with the RadarBox Windows software - especially the Equator Hole bug and we are working on it: a new version, V4.04 has been sent to users in those areas but we are still experiencing other bugs related to this problem.
Hopefully the majority of the bugs you have in your list are accounted for and are included in what Dev alluded to but didnt go into any detail and will be available as he stated by end of August. We will just have to wait and see.
I think you've rather missed our point Chris - all we want is to be treated as we are - adults (mainly!?) and paying customers - cut the mealy mouthed management clap-trap and tell us the truth, not keep on telling lies and feeding us a load of BS and broken promises
Please give it a break. No, I haven't missed your point. Of course i understand that all you want is to be "treated like adults". I've already called for AirNav to provide a credible update on the status of developments, and clarify whether the more serious bugs are going to be fixed in RBv4, or if we'll have to wait for RBv5 for the fixes.
Not sure why you think I've missed your point.
I have just read your post of 1543 today, and if I was you I'd be feeling a lot more than frustrated!
I wish to thank the people like Alan & Rod who put in the effort to keep AN alive.
We want to release the first of these projects in the begining of Sept (90% of the work is done at this time).
Its nearly ready. There should be more news soon.
We expect to release the project in the next week or so, the final touches are being added to it.
Again we are working hard on the background developing new projects for the AirNav RadarBox community.
We want to release the first of these projects in the begining of Sept (90% of the work is done at this time).
We are also already working on RadarBox Windows Client software, version 4.04 which should correct all the reported and pending bugs.
We want to release the first of these projects in the begining of Sept (90% of the work is done at this time).
In resume we are working hard and all of our users will be be very happy to what we are planning to release before the end of August which will bring a new dimension to the RadarBox world.
The good thing Knight is that the projects mentioned are additional to what you have paid for although I would agree that an update wouldbe benificial.
Alan
It's seems a long time ago now since we using ANRB had any progress going forward .There is a great deal to choose from out in the world today and the development of the products and their ability to process data is on going almost at a weekly pace.
ANRB is a quality product but we seem to be being left behind,just my opinion and i'm sure ANRB development personal are on with it as I speak.
We have been reading each post and while our hands are tied regarding announcing timelines we do apologise to those customers who have been disappointed with our efforts.
We have had a master plan which has been affected by various items over the last few years such as ShipTrax delays and others which have caused this situation and we can only profusely apologise.
While its easy to be an armchair businessman the reality is sometimes decisions which are made don’t always work out correctly and delays occur. We had planned to have a new major version of RadarBox released earlier this year however due to delays which are not in our control this hasn’t been possible. In fact the update given to the Singapore customer contained much of the updated code which rectified majority of issues on the bug pages.
We will be looking at whether an updated version can be released soon as beta or whether it will be worth making sure all the issues noted have been rectified before releasing a major version update.
We are however 100% involved in providing a product which is unmatched in terms of features and reputation. Lets however put a few items into perspective, RadarBox is still unrivalled in many features which work straight out the box. We do still have thousands of customers who are very happy with there RadarBoxes across the world and we do have many special features and projects upcoming.
While the market has changed in the last few years we are still fully behind supporting RadarBox and its customers and of course developing it further. We do value your feedback and comments and we hope you continue to be stay with us and be pleasantly surprised with new projects and updates.
All,
While we have been quiet recently we have sat back and been reading and listening to customers here as well the comments sent directly to us and we have spent the week trying to rethink our priorities and devise a plan.
Firstly a background to the situation, RadarBox is advanced software and has gone through evolutions from version 1 back in 2007 through various updates and many features being added at each stage. RadarBox has been the 1st in many features which till this day are not done by any competitors.
AirNav Systems setup this forum back in 2007 with the launch of RadarBox expanding the product through new features from customers requests and to create a community. We have been an on hand support team ever since to help new customers and old.
Through this community the Database Team and customers like Rod and Tarbat have put a special and amazing effort to expand the product and help customers. We cannot thank them enough for their efforts.
Over the last few years we have continued to support RadarBox by introducing the Real time network, Route look up advancements and creating the system for the Database Team. The efforts of the development team were however delayed by ShipTrax and once complete we have moved on to creating a new top down version of RadarBox for the future however like any projects we have faced some unforeseen delays.
The Plan Forward:
After listening to customers this week, we have decided that the development team due to the delays on the new top down version will go back to Version 4 code and rectify the major bugs and issues that customers are facing. (This will delay the RadarBox related projects we mentioned only) We are putting plans in place to get this setup and contacting customers who have had certain issues to work through them with us (we do have certain details of these provided). We hope to then achieve a beta version soon to all customers (we obviously cannot give a date but we will be working on get this out as soon as possible).
We understand the frustration from customers regarding some of the issues and we will putting our full efforts behind this to rectify Version 4 before moving back on to the new version. We do apologise profusely for the delays however we hope to be able to bring the beta and other new developments as soon as possible to the public.
The importance of this forum is key to the RadarBox project and we have thank everyone for their efforts on this forum in helping customers but also your opinions and requests which help the community and strive for us to push for a better product.