AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: belgianguy on May 10, 2008, 02:23:56 PM
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Hi,
I'm new in using the Radarbox.
Didn't find the answer here in the forum.
I selected the option to just show one photo of each aircraft that is visible on the screen.
For some aircraft i get a photo but for most flights I get the message "Photo not available".
If I go to airliners.net and do a search for most of those aircraft, there are plenty of photo's available. Am I doing something wrong.
Thanks in advance.
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Hi,
I'm new in using the Radarbox.
Didn't find the answer here in the forum.
I selected the option to just show one photo of each aircraft that is visible on the screen.
For some aircraft i get a photo but for most flights I get the message "Photo not available".
If I go to airliners.net and do a search for most of those aircraft, there are plenty of photo's available. Am I doing something wrong.
Thanks in advance.
What version of RadarBox are you running - See "About" for software and firmware versions.
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I'm using the latest version: ANRB15
Software version date: 2008/03/19 03:55
Firmware version: 1.01.2
When the message "Photo not available" is show and I move the mouse over this message, I get the message that the photo is copyrighted, but the photo is not visible.
If I click on the message, the site of airliners.net shows a picture of the aircraft.
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OK, RadarBox V1.5 overcame the problems that some of the earlier version had regarding photo downloads. I'm not sure why you are having this problem, as it works just fine for me. Just to confirm:
- You do have the "Download Aircraft Photo" ticked in File | Preferences | Radarbox?
- You have unticked "Download 2 Photos for each aircraft" in the same Preferences section?
- Are you receiving Network traffic OK, to show that you haven't got a firewall blocking the autotpopulate function of RadarBox?
- Look at the bottom right of the RadarBox window, do you see a number counting down and "Processing Photo/Info Request"?
- If you click on an aircraft in the aircraft list that has no registration, does the autopopulate fill in the details after a few seconds?
If the answer to all these questions is yes, then I'm not sure what the problem is.
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The photos do come from our servers. Today our servers are been feeling a bit funny so it may just be that.
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I hope that is the problem and hopefully everything goes well tomorrow.
@ Allocator
The answer for the first three questions is YES.
At the bottom right I see the status : All photo/info requests done
If I click on a flight, the status changes is 1 processing photo/info request and on the left the message: downloading photo but then again it says photo not available.
The autopopulate seems to work. For some flights nothing changes but i suppose that is because the aircraft is not known in the airnav database.
So i think the program is responding like it should do only the problem with the photo's still exist. For some flights a photo is shown so really don't know why they are not shown for most of the flights.
I even disabled my firewall but that didn't changed a thing.
Thanks for your effort and hopefully this problem will be fixed when the airnav servers or working fine again
Belgianguy
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I'm having the same problem. Not for every flight though, about 1 in every 5 will say "photo not available" but when i go onto airliners.net there are no shortage of pictures. This is an on going problem, i only really noticed it after i got the latest software but definitly not just yesterday.
I have "share flight data" ticked but i have disabaled "get flights from Radarbox Network" as it still causes radarbox to crash but it still connects no problem.
Something else i noticed after editing the database explorer for the irish air corp Casa 235 to show the correct pictures (it originaly showed 2 different pictures belonging to the Bulgarian air force) it still shows the old pictures of the Sukhoi Su-25 but when you click the pic it loads the pictures i put in of the Irish air corp Casa. Its possible im not editing it right but it seems to work for aircraft that werent originaly in the database.
I am also using the latest firmware and software
Any help would be great
Johnny
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i agree about photo download, have the same problem Myself.
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A new day, another attempt, but still the same problem as yesterday.
Am happy to hear that I'm not the only one with this photo download problem.
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Something else i noticed after editing the database explorer for the irish air corp Casa 235 to show the correct pictures (it originaly showed 2 different pictures belonging to the Bulgarian air force) it still shows the old pictures of the Sukhoi Su-25 but when you click the pic it loads the pictures i put in of the Irish air corp Casa. Its possible im not editing it right but it seems to work for aircraft that werent originaly in the database.
Can you just confirm that when you have got the correct photo you are "saving as" to the Photo area of RB 2008 and that you have named the file correctly for it to be picked up next time ? I change any wrong picutres externally from RB so that I can see that the only photo of the particular aircraft in the photos area is the one I want to show.
Best Regards
Mike
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Can you just confirm that when you have got the correct photo you are "saving as" to the Photo area of RB 2008 and that you have named the file correctly for it to be picked up next time ? I change any wrong picutres externally from RB so that I can see that the only photo of the particular aircraft in the photos area is the one I want to show.
I edit inside RB through the database explorer, Under "LK" i put the new link to the picture i want to display from airliners and then delete the incorrect picture from inside the Data/photo folder. It works for new aircraft but dosent seem to when editing old aircraft.
Anything to do with Vista?
Cheers
Johnny
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JonnyB,
If you edit the link using Database Explorer, the you are only changing the picture that appears when you click on the thumbnail picture or if there is no picture, the "Photo not available" caption. I think that the link only appears once the photo has been autopopulated by RB.
The problem with airframes.org is that it cannot match up a picture if the registration is unusual - say 264 - as there might be loads of pictures with 264 in the registration. Something unique like G-EZBB is easy for airframes.org to find.
The way I correct the thumbnail picture, or add one if it's from another site, is to save a thumbnail picture (approx 200x150) to the /Data/Photos directory. The photo names must be like this:
G-EZBB.jpg
G-EZBB,2.jpg
The ",2" is added to the name of the second photo.
EDIT:
I've just tested putting in a link to one of my photos on Flickr using Database Explorer, and it works OK. This was for an aircraft with no picture on airliners.org G-BYXO G115. First I saved a thumbnail picture to /Photos, then I added the link to the full size picture on Flickr using Database Explorer.
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I understand problems with simple regs, in this case it would have been 252 and there are probably loads that fit that number in airframes.org but i dont understand why i need to make a thumbnail.
Isnt RB suppose to do that once the link for the picture is there? When i added a new entry in the past and linked it to airliners it created a thumbnail of the pic i linked to.
cheers
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No idea I'm afraid, you might be right, but I've always done it the other way around - I only want the thumbnail, so I've never added the link to see if RB generates the thumbnail.
Maybe it's just the AirNav server playing up at the moment.
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I have the same problem it downloads the photos but does not display them except the odd one here and there using new radar box latest software downloaded and installed, but if I mouse over the Photo not available message and click it, it opens relevent website with aircraft photo, any ideas on fix or what I have not got ticked welcome
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Hi,
Likewise, me too!
I can get more photo's running the 2007 software than with the 2008 version.
Checking on the folder containing the photos in both of the software packages the 2007 version contains far more photos than the 2008 folder, about 10 times as many at a guess. So I've swapped the folders around, much better now!
However, I do believe there is a common problem obtaining photos from on line as I don't appear to be able to recover any that way. If the photo is not in the folder then nothing is displayed. The counter in the bottom righthand corner ticks away but always reports as not found.
May be it is as you suggest a server problem in that area as the rest of the on line network data is working very well. Over to the server maintainers for comment please!
Cheers
Rod W...enjoying the Radar Box...still very impressed
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At last I've found other radarbox owners with the same photo not available problem. I cannot solve the issue either. I have the latest 2008 download and the problem appears to have arrived with that download. G4MHQ
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yep same prob here
have just clicked onto a missing photo for a kc135 and been directed to airliners.net and theres the photo no prob??
cheers paul
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At last I've found other radarbox owners with the same photo not available problem. I cannot solve the issue either. I have the latest 2008 download and the problem appears to have arrived with that download. G4MHQ
If the photos are not downloading, I can assure you that it is nothing to do with V1.5 which I have been using since it was released.
However, there does seem to be an issue with the photo download at the moment, but as I don't quite know how this works, I can't suggest where the problem might be. I suspect that RB gets the thumbnail photos via the AirNav server rather than direct from airliners.net, so in that case it is an issue for AirNav to look into.
As a temporary, although time consuming fix, it is possible to manually download the thumbnails and save them in the /Data/Photos directory. I do this anyway for pictures that are not on airliners.net, but are available elsewhere. I use a thumbnail width of 300 pixels. Remember that naming the photos is critical and the format is:
G-AAZZ.jpg - for the first thumbnail
G-AAZZ,2.jpg - for the second thumbnail
This is fairly impractical for all the thumbnails (I have over 16,000 jpg's now) but if you really need a thumbnail for a particular aircraft, then this is the answer until AirNav sort out the server - if that is the problem.
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Hi,
Thanks for all of the comments and advise re obtaining photo's.
To be honest I'm not that bothered and happy to wait for the fix as all of the info I need to see is still appearing. The photos really just complete the package I feel.
Can we assume that AirNaV are aware and are on the case?
Cheers, Rod W
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We are on the case, Nothing wrong with RadarBox 2008 as far as we are aware as it all worked fine when it was released.
We are looking into what has gone wrong server wise.
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Thanks for picking the problem up.....I'd agree that it does seem to point to the server as the RadarBox appears to be doing what it should, at least from what I can make out as a new user
It's still a ggggggreat device with or without the pics!
Cheers
Rod W
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Can you guys confirm this is not a problem now. We have installed a fresh version of RadarBox 2008 today and it was downloading pitcures fine and showing them in RadarBox.
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I have noticed that I am getting a lot more photos being downloaded than before( I have only had my Radar box for about a month), so that would be a thumbs up from me.
regards
Mark
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here's one that as a photo. but no photo available on RB. hope this help you
[attachment deleted by admin]
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Photo download seems to be working fine for me now :-)
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Hi,
I deleted and installed my previous version 1.5 a few times and nothing changed.
Now I've downloaded and installed the newest version and now everything seems to work great. The program is downloading all the pictures.
It could be my impression, but I think the autopopulate function also works much better now.
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Thanks.
Airmad,
A picture with that aircraft is not found in airliners.net database hence there is no picture displayed.
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This one on airliners.net do you mean :-)
Maybe the AirNav server database search works differently?
(http://farm3.static.flickr.com/2237/2501147145_8b6aed61f4.jpg)
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G-OPJB has autopopulated OK sometime in the past as I already have the aircraft details and the thumbnails in my database.
(http://farm3.static.flickr.com/2139/2501983080_ba1e06ecab.jpg)
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Intresting, I just did a manual search for G-OPJB and nothing came up on airliners.net before I did that post. Will have a further look.
Edit:
Ran it twice, and the 3rd time it came back with results. It looks like some queries are not coming through correctly on airliners.net which explains why some aircraft pictures are not coming back.
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Sorry, folk, I think I might have nodded off. Are you saying that there's a new version of 1.5 to download?
If so, where?
Rod
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There is no new version of 1.5. Not sure why you would think that.
Anyway if there was it would be called 1.6 :)
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It was just this bit:
We have installed a fresh version of RadarBox 2008 today and it was downloading pitcures fine and showing them in RadarBox.
followed by this bit:
I deleted and installed my previous version 1.5 a few times and nothing changed.
Now I've downloaded and installed the newest version and now everything seems to work great.
Led me to think I must have missed something.
Rod
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I'm still having the same problem, nothing has changed. Still says Photo Not available but when you mouse over it its says copyright of whoever and when you click it it loads the pic from airliners.
I hope im not the only one
Johnny
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To AirNav staff
All is working well now with the photos. Thanks indeed for sorting the problem
HNERY G4MHQ
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airnav support, try this one
[attachment deleted by admin]
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Hi Guys!
Just to say the photo display is working fine now here too, no amiss so far!
Sorry for the delayed acknowledgement but haven't been able to "play" for a few days. My sincere thanks too to all those involved in the fix :-)
Cheers
Rod W
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We have had problems with our server connection to airliners.net but they were solved a few days ago (airliners.net changed their interface without advising us before that). Any problem let us know.
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All,
Been away for a week and only catching up.... I have stopped using the auto download / auto populate feature for the past month or so due to the fact that the auto populate feature not only downloads the picture originating ( directly or via Airnav ) from Airliners.net but overwrites any edits made in the database for that particular aircraft. If you have slaved away for hours updating the database with corrections these will be overwritten the next time that aircraft is received :(( and you are connected to the net and have auto populate selected.
I have reverted to the old fashioned and slow manual update of the Navdata database and manually dowloading pictures from Airliners.net ( by right clicking the thumbnails ) and saving in the photo folder.
It might be slow but at least I know what is happening. If I ever figure out how to do it I will be able to create additions to the database for particular aircraft types which Steve can add to his site :)
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hi airnav i have 99.9% photo downloads now. but this is one that did not. it has thumbnail
in mylog but not in My flights. but well done much improved photo downloads.
[attachment deleted by admin]
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hi airnav i have 99.9% photo downloads now. but this is one that did not. it has thumbnail
in mylog but not in My flights. but well done much improved photo downloads.
Most odd - the thumbnail photo that is displayed in MyLog is the same photo that is displayed in MyFlights. As far as I'm aware, you can't have one without the other!
Only having one photo was an issue in earlier versions of RB, but this is fixed in V1.5 so it doesn't matter if you have one photo or 2.
Have a look in your /Data/Photo directory and see how many pictures there are of G-MAJY.
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Only these Two Photos. hope it helps you
[attachment deleted by admin]
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OK, now click the "Explore Photo Folder" button to see what the file names are for G-MAJY
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this is my explore photo folder.
[attachment deleted by admin]
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All looks OK Airmad, although without the full file names being shown (use Details rather than Thumbnails) it's difficult to be certain.
File names showld be:
G-MAJY.jpg
G-MAJY,2.jpg
Are you sure that the second picture isn't G-MAJY,2.gif or G-MAJY,2.bmp?
I'w worried by the fact that only one of your thumbnails shows up in MyLog - they should both show, even if you don't have "download 2 photos" set in preferences.
Also, you seem to have a few ****,2.jpg photos without the corresponding ****.jpg photo. For example:
G-MAJU
G-MAJZ
G-MAMD
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both Photos are *.jpg
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In fact it is your first photo that isn't showing - GMAJY.jpg
Look at your MyLog screenshot - the picture of the aircraft on the ground is G-MAJY,2.jpg - so I suspect that it's the first photo G-MAJY that has the problem (This is the shot of the aurcraft in the air).
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ok allocater, thanks for your time and trouble. Very pleased with download now. have a good day Tony
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No problem Tony - I realise that we've spent ages trying to track down a minor snag - just a bit of fun to waste half an hour :-)
Edit:
Ahhh... I think that I've found the problem. If the file is named:
G-MAJY .jpg - that's with a space after the "Y" and before the "." then the picture doesn't show in MyLog and I suspect that it won't show below the aircraft list either. Now I'm happy :-)
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Well Done. i knew you would get there in the end. Maybe thats the trouble with a lot of the downloads.?
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Only if it's been downladed manually I think. I've got 17,599 thumbnails in /Photo and scrolling though them, I can't see any with added spaces - so not a RB problem I think.