AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: flightchecker on November 08, 2008, 10:54:18 AM

Title: Extending ANRB account
Post by: flightchecker on November 08, 2008, 10:54:18 AM

Hi All

Question on behalf of a german RB user (suffering language problems) whose account has extinguished:
Username (ANRB xxxx) as asked for will not be recognized when typed in !?

Please give him a hand.

Regards

Karl

Title: Re: Extending ANRB account
Post by: AirNav Support on November 08, 2008, 02:54:15 PM

Is he entering the serial number on the back of the RB as asked and not using his login username?

Title: Re: Extending ANRB account
Post by: flightchecker on November 08, 2008, 03:25:56 PM

Thanks for that FAST !!! response AirNav.

Will ask the user, then answer your question.

Kind regards


Karl

Title: Re: Extending ANRB account
Post by: flightchecker on November 08, 2008, 03:39:11 PM

Quote

Is he entering the serial number on the back of the RB as asked and not using his login username?

That's been the mistake of course.

Thanks again,  Airnav.


Karl