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AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: GreekSpy2001 on July 02, 2014, 07:01:01 AM

Title: Alert emails stopped
Post by: GreekSpy2001 on July 02, 2014, 07:01:01 AM

My alert emails have stopped at 05:13 BST.  Still getting the pop ups so my system working.  Will switch to my personal email forwarding.  But is the a problem with the Airnav email service.

Graham

PS personal email alerts getting thru. So seems to be a problem at the server end.

Title: Re: Alert emails stopped
Post by: Runway 31 on July 02, 2014, 10:48:39 AM

The network was down for a time this morning and I would expect that would be the reason for no email alerts.  Just tired them out and I am receiving them OK.

Alan

Title: Re: Alert emails stopped
Post by: GreekSpy2001 on July 02, 2014, 11:28:32 AM

thanks don't use the network so was unaware will switch back and test

Graham

Title: Re: Alert emails stopped
Post by: AirNav Support on July 02, 2014, 02:01:57 PM

There was an outage today, we do ask customers who rely on the emails to use there own email server settings as the vast amount of emails we manage means there are delays and issues sometimes.