AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Dazzlercee on April 01, 2010, 12:19:53 PM
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My Radarbox frequently disconnects. All USB power saving options are disabled, tried various USB leads etc. The Radarbox hardware still shows in device manager.
There are 2 ways of renabling the box:
1. Unplug USB at either end and plug back in.
2. Disable the Radarbox in device manager and then re-enable.
I run the Radarbox software (3D) with the network connection disabled. When I reconnect the box using method 1 the network is enabled again for some reason. This seems like a bug.
The fact that performing number 2 also reconnects the box suggests that the problem is not related to the USB cable / USB port.
Has there been any prgress in solving this annoying issue?
Running Windows 7 64 Bit.
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My system always disconnects when my central heating system switches off. A quick "out & in" of the USB and normal service resumes. This is not fanciful - it happens on a daily basis - and I should re-route the cabling but summer's coming!! Job for next autumn maybe.
See if you can tie up your problem to other electrical activity.
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Dazzlercee
Have you been and had a look in your advanced power settings, I am also running windows 7 64bit.
Take a look at the shot below.
Andy
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Yeah, done all of that. Everything USB power related (management) is disabled.
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I have a similar problem when using/enabling my US Navigator Interface unit.
Radarbox and Navigator dont work together. only one will accept a usb link
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My Radarbox frequently disconnects. All USB power saving options are disabled, tried various USB leads etc. The Radarbox hardware still shows in device manager.
There are 2 ways of renabling the box:
1. Unplug USB at either end and plug back in.
2. Disable the Radarbox in device manager and then re-enable.
I run the Radarbox software (3D) with the network connection disabled. When I reconnect the box using method 1 the network is enabled again for some reason. This seems like a bug.
The fact that performing number 2 also reconnects the box suggests that the problem is not related to the USB cable / USB port.
Has there been any prgress in solving this annoying issue?
Running Windows 7 64 Bit.
Were any of the various USB cables you tried of the high quality shielded type, preferably with a ferrite ring ?
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I had the same problem when switching off the halogeen lamps in my room or transmitting on HF ( I am a hamradio amateur)
So I changed the cable with one that has ferite rings (chokes) until now no problems anymore.
The lead came with a digital camera.
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Were any of the various USB cables you tried of the high quality shielded type, preferably with a ferrite ring ?
I am not sure about high quality and shielded. The supplied USB cable does have a ferrite ring however.
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Dazzlercee,
Forget the supplied cable with the Airnav unit.
Go to the Large Computer shop (no adverts) and buy a good quality cable,
should be screened.
I had the same problem when i purchased my unit over 12 months ago.
Also make sure you have turn off all Power save settings in windows,
If you look on the forum you will find the details.
My system runs 24/7 with no USB disconnect problems.
Regards
Paul
MW0CVW EGGP/EGNR
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I had the same trouble when running RB 3.13 w/driver 2.6.0.0 on WinXP SP3 and all updates......could never overcome it, tried everything for days, finally installed VirtualBox from Sun on my MAC and run it there, works great non-stop now. I have seen up to 72 messages per second decoded with a lousy no-gain discone in the attic. The RB LED's light up the room in the dark!
For some reason, it would work great on start-up, then after about 2-2 1/2 mins, the 'signal' LED would stop flashing, then in another 2-2 1/2 mins, the 'USB' LED would slow down, then stop altogether; after 5 minutes total running time, the box was dead. Re-seating the USB cable brought it back to life for another 5 mins. A different USB cable did nothing for me.
Good luck getting yours to run; it will, just need to find the 'right' setup for your machine.
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Same problem on XP PRO, with ANRB 3.13 with a Ferrite preamplified Usb cable !!!!!!!!!!!!!!! Its a bug !! damn it.....
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Software bug ! because the Radar is connected on the PC !
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Its not a bug, we have many systems that we run and by our customers who stay connected for weeks on end.
Have you tried it with a different machine?
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Its a bug, because the RADARBOX is ONLINE on the PC (online on the USB LIST) and ANRB say : RADARBOX Disconnected -_-
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Wouldn't it be possible for the program to try to connect itself,(say 2 times),when it detects it is disconnected?
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Its a bug, because the RADARBOX is ONLINE on the PC (online on the USB LIST) and ANRB say : RADARBOX Disconnected -_-
I can confirm that when it 'disconnects' from the software it is still connected to the PC and working according to device manager.
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abrad41:
I was having daily disconnect issues with my Win7/64 machine and followed your instructions, now I am at 4 days and counting since my last disconnect.
Thanks!!!
Dazzlercee
Have you been and had a look in your advanced power settings, I am also running windows 7 64bit.
Take a look at the shot below.
Andy
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i have installed the ANRB 4.03... same problem.......
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N9JIG
Lets hope this has sorted your problems out, I am glad I have been some help to you.
Cheers
Andy
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ive test on USB 2.0 = Disconnected after 30 minutes
USB 1.0 Hub = Disconnected after 5 hours
....WTF ?
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ive test on USB 2.0 = Disconnected after 30 minutes
USB 1.0 Hub = Disconnected after 5 hours
....WTF ?
You do seem to be 'unlucky' - I've just read back through all your posts and you seem to have had many problems.
How long is your USB cable? When you are using your USB 1.0 hub, does this hub have a separate power supply?
Your disconnect must be power related somehow, either not enough power getting to RB, or your PC interrupting that power?
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ANRB is interrupting the power of the radarbox. because the RADARBOX is online on the PC (USB)
i have a 5m amplified usb cable 2.0.
Im gonna test the RADARBOX with a USB PCI CARD. Wait and see.
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I don't see how RB can be disrupting the power to the USB port. Have you tried an alternative non-amplified (short) cable?
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problem solved for me! I changed the original usb cable (of the RADAR)
Now its working with 10meters usb cable + USB HUB =)
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problem solved for me! I changed the original usb cable (of the RADAR)
Now its working with 10meters usb cable + USB HUB =)
I've seen a more than a few postings like this over the months!
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I'd like to know (and I'm sure everyone else too) what is really going on with RB and the USB thing. I have been running mine using SUN's Virtual Machine on my iMAC with no problems since my last post. But it will not run more than 5 minutes using Parallels on the same machine. I'm not a 'code-head' when it comes to computer programs, so I can't even begin to fathom what is taking pace, but I know it is not related to 'power-save' settings or any type of 'sleep-mode' because I don't use any of that.
But, SUN's program is kicking butt with the RB's software and I get to enjoy it for once :) If longer cables seem to make it work for others, then maybe the extra attenuation in the cable has something to do with it. I'm using the original RB USB cable on a 7 port external powered USB hub made in China if that tells you anything; I'm setup for failure with that, but for some reason, it's running!
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Think you'll find its not so much RB software but the USB device drivers. Although I run iMAC my RB is on a PC and I VNC into it. But I have a ICOM IC-R2500 that uses similar USB device drivers and they did not work in Parallels but do in VMWare. It is how they are supported in those two packages that matter.
One thing I always do on Windows based systems when I run USB devices that I leave on, go into the device manager, find all the USB devices/hubs and check properties, there is a setting that is normally ticked by default that allows the OS to turn off the USB device, as I said I always turn this off for each.
Also worth checking all other power Management on PC, both at bios level and OS level
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DaveG......
Yeah, I stumbled across that setting in the properties section of the USB devices, unchecked it and re-booted, thinking I had it licked once and for all; but it still shut down after 5 minutes.......thats what led me to SUN's program, that and a tip from another RB user. I't been running great since then and I grew tired of looking around anymore with trying to figure out why it would not work using Parallels. I just use two instances of WinXP, one just for RB and nothing else. I'm sure there are many ways of doing the same thing, but I found one I could live with.