AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: NickJackson on October 12, 2009, 05:30:44 PM

Title: Ryanair Flight mix-up in log
Post by: NickJackson on October 12, 2009, 05:30:44 PM
I have a conflict this afternoon between what the MyLog Grid & Report says versus the network at the same time.

A MyLog report shows RYR35LK as EI-DWK but the network shows it as EI-EFM.  This has been cross-checked with 'another system' and that shows RYR35LK as EI-EFM also.  The log does correctly shows EI-EFM as the inbound flight to EGHH (RYR99TR)!   

Meanwhile, the network shows EI-DWK operating Girona-Treviso.

I'm sure the log is wrong and somehow EI-DWK has been matched with the wrong Flight No. for  the return flight. The MyLog grid/report now shows EI-EFM as operating RYR902 which is a Cork-Stansted flight.

Is it possible the indexing on the MyLog file is corrupted?

Nick


Title: Re: Ryanair Flight mix-up in log
Post by: Fenris on October 12, 2009, 05:40:52 PM
I have a conflict this afternoon between what the MyLog Grid & Report says versus the network at the same time.

A MyLog report shows RYR35LK as EI-DWK but the network shows it as EI-EFM.  This has been cross-checked with 'another system' and that shows RYR35LK as EI-EFM also.  The log does correctly shows EI-EFM as the inbound flight to EGHH (RYR99TR)!  

Meanwhile, the network shows EI-DWK operating Girona-Treviso.

I'm sure the log is wrong and somehow EI-DWK has been matched with the wrong Flight No. for  the return flight. The MyLog grid/report now shows EI-EFM as operating RYR902 which is a Cork-Stansted flight.

Is it possible the indexing on the MyLog file is corrupted?

Nick




It's more likely that this is connected with similar "which plane?" questions that are being asked about My Flights where old information persists in being shown when a different aircraft is selected.
Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 12, 2009, 06:02:07 PM
So is it best to clear the log files regularly (daily?) to avoid this problem?
Title: Re: Ryanair Flight mix-up in log
Post by: Fenris on October 12, 2009, 06:19:22 PM
So is it best to clear the log files regularly (daily?) to avoid this problem?

Clear the log? I don't understand what you're suggesting.

The log is populated from the contents of the navdata.db3 file, that is added to as new aircraft are seen. I can't see that there is anything to "clear".
Title: Re: Ryanair Flight mix-up in log
Post by: tarbat on October 12, 2009, 06:22:36 PM
I clear my log once a month, and just keep the latest month's worth of flights.  It still keeps all the aircraft in the log, just clears down flights over a month old.
Title: Re: Ryanair Flight mix-up in log
Post by: Fenris on October 12, 2009, 06:23:35 PM
I clear my log once a month, and just keep the latest month's worth of flights.  It still keeps all the aircraft in the log, just clears down flights over a month old.

So you export the data somewhere then?
Title: Re: Ryanair Flight mix-up in log
Post by: tarbat on October 12, 2009, 06:28:38 PM
So you export the data somewhere then?

No.  I'm not interested in old flights.

Clearing down old flights make my SQL queries run a LOT quicker.
Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 12, 2009, 09:57:06 PM
This is an extract of todays log:-

4CA25A   RYR022H      EI-DHE   B738   Ryanair   12/10/2009   18:21:48
4CA703   RYR022H      EI-EBF   B738   Ryanair   12/10/2009   11:35:12
4CA75C   RYR022H      EI-EFA   B738   Ryanair   12/10/2009   16:40:45
4CA75E   RYR022H      EI-EFC   B738   Ryanair   12/10/2009   19:52:02

I've got 4 aircraft all supposedly operating RYR022H at different times today. This problem isn't confined to RYR flights and is widespread throughout the log.  By reference to other external data the aircraft, date and time are correct but they have been matched to the incorrect flight numbers.  The network information appears to be correct, so it's a problem with the way the MyLog data is processed.

Any ideas?



Title: Re: Ryanair Flight mix-up in log
Post by: Allocator on October 12, 2009, 10:11:49 PM
What version of RB are you using I wonder?

I've checked my log for today - only from about 1630 UTC - and I can't see any duplicate flight ID's for different aircraft.

I'm not sure this paste is going to work, but I'll try it anyway:

4CA25A                              EI-DHE  B738  Ryanair              2009/10/12 17:04:23 
   4CA264  RYR907   EGSS-EICK       EI-DHH  B738  Ryanair              2009/10/12 19:09:24 
   4CA264  RYR908   EICK-EGSS       EI-DHH  B738  Ryanair              2009/10/12 21:18:35 
   4CA265  RYR4459  LEMG-EGNX       EI-DHI  B738  Ryanair              2009/10/12 20:41:59 
   4CA266  RYR297X  EGSS-EIDW       EI-DHJ  B738  Ryanair              2009/10/12 21:36:02 
   4CA266  RYR2UP   EIDW-EGSS       EI-DHJ  B738  Ryanair              2009/10/12 20:27:20 
   4CA27D  RYR98Y                   EI-DHP  B738  Ryanair              2009/10/12 18:30:58 
   4CA2A7  RYR108S  EINN-EGSS       EI-DHS  B738  Ryanair              2009/10/12 20:51:02 
   4CA2AC  RYR29EW  EIDW-EGSS       EI-DHY  B738  Ryanair              2009/10/12 21:16:09 
   4CA2BF  RYR9274  EHEH-EGSS       EI-DLB  B738  Ryanair              2009/10/12 18:36:00 
   4CA2C0  RYR9429  LIME-EIDW       EI-DLC  B738  Ryanair              2009/10/12 21:09:05 
   4CA2C3  RYR71VC  LIEA-EIDW       EI-DLF  B738  Ryanair              2009/10/12 20:52:06 
   4CA2D4  RYR119G  EGKK-EIDW       EI-DLH  B738  Ryanair              2009/10/12 20:49:49 
   4CA2FF  RYR1286  LFML-EGPH       EI-DLS  B738  Ryanair              2009/10/12 21:42:01 
   4CA2FF  RYR1287  EGPH-LFML       EI-DLS  B738  Ryanair              2009/10/12 17:37:11 
   4CA301  RYR99RK  EIDW-LIRP       EI-DLV  B738  Ryanair              2009/10/12 18:31:13 
   4CA304  RYR2TY   EIDW-EGSS       EI-DLY  B738  Ryanair              2009/10/12 17:15:04 
   4CA21C                           EI-DMG  C441  Untitled             2009/10/12 20:07:09 
   4CA4E5  RYR26QX  EGSS-LEZA       EI-DPA  B738  Ryanair              2009/10/12 18:44:13 
   4CA4E9  RYR701   EGSS-EIKY       EI-DPE  B738  Ryanair              2009/10/12 17:44:23 
   4CA4EE  RYR4537  LIME-EGGP       EI-DPJ  B738  Ryanair              2009/10/12 21:49:27 
   4CA4EE  RYR4538  EGGP-LIME       EI-DPJ  B738  Ryanair              2009/10/12 17:55:32 
   4CA4F1  RYR9428  EIDW-LIME       EI-DPM  B738  Ryanair              2009/10/12 17:25:59 
   4CA4F2  RYR2319  LZIB-EGSS       EI-DPN  B738  Ryanair              2009/10/12 17:44:35 
   4CA4F6  RYR293   EGSS-EIDW       EI-DPS  B738  Ryanair              2009/10/12 18:59:54 
   4CA4F6  RYR906Y  EICK-EGSS       EI-DPS  B738  Ryanair              2009/10/12 17:45:03 
   4CA564  RYR6G3B  EGSS-LFML       EI-DPY  B738  Ryanair              2009/10/12 18:38:01 
   4CA759  AZA209   EGLL-LIRF       EI-DTA  A320  Air One              2009/10/12 20:04:36 
   4CA759  AZA5P4   LIRF-EGLL       EI-DTA  A320  Air One              2009/10/12 18:49:29 
   4CA566  RYR8326  LEVC-EGSS       EI-DWA  B738  Ryanair              2009/10/12 21:21:42 
   4CA568  RYR08L                   EI-DWC  B738  Ryanair              2009/10/12 20:55:55 
   4CA56E  RYR1639  EDDB-EGNX       EI-DWI  B738  Ryanair              2009/10/12 21:13:40 
   4CA61E  RYR8747  LFBH-EGSS       EI-DWR  B738  Ryanair              2009/10/12 17:09:15 
   4CA61F  RYR8163  LEMG-EGSS       EI-DWS  B738  Ryanair              2009/10/12 21:29:51 
   4CA624  RYR338   EIDW-EGGW       EI-DWX  B738  Ryanair              2009/10/12 17:46:34 
   4CA624  RYR4154  EGGW-LIME       EI-DWX  B738  Ryanair              2009/10/12 18:51:46 
   4CA647  RYR419   EGSS-EGPK       EI-DYE  B738  Ryanair              2009/10/12 21:17:37 
   4CA647  RYR426   EGPK-EGSS       EI-DYE  B738  Ryanair              2009/10/12 20:07:05 
   4CA6A4  RYR5997  LEMD-EGSS       EI-DYO  B738  Ryanair              2009/10/12 18:43:36 
   4CA6A4  RYR5998  EGSS-LEMD       EI-DYO  B738  Ryanair              2009/10/12 19:58:57 
   4CA6A8  RYR8224  EGGD-EPRZ       EI-DYT  B738  Ryanair              2009/10/12 17:17:00 
   4CA6A8  RYR8225  EPRZ-EGGD       EI-DYT  B738  Ryanair              2009/10/12 21:57:39 
   4CA700  RYR341   EGGW-EIDW       EI-EBC  B738  Ryanair              2009/10/12 19:39:19 
   4CA700  RYR342   EIDW-EGGW       EI-EBC  B738  Ryanair              2009/10/12 21:40:29 
   4CA700  RYR345R                  EI-EBC  B738  Ryanair              2009/10/12 19:39:06 
   4CA705  RYR2613  LEXJ-EGSS       EI-EBH  B738  Ryanair              2009/10/12 17:58:19 
   4CA705  RYR6128  EGAC-EGSS       EI-EBH  B738  Ryanair              2009/10/12 21:08:38 
   4CA705  RYR6129  EGSS-EGAC       EI-EBH  B738  Ryanair              2009/10/12 19:13:58 
   4CA736  RYR3465  LERS-EGGW       EI-EBM  B738  Ryanair              2009/10/12 17:04:23 
   4CA736  RYR3769  LEGE-EGGW       EI-EBM  B738  Ryanair              2009/10/12 21:58:44 
   4CA738  RYR1925  LELC-EGNX       EI-EBO  B738  Ryanair              2009/10/12 21:21:37 
   4CA73A  RYR8379  LEST-EGSS       EI-EBR  B738  Ryanair              2009/10/12 18:35:40 
   4CA741  RYR1K    LHBP-EGNX       EI-EBZ  B738  Ryanair              2009/10/12 20:49:29 
   4CA75C  RYR1213  EPBY-EGBB       EI-EFA  B738  Ryanair              2009/10/12 21:14:51 
   4CA769  RYR9346  EGNT-LEGE       EI-EFN  B738  Ryanair              2009/10/12 17:48:22 
   4CA76A  RYR6662  LFBL-EGPH       EI-EFO  B738  Ryanair              2009/10/12 17:04:23 
   4CA7A7  RYR1725  EPKK-EGNX       EI-EFP  B738  Ryanair              2009/10/12 21:07:41 [/size]

Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 12, 2009, 10:23:01 PM
Agreed yours look good and mines rubbish.   I'm struggling to work out why though.

I've deleted old data in the MyLog Tools -> Delete old data but that didn't make any difference to the next report generated.

The report's meaningless in its current form as I can't use it to tie anything up!

Nick
Title: Re: Ryanair Flight mix-up in log
Post by: Allocator on October 12, 2009, 10:25:15 PM
What version of RadarBox software Nick? - Look in Help > About
Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 12, 2009, 10:38:02 PM
software is 2.01 with firmware 02.03.1

I've only had it 8 days and still figuring out the software.  I thought it was maybe some routine I hadn't run properly but now I'm thinking that whatever matches the flights to the grid data to produce a generated report isn't working correctly.

Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 13, 2009, 04:56:53 PM
Is anyone else having problems with the report generator?  I've done a lot of work checking flights and I've found that the standard report has all sorts of problems matching flights(callsigns) to the correct aircraft picked up in the MyLog.

If I extract the information from the 'flights' table in the MyLog.db3 file, I see good information. When I print from the report generator the Flight nos/callsigns are largely wrong if the flights on question are regulars each day or many days of the week.

I've resorted to writing my own report for now based upon data extracted from MyLog.db3.  Should I report this to AirNav using an e-mail to support?

Title: Re: Ryanair Flight mix-up in log
Post by: bearcat on October 13, 2009, 05:55:53 PM
The problem you are having was abug in V2.01. If I were you I would download the full  V3.07 beta  as it resolves these problems and better too.

Hope this helps
Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 13, 2009, 07:44:31 PM
Thanks for the suggestion but,

in all professional IT packages I've encountered through work you would expect the current official release (I assume 2.01) to be properly fixed.  I wouldn't expect users to take a beta version, which by definition isn't fully tested and released, to fix an official release version.

I'm not saying it wouldn't do the trick, but it's a strange way to run a support operation.
Title: Re: Ryanair Flight mix-up in log
Post by: Allocator on October 13, 2009, 07:55:15 PM
Cutting edge software is always evolving - V2.01 is ancient in the overall scheme of things and there has been a lot on learning along the way.

You can install the full version of Beta V3.07 and leave V2.01 completely unaffected, as the installation goes into a new directory.  Then you can run whichever version you like, then go back to the old version - without uninstalling anything :-)
Title: Re: Ryanair Flight mix-up in log
Post by: NickJackson on October 13, 2009, 09:21:24 PM
I may do that Allocator, but I was hoping to wait for the official release (i.e. post beta phase).

I know you say 2.01 is ancient but I bought it less than 2 weeks ago, paid quite a lot of money for it and it would be nice to have the major bugs fixed. We all know software can be a nuisance at times but to have the only standard report in such a poor state is not a good reflection on AirNav.   Where's the professional standards?   

I'm not getting at you but I'm disappointed with the fundamental robustness of the product, while accepting that much of the functionality is good.

Thanks for your assistance anyway.

Nick
   

 
Title: Re: Ryanair Flight mix-up in log
Post by: Fenris on October 13, 2009, 10:48:04 PM
Thanks for the suggestion but,

in all professional IT packages I've encountered through work you would expect the current official release (I assume 2.01) to be properly fixed.  I wouldn't expect users to take a beta version, which by definition isn't fully tested and released, to fix an official release version.

I'm not saying it wouldn't do the trick, but it's a strange way to run a support operation.


Well the simple answer is that what is now 3.0x actually began life as 2.1x, so I would not worry too much about installing the beta version.

As Allocator says, you can install both versions and use whichever one you find works best for you. My own opinion is that while 3.07 is not bug free, it has fewer bugs than 2.01. There are a couple of annoying ones, although not everyone sees them, and I think that Airnav are pretty close to finding and fixing them.