AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: eguayo on July 11, 2018, 04:04:39 PM

Title: LOCK COMSTATION
Post by: eguayo on July 11, 2018, 04:04:39 PM

good morning, I would like to know why I have never appeared in green connections and now it appears blocked, what is happening, I have never been able to use the software.

Title: Re: LOCK COMSTATION
Post by: Runway 31 on July 12, 2018, 07:21:40 AM

You require to connect though your network connection, did you do that?  As I don't have a comstation I have no idea how it is done.  The comstation is designed to feed data to RB24.

Maybe support can advise.

Alan

Title: Re: LOCK COMSTATION
Post by: eguayo on July 14, 2018, 02:34:48 PM

I have not had an answer

Title: Re: LOCK COMSTATION
Post by: Runway 31 on July 14, 2018, 03:05:19 PM

Have you tried to connect via your home network.

Please advise the ticket number of your automatic reply fro mthem and I will get them to contact you.  They should reply to you within 24 hours

Alan