AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: EIME2 on July 03, 2015, 03:51:56 PM

Title: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 03:51:56 PM
Evening
I Have been using Air Nav Radarbox3D for the last 4 years with no issues until yesterday 
I have the usual screen with my flights populating ok but not showing on my map
to the best of my knowledge i have not changed any setting or tinkered around  with my computer
any help would be much appreciated

Mick 
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 06:08:27 PM
Is that in 3D, how is it in 2D?

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 06:34:33 PM
Evening Alan

nope i don't use the 3D its too messy for my little old netbook by the way i should have said i'm running ver 072

and i have been at this all day and still no joy getting the aircraft to appear on the map all down the side in my flights but nothing on the Map

Regards

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 06:40:11 PM
Mick,

Where on the computer have you installed RB.  Try re-installing.

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 07:02:56 PM
Alan

sounds like a plan but the disc i got with the box is sadly the worst for ware after 5 or so years or is there a Alternative download somewhere?
mick
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 07:05:03 PM
sorry C Drive Program files
mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 07:22:13 PM
The program files location might have some thing to do with it, that's why I asked.  If it was me I would uninstall the lot of the existing install including manually deleting any orphan files and re-install to somewhere like C:\Airnav, keep away from program files.  Remember to save any files you may want to keep first like mylog, photos, silhouettes, logos etc as it is the old ones from 2009 that will be installed.  Replace the ones in the new installation with your saved files.

You will get the full 5.00.72 on the support page here http://www.airnavsystems.com/download/ANRB/ANRB50072Setup.exe   Its a big 500 odd Mb download so will take a wee while.

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 07:31:21 PM
thanks Alan

still seems a bit strange  that after all this time and mind you nothing new downloaded to this machine it should start acting up like this im a little unsure about deleting the whole programme i have nothing saved to it its just basic use but sure if thats the fix then that's what i have to do thanks again

Mick
Title: Re: No Aircraft Showing on map
Post by: MrParanoia on July 03, 2015, 07:42:57 PM
You could maybe try system restore as a last resort before a full uninstall/re-install procedure
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 07:51:32 PM
yup system restore might be the answer again running Plane Plotter +Plane base and PBlink i don't want to go messing with those setting or impact on anything else its a tough one alright

mick
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 07:57:19 PM
just as a side note i dont think i have seen this before under the map portion on the same line as all requests done i have .FTP Upload Status  connecting to 127.0.0.1.  is this normal cant remember seeing this before

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 08:03:55 PM
Have not got a clue about that but if you go to Preferences/General/ Screen Shot Auto FTP Upload, the host on there is 127.0.0.1.  Have you ticked a box on there?

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 08:10:37 PM
just unchecked the box and the message is gone but the problem remains no plots on the map but all still showing in the my flights plane
Mick
Title: Re: No Aircraft Showing on map
Post by: MrParanoia on July 03, 2015, 08:15:40 PM
On the toolbar between the Airport selection box and the Quick List button is a Show All button - try clicking that
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 08:16:33 PM
Does clicking on the Map View button do anything?

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 08:25:57 PM
in answer to the two last suggestions nope nothing happened still showing a bakers dozen in my flights but
 nothing on the map as he reaches for the hammer!!!!

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 08:29:26 PM
Well I have given my suggestion as has Mr Paranoia so its up to you.

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 08:32:45 PM
thanks Guys

For your Help i will think about a full delete and reinstall it in in the morning and see how i get on thanks again

Regards

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 08:42:11 PM
Maybe even a re-install of the upgrade would cure it rather than a full install http://www.airnavsystems.com/download/ANRB/ANRBUpgradeto50072.exe

Alan
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 09:16:16 PM
thanks Alan
done that just there no joy still a blank map might just do a full uninstall tomorrow thanks for the help

Mick
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 03, 2015, 09:59:07 PM
Right to put this to bed deleted the whole set up reinstalled the programme no joy where do i send this to be fixed or do i bin it

regards

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 03, 2015, 10:18:36 PM
The box isn't needing fixed, if you are getting aircraft on the grid, the box is working, if it wasn't there would be no aircraft on the grid.

May well be time to contact support as I have no idea why a fresh install has aircraft on the grid but not on the map

Silly question, is the map at your home location and does zooming out and in do nothing. The last user to have this problem was zoomed all the way in and couldn't see any aircraft on the map and pressing home and zooming out sorted it.

Alan
Title: Re: No Aircraft Showing on map
Post by: CoastGuardJon on July 04, 2015, 12:01:33 PM
"The box isn't needing fixed, if you are getting aircraft on the grid, the box is working, if it wasn't there would be no aircraft on the grid."

Wrong Alan, when my RB went down, I was still getting planes at 5-15 miles, it's as though a heavy attenuator's been switched in - like your hearing aid's been turned off! 

Send the RB back to W&S PLC for repair, usually a 10 day turn around.

HTH
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 04, 2015, 12:19:22 PM
Hi Jon, I understand what you are stating but they should still show on the map like I presume the ones you were you getting. 

Mick is getting aircraft on the grid but not on the map.  The only way they should show on the grid and not on the map is if they are non ADSB.

Alan
Title: Re: No Aircraft Showing on map
Post by: CoastGuardJon on July 04, 2015, 12:34:07 PM
Hi Alan,
Sorry, I was typing a reply and my PC committed hari kiri and restarted itself losing everything!

It's a fair time ago so I may be wrong, but as far as I remember my coverage dropped significantly to around 5 - 15 received in My Flights, and maybe 2 or 3 showing on the map intermittently, with no real pattern to it, but as I say it was around 4/5 years ago so not 100% certain.
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 04, 2015, 01:03:40 PM
We will need to wait for Mick coming back on to see if he is getting his usual number of flights on the grid
Title: Re: No Aircraft Showing on map
Post by: EIME2 on July 04, 2015, 07:17:01 PM
thanks Alan And Jon

just back in from a long shift today and i have read Jon's comments it seems that jon has hit the nail on the head that seems to be exactly what's happening still  populating in the my flights colum both adsb and non adsb
just not showing up on the Map so methinks its  time to let the good folk of W&S to have a look at it also i have noticed that i'm getting lees aircraft than i normally do with my set up many thanks again to all who offered assistance

Regards

Mick
Title: Re: No Aircraft Showing on map
Post by: Runway 31 on July 04, 2015, 07:32:41 PM
Cheers Mick, still cant work out why they are not showing on the map though but hope going back works

Alan