AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: dudbaker on June 12, 2011, 01:09:20 PM

Title: Problem running in Windows 7
Post by: dudbaker on June 12, 2011, 01:09:20 PM
Hello

I just loaded a new Dell lap top and I have a caption in bottom left saying Hardware: not connected.

Any help?

Dudley
Title: Problem running in Windows 7
Post by: Runway 31 on June 12, 2011, 01:19:52 PM
Hi Dudley I take it you downloaded and installed the latest drivers from the support page?

http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip

Alan
Title: Problem running in Windows 7
Post by: dudbaker on June 12, 2011, 01:45:25 PM
Alan

I copied every thing from my old computer to the new using a memory stick.

Dudley
Title: Re: Problem running in Windows 7
Post by: AirNav Support on June 12, 2011, 01:52:14 PM
Are you saying your just copied the folders across into the new machine and you haven't installed it the normal way or installed the drivers?
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 12, 2011, 02:27:14 PM
Hi

Normal way.  Is this puting in the disc supplied?  How do you install drivers?  I should add that this computer will not connected to the internet.  I plan to use it at Fairford next month.

Dudley
Title: Re: Problem running in Windows 7
Post by: AirNav Support on June 12, 2011, 04:45:42 PM
The normal way is either via the CD or downloading the software and installing it.

The Windows 7 server drivers are at

http://www.airnavsystems.com/RadarBox/support.html
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 13, 2011, 09:39:32 AM
Hi again

Some progress.  I found the drivers and now the bottom left caption is saying Hardware Checking.  I do not think the CD is an option as I have had it some years.  I am now considering down loading the whole thing but could only find the 3d option.  Also, I will need to download to one computer and copy to the laptop.

Dudley
Title: Re: Problem running in Windows 7
Post by: RodBearden on June 13, 2011, 10:10:51 AM
Dudley - you can download the 3.13 Pro version (non-3d) here: http://www.airnavsystems.com/forum/index.php?topic=3962.0

Rod
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 13, 2011, 10:11:52 AM
Dudley,

Download the 3D it runs in 2D if you dont take up the 3d option. its the current version 3.13 or 4.03

Are you sure the laptop isnt internet capable its very hard nowadays to be able to by a laptop without it.

Alan
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 13, 2011, 11:05:20 AM
Alan

Thanks.  I am sure it is internet capable.  It is that I am out of my comfort zone.  When I tried to have 2 computers on at the same time it took a hour on the phone to NTL to sort it out.

Dudley
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 13, 2011, 07:14:17 PM
Hi

I have now downloead the full download.  Cpoied it to stick and then installed on lap top.

It put in a file call program files x86.  Now I have found 3 ways to open it.

1.  Use main icon.  Result Harware: not Connected.

The next 2 are via Windows Explorer

2.  Airnav Radar Box then ANBR.  Result Harware Checking.

3.   Airnav Systems then Airnavbox then ANBR.  Result Harware not connected.

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 13, 2011, 07:41:48 PM
Dudley, remember to download the drivers as well as the program. Use the links above to get them.

Alan
Title: Re: Problem running in Windows 7
Post by: CoastGuardJon on June 13, 2011, 09:49:37 PM
Hi Dud, go into Control Panel, Device Manager and see if ANRB is showing under USB, you may need to install "updated" driver, by pointing the device manager to the ANRB driver file.
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 14, 2011, 08:36:54 AM
Hi

Success.  Thanks all

Dudley
Title: Re: Problem running in Windows 7
Post by: CoastGuardJon on June 14, 2011, 05:44:44 PM
Hi Dud, to help others, how did you resolve this problem please?
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 14, 2011, 06:32:21 PM
Coast Guard Jon

As pointed out by you and Alan the problem was with the driver.  When I copied my files from my main computer it opened up fine but the hardware was not detecting aircraft.  All the databases were there.  My long list of smartview was there.  If I had down loaded the drivers and gone to device manager at that point I am sure it would have worked.  By downloading from the web site I have lost the DBs.  No real problem there though.  I have manage to get my smarview list across so that is ok.  So ready for Fairford.

Thanks

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 14, 2011, 07:21:56 PM
If you havent already done so copy across the Navdata db3 file and Mylog db3 from the data file.  Make sure you take the right ones as the are a couple starting Navdata and Mylog

Alan
Title: Re: Problem running in Windows 7
Post by: CoastGuardJon on June 15, 2011, 05:18:02 PM
Hi Dudley, many thanks for that, it helps us to help others in the future, to know it's the same old hang ups!
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 18, 2011, 10:07:15 AM
Hi

I have tried copying Mylog and Navlog across with no luck.  So I started again and copied the whole thing across.  Air nav works ok but Mylog details are not there.  I notice that when my main computer is working I see Mylog building when in Windows explorer.  It does not build on my laptop.

I can live with this but it would be nice to have a fix

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 18, 2011, 10:12:32 AM
Where did you copy them across to and did you delete or replace the copy already there.  They should be in your programfiles/radarbox/data folder

Alan
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 18, 2011, 11:42:53 AM
Hi

I tried all of the above.  They are in Program(x86)\Airnav systems\Airnav Radar Box\Data

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 18, 2011, 12:05:23 PM
One problem of using windows 7 is that if you use program files as the location you fall foul of the windows virtual store and things like this happen.

Program files is ok for XP but with Vista and Windows 7 you require to install to something like C:\Airnav instead of the default location suggested by the installer.

Alan
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 18, 2011, 01:48:35 PM
Alan

Great

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 18, 2011, 02:00:05 PM
Dudley,

Just to make sure you get what I am saying.  Save your My log.  Uninstall Airnav and re-install to c:\Airnav, instead of c:\programfiles\ where it will suggest.  You may need to download and install the drivers again. 

Down load and install the update, it will only go to program files,  copy across the new Navdata db3 file from the default location to your new data location on c:\airnav replacing the Navdata db3 thats there and the move your mylog into the same location replacing the one that is there as well.

Hope you get all that

Alan
Title: Re: Problem running in Windows 7
Post by: dudbaker on June 18, 2011, 02:24:48 PM
Alan

Not sure if posts cross but all fine.  I used widows explorer to create folder called Airnav.  Then dragged Airnav radar box from programs to new file.

Dudley
Title: Re: Problem running in Windows 7
Post by: Runway 31 on June 18, 2011, 03:03:00 PM
Hope it all works OK

Alan