AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: dudbaker on June 12, 2011, 01:09:20 PM
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Hello
I just loaded a new Dell lap top and I have a caption in bottom left saying Hardware: not connected.
Any help?
Dudley
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Hi Dudley I take it you downloaded and installed the latest drivers from the support page?
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
Alan
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Alan
I copied every thing from my old computer to the new using a memory stick.
Dudley
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Are you saying your just copied the folders across into the new machine and you haven't installed it the normal way or installed the drivers?
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Hi
Normal way. Is this puting in the disc supplied? How do you install drivers? I should add that this computer will not connected to the internet. I plan to use it at Fairford next month.
Dudley
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The normal way is either via the CD or downloading the software and installing it.
The Windows 7 server drivers are at
http://www.airnavsystems.com/RadarBox/support.html
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Hi again
Some progress. I found the drivers and now the bottom left caption is saying Hardware Checking. I do not think the CD is an option as I have had it some years. I am now considering down loading the whole thing but could only find the 3d option. Also, I will need to download to one computer and copy to the laptop.
Dudley
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Dudley - you can download the 3.13 Pro version (non-3d) here: http://www.airnavsystems.com/forum/index.php?topic=3962.0
Rod
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Dudley,
Download the 3D it runs in 2D if you dont take up the 3d option. its the current version 3.13 or 4.03
Are you sure the laptop isnt internet capable its very hard nowadays to be able to by a laptop without it.
Alan
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Alan
Thanks. I am sure it is internet capable. It is that I am out of my comfort zone. When I tried to have 2 computers on at the same time it took a hour on the phone to NTL to sort it out.
Dudley
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Hi
I have now downloead the full download. Cpoied it to stick and then installed on lap top.
It put in a file call program files x86. Now I have found 3 ways to open it.
1. Use main icon. Result Harware: not Connected.
The next 2 are via Windows Explorer
2. Airnav Radar Box then ANBR. Result Harware Checking.
3. Airnav Systems then Airnavbox then ANBR. Result Harware not connected.
Dudley
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Dudley, remember to download the drivers as well as the program. Use the links above to get them.
Alan
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Hi Dud, go into Control Panel, Device Manager and see if ANRB is showing under USB, you may need to install "updated" driver, by pointing the device manager to the ANRB driver file.
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Hi
Success. Thanks all
Dudley
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Hi Dud, to help others, how did you resolve this problem please?
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Coast Guard Jon
As pointed out by you and Alan the problem was with the driver. When I copied my files from my main computer it opened up fine but the hardware was not detecting aircraft. All the databases were there. My long list of smartview was there. If I had down loaded the drivers and gone to device manager at that point I am sure it would have worked. By downloading from the web site I have lost the DBs. No real problem there though. I have manage to get my smarview list across so that is ok. So ready for Fairford.
Thanks
Dudley
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If you havent already done so copy across the Navdata db3 file and Mylog db3 from the data file. Make sure you take the right ones as the are a couple starting Navdata and Mylog
Alan
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Hi Dudley, many thanks for that, it helps us to help others in the future, to know it's the same old hang ups!
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Hi
I have tried copying Mylog and Navlog across with no luck. So I started again and copied the whole thing across. Air nav works ok but Mylog details are not there. I notice that when my main computer is working I see Mylog building when in Windows explorer. It does not build on my laptop.
I can live with this but it would be nice to have a fix
Dudley
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Where did you copy them across to and did you delete or replace the copy already there. They should be in your programfiles/radarbox/data folder
Alan
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Hi
I tried all of the above. They are in Program(x86)\Airnav systems\Airnav Radar Box\Data
Dudley
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One problem of using windows 7 is that if you use program files as the location you fall foul of the windows virtual store and things like this happen.
Program files is ok for XP but with Vista and Windows 7 you require to install to something like C:\Airnav instead of the default location suggested by the installer.
Alan
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Alan
Great
Dudley
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Dudley,
Just to make sure you get what I am saying. Save your My log. Uninstall Airnav and re-install to c:\Airnav, instead of c:\programfiles\ where it will suggest. You may need to download and install the drivers again.
Down load and install the update, it will only go to program files, copy across the new Navdata db3 file from the default location to your new data location on c:\airnav replacing the Navdata db3 thats there and the move your mylog into the same location replacing the one that is there as well.
Hope you get all that
Alan
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Alan
Not sure if posts cross but all fine. I used widows explorer to create folder called Airnav. Then dragged Airnav radar box from programs to new file.
Dudley
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Hope it all works OK
Alan