AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: johnacoles on January 10, 2009, 04:44:51 PM

Title: Help pls - Flights not showing on my map anymore
Post by: johnacoles on January 10, 2009, 04:44:51 PM

I'm having problems with flights not showing on the map.  The hardware is working fine (tested it with a friend's laptop), so must be something wrong with my PC/environment.  Also,  registrations are not showing in the interface panel, but there are lots of aircraft showing.

can anybody make any suggestions as to what the issue might be?  I have upgraded to RB 2009.  It always worked ok before doing the upgrade.

Thanks,
John

Title: Re: Help pls - Flights not showing on my map anymore
Post by: Allocator on January 10, 2009, 04:46:59 PM

John,

When you say that you upgraded to RB 2009, did you download the upgrade file or the full RB 2009 install file?

Also, what operating system are you using?

Title: Re: Help pls - Flights not showing on my map anymore
Post by: johnacoles on January 10, 2009, 05:27:59 PM

Windows XP.

I downloaded the upgrade file.

Title: Re: Help pls - Flights not showing on my map anymore
Post by: Allocator on January 10, 2009, 05:39:08 PM

OK,

I suggest that you uninstall RB2009 using the uninstall option in the Start > Programs > AirNav Systems > AirNav RadarBox 2009 menu.  Download the full install version of RB 2009 from the AirNav Support page, and do a new install with this.

There have been issues before with the upgrade rather than the install version.

Title: Re: Help pls - Flights not showing on my map anymore
Post by: johnacoles on January 10, 2009, 05:51:54 PM

Ok - great.  Will give that a try.

Thanks.

Title: Re: Help pls - Flights not showing on my map anymore
Post by: tarbat on January 10, 2009, 06:06:20 PM

Maybe Airnav should remove the "upgrade" download.  It seems to cause more problems than it's worth.

Title: Re: Help pls - Flights not showing on my map anymore
Post by: johnacoles on January 11, 2009, 12:11:45 PM

Hi all,
        After unistalling/re-installing all is working well now..

Many thanks for all your help

John Coles